So I discovered I broke my blade holders on my skates 30 min before game time. The guys at b&r saved the day big time- they drilled out and installed new holders and blades, sharpened them and had me on the ice before the end of the first period! Major kudos! Thanks for the great service!
Bad customer service. I called several times and they asked me to send an email instead. I sent 2 emails asking for a refund or a replacement, but they never responded. I will never go back.Edit: In response to the reply from owner.I picked up the shirts from B&R sports regardless if it was a hockey shop or not. I ordered two shirts with the exact same size using the size charts which are perfectly clear. One shirt fits my son the other is at least 2 sizes smaller! If this is not an error from B&R, whos mistake is it then? I do not want a refund of $10 anymore, but I do not like being sold something I will never use because of a mistake not caused by myself. Apparently, you finally read my emails after posting a bad review, but you still are insisting that this is not a defect!
Smaller place compared to the big franchises, but this is what is good about it. They hand pick their employees and they are trained. They know what they are talking about. Not saying a mistake cant be made but go down the street to the big franchises and its high school kids that dont give a care and will push on you whatever gets you out the door the quickest. There is an honest effort to get you the right equipment and size here.
Very helpful and knowledgeable in fitting my grandson for new skates and shin pads, they made sure everything fit and was comfortable.
They always do a nice job sharpen my skates. The cut off for skate sharpening is 15 minutes before they close.
This is inside of Troy Sports Arena. Nice and helpful staff, and quick sharpenings.
Came in right as they were closing and they were still kind enough to sharpen my kids skates.
Yelled at a 12 year old for touching a stick