So the beginning was good. Staff was on the ball to sell a house. Now comes the next part. I signed on house May 2021, was told by the end of June it should be in and ready to live in. It is now the begging October 2021 and all that has been done is demo of old trailer. I don’t know who dropped the ball, Clayton or the construction company they used but this experience has been horrible. I have been out of my old house for a month now and have only seen 2 days of work. I have made multiple calls to both companies and seem to be given the run around. I am in construction and the amount of BS that have been told is unacceptable. I have been patient with this new build but losing all faith. Good luck if you purchase a home, hope you have a better experience.

Kyle was awesome! Loved being able to look around and not be followed. We ended up spending 2 hours there just looking and applied before leaving! Great experience so far! While we were filling out our application, multiple employees stopped by the room to check on us and ask if we wanted water or had any questions. Great that they all work together. Very pleasant experience!!

Cindy is very knowledgeable. She is very helpful and accommodating. We appreciated her help in discussing our options.

Beautiful homes, with an upbeat knowledgeable staff.

Will work with you to find what you are looking for or can afford

You cannot get thrpugh to them on the phone.

They explained everything to where it is understandable

Words can’t describe how thankful I am to have purchased a home with Clayton Homes of Troy. A huge shout out to Adam, Kim and the rest of the staff .They made it a smooth, stress -free experience .We ordered the home at the beginning of July 2019, and was built and move-in ready by mid August 2019 ! The quality of the home is incredible . Over a half a year later, ZERO issues . Kim’s response time is at the speed of light . If you’re having a tough time making decision, I highly recommend them ! So happy !!

Worst company Ive ever dealt with. Corporate is great at listening to your complaints but do absolutely nothing about them. Beware of this company...

Nicely laid out homes, most with running a/c. Price information posted inside each unit. Our advisor, Adam, is very knowledgeable and helped answer the million questions we had. When you factor in the service and extras that Clayton Homes includes in their price against the so called budget and discount dealers, you will find you will actually SAVE money by going with Clayton Homes! They not only offer better value, they will help walk you through land purchase, site prep, delivery and set-up, and utility hook-ups. Clayton Homes and Adam will have my business for the long term!

Very nice employees. The guy was very upfront about everything. He didnt try to oversell the mobile homes. Told us everything that we needed to hear before giving us the keys to go look inside the homes by ourselves which I think is an awesome thing. Not having a sales person with u every step of the way is awesome.

Great customer service

Have lived in a clayton home going on 7 years. Buying this was the biggest mistake. Horrible craftmanship on almost everything. Cabinets are junk and fall apart, roof has leaked since we got it and nothing is square. Pull off any piece of trim in the house and you will see what Im talking about . If you are looking to buy one, save yourself the trouble and heartache.

Very honest in your thinking about what your looking for and if they dont have it in there show room that give you a web to go too see floor plans

Having trouble affording todays real estate market? How about $50 a square foot? If youre in a rural area and own your own land giveem a call. Youll be surprised what your money can do! They also finance.. 😁

Friendly, nice and well informed information we received from the sales manager. The homes were very nice and impressive! We look forward to ordering our new home through them.

Beware of promises to repair items under warranty. It took 9 months to fix my door after numerous calls to local offices and corporate headquarters. Many promised dates and times for repair or replacement went by the wayside. They will promise you the world to calm you down, then let you down AGAIN by never showing up again as promised. Seems as though they will say anything to get you to buy their homes but you have to light a fire under their butt to get them to follow through with any warranty work. All I can say is NEVER again!

I have been in my home for 7 months i still need things done to my home thw home i looked at was very nice but the one i got is a lemon i now have aplug that i used today for first time and it doea not work right staff is nice it just taking a little longer than expected to get things done

Excellent customer service. Nice clean display homes. Would highly recommend!

Worst experience of my life! Avoid Clayton Homes at all costs! It took them 63 days after the house was delivered to hook the home up so that I could take a shower or cook. Tim Donaldson, the manager kept telling me its top priority, the top of the list. Ill get someone out there right away to hook everything up. It took them 87 days to give me a refrigerator that worked! I dont know what I would have done if I had, had children here in the house.Sub floor improperly installed and coming up through the vinyl flooring, paint splattered on walls, ceiling fixtures. They laid the vinyl flooring over loose nails and screws. My aunt had to clean construction debris--sawdust, wood chips, glue, etc... for 4 days before I arrived and could move in. They charged me for things that I never got, and then refused to refund the money---handicap doors, stairs to the front door.They advertise their homes as energy efficient, but I discovered that they do not insulate around any of the doors or windows. Literally, the only thing keeping out cold winter air is a 1/16 thin X 1 wide strip of cardboard/fake wood trim. Remove it, and you can look right outside!They had a too small diameter water line installed, so now there is just a trickle of water out of the shower head and sinks and they refuse to take responsibility.The windows they installed are worthless and poorly designed. If you have a nice day and want to open the windows, they allow mosquitoes and flies free access into the home. They then blamed me stating that if I had put this home somewhere else, that I wouldnt have the problem! Really? You mean there are areas that dont have flies or mosquitoes? Where?The AC/Furnace is placed in the wrong location---at one end of the home, so the Master bedroom and bath get almost no air at all. My razor froze to the shower shelf. You freeze in the winter and roast all summer. The furnace/AC is cheap, made in Mexico and requires a filter that CAN NOT be bought anywhere in the world! You have to buy two standard filters and then tear them apart and modify them to make it fit.When I went in to order my home and choose the cabinets, flooring etc....they handed me a bunch of samples to choose from, then 7 days after I picked everything out and put down a deposit, Adam Blanchard emailed to tell me that nothing I picked out was available and that they didnt have any samples, but I could look at a couple of tiny photos that looked like they had been scanned multiple times, and for the flooring I would just have to trust them.They tell you if you have any questions, please feel free to contact us at any time. What a joke! You can email and call and it will take literally months before they respond to only 1 part of your question. Once the check was paid I never heard or saw Adam Blanchard again, despite his promises of showing up when you arrive, walking through the unit with you, calling to check and make sure things are correct. The manager Tim Donaldson is just as bad. We actually had to threaten legal action when he started calling my aunt and then hanging up, as well as leaving 4.5 minute weird music on the voice mail--(we saved the caller ID and voice mail as proof).Go to their Facebook page and look over the reviews---All of the positive 5 star reviews are from their employees or their spouses!! The entire business is a scam! They will smile at your face, promise you the world and then screw you over without even blinking! Worst mistake of my life!

Always very nice

My wife and I bought our first home from Clayton Homes and from the very beginning they were professional and friendly throughout the whole process, we would recommend them to anyone!

Im not going to say my full experience but it was bad

Clayton Homes its like I said about Clayton Homes good place to buy a cheap

Friendly sales reps, well organized and helpful information

Good selection an very nice staff.

No one named Clayton actually works there

Made an appointment and drove almost a hundred miles and there was no one in the office or on the property. Ridiculous and unprofessional.

Love the Staff!

Good service.

I bought my home from them and it was falling apart from day oneReply to GM MESSAGE screw youll I came in countless times and even had the Attorney General on my sideLook harder in you records before justifying I had a different last name and I tell everyone to stay away from you guys along with flipping the bird when driving by

Not impressed on what they had on the lot.

Great staff

Not