I put 4 new tires on my RAV4 along with an alignment. Ryan and his crew had me in and out within a reasonable amount of time. The tires were a great value and with me just passing through they we’re helpful in finding another Midas closer to where I live. Overall good customer service!
Well.. This place lost me as a customer after trying to get money out of me talking about all 4 rotors and calibers are used and the only thing is new is my pads I bought everything brand new online so I don’t know what they’re talking about. A few days later I went to “Speedy Brakes” It was just the back Two rotors the whole time that need to be replaced. And this is one of the front rotors it have a little bit rust on it but it still look brand new
Was able to make a morning appointment the same day I called. Quick, knowledgeable service. I like how they print and give you a list of recommendations of maintenance and/or issues that is seen with your vehicle during inspection.
Had good communication and gave advice on my best options to fix my car.
Ryan was phenomenal and professional! The service was superb. They were knowledgeable and helpful. I would definitely recommend anyone to them.
I am new in town and received a VIP treatment at this Midas location…. The golden touch myth is true!!!Thanks again!!
Ryan was so helpful. My muffler broke and fell off my car as I was driving down from Minneapolis and after calling many places Ryan at the Midas in Topeka was able to help me finally! Courteous and “ can do” attitude!
Very professional but make you feel comfortable with customers service.
Tech was fast and efficient. Very pleased.
Excellent service. Very kind and upfront on what is wrong with the vehicle and if repairs are truly necessary. They want to make sure you are saving money and not spending it if you don’t need to.
Great bunch of guys. Went in as a walk in and they were able to fit me in early in the morning. They did a diagnostic, presented me with options, didnt push anything and worked efficiently. Great pot of coffee too. Id go here again.
Great service, gave knowledgeable advice on maintaining the car. Finished service quickly and professionally.
Always great service! Been coming here since I moved to Kansas and always professional and they do great work! Mario
They offered me 10 bucks off to leave this review and I used an online coupon, missed my appointment time, but they got me in anyway, and it took the exact amount of time estimated. Very respectful, didnt feel talked down to.
Online scheduling was convenient and response time to confirm my appointment was quick. There was an additional service portion that was recommended, and I appreciated there was no pressure about adding this service immediately. My after service summary given by an advisor was precise and comprehensive, and the cost was reasonable. I was also provided with coupons for my next service, which was nice!
Been coming here for years. Love the staff and service. Quick and professional!
The manager, Ryan, helped me with a flat tire the day before . I went back to check the diagnostic light in my car that had been on. He explained what was needed and my options. Great service and wonderful place to get you back on the road. Thanks, Ryan.
Ryan and Rob were amazing and assisted me on my birthday! great work guys! I will be back!
They told me find another place we cant fix your truck problem so.. And yes I found the right place.
Great customer service. Always friendly and helpful
Everyone is super friendly and very quick!
I live 5hrs from Topeka and when I was 20 miles from Topeka, my car started stalling. I called Midas with my SOS and they were able to fit me in and finish fixing my car in time for me to get to an important appointment. I am beyond grateful to the mechanics and technicians for their help and for fixing my car ❤
Ive coming to Midas for about 7 years now. Ive always received great service, same week appts and have had 0 complaints about their work. 10/10
The experience was great I got a free oil change. Thank you
Staff is honest and friendly. They make the customers and their safety as their top priority. Well done staff!!!!
Speedy service and Knowledgeable technicians
Ryan was able to take care of our flat tire just before close when all other places were closed definitely a solid guy and understands what to do.
Great experience. Ryan, Jr and staff very knowledgeable, helpful and didn’t try to up sale me on unnecessary repairs.
The very best work, and customer service in Topeka, this is the only place I trust to fix my stuff! Perfect every time!!!!
Fast, friendly, and honest. They know exactly what they are doing and they do it well.
Still say you ripped me off charging me $1280 for a replacing my fuel pump when i was stranded and that was everything i had saved up to move from michigan to denver for cancer treatments, ive talked to other midas shops since i am in denver now and they all say that should have been a $500 job at the most
The staff that Ive dealt with have been very helpful. The service is always great.
All is good except the tag that shows next oil change, cant read it
Wow. I needed an emergency car repair during the last hours of a 13 hour roadtrip. The guys at this midas in topeka replaced my alternator in a couple of hours and I was able to pick it up no problem and be on my way. I really appreciated their help.
WENT IN FOR SPARK PLUGS AND AN ALIGNMENT. PRICE WAS A RIDICULOUSLY FUNNY 1300 DOLLARS ON TOP OF SOME MYSTERIOUS PROBLEMS WAS FOUND ADDING 720 MORE DOLLARS.THESE ARE THE PEOPLE YOU SHOULD BE SCARED TO BRING YOUR CAR TO.SCAMMING AT ITS FINEST .
Came in unscheduled to see if they could check my tire for a leak. They got me in right away and fixed my tire leak for a great price. Very helpful and friendly!
Always polite and professional. Service is usually quick and staff is straightforward.
I was given a free exhaust check. After sitting for 10 or 15 minutes the mechanic came back with an estimate of $442. The mechanic pointed out one area of the exhaust that needed replacing but failed to acknowledge the area that needed a gasket seal. Incompetent and greedy, the manager is. Don’t take you car there for major repairs. I went somewhere else and the job done for half of that estimate...$180
Everyone was very friendly and fast service. Would recommend and will use again.
Went in for new tires. Great value, great, friendly service.
These guys could have easily taken advantage of me when I was stressed and up-sold me. I thought I needed a new tire and was ready to pay $150+, but they were honest and told me it was just the air cap, a $6 fix. They were nothing but professional, trustworthy, and patient. Thats why I always go back to them. Shop manager Ryan was great to me!
I really dont know why they have gotten bad reviews. I have been going there for years and they have always treated me great. As long as they treat me great I will keep going back. The staff is great and explain everything before I get work done. They have gone out of their way to make sure the problem is fixed every time and if they cant they refer me to someone who can. I respect them for all their hard work that they do to make sure all their clients are taken care of. I couldnt ask for a nicer bunch of gentlemen. My car was being a problem we laughed we cried and we had just a fun time about the whole thing but in the end they made sure it was taken care of.
Trustworthy group. Will go back when I need something.
Trying to scam my daughter. Wont be back
Prices just seem too high. But we will see if there work lasts. Overall experience decent workers, and timely manner was good
Ryan was awesome.
Used to be a good shop. Came under new management and now its terrible. Staff is shady. Took my car in to get new tires, as I was leaving the parking lot I nearly wrecked because my brakes werent working. Break line had been broken (which sits just a couple inches from the wheel), and they refused to acknowledge possible responsibility for the damage. Car wasnt drivable without breaks and the manager said pay to fix it or ill call the cops and have your towed. I will NOT go back.
We were on our way back to Colorado when our battery light turned on. The crew check the system and found an alternator was needed! They did a great job! They went above and beyond in their customer service for us by giving us a ride to a hotel! Thank you!!!
Theyve always been straight on what needs immediate attention and what can wait. Also love the 15k warranty plans
I just dont know about this place. Ive been going here for years, but I think a new manager bought the place and its been going downhill. First, I took my truck in twice because it didnt sound right, and they told me both times my brake pads were fine. They were not. By the time they figured that out, I didnt even have a back brake pad. I will say they appear to have fixed my trucks brakes, but the billing practices are also super shady. The guy repeatedly told me all that had to be done was replace the brake pads, but he charged me for the pads and the rotors, then backtracked on his statement. Im sorry to say, I dont trust them anymore. Time to find a new mechanic.
Do NOT take your vehicle HERE. Paid $765 for front brake otor replace and an oil change. They way over torqued ALL my brakes.Took van to an honest shop for rear brakes otors and paid $315. Plus this shop comes highly recommended.
I went there to get my muffler fixed and they did the job. The problem came when the manager tried to pretend my ID wouldn’t be accepted he said he tried several times. I have the updated drivers license good to 2024 with the gold star ⭐️ in the corner. The number was even the same as the card before. I was wanting to pay a $251 charge for repairs by check so I can track it easier. I have over $2000 in my checking account and didn’t want to charge it. I ended up charging it because supposedly my ID would not show as valid. I figure if he will lie about this they will lie about anything. He also stated that if my check was bad he would be forced to pay for it. Sometimes it is best to be honest. I like using Toyota for most of my repairs. I just figured I would go here because it was a muffler issue.
I went in to have my oil changed and have my brakes checked because they were squeaking I expected a huge bill and ended up with a huge relief when they told me it was just surface rust and that my brakes were perfectly fine They changed my oil and got it out in a timely manner
I thought I needed my brakes replaced but it turned out that I did not. I definitely recommend using them. It was refreshing to deal with completely honest auto repair location.Use Midas and it will give you peace of mind. They will get any business I can give them.
I give this Midas 👍. I went there for an oil change and evaluation for coolant light. They took care of me that day and were available to give me a ride if needed. They also asked me to stop by a few days later to have the coolant level rechecked after a few days. I did not get back in a few days but a few weeks later due to busy schedule and they got me right in and checked level and off we went!! Happy 🚗!Thank you Travis & team! Everyone is very professional!!
Kyle at Midas over by 21st @ Wanamaker was a great help, he explained everything to me to where I could understand it & even taught me some things I didnt even know. He is very professional and kind and when I found out I needed more work done than planned they helped me file for a midas credit card and I didnt have to pay a penny up front or for the whole first month!
Car over heated multiple times due to a bad part. Resulted in blown head gaskets. Didnt do a thorough cooling system inspection. Lawrence Midas discovered a hole in coolant reservoir but the damage seemed to already been done.
Went in to get an oil change and had a coupon that said 19.99 oil change. thought it was a good deal. Now i dont know a lot about cars or what goes in them. i have an older car. all i know is that i relay didnt want synthetic in my car. the man said high mileage is what i want. Im down they know what they are talking about. In about 30 min they are done and the bill is due. i figured they might charge taxes and a small labor charge. no i walk out paying 46.92 My 20-25 dolor oil change was doubled that it was almost 50+ then i reminded them of the coupon. The man didnt tell me that the high mileage oil was more. i was charged 14.84 for labor then there was a $3 Shop feel. so much for a cheap oil change. I understand i dont know cars but dont take avantige of that
Midas in Topeka is a great place to get quality service in a timely manner. Went in to have exhaust system clip replaced. It was much more than a clip needed. They showed me the issue and gave me an estimate right away. I couldnt get the repair done right then but I told them I would come back Monday. Monday I dropped my car off and in less than 2 hours they called to say it was ready. Awesome and very friendly Service Manager and Mechanic. Thanks Midas. I will be back for sure!!!
The work was done alright. They rotated my tires. Didnt bother to check tire pressure. They didnt bother to tell me one of my tires is practically bald. My tire pressure light came on shortly after leaving Midas. The guy at front desk never told me about anything. Normally where I get my car taken care of they are very informative and polite. Im not sure Ill go back to Midas though.
The guys at Midas took such great care of my kids and I. We were traveling from Kanas to Denver and my car about broke down. I got it to Midas and they put 2 guys on it and made my kids and I feel like home!! Thank you so much!!
Absolutely terrible. The manager Travis always is very short/rude with me and treats me like Im dumb. I dont usually write bad reviews, especially if they are just having a bad day. But with Midas I guess every day is a bad day. I came in for an emergency (my tire blew right in front of their store), and they said their compressor is down... No biggie. I just need help putting my spare tire on. Nope cant do it, our compressor is down. I didnt know you needed a compressor to put on a spare. Yup, we dont have the tools to do it. Heres your keys. Good thing every vehicle comes with a kit to change a tire. I wouldnt have asked for help if I wasnt in a thin jacket with it being 2 degrees outside.... Right in front of their store. DO NO RECOMMEND. TO ANY. FAMILY, FRIENDS, ENEMIES, ANYONE.
Great service. The manager was very nice and got my car in and out.
This is a follow up to a previous review: unfortunately I cant give them more than 1 star and one star because they are polite. I took my car in again because the a/c wasnt working. When I went to pick it up I didnt even get out of the parking lot because no air was blowing through the vents. Went back in, etc. etc. Young man said the pigtails were backwards. The blowers were working but no cold air I thought it just needed to be on for a while because the temp was over 100 that day. It never blew cold air. Then the blower failed again just 3 days later. Ive decided not to go back. I will live without a/c and save my money for the fall to have the blower fixed before winter comes. At least I hope I can defrost my windows.
Excellent prompt service. I stopped with a car battery problem, and I was worked right in. A test on the battery showed it was time to replace it, which they did, and I was out of there in 20 minutes! Travis, the manager, is a person I trust, and that means a lot when it comes to vehicle maintenance and repair.
Great service they know what theyre doing couldnt ask for anything more
Good service
Its called three strikes and youre out. Well Im out.I will find another place to get my oil changed Ive gone over there twice theyre rude they dont have time to fix what they should have done with an oil change.
Well got a free oil change in the mail, but what they don’t tell you is it only covers up to 5 quarts and of course a truck is 7.5qts. So they wanted to charge me 50.00 + tax just for the extra oil. So in fact this was a wasted trip. What a sham. Should pay me for wasting my time driving up there. 🤬
Came by to have them look at vehicle that was told needed a bunch of repairs, they showed what it actually needed and told me why it didnt need most of what was recommended by a competitor down the street. Work was done quickly at a fair price, and the work has a nationwide warranty.
Amazing!!! The best
I took my truck here for brakes. They gave me a quote for over $2000. I declined their services and opted for another shop. I showed my Midas quote to the other shop and was informed that one of the services they were charging me $700 for didnt even apply to the year, make, and model of my truck. I fully believe they did this because Im a woman and thought Id take them at their word.
Seriously, WATCH YOURSELF with these guys!! I went in with a specific issue : I had a rear brake line with a single hole. I explained the issue CLEARLY to the 2 people working there, (one of which was a manager) which line it was and asked how much it would cost to replace it. Without looking at ANYTHING I was told 600-850 to repair it. I thought this was odd considering the entire line costs 45$ new. I checked 4 other places in town and the very biggest estimate was 350. The other places literally LAUGHED when I told them about the estimate given to me at Midas. Long story short I paid a friend of a friend to do it and he had the line taken care of in 1.5 hours INCLUDING the trip to the parts store and bleeding the system. He didnt have the use of air tools and did not have a lift. The parts he used cost a TOTAL of 12.95 for the line and some fittings. I paid less than 1/6 of the MINIMUM estimate given to me by Midas for the 1.5 hour job. Watch out with these guys if you dont know about cars; THEY WILL RIP YOU OFF FOR EVERY PENNY THEY CAN!!Update response: A single rear drivers side brake line for a 2000 Sonoma is 55.00 for the MAX price I have found. This also doesnt even take into the account that Midas is equipped to install/bend and flare brake lines from bulk on nearly ANY vehicle that uses standard lines (much cheaper). Also, neither the manager NOR employee that were there looked at the computer or any parts catalogue. As a matter of fact, they did nothing but stare at me during the 3 minutes I was in the lobby getting the estimate.
Thank you for the excellent service and treating my family like truly valued customers.
Very detailed and professional shop. Highly recommend them for brake repairs.
Only had my headlight replaced but they did it efficiently and quickly. They also checked my tire pressure and put more air in my tires. Such great service. Will be back again.
My car started overheating and smoking on my way to work. Dropped off my vehicle and they gave me a courteous ride back to work. By lunch, my car was fixed and I was able to pick it up. Both employees that I met were kind and honest. I appreciate their help and I had a very good experience at this store. I hope not to need their service again, but I do recommend their work.
First time, will return, excellent repairs...thank you !
Dont go to them they wanted to charge me $899 for brakes when other shop did what was needed for $149
The best steak in town and great food service
My fiancee and I paid for services that they didnt even do. They lied and promised to complete vital work on my fiancees truck. They also lied and said the brakes were fine. Today, not even 2 weeks after having them service his truck, the brakes locked up and began to smoke. By the time we got to a mechanic, the tire and hub cap were so hot it couldnt be touched. If wed been driving on the highway going 70 mph, his tire wouldve exploded and seriously injured or killed us. Among many things, they didnt even reattach the emergency brake on the drivers side. If theyd done the services wed paid for and let us know that the brakes were no good, we wouldve paid them well for the work. Instead, were both extremely upset. I will never again go to a Midas and will make sure that I tell everyone I know what we have experienced. If I could post this with no stars, I most definitely would.
Tire repair
My husband and I just got our brakes done on our Avenger. We experienced great customer service from all the employees including Mike and manager Travis Ussery. Even got a free oil change. Definitely recommend Midas in Topeka, KS and will go back in the future.
Wow this place really has a mom and pop feel the manager Jesse was kind and thoughtful and really helped me. I was traveling from Albuquerque to Pittsburgh and my car started making a terrible sound. Jonathan went through tip to tail and found everything to be resolved. He even drove around the block with me a few times to make sure they could hear the issue I heard. they were just so genuine and really got me back on the road. I’m truly grateful. Wish I lived nearby so I could use them regularly
Thanks for saving the day Jared Mann! Integrity and kindness at its finest! Had a flat and they helped me get my spare on free of charge!
Ive been coming to Midas for the last 8 years because of the quality of service and honesty I receive each time I come in to have my car serviced.
Awesome experience! Staff is very nice. Highly recommend!
I called and talked to Mike asking if they could run diagnosis for my exhaust. I did all the research I needed to online and came to the conclusion that this was my problem either the catalytic converter or muffler was blocked up. I did not want codes ran as I did that myself also. Mike told me it was going to be about 90.00 for them to hook it up and see what it said. When I asked if he was going to hook it up and run codes he said yeah and to see what its doing. Running codes is not how you check the exhaust for blockage. I know how to check for blockage but just dont have the tools. Thanks Mike and Midas for wasting my time.
You have lost a good customer and I will not refer anyone to your store. Until my vehicle is fixed right I am not satisfied with your service.
If you want friendly service, Travis here does a great job.
I own a very well-loved 97 Plymouth Breeze. I started having issues with my steering, and it was growing exponentially worse. It got to the point where it was a serious workout and slightly scary experience to turn the wheel while I was driving. Jerry, the main man at the counter, recognized me and knew my name despite the fact I hadnt been in in months. I got an appointment the next day, they took a look at her and gave me the run down on repairs and costs (leaking steering wheel fluid hose/$300* due to an overnight part in KC and the wacky design of my car. Just look up how to change out the battery..). Jerry called me when they were done. He ended up saving me a good chunk of money, but most importantly, the night-and-day change to my cars handling made me feel safe again. A big thanks to Jerry and his awesome mechanics for great customer service and a job well done! Thanks guys!
Only place I take my car any more, over 100k miles and still drives amazingly, thanks crew!
Staff is always polite and informative.
Midas did a great job taking care of my van today. They got the work done all in one day, even though the place was really busy. After spending a couple of sleepless nights worrying about my brakes, Im glad that they were able to fit my van into the schedule today and get the pads and rotors taken care of. I look forward to sleeping well tonight.
Nice staff - reasonably priced
Great place. Techs are always honest and never push unnecessary repairs.
I asked for an oil change which I was told came with a free tire rotation. I was told it would take an hour. I showed up an hour later and my tires were pulled off my truck and then the manager says IT WILL COST YOU AN EXTRA $40 +TAX TO BALANCE THEM!!!!! THIS WAS NEVER BROUGHT UP BEFORE MY TIRES WERE PULLED OFF AND NEVER IN MY LIFE HAVE I EVER HAD TO PAY FOR THE BALANCING OF THE TIRES WHEN THE ROTATION IS FREE!!!! A TOTAL RIP OFF AND ILL BE NOW PAYING SOMEONE ELSE TO BALANCE THEM! ILL NEVER GO BACK AND NEGATIVE SPREADS A LOT FASTER THAN POSITIVE! GRADE F-
Very informative and courteous and helpful
Friendly Environment And Very Professional