user
Auto Now
116 SE 29th St, Topeka, KS 66605, United States
Appearance
Auto Now
Comments
Co
Review №1

I’ve have been told no at so many other dealerships then I came here and was able to walk away with a car thanks to Brian Reed. He busted everything he could to get me into one and worked miracles for me 100% recommend them!

Sa
Review №2

The workers are super nice and they helped me get into a really nice car when my credit isn’t great at all. I’m very thankful they were able to finance me and get me into a reliable nice car. I’m very happy with my decision to go through them and now I am able to do things on my own and not have to rely on others to take me places.. Thank you AutoNow for helping me.

Je
Review №3

I called and spoke with Patti after calling around to other dealerships and having no luck. She a little bit of information from me and told me to come in. I walked in a few days later and was approved in less then half an hour. Great people to deal with. I would go back here and definitely recommend.

Ki
Review №4

Mr. Brian Reed did an AMAZING JOB taking care of me & getting me into an awesome vehicle SAME DAY!! 10/10 would RECOMMEND!!

Sa
Review №5

Brian Reed was the best. It was such an easy going experience. Will recommend

Ka
Review №6

Brian Reed did a great job helping me get into a new car fast!

Tr
Review №7

Helped me get a car quick. Worked with what I had and got me exactly what I wanted. Top notch fr

ki
Review №8

I love these people for gettinf me into my dream SUV Dodge Durango. Mrs.Pattie helped me so much on the 3rd day my front head light went out I called them they got fixed ASAP . My credit is horrible, they helped me make best investment when buying a car and building credit . Love Kiara Ayala xoxo

Tr
Review №9

Brian Reed helped me out so much, great place to go!

Ca
Review №10

Bryan was a great salesman. He was attentive and friendly.

M
Review №11

Brian was great. Friendly and helpful. Process was quick. Thanks Brian

Ja
Review №12

Friend buying an Envoy from here. Still owes a little over $8,000 on an $11,000 loan and have had it for almost a year. Rattle started under the vehicle shortly after purchase, AC ran out in April, and now it leaks whenever it rains. Basically paying 480 a month to drive a rainforest. All they said was had to have 60% of loan paid off then he could trade it in. Place is a joke.

Je
Review №13

I loved today. It was super easy and hassle free. Bryan Matherly is awesome!!

He
Review №14

No longer able to afford the monthly payments on my 2019 Dodge Journey, US Bank came and repossessed my vehicle on Friday afternoon. I was stressed out and needing reliable transportation, I came here and they put me into a vehicle, with a payment I can easily afford every two weeks. I like this vehicle better than my old one because it is sporty looking and, with gas going up, I wont now be visiting the gas station every week like I was.

Ja
Review №15

I have a very checkered past. Patti at the Topeka store was beyond helpful. So friendly and got me in a better car with a better payment than I ever thought possible. Throw in the warranty and quality of service, and you will not find a better place. Period. Now I’ve talked to Timothy in account management as well. Even more friendly and polite. Haven’t meet a person there that isn’t just wonderful to work with. Will be buying my cars from them from now on. No question!!!!

Ke
Review №16

Never ever buy a car from here. It will break down. Your check engine light will come on within a week of driving it off the lot. If you send it to the mechanic they use under the warranty.... I promise you that when you pick your car up, it will have major issues that it did not have before you dropped it off. And in the end they will tell you whatever’s wrong isn’t covered under that warranty. Then they will tell you that you have to continue to make those payments and you’ll also be stuck with multiple major repairs.... even if it hasn’t been 30 days since you purchased the vehicle and even if that same vehicle has been in the shop for a week of the 3 you have “owned” it. If you choose to buy a car from here even after reading this warning... well .. I guess just know you were warned... but if this helps even one person who may be on the fence about this place make the decision NOT to ever deal with these sleaze ball liars, then the time I took to write this several years after my experience with them is worth it. Seriously.. the experience was so bad that even after more than 5 years, every time i see their commercial or drive by the place I get flashbacks.

Jo
Review №17

My wife and I purchased a vehicle from here $11,000-$13,000 car. Weve had it one year exactly. In that time the car has been in the shop 3 different times and now a 4th time. And unannounced to me I was driving on a vehicle the last year that had several zip ties holding in a busted bolt in the rear tire speed sensor. And the motor mounts were destroyed. My motor was held in by only one and it was about to fall out the bottom of the car at any time. Now fast forward to today my car still sits at their shop. Under warranty. Yet the warranty guy up there wont return calls to the mechanic to get the work approved, going on the 3rd day now and still no luck to getting him a call back. Im am beyond unsatisfied with this lot. And their handling of important issues and checking that the car was mechanically sound before selling it to us. My deductible each time work is performed is $200 and just in repairs Im sitting at $600 now already paid in deductibles and another $200 if they ever get the work approved. Im about ready to cut losses on this vehicle but weve paid in so much already .this place is a rip off and a joke of a car dealership. I am tired of this. I need my car. We pay $184 every 2 weeks plus I gave down payment of $850 at purchase. Id be out alot if I let the car go back so they kinda have us by the balls. Im not happy and I will tell all the people I know I highly DO NOT RECOMMEND THIS PLACE. UNLESS YOU WANT TO DIE IN THEIR DEATH TRAPS

Ra
Review №18

Bryan Matherly did a tremendous job! We highly recommend Auto Now!!

Ry
Review №19

Patti Rowe is #1 and A Rock Star Id ask for her help she’ll hook you up right! And maybe have a few laughs along the way Thanks Patti!!!!

Br
Review №20

Brian Reed was amazing

Ma
Review №21

I would rate it more stars if that was an option. I had a great experience. Brian Reed went above and beyond and got me and my husband in the car we not only really wanted but truly needed. Id recommend going here.

Ir
Review №22

I am going to file a lawsuit for fraudulent business practices. My car was being worked on I was in constant contact with mechanic. Auto Now was constantly lying holding my car hostage. I have recording of them saying of I pay a month ahead I could have car back. That was month ago. And they already had it a month before that. I have them all the money I had now my son has to sell his possessions to get cab fair for dialysis. The mechanic doesnt understand why its happening. So this unfair trade practices needs to be righted. This is only chance signed Irene Cheney

Mi
Review №23

The sales staff are great but the manager is terrible.

to
Review №24

Brian Reed was very helpful. He had patience with us through the whole process. He is definitely the best sales rep I have ever came across. He definitely deserves 5 stars. Over all i am very pleased with my purchase.

Am
Review №25

Just recently bought a Dodge caravan, and we are in love with it! I had been communicating with Patti the day before we made an appointment, and she is wonderful!We were actually looking at a different vehicle, but left with a better one!

Ju
Review №26

I met with Patti Rowe at Auto Now in Topeka. Patti was awesome to work with. She got everything completed quickly and listened to what we were looking for. She displays great customer service skills. She was friendly and polite with my grandson. I would gladly work with her when you are ready for our next car.

Jo
Review №27

Terrible place to buy a car! Complete ripoff!I purchased a 2006 Buick from here that had 120000 miles on it. Within one month of owning it, the vehicle had troubles starting and had suspension problems. Ive owned the car for almost a year and its practically falling apart and I still owe almost as much as the initial sale price on it thanks to the interest and the fact that they add all the interest upfront. At this rate I doubt the car will be running by the time half the loan balance is paid. When I called to talk to someone about it, I was put on hold for 20 minutes and then hung up on. When I called back they put on hold for another 15 minutes and they simply told me that sorry, thats what you get from a buy here pay here lot( thats an exact quote from my account manager) Dont buy a car here! They sell beat up auction junk for new car prices and then dont take care of you after the sale! This place only wants to push the sale and collect money with zero concern for customer service after the sale, the account managers are rude and the cars are outrageous in price! It should be illegal to sell junk cars for new price and you guys should be ashamed of taking advantage of people needing reliable transportation. If I could rate zero stars I would. Awful experience.

Bi
Review №28

Unbelievable service, no loaner or assistance while car is being serviced....not even offered a ride. $430.00 a month car payment..

Ch
Review №29

First time experience & it was fantastic! Bryan Matherly was awesome in helping us & we drove off with exactly what we needed!

Me
Review №30

I went here with my boyfriend a couple weeks ago, they tried to put him in a car with the headliner falling down, and no grill. They finally got him in a better car and then when they were going through the process of the paper work there was some difficulty’s. Brian and some other male went into the other room while my boyfriend went outside and I heard them say that they shouldn’t do it because he doesn’t make enough money and he would if he he wasn’t a manager at a fast food restaurant. They were very rude to me, my boyfriend, and his mom. My mom told me good things about this place and when I went there I wasn’t pleased.

Ma
Review №31

I SEE MY INITIAL RATING WAS SOMEHOW DELETED!! DONT GO HERE!!! DONT GO HERE!! They rip you off. Paid two years on a car and got a month and a half behind because of work. I promised to catch up and meant it. But they took the car anyways! I paid for the cost of the car but they triple it here! Contact me and I can get you into a nice vehicle! Better prices with lower interest and way better customer service!! I got a newer car lower mileage and pay almost 300 dollars less a month and only had to pay 200 down and my credit sucks!! Contact me and Ill help you!! Im telling you please dont go here they dont deserve your business!!!!!!

Ka
Review №32

Byran at Auto Now was very helpful, cheerful and funny. He was a pleasure to work with. The only downfall I experienced, was sitting through the virtual contract signature process. I didnt feel it was necessary when I had the hard copy in my hand to review. Other than that it was a great and fairly quick process!!

ca
Review №33

Worked with Patti for about 2 weeks. My first initial visit was to look around and see what they could offer me. She answered all my questions was very open about everything when it came to cost and the apr. my second visit was just the same she answered any and all questions I had and made it super easy and comfortable for me to sign paper work. I definitely would recommend auto now if you do have bad credit or if you are wanting to start your credit.

Ke
Review №34

I had been working with Bryan to set a deal up, when I walked in with my paperwork he was gone for the day but Patti was able to help me and get me into something same day! Do your research and call ahead with what you will need. Awesome experience on my end, would highly recommend!

La
Review №35

The Staff was very friendly and professional. Greatly appreciate Patti with all her help and assisting us and getting us into a new vehicle. This was by far the best staff without a doubt.

Ho
Review №36

Patti at autonow in Topeka is the best. Two years ago we bought two cars from her. One has since been paid off and we traded the second one in today for the third car we are purchasing from them. Patti has always put us in a good car in our price range. Not a car we can’t afford. When we went to her two years ago one of the cars we bought was a Saturn view. We started having major problems with it. We only had a few more payments on it so my husband went in to talk to them to let them know we probably will be trading in. We were told that if we had less than X miles it should be under warranty. Well thank god it was because we needed a whole new engine and only had to pay $200 for it. If you are looking for good used cars go see patti at auto now in Topeka. She will treat you how you should be.

Sh
Review №37

Brian Reed was very friendly and very helpful. Got me into a great car the same day. I would recommend anybody to come and see Brian. He will take care of you.

Ja
Review №38

Patti was so good she got me in a car no fuss. And their slogan is spot on they got me in a car when no one else would and her customer service is bar none!!! And Barry is hands down the best account manager a person in my situation could ever hope to have they need to give that exceptional man a raise he is the bar for a customer service rep and account manager 💯!!!

Sh
Review №39

I went with my husband to pay off his car and inquire what it would take to get a new vehicle for myself. Not only was the entire staff helpful, but I was surprised at how easy it was. So easy, I purchased a vehicle without the typical stress of buying a vehicle. I am thankful and happy, and keep joking to everyone how I “accidentally” bought a car. Thanks guys, keep up the great work. 👍🏻

Am
Review №40

We had an AMAZING experience. If you ask for Patti Rowe you will have great service and an awesome experience. Fastest service to get a vehicle ever. And they showed us every report, filled it up with gas and a new battery. I feel they went above and beyond... Thanks Auto Now .... Thanks Patti we look forward to many more years of your service.Sincerely The Bakers

Ro
Review №41

This is robert Berthaume and was wondering when was u guys gonna hv our 2011 Toyota Corolla done and its going on a week and half and Im not to happy about it and bout ready to say just keep the car plus nobody hasnt given us any progress report on the car and why?

De
Review №42

A while back I got a vehicle from Auto now and the sales person was Brian when I purchase the vehicle 2 weeks later there was something wrong with the ball joints and the AC went out so I got it set up to take it to the shop that they recommend and everything was supposed to be covered under the warranty but instead they said it is under the warranty but they dont cover anything that is caused from wear and tear which is hilarious because the cars they sell are not brand new so everything has wear and tear already on it they dont go by their own warranty they charge high interest rate high payments its a very horrible place to get a car from

Je
Review №43

Get people to get a bike or car thanks guys!

HE
Review №44

Really wish I would have gone somewhere else. Im about 6 months into my contract and cant wait til I get it paid off. There are two Brians that work here. One is a nice young guy, and the other is a grouchy old man. Just terrible, honestly. I got a 2005 vehicle for 16 grand. But thats what you get when you deal with these types of places. Its a legal rip off.

ID
Review №45

My son and I went through hell and back for dealerships. Called Patti one day, went and saw her the next, drove off in a nice vehicle. Thank you.

He
Review №46

Wish I could give 6 stars....Despite personal issues cropping up our agent Bryan still got us into a really pretty nice kia and helped work with what we had available. I shopped around a dozen or more auto places and finally landed with auto now. I couldnt be happier with our decision. My husband positively beams with happiness and it makes every penny worth while for me!

As
Review №47

Now I got my car from this dealership in October. An I must say when you first buy your car everyone’s nice and helpful. But when you have the car completely different story they do not want help with anything and are very rude, so when my year lease is up I definitely will be going to a actual dealership because this is the worst place I’ve had service with a car. Auto start is better then they are and they are a small used car dealership as well . So if you are in need of a car and your credit just isn’t where it needs to be yet for a brand new car. I would highly recommend auto start over auto now!!

He
Review №48

The experience was fast and easy. Bryan really helped explain everything and made sure to keep in touch until I was ready to buy. Made sure I was in the right car. Also made sure I knew what specials were going on! This is a great place to go to not have traditional financing.

Br
Review №49

Great Customer Service! She even stayed late to help me get my new car! Definitely would recommend them to everyone, and will keep going back in the future!

El
Review №50

I wish there was a way to give them a zero review when we bought our vehicle they said it worked really good and then not even a month from buying our vehicle it now doesnt sound or drive very good now but when we go to talk to them a little more about it they send us off right away. I wouldnt come her to get your vehicle because your just wasting your money.

Ni
Review №51

Before buying take the car or truck to get checked out my wife and I bought a car there 2 months ago. There are problems that should have been fixed before it should have been sold. Know we got to pay out of pocket to get it fixed.

Co
Review №52

Brian Reed helped me out so much after I totalled my car. I was able to drive off the lot the same day I went in.

Ll
Review №53

Lost my last car, was out of a reliable way to and from work, went to see Brian Reed at autonow of Topeka and in a matter minutes my car troubles were over. Customers service was fast, friendly and professional. Id recommend anyone with credit issues and in need of a car to stop by Autonow and see Brian Reed.

De
Review №54

Brian Reed was very nice and really worked with us. I was able to drive off with a vehicle I wanted in under 2 hours.

Al
Review №55

Brian Reed was extremely helpful and patient. Made the whole experience quick and painless. Would recommend them to everyone

Ap
Review №56

Great experience from start to finish! I was in a rough situation so they made the experience smooth from the start and made sure to get a down payment that I could afford! Thank you so much for everything! Bryan was great! Couldn’t ask for a better experience!

Tr
Review №57

Brian Reed was awesome! Went out of his way to get me into a car that day, I would recommend Autonow to anyone with bad credit looking for a car..

Sh
Review №58

Bryan was the best. Got me in what I wanted. Never try to talk me out of it. Talk me through everything. He Is the best

Pe
Review №59

Came in and got approved in the same day and get to drive it off the lot today as well. Would reconnmend to anyone out there. Go to Patti Rowe if you go. She is the best

Se
Review №60

Was looking at a car but they have a 2005 Toyota Solaris for $12k with 124k miles. Kbb says max price from a dealer is $6-7k. And looking at the reviews and most of the good ones seem manufactured by either employees or friends of employees. They are all just long sentences with misspelled words. On a one star review the owner replied like it was a good one.

Ky
Review №61

If you want good service and to get straight to the point, Auto Now is the place to go. Bryan helped my wife and I and he got us in exactly what we wanted!

Ro
Review №62

Were on our 2nd vehicle with them. Pleased so far! The prices are high, usually double vehicle value but because they take any credit its understandable and our score has consistently gone up with on time payments. Warranty is good.

An
Review №63

Brian reed did a great job taking care of us and he worked really well with us

Ch
Review №64

Bryan Reed was so helpful and an amazing person to be handling my stuff!! He did such a great job

An
Review №65

Patti was very friendly and help us get into a car fast and worked with us on our payments... I Defiantly recommend coming here..

sa
Review №66

I have to say best time ever buying a car!! They worked with me and got me into what I needed.BRIAN Reed thanks for all the help!!!

FL
Review №67

Helped me get everything I needed to insure I could walk out with a car that day and took care of the recalls I had on my car

Sa
Review №68

The process of getting into a vehicle with Auto Now was a good experience. Patti made the process very simple and easy.

Ta
Review №69

I had a wonder experience at Aito Now Topeka! They are very helpful and nice offered waters and sodas while talking you through the process. I’m extremely happy with the service and drove away in a nice reliable vehicle! Thanks Patti! To all the others as well thank you please check them out!!

Be
Review №70

So far this has been the easiest buying experience Ive had for a vehicle. Talke to Patti over e-mail and the phone several times to get the deal ready. Went in before work and in less than an hour I was driving my new Expedition. Thank you to Patti and the entire team that helped me out. I wasnt the easiest guy to deal with.

It
Review №71

Great customer service and really tailored to those with poor credit. They work to improve your score and get you behind the wheel as fast as possible. Really simple Im very grateful for these folks!

An
Review №72

Great experience! Patti found us the perfect vehicle on the first go round with payments that were affordable. Would highly recommend!

Ji
Review №73

Excellent people to work with, went out of their way to help us! Brian was the best salesman!

De
Review №74

Brian was amazing. He listened to us and got us what we needed. Thank you!

Mr
Review №75

Brian Reed was amazing. When no body else would help me and my wife get a car. Brian did, and so fast as too.

Wi
Review №76

Love the services Patricia helped me out alot will definatly refer people to her very soon

Pa
Review №77

Brian Reed did an awesome job in getting me my vehicle.

Ch
Review №78

Best experience buying a car ever! Great working with Bryan Matherly. Would recommend coming here for anyone! Thank You !

Ch
Review №79

Our family really needed a vehicle for work and school and Auto Now helped us when no one else would. Bryan was very helpful and got us into a car that we really enjoy! We will definitely be back for future purchases!

Ti
Review №80

Brian Reed was very helpful, and the whole process was fast and easy!

Sa
Review №81

I don’t know who’s putting the good reviews. Stay the hell away from this place!! Their “customer service” is a bunch of women who need to get laid or quit this job! I pay an extra $40 on our payment for coverage and they refuse to give me proof of it. I was in a damn car accident waiting to give the officer my information and B**** #1 was already in a bad mood. B**** #2 was basically glad she couldn’t give me information. F*** this place!! Oh! And the vehicle can be FILTHY but it’s okay “It runs”

Br
Review №82

Brian Reed was very friendly and helpful, very easy place to do business!

Ch
Review №83

So I worked with Patti Rowe at auto now. She was a big help. I am now walking off the lot with my first vehicle. Thanks so much Auto Now. You made my first purchase memorable. Thanks PATTI R.

Ma
Review №84

Got amazing help from Brian Reed and he helped me get an amazing car today.

th
Review №85

Although the sales staff are friendly and helpful the customer service reps are not. Not very understanding. If you are late on your payment they will call you every day until you make it. I was having a hard time and trying to keep my car. The customer service rep marisol gave me a lecture like i was a child. She was very hateful. Ive talked to a couple others that were that way too. I will never again buy another car from auto now. I do not recommend them. The 1 star i gave them is for the sales staff. Very disappointed

Ho
Review №86

Brian Reed is the man you need to see about your next vehicle. Took good care of me and my fiancé. Excited to continue working with him. It’s been real.

Ka
Review №87

From the online pre-approval process to walking out the door with keys in hand, my entire experience at Auto Now was great. I was set on purchasing a Nissan Altima and that’s just what I got. I worked with Patti and things were pretty straightforward, fast and simple. If you don’t want to haggle and want to work with good people, give them a call.

aj
Review №88

Had a great experience with our salesman Brian. Walked out with a very nice car with reasonable price, on a Saturday! Thanks guys.

Mi
Review №89

This is my second purchase with Auto Now, and this second purchase was a way better experience than the first. Barry and Patti went above my expectations. I would definitely recommend them again and again!!! Thank you Patti and Barry!!

do
Review №90

My experience was great! It was fast & Easy with wonderful customer service. I’m glad I made the choice to shop with auto now.

Ja
Review №91

They were amazing. I walked in and was able to get a car on the same day. I put a small downpayment on the vehicle of my choice and was approved in just a few minutes. I would recommend them to anyone looking for a vehicle.

ad
Review №92

My experience was great! I needed another car ASAP so I came in and talked to Patti and she helped me get into a car that day and was so wonderful!

bg
Review №93

A quick and easy car buying experience as I was in and out in about 2 hours with a quality new ride. Will definitely buy from auto now Topeka again...

Mi
Review №94

Great place friendly staff and great customer service. They tell it like it is make your payment and no problems will be needed to worry about

Mi
Review №95

The ladies and guys at autos now worked with me and my situation. They are a really friendly and smiled the whole time. Back to work... Because Auto Now Worked for me!

Ca
Review №96

Excellent customer care. Buying experience was pleasant friendly and informative. Our sales rep Tony was great! He worked hard to get us in our new car he was friendly and curteous and I felt at home doing business with him. I would definetly recommend Auto Now to anyone looking to purchase a car.

Je
Review №97

Only place in town that would work with me on downpayment! Affordable monthly payments too! Bryan was great and got us out of there and driving in our new vehicle in no time. Check them out!

Br
Review №98

Updated review....Shawn has made things right. Thank you to the guys (Bryan, Shawn, and Tony) for getting me into my Kia. I love the car, and appreciate your patience with me through the process! Thank you again for following up with me regarding my concern, AND for replacing the tires. I will have nothing but nice things to say about AutoNow Topeka going forward!

Ma
Review №99

Very nice people and good quality cars

Vi
Review №100

Brian Reed was very helpful, and he got me into a great newer vehicle that fit my budget, I had called him to ask questions and he came in on his day off to help me out. Great experience!

Information
10 Photos
100 Comments
4.3 Rating
  • Address:116 SE 29th St, Topeka, KS 66605, United States
  • Site:https://autonowkc.com/auto-now-topeka-kansas/?utm_source=GMBlisting&utm_medium=organic&utm_campaign=website
  • Phone:+1 785-266-6300
Categories
  • Used car dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Truck accessories store
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–6PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Similar organizations