While looking for a new mattress, my boyfriend and I passed Mattress Warehouse and figured we would give it a shot. We had a wonderful experience! Jason, the extremely knowledgeable salesman who has over 20 years in the industry, was extremely helpful, professional and transparent with us. He showed us around the store and then had us use the bed simulator to help us find the perfect mattress. The results gave us 10 mattresses that would work well for us. Jason was great, as he did not force the most expensive bed on us at all, like most mattress salespeople do in my experience. Instead he showed us all of our options and pointed out the great features of each one. Ultimately, we chose our mattress due to comfort and Jason’s testimony. If you’re looking for a new mattress, look no further- go see Jason!!
Louise was amazing! She was very helpful and was the sweetest person ever! The progress with her went smoothly and well, And I was able to buy mattress.
Jason was helpful, efficient and knowledgeable! Made our mattress buying experience painless! Thanks again! Would highly recommend.
We came to Mattress Warehouse after one of the other big mattress stores in town and the customer service, cleanliness and attentiveness was far superior at Mattress Warehouse. Susan helped us so much and answered our 10,000 questions and let us try just about every mattress in the store with the patience of a saint. The Bed match test was awesome. She was wonderful and we ended up buy 2 mattresses, 2 pillows, 2 protectors and 2 covers. Definitely recommend! Susan is the best!
Amazing experience from start to finish today at Mattress Warehouse! Found exactly what I wanted/needed at an even LOWER price I went in expecting to pay. Highly recommend checking them out for your next mattress.
An enjoyable shopping experience: Wayne was friendly, patient and knowledgeable. I’m very excited for my new bed to arrive!
Jason Braun absolutely hooked me up with the best mattress! 5-star service, super knowledgeable and friendly, and made the mattress buying process seamless. I would definitely recommend reaching out to Jason the next time you’re looking for a new bed!
A wonderful Experience. I went in thinking I needed a firm mattress for my lower back problems and neck issues. Their computerized analysis told me something entirely different. The sales people were very helpful, very knowledgeable and I am sure I left purchasing the bed that was most suited for my body size and my side sleeping. You don’t have to buy there but you should definitely try there Before you buy.
Jason was extremely professional and knowledgeable of the products. Best of all, he was never pushy but allowed me and my husband to explore the store until we were able to choose the mattress we’re buying. We bought a great mattress set and accessories. The delivery date was set according to our availability. The delivery of the new mattress set and the pick up of the old mattress was very smooth. I would recommend this place to anyone thinking of buying a new mattress.
So happy to be the first customers to make a purchase . We totally recommend Mattress Warehouse of East Hanover. Definitely ask for Susan very friendly lady. We enjoyed the experience.
I went to the store in Totowa looking for anything that was available ASAP. Louise helped me & she was amazing! I was in and out in maybe 30 minutes. I’ll definitely shop there again.
Louise was very nice and helpful. Not pushy at all, she helped me find the perfect mattress. I’m glad I came here!
Mattress Warehouse is the best bedding store that weve been to. Jason was very knowledgeable and was super helpful. The delivery Team was awesome & very friendly. And lastly, the price you just cant beat!!!
Great customer service. Took time to talk to us about the difference between the mattress. Helped pick out the best one for us.
Very helpful sales person Jason. He really cares about the customer and strived to be sure we got the bed we would be the most happy with. We look forward to sleeping in our new bed. He is very knowledgeable of all of the beds he sells.
Jason was very patient and helpful. Knew his product and was able to answer all our questions
The gentleman up the front is very knowledgeable, and would get you to the right matters
Thanks to Jason I was able to get my mattress ahead of schedule and was able to sleep in my new house for the first time. Thanks to Jason for being patience and helping us get the mattress we wanted when we needed them.
I want to thank Jason so much because he helped us get our mattress and was so patience and was very respectful and had such a good attitude and I was very comfortable being able to tell him what kind of mattress I wanted.
Jason was wonderful. Very knowledgeable and answered all our questions.
The salesman was great, very knowledgeable and friendly. I felt very comfortable at the store considering toI hadn’t been in a store for about a year. He was very safety conscious. It was a very good experience
Knowledgeable sales people. Very good prices for the same mattress that you can buy elsewhere for more. Silly to buy a mattress anywhere else.
Jason was knowledgeable, friendly and offered some excellent advice without being pushy or using hard sell tactics. Good selection of mattress choices too. Would recommend this store in a heart beat.
Great pricing, large selection of mattresses to choose from, fitting all budgets. Jason the sales associate at 540 Rt.46 was on his game, extremely knowable, and most helpful.An easy experience in purchasing a mattress and box spring.Come in to see for yourselves.
Sales person Jason was helpfull and informative when I wasnt sure he pointed out some things to consider that helped me decide whats best for me. 👍.
Jason was very knowledgeable and helfpul in our search for a mattress. We got a comfortable bed, at a great price. I would recommend anyone in need of a mattress to go to Mattress Wherehouse.
I cannot say enough about my experience at this show room. When we walked into the store, we were greeted by Jason who gave us a throughout assessment of our needs, utilizing both his personal knowledge of how different mattresses effect your sleep depending on a multitude of factors as well as a mattress based computer analytical tool which helped narrow our search down to just a few mattresses as opposed to the seemingly overwhelming selection they offer. Jason was incredibly personable and knowledgeable and worked to find us the perfect bed to meet our needs while also meeting our budget. Great service, great prices, and a great experience!
An easy, great experience. Jason was extremely helpful and knowledgeable about the various mattresses they had to offer. He was also patient while I tried a couple mattresses a few times, as I was going back and forth between two specific ones (and the one I purchased - feels like Im sleeping on a cloud). And, days after I made the purchase, they refunded me 10% when I received a promotional code via e-mail. You dont typically see that! I certainly recommend Mattress Warehouse of Totowa if youre in the market for a mattress.
Knowledgeable, professional service!Nice quiet place.Ask for Lu. She’s the BEST.
Not pushy, very informative, great price. Can’t ask for more.
Louise was great. I will be definitely recommend ing my family and friends if need a mattress.
Wow, Louise was great!!! She took her time explaining everything in detail. We even bought pillows. We went to Totowa store!!
A Great sales woman….very knowledgeable and kind
Jason was so helpful and really took his time to help us find the perfect matress. Great experience. We would highly recommend. Thank you matress warehouse for having such knowledgeable and personable staff.
Nicest friendliest most knowledgeable person I met his name is Jason great guy I would do business with him anytime I recommend him to anybody this place blows away mattress firm price is and has the same exact stuff you won’t be sorry go check it out ask for Jason
We bought a new mattress from Home Depot and it crapped out in 6 months. We heard Jason from Mattress Warehouse took care of my brother and they told us how honest and helpful he is and we went the very next day. We are now happily awaiting the arrival of our New Serta Bagian Queen sized firm mattress.I 100% recommend getting your mattress here and asking for Jason specifically.
Hi, I have been in search of a bed for several weeks and decided to give your store a call.Jason answered the phone and we spent over 45 minutes discussing the types of beds, frames and etc. He was fully knowledgeable Of all your merchandise, & he was extremely conscientious and very friendly. I feel he is a asset to your company.I was very impressed once I came to your store, that Jason provided me with a mattress shield for my protection of any types of germs & etc.The appearance of the store is very neat and clean. I will definitely come back in the future to the purchase another mattress.And I will definitely ask for Jason at my return.I just left your store, and I did purchase a Seally tempediatric mattress, box spring and frame. I am so excited to have my first night sleep in it.Thank you very much.
Explained what type of bed is best for my back and shoulder. Always thought I needed a firm mattress but it turns out I need a softer mattress. Highly recommend coming here to get a mattress!
The best shopping experience ever!!! Jason is by far the most honest and caring salesperson I have ever met!! The first time we came in, he dedicated so much time for us. He listened to all our needs and we ended up picking the most amazing mattress. Jason went above and beyond for us! Highly recommend The Mattress Warehouse and especially Jason!!!!
I had done a lot of research and visited several mattress stores prior to my contacting Mattress Warehouse. I called on Saturday night close to their closing time; much to my surprise Jason the sales person assisted and educated me on mattresses. I was so extremely impressed that I told my daughter that as soon as they opened on Sunday morning I was going to the store to make my purchase from Jason. Well I have never been so excited about purchasing a mattress but I again cannot get over the expertise and knowledge that Jason provided and am looking forward to my delivery. If I could give him 10 ⭐️ I would.
Susan has went above and beyond today!! The best customer service experience I’ve had in a while. I came in with products to look at, Susan informed me and also introduced me to the bed match that matched me with a mattress I came in to look at! Thank you Susan!!
Jason and Susan were incredibly helpful and went through all the steps and facts I needed to know to pick out the right mattress
Happened on Mattress Warehouse accidentally but am very happy that I did! Jason spent a great deal of time with me the first time I went in and more time when I brought my husband. Enjoyed the mattress selector computer that was able to pinpoint areas that needed more or less support. My only recommendation would be not to go with the electric platform initially. Most mattresses come with a free box spring and you can update to the electric platform at any time. If you buy the platform first and don’t like it it is not returnable. Trust me I found out the hard way 😩. But definitely am enjoying the new mattress and feel improvement in my hips already.
Louise was very pleasant and helpful.
Jason is the best! He was very knowledgeable and extremely helpful. Good customer service isnt easy to come by; Jasons got it. I will send people his way.
Susan from mattress warehouse very nice customer service her personality with the customer is good she help me pick out a good mattress I’m very happy. Thank you Susan
After two weeks of looking...Thanks to Susan for helping me find the perfect mattress!!
Its very hard choosing a mattress due to the fact upon walking in this mattress store you stumble upon like 100 mattresses in front of you and you dont know which to choose! Nevertheless, Jerry is there to assist with any questions you have and laser point you to the correct mattress you want based on your comfort levels, supports levels and budget levels!
We really appreciate Jason’s dedication to helping us find the perfect mattress. He presented an impressive knowledge of each mattress and how it works for different people. He told us that he is the “anti-salesman” and we can believe it, because we could tell he was genuinely interested in providing us with the mattress that worked best for us. We were also pleasantly surprised to see that Mattress Warehouse sells a popular mattress brand typically sold online, Nectar. We would highly recommend Mattress Warehouse any time for your sleeping needs!
Great customer service !! Jason was able to understand all my questions and simply his honesty and patience was incredible!
Susan was easy to work with, very knowledgeable and helpful on price.
I dont write reviews until my experience is complete with the vendor. I just received the mattress last week, and from the very beginning Mattress Warehouse and Jason our salesman have been on the money from the start. Honest, patient, and expert service. I highly recommend them for your next mattress.
We were helped by Walter, super patient and informative. Great experience!
Walter was great! Was very honest and friendly. Made our experience looking for a new mattress, exceptional.
Jason was terrific. Never thought anyone could be so knowledgeable about mattresses. He spent 2 hours with us and found us the perfect mattrresses
Jason was amazing. Great selection of mattresses at very affordable prices. Their warranty is the best!
Jason was very helpful! I recently hurt my back and was determined to sleep in the perfect mattress last night. He also gave me some great tips on which pillows would be best for me based on the little information I provided him!He was great! I went home with the Nectar mattress and it is amazing! great for back pain and the joints.Thanks Jason!
Paul was very helpful, patient and good listener for our need for comfort and price!Thank you so much!!
Terrible experience! Purchased a Nectar mattress in January and by March felt like it wasn’t supportive enough for my back. I went in to see Jason who sold me the mattress in March and informed him I wanted to return it. Unfortunately the next week the store shut bc of COVID which I don’t blame them for. When they opened back up in May I called and spoke to Jason and he said he’d call me back. After not hearing from him I called again 2 weeks later. This time there was a technical issue he was dealing with and I was told he couldn’t accept the return and that he’d call me back. I waited about another month and tried calling him in July. I left a message with Walter when I was told Jason wasn’t in. Another month went by and I tried calling again. Jason was not in and I left another message. Guess what? You guessed it - he never called me back! I finally got hold of him in September (thank God Nectar has a 365 day return policy) and was told what I needed to get a return from them. I brought the documents in to the store the following week and Jason told me it would take about 6-10 days for the credit to show up on my credit card. 2 weeks later and no credit has been refunded to my card. Jason promised he would follow up with a phone call. He lied to my face. I have never gotten a return call from him when he promised to do so. This has been the worst experience ever in dealing with any retailer. When I saw Jason in person he agreed 100% that he was at fault and poorly handled things and promised he would follow up and yet he still hasn’t followed up. I didn’t want to leave a negative review and even considered purchasing a replacement mattress with Mattress Warehouse at first. But the way things have been handled since March is so ridiculously callous that after I receive my refund I would never do business with them again and advise anyone to do the same.
Thanks to Jason, purchasing a new mattress was extremely easy and stress free. He was very knowledgeable and answered any questions or concerns that we had. No pressure and a really great price. I highly recommend coming here.
Jason was knowledgeable and it was by far the best - no pressure experience I have had. I will certainly shop there again!
After a long day of shopping we found a great place to buy a mattress. Jason helped us get a twin mattress set at a great price. He provided excellent customer service. The whole process was quick and easy.
Jason from Mattress Warehouse was amazing was extremely welcoming
Walter was fantastic and really took the time to show us all options in our price range.
Thanks to Jason, for making the mattress shopping experience as simple and quick as possible. His knowledge and suggestions calmed every worry we had. Would definitely refer any friends/family looking to make a mattress purchase, to him. His customer service is exceptional.
Jason was so helpful to assist us in choosing a mattress. He took time to explained to us about all the different pressures points and the alignment of the body from sleeping on your back, side and stomach which was a big help.
Service here was AMAZING! Jason was very helpful! No pressure. He helped a lot more than was expected and honestly I’ve been to so many other places but this one was beyond the best!!!! He took his time & didn’t rush. You need to go there now!!
Jason was our salesman, he was great, we were there for a couple of hours trying out beds and asking questions and we settled on the Sealy Hybrid with the adjustable base...we love it!!! Great service and delivery!!
Not the mattress I wanted & with my medical back problems, the 4 week wait time to exchange is upsurd!
Didnt think it would be so easy to find the perfect mattress, but I did. Jason didnt pressure at all, explained the different features of each bed, made the experience very stress free.
Great service and Jason was awesome!
Excellent service, great prices!!
Newer though that buying a mattress would require that much work. We went to a few stores to look at mattresses. Finally by chance we were driving by Mattress Warehouse in Totowa, NJ and just walked in... Betty was super knowledgeable and we finally were sure what mattress we wanted. We went to a few more stores, but came back to Betty. She gave us best service. We very grateful and will recommend anyone here. Thank you, from Russ and Nastassia.
I found the perfect mattress at the perfect price. Jason was extremely helpful and really listened to what I was looking for! Definitely a great place to find the best mattress!
Walter was great! Made the shopping experience fun and easy
Jason was absolutely the best. Any questions or concerns I had he was sure to answer in details! Don’t waste your time going anywhere else. Trust me!
I had a great experience dealing with Jason and Betty. They sold me a great mattress and didn’t try to sell me the most expensive mattress. I highly recommend this store. Thanks 👍
Paul and Betty were extremely helpful and really knowledgeable! They made our experience buying our first mattress a breeze and we left getting a mattress that suited our budget and our needs.
We purchased a matress and Jason was very helpful and polite.thanks
Great place . Great explanation of the difference between the many kinds of mattress. Jason was pleasant to deal with . Will recommend everyone that I know that needs a mattress to Jason. Will be back for more !!!!!
Great service and the best price I had received so far!! Thank you so much for your help in finding the comfort in a bed!!
Excellent and Honest service.No B.S, No pressure. Fair price.Jason was nothing but an A+
Awesome experience buying a bed here, Jason was super helpful and helped me find the perfect mattress. Highly recommend
Betty was awesome. No pressure like other mattress stores. Prices are incredible!! Great find in Totowa!!
Great service. Very knowledgeable about the products in their store as well as the accessories for the products.
Betty was very nice and knowledgeable. Great mattress buying experience
It was an easy and pleasant mattress buy)Betty is very helpful and knowledgeable BUT not pushy, which is I value the most in 5k mattress buy)
Jason Braun Good services,, quality and perfect time,,,, five star Services ..
It seemed like a lot of expensive mattresses. Good quality is available like fancy people or doctors prescription.A lot of money matters. Good luck.
I like they have a good way to treat the costumer so nice. And they gave me good deals. I would recommend anyone interested to go to that place. Recommended five Stars