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G & R Auto Wreckers
3611 NW Marine Dr, Troutdale, OR 97060, United States
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G & R Auto Wreckers
Comments
Br
Review №1

Great bunch of guys that take pride in what they are doing and full of knowledge of the industry

Er
Review №2

Brian was awesome! Though this place is busy they pulled thru when the parts that were shipped were defective.

Me
Review №3

Located the wheel I needed in no time at all. Price and shipping was fast and reasonable. Terrific customer service. Highly recommend.

TK
Review №4

Great service cheap parts and great location

Ch
Review №5

Great service. They have great parts and a great staff. I have been buying from them for years.

Da
Review №6

They were really very helpful and courteous, although very busy they took time with me that was very much needed. Knowledgeable and very affordable for the obscure part that I was having trouble finding. Although they didnt have the part on hand they found one at another site and had it sent over in just an quick couple days. All in all I had a really good experience and would suggest them to anyone. Even if you have a hard to find or common place part you will be pleased. And they were the most inexpensive on or of line that I could find. Seriously half the cost anywhere else. If I could give them more stars I would that is how pleased I was.

Da
Review №7

I was happy with the replacement window I picked up at G & R. I felt it was a bit overpriced and took longer to arrive than I had hoped but it was the correct window and in perfect condition.

HA
Review №8

Good surface and good price

ky
Review №9

Very unprofessional performance from the employee named Brian. 4 times he told me hed call me right back. Not once did he do so. After that he stopped answering my calls altogether. Long story short, the business couldnt get me the right part and I returned the one they sold me. In the end, 3 weeks of my time was wasted by Brian. I can imagine if another employee was helping me it would be a different story. Another yard had the correct part shipped to me the next day.

Br
Review №10

Brian was my point of contact when a part I bought was defective. They located, tested and sent the replacement part in a timely manner. Would buy from them again.

Ma
Review №11

I visited the Troutdale Oregon office. (They have multiple locations). I needed a new hood and grille for my van. Brian was very helpful in searching the inventory of all their yards to find what I needed in the same color paint. He found parts in the Eugene yard and had them brought up to Troutdale. Fair prices and excellent customer service!

Ro
Review №12

Bougjt many things with Brian here.Busy place

Ja
Review №13

They probably have the best prices. But they also have some questionable quality. The part I received must have been sitting outside for years by its condition. I just had to hope it worked. It did, but now I wonder for how long. Also, the service is subpar. I paid for my part in advance over the phone, then I had to wait for them to call me when ready. They never did, I had to call them.

jo
Review №14

Very unprofessional and they avoid phone calls when they know that a customer is upset. Horrible communication. I ordered a wheel and paid over the phone, I was told it would be there in two business days. Two business days went by and they had my money but I did not have my wheel. Monday morning came and still no wheel. Very disappointed and I should be refunded.

Gl
Review №15

Was not helpful for me. My part was not listed there.

De
Review №16

09 camry front passenger door 3R3 color the door on the bottom was cover with mud so when I took it home and rinse the door there were plenty of scratches and now it has to be repainted they cut the whole door wire and he said he cant find the plug end it was so easy that even I can find it, bought the shock also it was fine. I did wanted more parts but after what just happen forget it.

EZ
Review №17

Good service. Good selection. Parts guy Brian two thumbs up

Zh
Review №18

The prices and parts are good but the staff sucks. I have been expecting a part for 4 days. I called back to check up on it and they had no info and gave me attitude. Poor customer service outdated system.

Ra
Review №19

Ive bought from them many times, great service and best prices.

So
Review №20

Gave me a great deal on a motor trans combo. Staff is knowledgeable and prompt.

nu
Review №21

Had to call very friendly and helpful guy who helped me.

or
Review №22

As a customer service is not good, this liar Freddy Lucatero half attended me and I need to go twice to the store for this person does not pay attention to the parts I ordered, with an hours work to remove my parts. extended 2 days and did not have all my parts ready I needed more days🤬🤬

Al
Review №23

I love this place and product BUT as a shop owner i have to comet to dead lines to my customers. my problem here is the huge discrepancy on theyre delivery system. it really suck every time

Ni
Review №24

Saved me a few hundred bucks. Ill definitely come back.

Lo
Review №25

Staff is friendly and helpful. Will seek their assistance in the future for my vehicle repair needs.

Vi
Review №26

Great custom service, especially Brian.

Se
Review №27

Great employees to help you locate whatever you could possibly desire for your vehicle or auto repairs @ unbeatable prices!!!

Mi
Review №28

Well run business distinctly profedsional.

Di
Review №29

Honestly the customer service is absolutely horrible. Employees that are racist and sexist. Would advise not to buy parts from them.

Er
Review №30

I bought a rim in portland and they sold me the wrong size they said they had the correct size troutsdale so i drove out to pick up the replacment. when I got to troutsdale they did not have the part ready and i was asked to wait. after waiting they handed me the rim in the wrong size again. When i walked into the store with the rim and a tape measure i was told very standoffish that i did not know what i was talking about that the rim was the right size that i was measuring wrong. I handed the rim and the tape measure over to the man who had just insulted me he measured the rim and low and behold it was the wrong size. After a very weak barely even there apology i was told i would have to return to portland for a refund. so i wasted about 4 hours and drove over 30 miles. Just to be insulted by a man who cant keep his inventory in order. if i could give less than one star i would.(edit): two weeks ago, a week after my first review the owner replied stating that this couldnt be further from what his buissness was known for, and he would investigate the situation.so now after two weeks i would like to see what he has found out, and what he has done to resolve it. Seemed more like an empty response... not impressed

Da
Review №31

Always have the part you need

Wi
Review №32

Great service knowledgeable employees

Gr
Review №33

Bad

Ch
Review №34

Good place for OEM parts...

Fr
Review №35

Good service

Va
Review №36

Nice people.

Br
Review №37

Great place, very friendly and helpful!

Ad
Review №38

Great place to get parts

Br
Review №39

Best wrecking yard place

Ro
Review №40

Outstanding

va
Review №41

To many complications

Ch
Review №42

Terrible

Is
Review №43

Good service, affordable prices, not so cheap, they have Spanish speaking employees, in the reception area they need to be cleaner, it is obvious that it is a spare parts business and therefore could see more dirt than usual, but they could strive to maintain cleans the office where they receive clients and make use of mouth covers and gloves, in addition to putting on polycarbonate protectors or some similar material, which most businesses already use, between the employee and the client, due to the issue of Covid_19

Ma
Review №44

Your great customer service Brain one of the good workers and great customer interest thank you friend!

Information
17 Photos
44 Comments
3.8 Rating
  • Address:3611 NW Marine Dr, Troutdale, OR 97060, United States
  • Site:http://gandrautowreckers.com/
  • Phone:+1 503-667-6818
Categories
  • Auto wrecker
  • Auto parts store
  • Salvage yard
  • Used auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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