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Bay Cabinetry and Design Studio
541 W Front St, Traverse City, MI 49684, United States
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Bay Cabinetry and Design Studio

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Ci
Review №1

Loved our experience working with Sandy. She is so talented in design and color. She redesigned and transformed our kitchen, laundry room and bath and transformed our 80s style home into a beautiful contemporary, brand new looking home. The transformation is amazing.. She has wonderful ideas and everything turned out beautifully. As with any project there can be glitches but she stayed on top of all the details until everything was flawless.

Ke
Review №2

Unprofessional, incompetent liars. Will string you along until you cry for mercy.Do yourself a favor and run away as fast as you can.*In response to their response:Completely false. We never accepted anything, we just took what we could get out of them and decided not to go through hassle of going to court for the rest even though we were advised by an attorney we would prevail. This is a terrible company. We did not get a refund of our deposit as they mention. They decided to hold more money back out of the deposit and call it design fee. We never agreed to this fee and their contract did not give them the option to hold this back without previously invoicing us, which they never did. They held money back that they had zero right to hold back. They just decided to hold back what they could after we canceled the order. We only canceled the order because they could not deliver what was promised. It was the most ridiculous unprofessional experience I have ever had with a contractor and we have done 3 remodels over the years. We were able to get cabinets with another vendor right away and when promised. Something Bay Cabinets failed to do. Again, run away from this company as fast as you can. If you want more specific details, feel free to PM me.

Ja
Review №3

While Sandra Bargiel worked under the employ of another company several years ago, she had provided cabinetry design and product for my entire project. She worked with my wife and I throughout the entire process, even providing design work in areas she did not provide product for. She oversaw the onsite measurements and templating in conjunction with all the mechanicals as necessary with the project. Coming forward to today, the cabinetry in the laundry room failed. They were literally pulling off the wall. The cabinetry company provided a life-time warranty. The company Sandra worked for had sold their cabinetry business to another, of which they were not obligated to honor any service issues. In reaching out to the builder of the project, they declined to provide service; and suggested to call on Sandra. Sandra, now owner of BCD Interiors/Bay Cabinetry and Design, could have gone the route of the original provider and the builder; however, she worked with myself and the cabinet company to replace the defective cabinetry. Sandra also provided at no charge labor to replace the cabinetry, of which she fulfilled completely. Great service and follow-through has always been top priority to Sandra, and continues to fulfill this demand to the fullest. I would recommend BCD Interiors/Bay Cabinetry and Design for any design, product and service need.

Ca
Review №4

WE WORKED WITH PAGE, WHO WAS AN EXCEPTIONAL LISTENER, RESPECTED OUR IDEAS, OFFERED GREAT IMPROVEMENTS TO OUR IDEAS, AND WORKED VERY HARD KEEPING OUR KITCHEN, TWO BATHROOMS, DEN, AND LAUNDRY ROOM ON TIME AND VERY CLOSE TO BUDGET. WE HAD A SNAFU WITH A HIGH TECH HINGED DOOR TO CONCEAL OUR MICROWAVE, AND IT TOOK THREE TRIALS TO MAKE IT WORK INCLUDING BUILDING A NEW CABINET....IT WORKS PERFECT AND WE WERE NOT CHARGED A CENT. THEY EVEN GAVE US THE OLD CABINET FREE TO USE IN OUR POOLHOUSE. I HIGHLY RECOMMEND SANDRA (OWNER) AND PAGE FOR YOUR PROJECTS.

Pe
Review №5

I held off posting this coral long time because I had hoped theyd step forward and make my situation right. I spent double what I had planned on my kitchen and its OK, but nothing really special. I had them extend my kitchen floor which is elevated, stessing that I was afraid of cracks in the floor and wanted to make sure they took care to level the subfloor. First, they used the wrong material for grout between the countertop and backspace so that it cracked and pieces started falling out. After much consternation, they fixed it. The same guy put in my tile floor and now I have a big crack in the floor, right down the middle of a tile run, from one end of the kitchen to the other. I have called the owners (both of them) and left messages as well as their project manager. They refuse to call me back. Also, when they tore out my old kitchen they didnt put up plastic and I had a house-wide concrete dust mess that took ServicedMaster a week to clean up. Im thinking my only recourse at this point is to sue them. I told them that - they still wont call me back. BTW - the renovation took twice as long as they quoted me. Twice the price - double the time.

Ja
Review №6

Bay Cabinetry came highly recommended to us by some good friends. Sandra worked with us to design a new kitchen. She was very professional and worked hard to make a design that stayed within our budget. I wouldnt hesitate to recommend Bay Cabinetry to friends or family.

Ch
Review №7

Horrible designer, failed to accurately design Cabinetry, delivered poor quality product. Would strongly recommend against hiring this company.

Jo
Review №8

Nice showroom with a great location. The designers are easy to work with and do a great job bringing important design elements together.

Ho
Review №9

Great designs and service

Information
25 Photos
9 Comments
3.5 Rating
  • Address:541 W Front St, Traverse City, MI 49684, United States
  • Site:http://baycabinetry.com/
  • Phone:+1 231-946-6882
Categories
  • Interior designer
  • Bathroom remodeler
  • Cabinet store
  • Kitchen remodeler
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Highlights
  • Identifies as women-led:Yes
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