Needed a couple keys duplicated. The man helping me was so nice, and cool. The world needs more people like him. His name is Dustin.
This ace hardware has such nice & helpful employees. They do not have everything some of the bigger stores do. But they have a pretty great selection & compedative prices.
Came here to get a 2nd key made for my 2008 Dodge, these guys are capable of cutting and programming the transponder (chipped) keys and typically have most keys in stock. Extremely happy with how it went, they are laid back, very knowledgeable and did a great job....definitely recommend them for this type of work and/or everything else you may need from a general parts store!
When I need what I need I go there. They have it and the clerk knows where to find it . Fast in fast out.
The store was clean and organized and the service was great. 😃
Good variety of items for the house and outdoors. Good prices.
When you need something unique. This place is where you look first
The one place you can go, and they have it. Well for me. Great staff to assist
They usually have plenty of staff walking the aisles willing to help. Lots of selection available, higher prices than the bigger box stores, but I think its worth it for the convenience.
Love that they carried Hill Science diet food, wet and dry food at decent prices. Employers very helpful and knowledgeable
We found exactly what we needed. The cashier didnt say two words but I guess we didnt go to make friends, we went to get supplies to finish projects and thats exactly what we got.
Helpful, friendly and great location.
The staff is usually more helpful than at the big box stores.
Friendly helpful people
Got what I wanted, but had to ask 3 different times for help. There was 3 associates not doing anything but standing and talking. So I had to go and find someone else
A good place to find the hard to find stuff for some reason. If I go to the big home stores sometimes that stuff is next to impossible to find since there is so much to look through.
Didnt have what I needed but got a different tool hope it works
Went to Ace for a new gas line for my new cook stove. Mary working that department knows her stuff. Got stove hooked up with right hardware, # happy day.
Very helpful, knowlagable employees even when I dont know what I need they always take the time to help me.
A very clean hardware store helpful people and no more expensive than any other hardware store
I go to Ace when others in the area fail me in what I need. Customer service was very good and always most helpful. I will keep heading there.
Good customer service
Overpriced pots said $13.99 but rangup $30 nope never will we go into there
Very nice and friendly staff!
Our car battery died while shopping here. I wish I could remember the employee that didnt hesitate at the opportunity to jump start our car. She was great! The staff is always helpful to make sure you find exactly what you are looking for.
Great prices great deals well worth going out of my way to go there
I love the old Town customer service you receive here that you dont get from the big box stores kn Wanamaker.
I really want to give the four stars but because the prices are steep enough I just dont feel that would be right. But the staff is always very helpful, its a nice clean store and its easy to find stuff.
Great store, helpful employees, usually have what Im looking for.
Good people
They have great staff.
People are nice and helpful
Great. Usually have what I need and great help.
I easily find what I need and ALL of your employees have given me great advice on lawn seeding which had me afraid to attempt to grow grass! Because of Mike I now have a wonderful stand growing. Thanks to him and all the rest, male and female, Ive had great help for each need!
The store manager was very helpful.
They closed twenty minutes early first of all. Snotty kid standing at the window couldnt tell me why they were closed at 7:40pm and walking out when the sign says they are open til 8pm. Thank God for sutherlands.
Staff is always pleasant and professional.
Great helpful service got my rachet that broke exchanged
Pickup painting supplies while they shook up some old paint.
Good selection, knowledgeable staff. Packed aisles are too crowded, its hard to move through the store with a cart or in a wheelchair. We keep bonking into display racks.
My people! I often get asked several times when im in the store if I need help, they usually have everything I need. I much prefer going here if i can, as opposed to the big box stores. Its so much faster to get in and out and they often carry the specialized things I need. Most of the people are generally more knowledgeable than youll find at the big box stores as well.
Love using our neighborhood hardware store and staying away from Wanamaker. Service is excellent and price well worth the time I save and quality of the product.
Not much confidence in the staff
Staff is always willing to help, and the stock is varied and numerous.
Super helpful staff. Ive been there twice while in the last week. Both times I was greeted by an employee who was eager to help me find what I was looking for.
Nice service very helpful reasonable prices
This store is great! They always have what I need, and the knowledgeable staff to answer all my questions, and you dont have to walk 20 miles to find someone! They ask you, if you need help, right when you come in the door! Theyre a little higher priced, but well worth it!
Was asked if I needed help finding anything. Took me right to it. Very freindly and polite
Really like this hardware store I was greeted at the door by an employee and asked what I needed I told him what I needed and he showed me where I needed to go in the store the employees in the area where I needed to go or quite helpful
This retail location allowed a customer to enter the store and stand next to others without a mask and inside the mandated 6 feet, completely unchallenged. I wont be back. This was March 10, 2021 around 3:00 PM.
Helpful staff 💪 i asked two staff members for two different locations of items and they both knew exactly where to find my items.. so helpful!!
Very helpful staff, better than the others big stores. Also they have experience people to help you, pros
Clean and well-organized! A kind employee helped us quickly find exactly what we needed!
Friendly,helpful and great prices
If you want personal service and good advice, Ace is the place. They carry a bit of just about everything for around the home and yard. The prices tend to be a bit higher than big box stores, but you will be in-and-out quickly with quality products and I decent idea of how to use them. Also, tool and equipment rental is helpful and their plants and garden supplies in spring are generally well cared for and competitively priced.
Very friendly helpful clean good environment and they have a bathroom you can use
Not a bad store for little things
I bought a squeegee set with a handle, but when I tried to use it I found out that it was packaged with the wrong type of handle. I took it back and Steve was so helpful in helping me pick a different squeegee and even putting it together for me before I left the store to make sure it was ready to go.
Good stuff great prices
A very well stocked, clean hardware store thats somehow thriving in an otherwise very depressed area of Topeka. Lings Café is the only other reason I have for frequenting this location. I will add that theres a huge thrift store in the same strip mall, which might be worth checking into, if youre into bargain shopping ;-)
Always a good visit. They are a FULLY stocked hardware store. And they are seldom out of stock.
Great place to go for mole-max preen for flowers and helpful items and staff
If you are looking for obscure parts for a lamp or fasteners a la carte, or anything you couldnt find at a big box store, look here. They are a true hardware store. Pricey, but always helpful staff. Extra price is worth it to keep them in business. Also one of the few places to get Craftsman tools in Topeka.
Good place to find potting soil to use.
Called to ensure they had a tool I needed, arrived and they did not have it
Every time I am quickly helped to find whatever I am looking for. All of employees seem to be very knowledgeable about everything in the store.
We had a very good experience here. We had a key made that we couldnt get at other hardware stores in town. Very quick and friendly customer service.
Pretty rude customer service. Just a bunch of kids. Manager seems snobby. Not a great image for people who have commercial accounts considering the only reason to visit the place if if you dont wanna drive to wanamaker. Only left 2 stars cause rhe successfully copied a key although it took 3 people 10 minutes to do it.
Employees are nice & helpful but didnt have what I needed. The store has a very small supply of metric bolts m10 x 1.25. Had to shop at Fastenal.
Best place to get your tools and house items
New register layout is nice but not enough cashiers at the time I was there.
Carries everything u need.
The store is clean and easy to navigate ... Being greeted when entering the store gives You that home town Hardware store feeling ... great job
I can always find items Im looking for, people are so friendly.
Great customer service! Glad to see the garden department getting up and going after our long winter
Their Associates are knowledgeable and I always find everything I need. Plus, theyre not far from my house
Great store with unbeatable customer service.
Just good employees and great products.
They didnt have what I was looking for but I saw alot of things Ill have to check out later ... clean, spacious store with lots to offer.
A well stocked hardware store friendly and knowledgable staff. Clean large parking lot. Handicap accessable
Good hardware to buy all you need
Always has what I need and everyone there is willing to help you with either advice or just locating something quicker!
Clean and easy navigation to what you need, helpful employees
Looking for flowers and a young man asked if he could help me find anything. He then brought me a cart in case I needed it. Great customer service today.
Always a well organized store, it makes finding what you need quick and easy.
They are over priced on their products. They have allot of water damage to their roof.
Froendly people
Got plumbing parts got help knowable staff
A very efficient hardware store friendly staff clean staff very helpful prices varied but overall good
Expensive but have things I cant get at Walmart.
The minute I walked in i was marked as a shoplifter. I was a reward card holder but havn t been here for 2-3years, due to being diagnosed with cancer. Then I come here n everywhere i went this guys would follow mean acting like he was fixn shelves. Kinda funny it just happened to b the aisle next to the one I was in. That never happened to me there before and it made me feel real uncomfortable and it actually ofended me. Not sure I will b shopping there again. I will b telln my family and friends about it. If i didnt need a bag of concrete i wouldnt have bought it. 1 disappointed customer. Im sure im not the only one.
Nice workers easy to find what u neex
Great place,they have everything u want
The staff treats me well at this location. They have nice rewards and coupon clubs also.
Love Westlake. Wide variety of stock. This one not quite as good as 29th Street location.
Though theyre prices arent as good as some places, the employees are helpful & knowledgeable
It has everything i need.😄🤔
Very friendly and helpful. Great place to shop.
Friendly staff and usually have what Im looking for.
This was my first time visiting this store; I needed to buy some nuts and washers to fix my lawnmower. I didnt know how to properly purchase them, so an employee came over to help me. But, when he did it, he added the prices of all of the nuts together, and then multiplied them by the amount I got, then he did the same with the washers. I ended up spending 4× the amount it showed on the boxes that I got them from, due to this employees inability to perform basic math.