These guys are amazing! Professional, friendly, and hard-working. Daren, who I believe is the shop manager, is absolutely fantastic to work with. Good pricing for a dealership and great attention to detail. Highly recommended. Only downside is they are very busy since they are the best, so know ahead of time that there may be a wait.

Upon my arrival Jeff greeted me and guided me through the process . I dropped my car off for A1 service.It was fast and easy and Jeff guided me through the whole process.

Jeff is great he is so helpful and informative. He is very patient and answers all my questions. Jeff you rock

Great place. They always help me when my car is having trouble.

Super friendly and professional. Experience technicians fixed my car the 1st time. Would recommend this auto shop to Honda owners.

Came all the way from McKinney, Texas to visit my wifes family here. So we were at Wilson Park and I asked my kids what they wanted to eat and they said Raising Canes. I told them that they dont do that out here and a lady told me they had one in Hawthorne and I burned rubber getting there. Felt like I was at home but with palm trees 😂 worth it

Amazing quick service. Highly recommended. They keep you posted on status of car.

Jeff who works in the Service Department is great. He truly understands customer service. Hes knowledgeable, helpful and he has a great attitude!

This place is fantastic from the customer service. pricing, and repairs. My neighbor scratched my car and tore off part of my bumper. Jessica and Shannon in the Service Center answered my many questions with patience and as much transparency.After deciding to send my car into the shop, they gave me a much earlier than expected time of completion and turned it around on time, allowing me to use my car for the weekend. They were clear with how the estimates and actual repairs differed and gave me an extremely competitive price to repair some other damages to the vehicle in a different area. No pressure from them to take on the additional charges, which I appreciated. Lastly, I will admit my car has been quite dirty from the ash. They cleaned up everything free of charge and also pumped up my tires.In short, this will be my go-to service spot from now on thanks for the service and the work. Thanks again and be well.

My appointment was for 7:30a. I got there a few minutes early and left a few minutes after 10a. I was only there to get a free 40 point inspection and a couple of master keys programmed, which were initially cut by them in June of 2018.Upon asking Chelsea, the service center receptionist a question, I was trying to let her know that I she was the 1 that made the appointment for me over the phone, she was not friendly. Mind you, I let her know that I wanted to come to them because of the poor customer service I recd at the other Scott Robinson Honda on Hawthorne. There was 1 customer before me and another customer arrived after yet both customers left before me.Even the service supervisor was initially unpleasant as well. I remembered him, but he didnt remember me. From my time there this morning, it seemed to me that if you werent on a 1st name basis or I guess you have to visit them frequently for them to be friendly. Or maybe theyre just not morning people. NOT, because I heard Chelsea and her co-workers behind their joking around and laughing.I was going to give them 4, however, the more I thought about the customer service I recd I decided to give them 3 stars instead. I appreciate Mike explaining in detail to me things that I need to address that they came across during the inspection, otherwise, it wouldve been a 2.For the record, Every Honda I owned I brought there to be serviced and 1 to repair when I got in a car accident many years ago. I was a loyal customer years ago and went there often and the customer service then was excellent. I stopped going because I felt like they were over charging for the oil/filter changes, which I was taught how to do myself.Chelsea was pleasant when she was asked to get my paperwork ready to pay and leave though. Not sure if Ill return.Oh, and another thing, I forgot to add was my conversation with a older male in parts department. I asked him if they had or could get the stock stereo with the 6 disc changer for my 2012 Honda Accord and he was reluctant to help me and was telling me that its costly and how itd be cheaper to buy an aftermarket stereo and also how they dont sound that great, the wiring will be compromised and most likely will not work. Suggested I speak to someone who installs stereos. Then finally let me know that itll cost over $1100. Oh and that cars are doing iPod hookups now. Not knowing that I did my research and knew that the stereo I was inquiring about is compatible with my make/model and the cost was no where near what he stated.Again, customer service, or shall I say lack thereof.

Awesome service! Service is quick and staff is always friendly and professional.

In previous visits, I had service work or recalls performed. This visit was using the bodywork side of the business. All my dealings with the Sevice Center cant be faulted. Their estimates are spot on, they performed the work in the time estimated and they return my cars clean. I would recommend them to anyone with a Honda or Acura auto.

Quoted very high and for additional work that didn’t need to be done.

Made an appointment for 3 days in advance for my airbag replacement at 10am on a Thursday, only to show up and be told, “we don’t have any appointment set for you today.” Well ok then, thanks for wasting my time.

The best Honda service center in the area. I highly recommend service advisor Geoffrey Viray. Hell take care of your cars needs efficiently and professionally.

Horrible customer service. Canceled repairs and went to another body shop .

My rep is very professional and helpful. However they outsource the job, and who ever they use is incompetent 6 months later and my car still at their shop. Robinson Honda Service if is not body shop related stay away...

Had a problem with my car. Made an early appointment. Was first customer, had problem fixed and car serviced in one hour and fifteen minutes. Had planned to spend the day there. Also, they only charged me for the part and the oil change was on sale. Did not spend anything near what I expected. Service was great and had 3 chairs inside for waiting.

My vehicle needed the headliner, suspension and other body work done. It was done at the Scott Robinson Honda collision center on Crenshaw Blvd. I was absolutely pleased with the outstanding job that Fernando the young lad who worked on it, did. It was done professionally and in a timely manner. He did an excellent job. My car looks and runs great.

The workers here are awesome!

Amazing customer service and my oil change was speedy.They even leave a sticker on the inside of the top left of your windshield that specifies when you need to come back.Great treats if you are hungry and a coffee machine that makes all types of hot drinks.

The best services and customer relations. I highly recommend.

Darin is really a great help! Thank you

The service and respect you receive at Scott Robinson Honda Service Center in Torrance, Ca., is by far the best youll receive! I have had my 2005 Honda Pilot serviced here for the past four years, and I leave every time with a smile on my face and peace of mind that my vehicle will continue to operate correctly. This place is fantastic, and you wont regret giving them a try for your automotive needs.

I take my 2014 Honda CR-V to Oscar. He has the most seniority and experience with: Honda Care, warranties and service. Oscar can service your car with speed, precision and with a smile. He can also advise on how Hondas should be maintain. Being a type A personality person, I specifically ask for Oscar, for his vast knowledge and poise. Going to Oscar also attenuates the time waiting for the car to be serviced. Overall experienced very very very happy .

Very friendly with professional service.

The person who came to greet me was really nice but the technicians were total jerk.

Very trustworthy, great service. Ive never felt pressured or upsold and they stand by their work. All the employees Ive encountered are friendly, honest, and helpful. I strongly recommend them for any type of service or repair.

Really great professional car service for my Honda. I liked the courteous staff and their recommendations on things to plan to do on my car like transmission fluid change, brake fluid change in the next 5-10k miles.

Parts department takes an hour lunch. After a 3 hour drive Im in NO mood to sit and wait.

Love this place make an appointment first.

I pass u 3 Honda dealerships just to come to Scotts because the customer service is always great professional and the waiting lobby is very relaxing.

I have had my vehicle in here several times for body work. There team is top notch. They are friendly, knowledgeable, and considerate. They really try to get your vehicle complete as soon as possible. I recommend this shop for anyone who needs to get body work done.

My experience was great. They repaired my car in a very short time. Office personnel very pleasant. Service men were great. Even though i had been helped they were eager to make sure i had been helped.

Great service and personnel. Brought in my 2018 Civic Sport Tour for warranty service and the Service manager returned my car as promised and repaired as new. I plan to use Scott Robinson Service center for all my Honda care needs.

Their service is so great and outstanding. Recommendation and follow up and customer service, repair service are all good. They matches customers expectations.

Friendly staff and quick service. Came here after someone crashed into my parked car. They estimated it would take 4 days but only took 3. They also had a Hertz rep on site to rent me the vehicle which was very convienent. The work they did on the car was great. Only downside is they were reluctant to give me a quote and told me simply that insurance will handle everything. Come to find out they do offer quotes by listening to other customers but wish they would have informed me. The porter seemed very unhappy and rude but everyone else was awesome. I recommend.

Car Engine performed half of what it was before. My engine was powerful, even a touch on the gas the car had a great pickup. Right after the body service the car drives like an old car. It was on my Honda Accord. Have anyone else have experienced it? When i gave for service the service center was on Del Amo Blvd & Hawthorne Blvd. Very Sad.

Took almost 15mins to get helped but it was kind of busy so it was understandable, the service was quite long but it was excellent, had some questions when I picked up the car and one of the techs were very friendly and knowledgeable. Definitely coming back again.

2017 Accord, came in for a TPMS light, they said everything was fine and re-calibrated. Light came back 15mins after I leave, so I come back right away and they said they did a special calibration and im like okay cool. Drive home, everything is fine. Next morning, what do you know.... the TPMS light is back. I take it to Carson Honda, 25mins later and they said I had a tiny puncture on my left rear tire. Replaced the tire, been driving 2 days now and no TPMS light. My service advisor was Jeffrey. Take your car somewhere else people

Some one rear ended us we went for repairs and they were polite and efficient. You can not tell where it was hit. Looked like it came out of the show room

This place is great! Ive been taking my 95 Honda here since I got it, and my car is still running strong! Glen has taken care of my car for years. The staff is courteous and they go out of their way to make customers happy.

Quick and painless, great customer service....thanks guys

Excellent, must have appt, just 2.5 hrs did 10 pt inspection and nnd back brakes and oil change, tire pressure all 250.00 with coupons, thx honda. Trust honda if y have a honda!!.

Stephanie did an amazing job, and there was no wait.

I called Acura dealer first for a distributor for a 98 Acura integra LS - dc4. B18b2. They told me its discontinued. So I called here but they guy was uneducated and kept asking me which Honda is that. Its not a honda, its an Acura with a Honda engine. He should know which Hondas have that engine. He has a system to look it up. Then he gets mad at me because I dont know which Honda is that.

Quick service for a body shop repair on a Honda. Finished a day earlier than planned. Coordinated rental for me. Great to deal with.

Their service is very slow and unhappy feedback always. Ive got a car serviced but they couldnt fix my problems 2~3 times already.

Subpar Service and Terrible Attitude.After getting into an accident, I was sent here for service. The time it took to get my car back was over three weeks, which is understandable. However when I got my car back the antenna was still inside the cab, the rear license plates lights were not snapped in, and they lost the lug nut locks for my tires. After trying to call three times to discuss these things, I finally drove to the repair shop. I was lied to about what happened and they made it so frustrating to work with that I left and now have to fix the issues in my own, as well as find a new key. Definitely would not recommend.

Came here for basic service. Good service 👍

They took my car apart and cut the hole before I agree to repair. This happened last year. They suppose to give an estimate of the body damage and submit to my insurance to see if it is worth to fix it. My insurance company did not approve the repair. The car was drivable before I sent to their repair shop, now it is totally not drivable!!!!! I said they were not supposed to do anything before they tell me how much cost. I need to accept the price before they do anything. The lady in the office name starts with R suddenly very rude to me. She said no, she did not need to notify me.I called my insurance to have them to deal with such rude and unreasonable person. I called my lawyer, he said I could sue the dealership for damage and I should file a complain to Department of Consumer Affairs.Dont go this place, never know what they will do with your car!!

Thanks to mr. G viray hes very helpful and friendly. Highly recommended.

They make very bad job in my car, horrible, they give a guarantee but they make lost a time, too bad 👎

If I could give them negative stars I would... I had a MINOR accident 6/8. I was told my car would be ready in 3 weeks 6/29. 6/27 Two days before pick up I got a call that my car wouldnt be ready for one more week (approximately 7/5). Two days later 6/30 I got a call my car wouldnt be ready till 7/11. Wow! Im still in disbelief that my car that needed minimal work would take over 5 weeks to be repaired. Needless to say Ill never go back to this dealer for repairs and you shouldnt either!

Honda still working with me on keeping my 99 Odyssey running. Good job guys!

I came for an oil change and asked to look at the steering and they quoted $1,500 or more if a new pump was needed which would increase the cost. Another auto repair and they fixed the problem for $579.00

Service advisor Paul is one of the best - he is very responsive, helped fix my trusty much lived 120, 000 mile civic hybrid that was indicating IMA battery light, slow pick up on hills, decreased mpg - I will stay with this dealer for all future HONDA s Im my family

Helful and honest appraisal Jeff Viray,not to mention the discount.6 🌟.

Good service, the staff are generally nice, and the waiting area has a charge station, a hot water/coffee machine and some snacks.

Friendly staff quick affordable service

The parts department was very helpful to find the correct part i needed for my car and tracked it down to pick up. Thank you for the extra effort

Fast service, surprisingly reasonable prices for basic maintenance service

I tried to do all the work on my own car because I have never found a quality service like this. I feel like they are actually in business to help people.

Dont leave many reviews, but Geoffrey Viray was an absolute pleasure to work with. Definitely coming back.

I have taken my car twice in one week to get the same thing fixed, I came home both time with my car just as I left it at the service shop.

I had my car fixed in the body shop last year and they were not that great. Lots of attitude from the people in the office & I have to take the car back already because the paint if coming off where they fixed the car. An unpleasant experience for subpar work. Arnie in the service dept was nice but a bit hard to get a hold of. He was busy.

Its was good but not the best

Super fast service

Had an Accord recall and basic service that was handled in a prompt fashion while I waited.

Body shop does great work. Friendly and professional staff.

This place is terrible for service. I walked in to get a horn replacement only to be given attitude by the short asian man in the back. The people here do not greet customers and when they do they are rude. They also give ridiculous estimates for repair on the smallest things try to get your money. I would advise against taking your car here.

Very nice service, mako he is great he offer a cup a coffee to as, they call the interprice rental car right away. I will recommend this place.

They charged service for less than 2years old lease car. Also never clean the car

Its nice to go for quick service there.

Been here few times, allwasy great costumer service

Better than the other Scott Robinson on Hawthorne Blv, the technicians here didnt over sell services that I dont need.4 star, because they forgot to wash the car.

Great service

Excellent service every time

Friendly and excellent service.

Went to get an oil change. Very poor customer experience.

Excellent services, friendly, clear explanation, no pushing, no hidden fee.

Theyre not eight Honda dealership theyre only a Honda service center

A little expensive but they do a great job worth the price

Came here to get batteries replaced for both my car keys.Staff was very professional and friendly.

I have been using this location for 10 years. They are busy busy but can get you in and out. Do expect your car to come back to you with trash and car parts left inside. They dont have time to clean up after themselves.

Ok

Worst place to service your car at, no customer service, appointment Are not good, no wifi, and they are very slow if there was negative 5 stars Ill definitely give it

Always courteous and professional

Very honest people

Great service by the staffs

They never returned my call

Unless all you need is an oil change or tires rotated, I would advise that you get your Honda served elsewhere.

Great service!!

Great Honda Dealer!🤗

Excellent and efficient

Order your car parts here

Very slow and always busy even if you made an appointment

I dont like this place.

Good service

Perfection