Very upset with the customer service today. 😢 I was going to buy a item that didnt work correctly. So I asked if they could give me a discount. So the cashier called back and ask the girl manager. She told her no. We dont give out discount. Both manager girl and the cashier were rude. I feel like the girl manager didnt want to deal with me. So she said we dont give discount. I bought the item anyways. But I feel like they could have a least gave me a couple dollars off the Halloween item. Oh yeah I also went to the gresham Walgreens talk to the shift lead. She said she was sorry for my experience at the Troutdale store. Yes the do give discount off the that are damaged if the customer wants them. So I was lied to by the cashier and girl manager in the back. 😥😡Walgreens - Store #5910

Friendly, helpful staff. Dependable. Always has what I want, when I want it. Open until 9:00 PM

Ma y items unavailable.

I normally get my prescription filled at a pharmacy directly across the street from my Drs office for convenience. My Dr moved to a new location so I had my prescription transfered to the Walgreens directly across the street from where I live. Recieved a message from Walgreens saying my prescription was ready for pickup. I walked in and noticed a line of about 8 people at the Pharmacy but the Pharmacy was closed! This is at 1:30 p.m. Nobody new what was happening so I walked to the front and asked. I was told oh they went to lunch from 1:00 until 2:00 - 2:15ish. What?! The entire pharmacy ( 4 people ) take lunch at the same time?!?!? Ok whatever, I decided ll wait 30-45 minutes until they return. After waiting 40 minutes they finally showed up at 2:10. I then waited in line behind now 11 people for another 20 minutes and walked up and gave them my name and birthday. She grabs my prescription and looks at it and informs me oh we dont take your insurance, so its going to be $386!!! Normally this medication is free for me. Now I understand not everywhere takes my insurance, however I was told prior to transferring my medication that they did accept my insurance. Why on earth would you fill it, or send me a message stating its ready knowing you dont take my insurance? She didnt scan anything or have a computer beep and tell her, she knew as soon as she picked up the bag. Who has EVER said well next door its free but Im already here, so Ill just pay $400? Im willing to bet NO ONE has ever done that. So apparently this is the place to work. You get an hour and 15 minute lunch, you earn your hourly wage by filling prescriptions you know will not be purchased and then get to restock it. Walgreens is paying for a lot of double work to be done. Its upsetting knowing they took the time to fill, contact me, have me wait over an hour, and then deny my insurance. All of this could have been prevented by letting me know it was not covered. They had the time to contact me and tell me its ready for pickup though. Not very professional by any means, not rude but not very customer friendly either. She also wore her mask as a chin diaper instead of a mask. This will definitely end my relationship with Walgreens, I am a 2 time Cancer survivor and my medication is a NECESSITY, I cant go more than 24 hours without it. Now thanks to the wonderful pharmacy staff I will miss my first dose in 5 years. Thanks guys!!

I am from out of town... and everytime Ive gone in the location, friendly and knowledgeable staff. Could have a larger selection. Over all, great store

Such great staff! Very helpful. The woman at the counter offered me a great Idea to lower my prices, Coupons! She stood there with me for a good 5mins ( no one else in the store) searching through their coupons, giving me one to use for my items and ones to use later! Always have had great experience here for years!

It’s 9:33 am and the pharmacy is not yet open. No notice, nothing. Hours state the pharmacy (not the store) opens at 9 am. It’s not a holiday.

My experience at this location has been positive, especially in the pharmacy department. They are friendly and the store overall is clean and organized.

Most of the staff is very friendly at this location. But the lady who wears a unicorn over her name tag is a real negative jerk who needs a serious lesson in manners. I waited patiently for her to finish counting 5 dimes, and instead of asking me to use a different register, she just rudely pointed to the other cashier. WOW. I am a cashier too, and never been that rude to a customer, not even when they deserved it.

Kinda weird that they have not once but twice( at least for me) been closed, on a weekend, for “power outages” with employees inside and the lights on. Making this convenient store, not convenient at all.

Ive never had a bad experience here. Its wonderful having Walgreens close by when needed!

Pharmacy staff is always friendly and engaging. Excellent service from all the employees at the store; clean, organized.

Staff was friendly and helpful. They helped me find a sale product that I thought was sold out.

Absolutely the worst customer service experience today at the pharmacy. I had a prescription called in on Saturday for my child, a whopping 2 pills. Stopped by Tuesday morning at 10:00am to pick it up for his dr appt at 2:00 that same day. I was told the computers had been down since Saturday and they didnt have the prescription. The lady assisting us recommended having the dr office call in the same prescription to guarantee getting it before his appt. I did that, and stopped by again at 11:00, the same lady confirmed they talked to the drs office and had the prescription. She told me it would be ready in an hour. My husband went back and was told not only was it not ready but because the computers went down again he would have to go to the location on Burnside. So my husband drove over there to be told it would take an HOUR AGAIN to fill a TWO pill prescription. By this time we didnt have another hour to wait so we are going without. Very disappointing they couldnt figure out how to fill a 2 pill prescription to make sure we could get what we needed prior to the appt. Especially since they technically had the prescription for 3 days prior to us trying to pick it up. Perhaps they should invest a little more in an better IT department, or maybe even notify the local doctors that they are down for days! What a joke, awful awful awful customer service. Not one person in either location tried to find a solution, just said its going to be an hour, nothing we can do. Ridiculous.

Employees didnt know coupon policy and werent helpful. Manager was RUDE. There are so many other good Walgreens in the area - try a different one.

Its ok, its walgreens man

Not so nice with the bus stop garbage all over outside but the employees are friendly and inside is clean.

Always an issue when I have to pick up my prescriptions.

Convenient