Lets start by saying that I had no problem with the service! Ive been servicing our 14 here since purchase. Friendly, prompt, comfortable waiting area, always clean restrooms. Only 3 stars because of the cluster meds that is scheduling. In short, they should simply stay in the 90s with scheduling until they get it right. I tried once again online (advertised as new and improved). When I submitted my real time scheduling request I ended up getting a message telling me to call. I had already gone to their scheduling calendar and set my appointment. Then I got a call offering an appointment - they were pretty booked out. I told the caller I was already in fact scheduled for the day he was offering. Be could not see that I was on for 10am. He was offering 1:30. When I arrived at my 10am some days later I was not on their schedule at all. The person, a tech? A rep? Not sure. Was thoroughly pleasant and took my added me.As an aside I would like to buy a CRV electric. If you dont want the sales swoop dont even ask! I was afraid Id have to again fight off a sales rep who would not leave it alone when I explained I wanted nothing else but the electric CRV last time I was in.

Had a 9:30 appointment for an oil change. Was in and out in 45 minutes.

They have a great service department, they had the car done on time.

The service was awesome, fairly priced, and quickly completed as scheduled!

Wow did I have a great experience at the Gresham Honda Dealer. Started out working with John the Internet Sales Manager who worked hard on getting me financed and answering all my texts. He was also able to get me an amazing deal on my trade-in as well. The Odyssey I bought was delivered to my front door. It was in great condition. The tires were all brand new. If your looking for a company that truly believes in Customer Service than you need to come here. I even had a chance to talk to the Service Manager about the vehicle. He was someone who was fair and honest about describing the condition of the vehicle. You can tell this place has great leaders such as Chris the General Manager. Don’t hesitate about going here. They truly understand how to treat there customers.

Visited the service center here on Tuesday 8/18/2020. I arrived at 6:40am with no one else in line. Face coverings are required. Handicap parking and accessibility available. Everything is clean and organized. Snacks and beverages are available for purchase by the bathrooms downstairs. There is also free water by the seating area. Not very busy, maybe 5 people at a time max waiting for their vehicles. Everyone that I came in contact with was friendly and had good customer service. Comfortable seating or stool high chairs around a table for waiting options. No shuttle was offered.Had a loud rattle going on in idle. Steve (good customer service) checked me in and answered all my questions. I had thought it might be the serpentine belt bolts ($129.00 diagnostic test).My A.C. had also been broken since fathers day weekend 2020. It is a $329.00 diagnostic test just to see what is wrong with the A.C. I opted out of this option and went with the serpentine diagnostic. Turns out it was the A. C. Compressor bearing (a $952.00 fix for a 2007 Honda CR-V with after market parts, I went with this option as the dealership parts were a couple hundred dollars more expensive.).I also got an oil change, they use 85% synthetic oil. The price ($39.95) is comparable if not less than an oil change at jiffy lube. With the hopes that since it is a dealership you are getting a more high quality service.The estimate was within $10.00 of the actual cost.They also finished an hour earlier than the estimated time to fix my vehicle (half a day was the estimate).Labor cost was over $500.00 (they checked me in at 7am and didnt take in the my car until around 8:30am. They finished my vehicle at 12:30pm).Parts were a little over $400.00 (after market parts not located at the dealership).I gave 4 stars because the price was pretty hefty, but that is expected when having a vehicle serviced at a dealership.

The staff was very professional, friendly and informative. They performed the maintenance on time. It was a really good first experience and Ill be going back to them again.

John was a great sales person. Upfront and honest. Financing was pretty smooth too. Would definitely recommend this dealership.

Very reasonable and willing to work with my budget. I was very satisfied and appreciate all of them.

I rarely write reviews, but when a company does a job as good as these guys, it needs to be recognized. Excellent communication, kept me informed throughout the entire process, and did exactly as they said they would. Worked with Jamie (I know what you are thinking and no Jamie didn’t write this).Perhaps the best auto repair experience I’ve ever had. (And I’m as old as Keith Richard’s pubescent dreams).

We bought a new Honda pilot and these guys were able to install a roof rack before the paperwork was even done, very impressive.

I had very good service. I have had no problem with the service department. They explained everything that was done and what all they checked.

Dustin was great! Professional, pleasant, spot on helpful.

Exceptional service.. my honda had some issue with emission light and just slightly past the warranty period.. Graham took initiative to contact honda directly and get this fixed with just a deductible... just exceptional!!!

Great service

Everyone was welcoming and willing to listen to a litany of questions.

I went in for an oil change and trans service a lot of garages would have done it without question but Tonkin told me it wasnt needed only the LOF, I appreciate the integrity and honesty, one of the reasons why I have all my auto work done there.

Got new brake, it took 3 hr. More expensive than other places. Thats the last straw. I would never be back again.

Bad service

They always get my 2017 accord taken care of!

I have always received 5 level service from the associates here except the last time when I felt a bit awkward/not valued. This is only one associate.

Fast and friendly dealership service.

Very professional and courteous.

Fast service !

I trust the care of my vehicles to them.

Excellent service