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Agren
78 Mallett Dr, Topsham, ME 04086, United States
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Agren
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Bu
Review №1

My experience with Agren isn’t complete yet, but so far it’s been stellar. First, a phone call with Topsham staff member Chris, who took time to carefully answer all my questions. Then, a few days later, a trip to the store where the same gracious service and expertise appeared yet again. Remarkably, arrangements were made to have my new range ordered and delivered in time for Thanksgiving. Kind, clear and thorough communication start to finish. Trusting the third and final phase will be equally great!

Pa
Review №2

My wife and I came in looking for wine refrigerators. We had previously owned a model by Summit, We worked directly with Greg, he was awesome, while we looked around he was kind enough, to looked up 4 models that met our requirements and provided us pricing, delivery timing and specifications. There were 3 brands to choose from, as two of those we were not familiar with, Greg provided some insight to help us decide. We chose the one we wanted, paid, booked a delivery time and even talked about service and warranty information all within a half hour!! We greatly appreciate the knowledgeable and expedited service…Thanks Greg for the enjoyable experience!!

Ph
Review №3

Very impressed with the whole experience. Very quick reply to my initial inquiry from our contact Chris. Responded both via email and by phone to all questions, even provided alternatives for us to consider in our purchase. I’d recommend Agren and Chris to everyone. Top rating from us.

Ka
Review №4

Purchased an electric adjustable bed for my elderly mother who recently broke her hip. Dave listened to what we needed and gave us options at a couple different price points. He was knowledgeable, patient, and prompt. The price was reasonable given it covered home delivery, assembly, and hauling away the old bed. Most importantly they are local and service everything they sell. That peace of mind and the personalized and speedy help from Dave made a very stressful time much more manageable.

Sa
Review №5

Stopped by to look at a fridge because they offer price matching....and they found me one that was on sale and available for delivery the next week! Saved me $$ and cared enough to help me find something that I didnt have to wait 6 months to get delivered. Staff was great, 100% recommend.

He
Review №6

Taken care of from start to finish. We worked with Dave who was knowledgeable, patient, and kind. We felt heard and not pressured at all. He was up front with us and was still able to come up with the best prices around... And we had shopped around! Thanks Agren!

Su
Review №7

There’s nothing like good ‘ol fashion personal care and expertise. The representative, Lexi, helped find the appliance I needed, order it and be ready for delivery. I’m tired of feeding the big box stores and know I’ll get better service with this independent store-Agren. I’m already planning on my next purchase from them!

Er
Review №8

Dave was so helpful, knowledgeable, and efficient. And at a time when everything everywhere is back ordered, Agren was somehow able to get me exactly what I need — and ready for store pick up within days!! So grateful. Way better customer experience than Home Depot! By a mile.

Le
Review №9

All of the staff I encountered at the Topsham location were helpful, courteous, and knew what they were doing. My sales rep Greg Beckwith stayed in touch even when he was on vacation or had the day off. I also interacted with Lexie, Megan, and Chris Davis. Greg knew the product lines well. We were told up front about the delay in delivery because of the global supply side problems. There were a few minor communication breakdowns along the way, and service technicians had to come to the house shortly after our appliances were delivered. (We replaced 5 items). A bit of a bumpy ride, but my husband and I love our new appliances. Once we get used to them and learn more about their features, we will probably like them even more.

Ch
Review №10

David and Justin very knowledgable and professional, took pride in their work as well as delivery!Will use you again way better then the big box stores.My Grandfather used Agren in Bath for many years and that is what made me contact you, though he has been gone 25 years, reputation is everything!

Sc
Review №11

First time buying from Agren. Friendly and helpful. Great experience.

Ch
Review №12

Went in and was greeted right away! He was super helpful by helping me find the right type of washing machine for my needs when it comes to dogs and washing all their bedding or blankets. We originally bought all our appliances here 16years ago and only seems right to go back and upgrade them.

Ma
Review №13

We were welcomed by Kyle of out of three other floor reps. He was welcoming, made eye contact, he was very attentive, listened to our needs and specially when it comes to our budget when we approached him to buy a dishwasher. He pulled out the info from the computer and showed us around looking for similar floor models. Fast forward, Our dishwasher was just installed with no problems and in a timely manner.I would to commend Kyle for his customer service role, I am coming back because of him so my daughter can get her new dishwasher there too. Agren just won new customers thanks to Kyle Giguere. Also, I would like to commend our installation guy. He was wonderful!! What a great team Agren has 👏🏻👏🏻

Ma
Review №14

Kyle was great on the phone. Figured out where in the system he could find a dishwasher for me and grabbed it for us. When we went in Greg was helpful and got us in and out efficiently. Now if the install goes well we will be 100% happy. Will edit when product is installed.

He
Review №15

Chris called me almost immediately after I placed an online order to coordinate deliver and availability of the washing machine I ordered. I appreciate his ability to problem solve and get me a solution. Thanks so much for the great customer service and the quick follow through

Je
Review №16

Very bad management but kind staff. Bought a new washing machine and dryer. Service didnt check that it worked and the washer didnt. Instead of Agren taking responsibility and coming back the following day to service the brand new machine. They made excuse after excuse and told us our next service appointment was in over a week. After two days of multiple calls to speak with managers, they finally said they would come back on Monday (still 6 days after the non-working machine was installed).We have gone from local, repeat costumers to NEVER buying anything from here again. I have no idea where I will buy my next appliances or mattress, but it wont be at Agren!Agren is far from a local company that acts accordingly!!!HORRIBLE!

To
Review №17

The movers were great, you should give them a raise

As
Review №18

Kyle from Agren was very knowledgeable and helpful in selecting the best washer and dryer combo. Highly recommend Agren when purchasing your next washer and/or dryer. The service received was beyond expectations and the installation crew went above and beyond to ensure we understood how the washer/dryer worked & that we were happy with it.

Su
Review №19

The sales person was very pleasant and very efficient. In these times of finding it difficult to find what you need because of production delays due to COVID, she found me what I needed, right price, and right delivery date. Thanks

Ni
Review №20

Super friendly, helped me through tricky communication about supply shortages and finding a new model. Delivery was on time and very professional. Outstanding experience compared to another recent Big Box order and delivery.

We
Review №21

Very positive experience! Dave was extremely helpful in working with me to find the right stove and he made the whole process efficient and easy. I would recommend Agrens in Topsham to anyone :-)

Br
Review №22

We were greeted as soon as we walked in but were given the freedom to look around and felt absolutely no pressure,which we really appreciated. Then when we asked questions they were answered promptly and accurately.We were shown competitors pricing and was given the minimum price match,which was awesome and we always would rather support our local retailers rather then the big box stores.Thanks again for being so professional and knowledgeable!Well be recommending Agrens to everyone!

Cy
Review №23

After hearing many news stories about the shortage of appliances and the long wait time for delivery, we were very pleased to find two of Consumer Reports highest-rated washing machines in stock last week. The one we chose was delivered today and installed by two installers who were interested in doing the job correctly. We are very pleased.

Jo
Review №24

Greg has always been very helpful and knowledgeable about the productshe is selling which makes for easier transactions. He also exudes clarityunlike some dealers. You know you are in good hands!

Jo
Review №25

Unbeatable prices and excellent service. I ordered an appliance on Thursday and it was delivered and installed the very next Tuesday. This is an exceptional local company!

Sh
Review №26

What a great store with great service. Alexis is a wonderful sales rep. From the moment we stepped into the store, she was helpful and worked her magic. 🤗 We found a great refrigerator at an excellent price point!

Pa
Review №27

We decided to put in a small laundry room at our apartment building and needed to buy a new coin op washer and dryer. After looking at the local box stores and reading the reviews on their commercial grade appliances, we opted to call our local Agrens professionals for a better understanding of what we are doing. Chris Davis listened to our concerns and was prepared for all of our questions. Within the first few minutes of the conversation, we knew we were doing business with Agrens, and so we did! Delivery in a couple of weeks!

Ma
Review №28

Chris was very helpful and patient. He answered all of our questions and helped us find a washer/dryer combo that suited our needs and budget.

Ma
Review №29

I had a wonderful experience at Agren’s. Kyle was professional, knowledgeable and attentive to my concerns. I found exactly what I was looking for and the process was easy and promptly completed.Thank you, Marylynn Fallon

Pa
Review №30

I have replaced most of my appliances this year. Chris hooked me up with a new refrigerator today and it was just what I was looking for. I would highly recommend Agrens for all your appliances.

Ka
Review №31

I knew I need a portable air conditioner, as company is coming and so is hot weather. I researched and found that an LG model is highly recommended, but it was sold out/not available at the big box stores. Duh, I realized I should have shopped Agren first. Of course they have it, and a nice young man, Colin, called me to see if I can wait until next week to pick it up. He didnt run the charge until he confirmed. Of course I can wait. I was really impressed that Agren was so thorough. Colin will call me back when its in stock so I can go down and pick it up. You dont get that with the big chain stores or Amazon.

El
Review №32

Chris at Agren Appliance in Topsham, ME went above and beyond to make sure our appliance needs were met. He was kind, knowledgeable, and efficient. Thank you so much for making the appliance buying process so enjoyable!

Be
Review №33

Very accommodating. Dave quickly provided quotes with alternatives as I asked for them. Delivery was quick. Highly recommend Agrens.

Ke
Review №34

Greg was very patient and helping me choose a stacking washer/dryer. I did not know exactly what I wanted and he helped me through the process.

Ja
Review №35

The best experience we have ever had buying appliances and bedding in one location. Prices and selection were exceptional. My son recommended Agrens and we will definitelyreturn.

Jo
Review №36

My sales rep did a great job (Kyle). He managed my orders without a hitch.The only issue is the warehouse was sent an order 3 weeks ago and one item came boxed.

Aa
Review №37

This was my third and last set of appliances from Agren. The installer put screws all the way through the front of my cabinet when installing the dishwasher.My daughter cut her foot sitting at the bar because the screws come right out through where your feet are while sitting at the bar.They refunded the installation cost and nothing else. There idea of fixing the issue is the second picture and not acceptable. I would strongly advise looking elsewhere for appliances unless you want a $2500 cabinet completely ruined.

Ch
Review №38

Chris was very helpful. Listened to what we needed and gave us good advice. No pressure, fair pricing. Very satisfied.

Co
Review №39

Great to deal with, price match, delivery and installation was excellent. Happy to shop local

vi
Review №40

I had an amazing phone call with the sales department this morning to get a new washer machine. The gentleman (Chris) I spoke with was understanding, courteous, and very helpful! It looks like delivery will be quick as well!Update: We have our new washer now and I love it! The delivery team was so nice and quick and very on time!

Ma
Review №41

Dave did an amazing job with my clients. He was quick and helpful and got them what they needed in their budget and timeframe…all this in a very challenging time for everyone in the trades.Highly recommended!

Wa
Review №42

We bought an air conditioner from Agrens Topsham store that started misbehaving the next year. It would just shutdown and beep endlessly until it was unplugged. Even though the warranty had expired, Agren stood behind their product. The store manager contacted the manufacturer and replaced the entire unit! We were very pleased with their excellent customer service and will buy from them in the future.Wayne and Stacey of Yarmouth, Maine

Wa
Review №43

I went to Agren appliance store in Topsham walked in barely got through the door and was instantly greeted by Jason, whom asked me if he could help me what was I looking for, was very polite went right to the computer looked up the model I asked him about found it instantly, gave me the information I needed very friendly really appreciated that a lot. I have and still will recommend Agren appliance to anyone looking because of the friendly atmosphere and the cleanliness and order of the store

Re
Review №44

They were able to get me into my price point and deliver in less than a week! Refrigerator arrived perfect! Very appreciative. Smooth transaction great communication! Thank you!

P
Review №45

Agren Appliance is a great place to do business, they’re honest, knowledgeable, and prices are as good as any you’ll find anywhere else. If anything goes wrong, they stand behind what they sell. We worked with Kyle Giguere, he was wonderful, went WAY above and beyond to make sure we got the right appliance for our space. He was ever so patient and helpful while I was on the fence about what to buy. A+++ customer service! He will get my business again for sure! Thank you Kyle!!

Le
Review №46

I showed up on a Monday morning looking for flippable mattresses, a twin and a queen. Ben pointed us in the right direction and gave us our space and was there when I had questions about certain mattresses. This was a very easy transaction overall. Delivery will take place in eight days. Couldn’t have asked for more. I will check out Agren next time we need appliances as well.

Mi
Review №47

The sales service was excellent. Understood my situation, offered excellent responses and was very clear and pleasant. What we always want!

Ja
Review №48

Very nice sales person (Kyle) at Topsham store. Installers were likewise very nice. Only things that disappointed were that installers were unable to connect dryer as they did not have a 10 3-prong cord (6 standard provided, but was just a bit short to make connection on lower wall). Also, they were unable to connect dryer vent hose which runs under the cottage in crawlspace (easy access) and daylights on deck; cited code prevented them from attaching to old work, and, that they could not do anything below the floor or install a run longer than 8. Not a big deal, but would have made it easier if I had known in advance and had new gear already available/installed when they arrived. As a result, have not been able to operate the new washer/dryer combo unit pending arrival of 10 power cord.

I
Review №49

We’ve never gone wrong buying appliances from Agren. Washer, dryer, Fridge and dishwashers. Local folks, pleasant, responsive. Great service

Mi
Review №50

Although Agren had a great selection of appliances, they did not have exactly what we were looking for. Dave, the salesperson, took the time to do some research and was able to find what we were looking for. When I had questions he was attentive and returned calls promptly. He was very accommodating with our delivery date requirements. We plan on future purchases here.

Pa
Review №51

Agren Appliance is the BOMB! Very impressed and 100 percent satisfaction from this customer. From the salesperson to the delivery technicians I can’t say enough positive things: Accommodating, Reliable, Courteous, Knowledgeable, Dependable are just a few of this companies qualities. I ordinarily ordered from another competitor and it was one delay/excuse after another. Cancelled with competitor. Ordered with Agren WOW what a great experience. Delivery techs were wonderful, polite, punctual, efficient and respectful not to mention they did everything 200 percent to perfection.

Ra
Review №52

Excellent same day service. This is the second time I’ve used Agren this in the past year and they never disappoint. I especially love the texting service as most things can be handled 100% virtually. The service member who supported me was fantastic and responsive even on the weekend. Can’t recommend this company enough!

Jo
Review №53

Great customer service. Very helpful. Thank you!

Bu
Review №54

Amazing experience. The guys were so considerate and cautious. They even delivered the old appliance to a friends house (which was on their way back to the store). Its rare to have such an incredible delivery experience.

St
Review №55

Topsham Agren’s is the best! Always accommodating and works with our schedules. Price matching and I didn’t even ask about it!!

Sh
Review №56

Staff was very kind. Very fast service. They even had our mattress in stock which is hard to come by these days. Much appreciated and highly recommend.

Lo
Review №57

Top notch service! Chris contacted me when my online order for my dishwasher was backed ordered. He found me a suitable replacement with my must have features that was in stock and at a comparable price. He made the transaction so easy.Dishwasher arrived quickly! Installation was seamless. The technician was very knowledgeable and courteous! Agren has a top notch team!

MA
Review №58

We were looking for a mattress at Agren. Ben answered all of our questions and then gave us the time and space to make up our minds. Ben was very helpful and we ended up purchasing a mattress and left feeling good about the experience. Thank you Ben and thank you Agren!

Er
Review №59

Agrens is top notch. Delivery was perfect installation great, The guys were friendly and skilled. I look forward to our next purchase and highly recommend Agrens for any appliance needs

Jo
Review №60

Agree and Kyle were very attentive and helpful with my recent purchase.I would recommend them to anyone

Sa
Review №61

Agren totally delivers. Even in these weird complicated times we feel well served. Thank you! Thanks

Ge
Review №62

Dave was great. He listened to our needs. He knew his products well and explained the advantages of each. It made the choice easy

Ki
Review №63

Worked with Greg at Topsham location to purchase kitchenaid wall oven. He was helpful, professional and made the process convenient and easy.

Ma
Review №64

K was a great help in choosing my new washer, went through all the variables and decided on a model that should suit or needs.Overall a very pleasant buying experience, Thanks Agren!

Ji
Review №65

Very friendly staff, no pressure and knowledgeable about the many products being sold. Arranged delivery and installation at a very competitive cost. Our sales person, Chris Davis, stayed with us as we selected our new appliance until well after normal closing time. Highly recommend the Topsham Zagreb store based our experience today.

be
Review №66

The delivery guys were great. They called half hour before they arrived, they were quick, and polite. Agree is a great place to buy appliances.

Na
Review №67

Order the evening prior. Chris was quick to contact and follow up. They were unable to deliver until 4/20 which created a big issue for us, without hesitation they switched things around and could be here for 4/7. Good price. Very pleased

Sa
Review №68

Chris was very responsive and explained things perfectly so I understood the product and the process!

te
Review №69

Jason did a fantastic job putting our appliance list together. He showed us the inventory and was diligent about finding products that are in stock as it is difficult to receive them in a timely manner. This is our second round of products we have purchased and we’re happy with the service the first time around.

ML
Review №70

Excellent service from Jason. Highly recommend Agren Appliances.S/ ML

he
Review №71

Awesome place to shop! No pressure sales people. Staff was helpful. Had what I need it in stock, shop there again anytime. By local keep it in Maine thank you

Ga
Review №72

We had an excellent experience at Argen Appliance in Topsham. We were in need a new refrigerator since our old one( which is only 5-6 yrs old) was barely keeping food cold enough so we needed to replaceIt in a limited timeframe. Our salesman Chris was very helpful in explaining our options and was able to get us a new fridge and schedule to have it delivered fairly quickly.

Cr
Review №73

I needed a bed for guests visiting over the long weekend. The Agren team helped me find an in-stock bed and sent me on my way. Thank you!

La
Review №74

Professional, helpful, great customer service and top shelf products! Great place.

Br
Review №75

Very good people, great service and follow up. Highly recommend.

Bo
Review №76

I shop around, then come to Agren to fine tune my information and buy from a business that will provide service if I need it.Friendly, knowledgeable delivery and setup, and they follow good COVID health protocols.

su
Review №77

Another great sales experience today.. choosing and purchasing my Maytag glasstop stove.Knowledgeable salesperson.

Pi
Review №78

Straight forward easy purchase and on time delivery. Knowledgable sales staff.

An
Review №79

5 Stars to Agren and to their representative Kyle who was professional, knowledgeable and very patience with me because of my lack of knowledge of mattresses. I left feeling that I chose the right product. Thank you.

ro
Review №80

I can’t say enough good things about Dave Ouellette and the delivery crew at Agren’s. We needed a refrigerator quickly and Agren came through without a hitch. Outstanding sales and service!

Ka
Review №81

Great customer service - answered all questions knowledgeably and worked with me to find the products and answers I needed! Definitely recommend them.

Li
Review №82

Salesman was excellent, knew exactly what I was looking for. Delivery men were fast, very careful when removing old refrigerator and placing new one. Made sure to explain workings of new one.

As
Review №83

My experience at Agren was delightful. It was so nice to be greeted at the door and talk with the salesmanImmediately without having to hunt one down.Kyle Giguere, my salesman, patiently and politely answered all of my questions to my satisfaction. He was most helpful. I was in and out of there within 30 or 40-minutes, having purchased my third appliance, a washing machine this time, from Agren.

Fr
Review №84

We unexpectedly needed a new stove for our camp. I texted with Agrens and within the same day they helped us pick out a replacement and set up delivery according to our schedule. Great price and great customer service from Chris!

As
Review №85

I can’t say enough about this local business. I’m also the owner of a local business and I was looking at Home Depot for a washer and drier. Everywhere including Lowe’s told me delivery would be no earlier than mid July. It’s June 1st today. I was telling a client of mine and she referred me to Agren and I called! Sure enough I have a washer & drier being delivered to my Naples location next Wednesday! && cheaper (Home Depot and Lowe’s would have been $2500 for the set I got, and with Agren it’s $1600 with delivery and installation) Win win in my book! Now I know where to go for all my appliance needs. Shop local, you’ll never regret it! -Ashley Owner of Permanent Makeup & Cryo in Maine.

Lo
Review №86

Great customer service, helped me find a replacement for an out of stock item very quickly. Delivery/installation date estimate MUCH better than big box store alternatives.

Ma
Review №87

We had a great experience at Agren-Topsham. Dave Ouellette helped us with buying a mattress and box spring. Dave was patient, attentive, informative and overall, very helpful, during our time in the Topsham store. Thank you!

R
Review №88

Dave O. was great! Really knowledgeable about product and very nice to work with. He made buying our new appliances very easy!

Ji
Review №89

We were delighted with our service from Kyle at Agrens. When it comes to appliances, were done with the big box stores.

Ma
Review №90

Everyone here was very nice and friendly and really took the time to work with me in picking out a mattress that suit my needs and budget. Excellent customer service!

Jo
Review №91

Sales person friendly, knew inventory, in and out quickly. Highly recommend.

Ia
Review №92

These guys are the professionals for the higher end equipment.Not a place to save money in my opinion but if youre someone who wants the Best I definitely recommend them.The staff is super helpful (busy for sure but thats how it works for the people who are good at anything)

Ga
Review №93

We like to support Maine businesses whenever we can and Agren has always been a reliable and responsive resource for us when it comes to appliances. We just purchased all new appliances for our house and had outstanding sales support and timely communication. We actually worked through the entire deal via text messaging which for us was perfect and worked wonderfully. I wouldn’t change a thing.

Ro
Review №94

Ryan our sales rep was very knowledgeable and a pleasure to deal with. I would highly recommend Agren’s as this is our 2nd different home appliance we purchased there.

Ma
Review №95

Very quick and easy. I received a call from Sales to let me know that because of shipping supply issues I may not receive delivery for 4-6 months. Not the end if the world! Gentleman was incredibly nice and apologetic. Invoicing was quick and easy. Im very happy so far.

na
Review №96

Called and spoke right away to a human who clearly knew the product line. Described what I was looking for then pulled it right upon their website. Placed my order right on the phone couldn’t have been easier got exactly what I was looking for in about 10 minutes.

Ja
Review №97

Greg was very helpful and responsive to all my questions. It took us a while to decide what we wanted and Greg was super patient and made the whole process easy.

La
Review №98

From the time we entered the store till the installation of our new washer dryer system we experienced only professionalism and trust. Dave in sales was excellent in every way. We never do reviews but this purchase experience deserves one as we have enjoyed the Agren experience.

Jo
Review №99

Ive been dealing with Chris Davis at Agren for a few years now for appliances for a rental property business. He’s first rate: great pricing, good honest communication, and always follows through on what he promises. It doesn’t get any better. Call Chris for your next appliance, you won’t be sorry!

Ji
Review №100

We’ve been Agren customers for over 30 years and they continue to impress us with every opportunity. Great people and products.

Information
16 Photos
100 Comments
4.8 Rating
  • Address:78 Mallett Dr, Topsham, ME 04086, United States
  • Site:http://agrenappliance.com/
  • Phone:+1 207-618-9655
Categories
  • Mattress store
  • Appliance repair service
  • Appliance store
  • Refrigerator store
  • Washer & dryer store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Debit cards:Yes
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