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Crossroads Automotive
331 NW Reo St, Topeka, KS 66617, United States
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Crossroads Automotive
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Gi
Review №1

Got my truck fixed! I thought my 25 year old truck was at the end of its glorious career. The crew at Crossroads was able to identify the issues and creatively repair my 1995 Toyota T-100 4X4 truck.They are a solid group of people that got my truck running great!

Ka
Review №2

Absolutely wonderful people! Friendly and informative. Taking great care of my vehicle. Highly recommend.

Ke
Review №3

I came across this shop through a friend and i am glad i did. All the team is extremely nice and they do top line work. They always take care of their customers. I have had several vehicles worked on here and i have been impressed with their work. I trust Ben and all the employees (office and shop) Crossroads will always have my business.

Cl
Review №4

Crossroads has gone above and beyond while working on my 04 Chevy Colorado. When they could have covered up an honest mistake they were forthcoming and made it not only right. Guaranteed the work. I appreciated Bens honesty which is a rare these days.

Cl
Review №5

Finding a good car mechanic is gold. Crossroads was gold for me. I have a 2009 Mini Clubman - 02 sensors out, electric door wont open, license plate lights were out. He discovered he didnt have to change both sensors, but thank goodness he noticed the serpentine belt was cracked and found two defective tires. He followed up with a call to make sure everything was good. Gold. Thanks Ben

Sh
Review №6

Excellent customer service. Ben and his team do a great job!

Ju
Review №7

They are a great business! They love the Lord and will treat you with the up most care and kindness!

De
Review №8

I’ve brought my vehicles here for years and they’re very honest and reliable. Would highly recommend them!

Li
Review №9

The Crossroads team is honest, transparent, and they do incredible work. Since coming here for the first time we were treated really well and our problems were solved in a very timely manner! Id highly recommend Crossroads Automotive to anyone needing their car fixed!

Ru
Review №10

I am very pleased with the service that I received. I know that I can take my car on a trip and know that I dont have to worry about it not making it there and back. He cleaned the fuel line an it improved the fuel mileage by 2-3 miles in town and 4-5 on the highway. I would recommend them to anyone who needs a good repair shop. God Bless

Ju
Review №11

They replaced my engine and did a fantastic job and pretty fast I might add. Also helped me handle warranty paperwork on it, as it was a re manned engine. Best place to go to get treated appropriately and get jobs done right!

Sh
Review №12

I took my car in with a decent sized coolant leak so they could pressurize the lines and find the faults. Start to finish, it took just under 2 days and I was updated multiple times a day with what they found, and progress on fixing the issue. In the end, I paid a fair price and the work has held up 100%. I would recommend this business without hesitation.

Sa
Review №13

Super friendly and professional. I always get a call within the week of a repair to make sure everything is running smoothly. Very good about letting me know when a repair was necessary or if it could wait.

Ni
Review №14

Ben did a great job on our boat. He took the time to go over everything and troubleshoot to make sure it was good to get out on the water. He was very patient with me when I couldnt pick it up right away. The best ran local auto shop in Topeka in my opinion. Thanks again!

Be
Review №15

I live out of state and had Ben do some work on my vehicle while I was visiting. The issue was not fixed when I returned home and Ben not only made sure the problem got fixed but also sent a check, reimbursing me for the work he had previously charged me for. Honest mechanic and highly recommend them.

Ke
Review №16

I have had my vehicle to Crossroads Automotive for several services, and I would not go anywhere else. Built on Christian principles of honestly and integrity, I know I will always receive a candid analysis of the problem and the most economical route to the fix. I refer as many as I can to Crossroads, and Ben and his team of professionals will always be my go-to service provider. Hands down, the best!

Kr
Review №17

Excellent work and great customer service!!

Jo
Review №18

The owner was very helpful! Did us a huge solid before taking our car to Colorado. Will definitely go there again!

Sh
Review №19

They were very caring and did excellent work they made sure that my heater was working after taking the car there with no heat they did a follow up call which I have never had any mechanic shop do to make sure my heater was working and everything was good on the car I will never go any place else for repair work and to know that I was more than a money job says it all about them if I could rate them with 100000 stars i would

Me
Review №20

Automotive work done for a reasonable price. Will definitely be back

mg
Review №21

I will be back. I do minor maintenance myself but for diagnostics and bigger repairs these guys are fantastic. They know what theyre doing and communicate really well, I dont go to shops often if I can avoid it but Crossroads treated me better than any major auto chain ever has. Every question I had was answered promptly when I texted or called, quotes were accurate and I got a lot of detailed explanations for my questions and inquiries, in short time. Really competitive rates and part prices too. In my instance a full AC diag & replacement only cost me barely $400 in labor and shop supplies and tax. Drove away with AC that froze my ears after I came in with a dead compressor initially.When there was an issue they found with a part I recently bought from OReilys, they even took the initiative to call the store for me to get me some information, before Crossroads called me to let me know what they found.Go here and theyll take care of you.

Vi
Review №22

I needed a ball joint and bearing replaced on my Subaru. The entire process was very customer friendly. Ben scheduled everything plus gave me a list of the items to be serviced and the cost. I am extremely pleased with the entire process and will direct anyone I know needing a vehicle serviced to Ben and Crossroads Automotive.

Vi
Review №23

Great staff, stayed late on a Friday night to complete our vehicle. Very friendly and great to work with

Co
Review №24

Honest, quality, and fair work. If you are looking for a mechanic that will honestly shoot you straight about what needs done and what can wait then look no further. Ben is by far one of the most caring mechanics I have ever worked with. I would highly recommend Crossroads Automotive.

Jo
Review №25

I could easily go to some chain automotive place to service my vehicle and just be a customer number. However, the Stutzmans treat you like family and make sure youre safe and understand whats best for all your roadworthy needs.

Ke
Review №26

Friendly staff really good people!!

Ke
Review №27

Im so glad I was introduced to these guys best place Ive ever taking my vehicles and as long as theyre around and I am too this is where Im going as long as they can do what Im needing done these are the guys I trust completly, thanks Ben, Josh, and Jason, and I cant leave out Becca, theyre always nice to everyone.

Rh
Review №28

These guys took care of my fiances vehicle. They did an amazing job! Very honest and personable people. I would recommend this place to anyone in the Topeka area who needs their vehicles serviced. We will definitely be a return customer!

Ra
Review №29

Excellent at what they do! Honest, knowledgeable, friendly, reliable. and fairly priced.

Na
Review №30

Thanks Ben & his team for providing great work! Definatly recommend for ur auto needs!

Be
Review №31

Ben is very efficient and I am happy over all with his staff and operation

Gr
Review №32

Crossroads Automotive successfully troubleshot and repaired a very challenging fuel refill problem with my pickup; furthermore, they helped me save a huge sum on repairs by installing used parts.My truck runs fine now and when I fill up with gas all is well!

Wa
Review №33

Great followup and communication. Reasonable prices. Recommended!

Sa
Review №34

Great quality service! Would recommend 100%

RJ
Review №35

Very professional. And his staff is very polite and helpful. Nice to have a smooth running truck back again.

Ca
Review №36

Whenever people ask me what auto shops I recommend in Topeka, I only ever mention two shops. Crossroads is one of those two shops and it is BY FAR the more affordable choice. Availability of open appointment times has even improved recently as he has hired more mechanics to help keep up with the demand of running such an affordable & honest auto shop. Ben runs his business by biblical principles and that is what sets him apart from the competition.

De
Review №37

Good mechanics and good service. I would recommend them for any car or truck repair.

Ch
Review №38

Id rather withdrawn my review altogether but cant sense Im a man of my word unlike some Im making it a 5 star so we can drop it.

Da
Review №39

This shop is the best Ive ever been to. Very friendly and honest. I highly recommend them if you need any auto service done.

Wy
Review №40

Integrity, fair pricing, and skilled mechanics. 3 things that are not common enough among mechanics. If you need a trustworthy mechanic who will shoot you straight, Crossroads is a great choice.

Ch
Review №41

Fantastic service and great prices!

El
Review №42

Crossroads has the kindest, safest, most trusted mechanics Ive ever encountered. I can trust Ben to tell me exactly what my car needs, when it needs it, and what I might need to look at in the future so Im not blindsided. I appreciate him and his shop. ❤

Ti
Review №43

I love this place! They always make me feel comfortable. Work is awesome too. Love how they explain everything to me so I actually understand. Will not go anywhere else!

Jo
Review №44

This is a great shop. It is family owned, and family run. They clearly care about the people that come to them for work. I recently had them do some work that I was very happy with. They were quick, cost effective, and their way of dealing with my business made me feel taken care of. I had heard great things, and tried them out based on other satisfied customers. I had no worries of being taken advantage of, since cars are not something I know a lot about. I will be back next time my cars need service.

Mi
Review №45

Good honest folks.

Do
Review №46

Great service and staff that communicates well regarding issues concerning my vehicle.

Cr
Review №47

I was really happy with the work that was done for me. I will use them in the future because quality work at a reasonable price is important to me. Also, this shop is honest and family run. They are a benefit to the community. Try them out!

Te
Review №48

I was very satisfied with the work Ben and his crew did on my car. Its a great shop with honest and caring mechanics. Awesome customer service...

Ca
Review №49

Just picked up my car from Crossroads- they did a great job! Very trustworthy and honest, explained everything we needed.

Pa
Review №50

Another great experience this week at Crossroads. Not sure how else Id be able to afford keeping my 10 year old car humming along. Honest, fair pricing and the work is A+

An
Review №51

This place is fantastic! Went in because of an unfortunate wreck (pothole) and came out thankful it had happened. Ben and his staff were very thorough and completely transparent through the whole process. They noticed some other items that need replaced along the way and explained specifically why. Being a car guy I was skeptical because that’s how so many folks get taken advantage of. After my own research, the technicians literally documenting everything with pictures and saving the parts - I felt completely comfortable with what was going on. Ben was fair in how he handled the whole ordeal and honestly probably saved me thousands later down the road. Grateful for the help and highly recommend!

De
Review №52

The squeezed me in told me the problem and fixed what I could afford and gave me an estimate for complete tepaair.

Mi
Review №53

Fair, honest, conscientious, thorough. Crossroads is a rare gem and I’m glad to have found them. Be sure to make an appointment well in advance - they’re in high demand for obvious reasons.

Vi
Review №54

Ben took care of our cars in a timely manor. We are satisfied with his work and will not use another mechanic. He is honest and reliable and his work is 👏 awesome.

Ja
Review №55

I had bought a big Dodge Sprinter van from a family member that had dumped over $10,000 trying to get it fixed at a local dealership. Not only did they never actually fix the issue it took them over a year to do it.Fast forward several shops trying to figure it out I had about given up when I ran into Ben at Crossroads. Not only did he find the problems in an hour but he managed to get it fixed in less than a week.In a industry notorious for running up hours and wringing every cent out of you I was elated to finally find a good trustworthy mechanic. They genuinely care about taking care of you and doing the right thing.My only complaint is they are to affordable. While noble it does lead to appointment times that can get a bit long. All in all worth the wait and I am sure if you have an emergency they will work you in.

ti
Review №56

Cant say enough about what a great place this is. If you have an issue, talk with Ben and hell take care of you. The only person in town I trust with my Sprinter.

mi
Review №57

Totally honest. Thorough work. Welcoming. Very reasonable per hour rate.

Sa
Review №58

Went in for an oil change, had a great experience. Along the way, they were able to diagnose a check engine light that Ive had on for two years and no one else has been able to give me a clear explanation for.Highly recommend.

Br
Review №59

I cant say enough good things about Ben and his crew. They went above and beyond to diagnose and correct a tough problem with my Toyota. Crossroads is my new favorite auto shop!

Za
Review №60

Ben and his guys are great! Ill never take a vehicle anywhere else! They are the most honest and reasonably priced mechanic in town... They are very knowledgeable and can do just about anything you need done.

Mr
Review №61

Really liked that they very communicative and courteous in letting me know what was going on with my vehicle. Made sure to get my vehicle back to me as soon as possible and the price was very reasonable.

Ju
Review №62

The best auto repair shop! Ben and his team are top notch! They do it right and the price is amazing!

Mi
Review №63

Great staff great service great prices

To
Review №64

Great service.

An
Review №65

First time trying Crossroads Auto and it wont be the last. Ben was very helpful, honest, and informative! Legit auto shop with great customer service!

Sh
Review №66

So far the best experience with getting my car fixed in decades. The staff was patient and courteous. They asked questions about what I wanted to get done and the timeline I needed it done by. I still have a (what I call a wish list) few things on my wish list like getting my CD player fixed and they are looking for a good used one for me per my request, etc.I believe them to be honest. They could have charged me for 2 new side mirrors when it just needed a switch. Saved me a couple hundred dollars. I would have never known otherwise.I Thank God He let me run into some one who recommended Ben to me.

Au
Review №67

It can be hard to find a good, smart, honest, thorough, and timely mechanic, but I found one. Crossroads Automotive by Stutzman got me fixed up. They replaced the water pump and timing chain, (a huge job on a Ford, apparently) and all the little things involved that I know nothing about, and changed my oil. They took care of dealing with the warranty company so I didnt have to. Super professional, and all around good people to work with. I highly recommend Ben Stutzman!

Tr
Review №68

I like there business.

Ke
Review №69

The most trustworthy mechanics and auto shop Ive ever experienced. Top notch work.

Ke
Review №70

Crossroads Automotive has gone done a great job every time Ive been there! No matter how big or how small they give you 100% satisfaction every time. I will always take my car to them as long as their doors are open!

Lo
Review №71

Ben and the team continue to do great work each and every time. Will never go to another mechanic in Kansas as long as they are in business.

An
Review №72

Courteous service, knowledgeable mechanics, reasonably priced and honest. I highly recommend them.

Ma
Review №73

A very well feeling with great work performance and ownership along with down to earth respectable service was provided. Excellent people.

Ha
Review №74

Always good deals fast pace workers and just all around great service will forever Bring my vehicles here

Jo
Review №75

Crossroads has worked on our Volkswagens, Volvos, BMWs and other imports for years.Ben took good care of our cars out of his home garage, and now he takes care of them out of his fully equipped shop in North Topeka.Always good work done at a fair price by a really nice guy to boot.

Am
Review №76

Super honest, friendly, and affordable! Finding these three together at one location is a huge blessing!

R.
Review №77

Ben Stutzman is building a great business, on his honesty, overall knowledge of vehicles, quality work, fair pricing, and good young mechanics he employs. From the simple, to the most complex, they do it all, and they do it all well...

Am
Review №78

Friendly and honest. You wont find a more reliable mechanic in town

Th
Review №79

Great service and repair work. Nice to see he honors the Lord in his business!

Er
Review №80

Honest, fair, friendly service!

Ka
Review №81

He has worked on our vehicles and found the issues that other mechanics could not, and he did it in a jiffy.His prices were competitive, especially when you consider he did it RIGHT the first time!!

Gr
Review №82

We trust Ben 100% with our cars and will not go to any other machanics. We are so happy to have such a wonderful, honest, knowledgable mechanic we can go to.

Ph
Review №83

I had an apocalyptic engine blowout on I-70 in my old school VW bus. Obviously a complicated and technical repair, yet Ben didnt take advantage of my situation or charge more than fair. He could of given the circumstances of my VWs problems and time involved but instead did an excellent repair job and at a great rate. I highly respect his shop and service minded attitude.

Jo
Review №84

Ben and his crew are the most helpful, friendly, capable, prompt, and courteous Ive experienced in the business!! Thank you!

Ra
Review №85

Ben has gone above and beyond with servicing our vehicles. Excellent, honest, you are in good hands at Crossroads!

Za
Review №86

Give Ben a call. Hell take care of you and your vechile.

Th
Review №87

Awesome Christian mechanics, the owner Ben is diligent about rectify the problem! If you need service call him.

Ja
Review №88

Great service

An
Review №89

Friendly, professional place for auto repairs

Th
Review №90

Good work

Information
70 Photos
90 Comments
5 Rating
  • Address:331 NW Reo St, Topeka, KS 66617, United States
  • Site:https://crossroadsautotopeka.com/
  • Phone:+1 785-354-9055
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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