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Love Your Car and Truck
1767 Barlow St, Traverse City, MI 49686, United States
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Love Your Car and Truck
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za
Review №1

The worse detailed service I have had. At first sight my car looked ok but when I looked at the DETAILS thats where I realized I had just paid $120 for a glorified vacuuming and shine. Honestly I could have done the same job at home myself. They didnt remove the stains from my seat or the sticky stuff on the console. Note I can remove the sticky stuff with my fingernails if I had the time and Im pretty sure any foaming scrub from the auto parts will remove the stains. Why then this guys who are supposed to be professionals at what they do couldnt????The trunk cover wasnt scrubbed all the way and under it its still dirty.We had two more vehicles in line for detailing but Im not willing to give them a second chance. I doubt they know what they are doing.

Ka
Review №2

Super happy with my new LED headlights with color halos. Professional & friendly, as always. Even installed my cute wipers !

Tr
Review №3

They did a fantastic job: my 6-year old car looks brand new!

T.
Review №4

Amazing service team, very professional, timely and always well priced. Ive had interior and exterior cleanings down to trim installation and repair and window tint done here. Its the only place in town that I would go to for that over and over again. Theyre the best in the game.

ku
Review №5

Great place steve The owner is very helpful and informative.

Ji
Review №6

Had a remote start put in my truck. Job done on time and it was very reasonably price. Nice interaction with staff

Je
Review №7

Best detail shop in the area. I have used them for 15 years and they have been amazing. Every time my vehicle comes out looking brand new.

St
Review №8

Very good services and prices

Tr
Review №9

Sold me a car which was told nothing was wrong with it and no accidents. Has several issues. And several issues and has been hit.

Sa
Review №10

Great friendly service and they did an amazing job on my jeep.

Ki
Review №11

My car was a mess. It was filthy when I bought it, and then Covid hit and I couldnt get it cleaned. After spending most of the summer using it as a utility vehicle, I needed help. Love My Car did a fabulous job cleaning my car and buffing the headlights. Unfortunately, during the process, the latch on the console was broken, and over two weeks later, Im still waiting for them to get the part and fix the console. Every time I stop, go, or turn, the console flies open.

Ja
Review №12

Would not recommend. Beware

Ci
Review №13

Just picked up my 2007 Honda Civic. I am so impressed it looks and smells like a brand new car 🚗. I will definitely be recommending you to my friends 😊

Jo
Review №14

Did a great job tinting my windows.

Da
Review №15

Take my car to them yearly they do a great job

La
Review №16

Got my CURT hitch put on by these guys and the service and promptness was professional and friendly.

To
Review №17

Very helpful. Great price. Had stuff to touch and look at. Let us take stuff out to the car to test fit and see what it looked like.

Al
Review №18

Had the worst experience here, My significant other took her Nissan Pathfinder to get detailed here and purchased the most expensive package. By the end of it when we went to pick it up and look at it the right side mirror had scrapes from the buffer!!! The front bumper had wax on it still and you can still see the wax there its been 3 days?! Do not go here!!! Ignore these good reviews because they are wrong!!! And also they did all of the cup holders and miscellaneous holders in the front and back but not in the trunk where the 3rd row is there was still grime and gunk from before we took the car there!!@

Al
Review №19

Great customer service, even when not making a new. They installed an automatic car starter for me over 10 years ago and it still works great. Whenever I need to reset it and have forgotten how to, I call and they kindly tell me the steps. I also lost a part to my remotes and they said theyd look to see if they have any spare parts for me. I always have to call, as I now live in Oregon. Very helpful and friendly!!!

P
Review №20

Did a great job cleaning my wifes Tiguan. If you want a quote though give them a call dont email from their site. I think their email is broken as I never receive an email response. I will definitely return here for future service.

Me
Review №21

I probably had one of the worst vehicles they ever had to clean. Came out very very well.

Ry
Review №22

I had to bring my vehicle back to this place so it could be cleaned again. When I got home, there are multiple areas that were not cleaned. I have always had good work done here I the past, but not this time. Vary disappointing

Je
Review №23

I accidentally dropped my car off at another (the wrong) detailing place in Traverse City, and the team of Love Your Car and Truck actually offered to go and retrieve it for me! Wow. I took my husbands car to them as a surprise for his birthday after seeing the work they did on our sons Jeep last month. The level of cleaning was amazing. Both my husband and I agreed the price paid for the work provided was beyond exceptional (and were both picky). The staff are very professional. Call ahead as they are busy, but I am very happy with their service and would/will suggest them to anyone looking for this service.

Gr
Review №24

Stopped in during my lunch to get a quote & set up an appointment to get a spot cleaned. They got me right in, were super friendly, & did an excellent job with the cleaning. Thank-you! Will recommend & use you in the future.

Na
Review №25

Let me preface this review by saying that my vehicle was DISGUSTING. I have a four and seven year old and it had not been properly cleaned since they were babies. (Think yogurt spills, ground in goldfish crackers, chewed gum.) Not only did they do a spectacular job detailing the endless stickiness of my interior, but I had forgotten the carseats in the car when i dropped it off....and they cleaned those to perfection as well!!! Highly recommend. Thank you, Love You Car and Truck, for the fantastic job!

Ch
Review №26

Awesome Experience my Jeep looks newer now than the day I pick it up from the dealership 100% satisfied great job!!!!Highly Recommended

Le
Review №27

AMAZING! From MOM-Van to Off-The-Lot clean. I took my van to Love Your Car for interior detailing and Im THRILLED with the results. WELL worth EVERY penny! I feel like I have new car...I could have spent HOURS working on it and would have had half the results. THANK YOU!!!!

De
Review №28

I just love how friendly these guys are and they do such a great job

Br
Review №29

I wanted to share a very positive experience in which this company went above and beyond to really take care of their customers.We brought in two cars to be detailed (which was done beautifully). Afterwards we discovered a problem that seemed to have happened accidentally while in the care of the LYC&T which required the dealer to fix. We brought the dealer’s bill to the owner afterwards and after a very polite discussion of different views they handled the issue for us in full. I recognize that they didn’t have to do this, and they might not even have believed the problem occurred under their care, but they stood by their work and their name and wanted us to feel they did the right thing.This is the kind of small town, we-all-live-together care that makes local business work! Accidents happen, and we’ve all had big-chains point to some fine print and wash their hands of a situation. This is a company run by TC people for TC people and we should be grateful that 1) they do fantastic work and 2) they have such high standards for themselves and customer interaction.Bravo!

Ci
Review №30

They did an awesome job but my ice scraper was missing afterwards!

Mc
Review №31

I would honestly never recommend them for anything. My dad got me remote start as a gift for Christmas. He purchased it well before Christmas and I opened it up a little before. When I called to get it installed they were closed until after the new year. Okay no big deal. Well then I call and I’m told their installer up and left so they have no one. He told me any trainers were at a show the following week but that he was hoping to have information and he would call me. Never once received a call so I again called them. Still didn’t have anyone yet but he offered me a refund. I gave it a little more time before calling a 3rd time to see if they finally had someone. Still no. So I finally opted to get the refund. My dad went in for it and was told they finally have someone to install. I wish he’d just taken the money. He’s told there’s two days at the beginning of the next week open and for me to call. So I do and talk to some terribly rude employee who said there’s absolutely nothing until the following Friday. Then seemed shocked that I would be at work at 9:30 on a Friday, but with annoyed tone let me know I could drop it off Thursday night. When we dropped off my car I was told I’d get a call when everything was done. Never received a call but we showed up anyways and my car was ready. I was told I was called and a message left, but I never received either. My remote start only works if I’m about 5 or 6 cars away which sure defeats the purpose when I’m at work. And it often takes 15 seconds or longer to even start. Apparently all of this is normal but it was never anything mentioned to my dad or myself. Had either of us known that we would have taken the refund and ran. Especially after waiting almost 2 months to get it installed. And maybe that is normal since I know it’s through my original keyfab but hey here’s any idea- maybe let people know about the limited radius before they drop $300 that isn’t going to work unless you’re basically next to your car.

Ch
Review №32

Got my car detailed today. Everyone was friendly and professional... And my car looks like new! They did a great job getting the stains out of my light colored fabric.

St
Review №33

Very knowledgable and friendly staff. They make sure you understand all your options. I have come back serveral times for help and will continue to do so. Best service in TC.Just went back and had fantastic service again. The team knows exactly what they are doing.

Jo
Review №34

Will never take anything there again

sh
Review №35

Ive been a customer of Love Your Car since 2005. Ive NEVER been disappointed with the quality, timeliness, and value of their detailing services. Bought a high-end pickup truck cap in 2015 which ended up having manufacturing defects - the owner of LYC fought my side of the argument and got the (non-trivial) repair completed free of charge. THANK YOU for all you did on my behalf.

Mi
Review №36

Terrible Job for the price! Left polish residue everywhere, never cleaned up even after requested to do so, missed areas when polished and waxed. My 3 year old could of done the same job I paid for from this place

Br
Review №37

Best in the State! Always goes above and beyond. I have had numerous cars detailed and Steve and the team have always been fantastic. I would suggest ignoring all the KARENS comments and go to Love your car

Do
Review №38

The crew at Love Your Car are second to none! Friendly, expedient, and very knowledgeable, I trust LYC with every vehicle in my family. Each spring I bring my personal vehicles (each with a year’s worth of salt, sand, road grime, and everything else that accumulates in the interior), and the very next day the vehicles look and smell as if they just came off the dealership showroom floor. The team are also expert accessory installers, and they carry an incredible variety of products. Love Your Car is my go-to retailer for WeatherTech floor liners, which are - hands down - the best all-season floor protection money can buy. Priced incredibly fairly, I would recommend the crew at Love Your Car to everyone.

Br
Review №39

Had the owner of store order me front bug guard, rain deflectors for all 4 of my windows, roof top rain deflector for sun roof and a very expensive set of black running boards for my new truck. They called me after they installed everything to have me come pick up my truck because it was finished When I arrived at their store the owner and for me there is a Couple chips in my running boards the size of a human finger nail he told me he would order a set of new ones and they would be and within a week and he would install them for free So a month went by and I called him up asking him about those because I never received a call and I got the same song-and-dance Never once as he called me and its been over a year nor did he give me some kind of a discount on the damaged running boards that were Very expensive! Needless to say I will never recommend anybody to go to him for anything for their vehicles I have since taken my vehicle to a different place and spent a few thousand on additional items for my truck the owner of Love your car should be ashamed! This was all his doing not his employees!!

Br
Review №40

These guys are the best! I will not take our vehicles anywhere else.

Ge
Review №41

TERRIBLE TERRIBLE SERVICE, NOT SURE OTHERS ON HERE WHAT THEY GOT DONE TO THERE VEHICLES BUT OURS, IT WAS JUST FOR INTERIOR CLEANING, ! WE TOLD THEM WHAT SPOTS NEEDED TO BE CLEANED ABOVE VISOR AND TRUCK VACUUMED, JUST SIMPLE THINGS! WE PICKED UP THE VEHICLE JUST RECENTLY TO FIND THAT NONE OF THIS GOT CLEANED, THERE IS STILL SOME SAND LEFT IN THE TRUCK HATCH, VISORS NOT CLEANED AND COUPLE OTHER LOCATIONS AS WELL NOT CLEANED,! A FRIEND OF OURS ALSO TO HIS TRUCK THERE TO HAVE SAME THING DONE TO HIM ! WILL NOT AND I MEAN WILL NOT RECOMMEND ANY OF MY FRIENDS OR ANYONE TO THIS PLACE, IT SEEMS EVERYWHERE YOU GO THESE DAYS NO MATTER WHAT SERVICE IT IS, THEY WANT THE MONEY BUT THEY DONT WANT TO PROVIDE THERE SERVICE, TAKE THE MONEY AND RUN, WTH ! FEEL FREE ANYONE TO ASK ME ANYTHING IN REGARDS ABOUT OUR SITUATION, BOTTOM LINE..............NEVER GETTING MY BUSINESS HERE AGAIN..................... TWO THUMBS DOWN

Ti
Review №42

Love Your Car and Truck is a business that is unmatched in the art of detailing. I have tried other detailers but as far as i am concerned they are hands down the best around! Keep it up guys!

Jo
Review №43

And if you do need to be up looks good place to go get one

Mi
Review №44

I have been doing business with them for 10 years. They always do what they say they will do. Very good service.

Ch
Review №45

Poor job on the detail,bad job on the tint. Got my car back with crud all over paint and mirrors. Maybe I just expected to much

Cl
Review №46

I have been bragging to everyone about how clean my car is. Every single thing that leaves you unsatisfied when you clean your car yourself, they can get rid of everything. They were timely and professional. Totally worth it. I will be a repeat customer!

Ju
Review №47

Helpful. Polite. Answered all my questions. Plan to return after Jan 1st & order my Weather Tech.

Sy
Review №48

Only place I will take our vechicles to get detailed.

Je
Review №49

Friendly people, clean work. Great value!

JU
Review №50

Have made a couple purchases from Love your car and truck over the past couple weeks, super competitive prices and friendly service

Ga
Review №51

AWESOME job on our vehicles guys. They were like new vehicles when we picked them up!

Ge
Review №52

Very nice, great people they that will work with you .

CH
Review №53

Top notch, very reasonable the best my van has ever looked inside and out. Have been with them for years and wouldnt consider going anywhere else!

Mi
Review №54

Outstanding business and Steve the owner is fantastic....thanks again

Jo
Review №55

Great place for car detailing and accessories.

He
Review №56

Great customer service, nice detailing work, Love your car is by far my first choice when: ordering accessories, for detailing, and for gift giving.Thank you for taking the time with your customers it really does make a difference

Mi
Review №57

Nice place for a car radio install

Tr
Review №58

Horrible!!

Mi
Review №59

Won’t ever go back

Be
Review №60

Like new

Fr
Review №61

All good

Ro
Review №62

They know how to help.

Er
Review №63

The best in town!!

Ja
Review №64

Thanks guys!

Information
28 Photos
64 Comments
4.4 Rating
  • Address:1767 Barlow St, Traverse City, MI 49686, United States
  • Site:http://loveyourcarandtruck.com/
  • Phone:+1 231-946-2111
Categories
  • Car detailing service
  • Auto parts store
  • Car service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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