I took my glk 350 here for a oil change and a estimate for service, I told them I had already paid over $300 for a diagnostic from the dealership and only wanted a estimate for the cost of their services.He explained the $110.00 minimum and I was ok with that. But when I picked my car up they had charged me AGAIN for everything I had already told them was wrong, I did not ask for a test on my transmission oil, I did not ask for them to run new diagnostics on my vehicle, I simply asked for an estimate for said services, for my oil change and a estimate they ended up charging me $306 dollars, they tacked on at least a $100 of bogus charges, and wanted $10,000 dollars for a transmission replacement and refuse to install a bought part.Do not go here unless you’re ok with spending 3x the cost of just getting back on the road, bought a 36k mile transmission for $2000 and found a place to install it for about $1500. These pictures are to show what these places do, Mercedes man, Mercedes dealerships, and most import repair centers. They wanted to charge me 842.60 to fix my door module, they refused to install my part I bought for $72.00, did some YouTube research and installed it my self in less than 20 minutes. I’m angry at every place that does business this way. THANK GOD I found a honest mechanic that can and will fix my transmission for a reasonable price, do your research before you take the word of all these places.

They are awesome. They found and fixed issues on my sprinter van in two days after another mechanic shop couldn’t figure it out in two weeks! Quick turn around and good communication.

We have been taking our cars to Larry for a couple years now. We are glad to have found him. He knows Mercedes inside and out. I’ve found him to be honest and he listens which is one of the most important parts of customer service. I’ve found his prices to be reasonable. I appreciate his straight forward explanations and advice on my cars, and that he makes sure I fully understand what we are doing so I can make an educated decision about services for my cars. I drive a Mercedes daily, and I also have a very expensive habit of buy my old favorite Mercedes to collect and play around with. Larry has always been good to work with me on a budget with these old cars, and also has been good at helping me locate parts for them, which Are getting harder and harder to find. He’s also been very supportive of the fact that I like to learn and tinker with my old cars as well. I’ve always found him and his staff to be very patient and kind, even when I want everything yesterday....lol especially when I first buy one.lol. I’d highly recommend Mercedes dr to anyone. There’s only one other mechanic who I truly trust and respect who also respects me, and sadly he’s all the way in Florida.lol.Jessie Odell

Doc provided me with Excellent professional service for a fraction of the price of Mercedes dealership...will definitely be coming back here for any future problems with my Mercedes

Very Great shop! They have been taking good care of my AMG S65 for almost 4 years.. Thanks for the hard Work & Professionalism!

If you have a Mercedes, this is were you should get your maintenance and repairs done. Larry and his staff are all top notch! I have used them for several years now.

They find the] problem very fast and they Fixed fast good job .

I have been going to the Mercedes Doctor for about 2 years. Before I bought my Mercedes I spoke with Larry and he was very honest with me about the car. I will only take my car to the Mercedes Doctor !! The have awesome customer service, never hesitate to answer my questions or advise me. I feel the mechanics service my car as if it were their own!! I highly recommend them to anyone who has a Mercedes!! Honest and trustworthy they are!! Kathy and Rachel give excellent customer service!!!!

I give this place my highest rating. They have the best Mercedes service I have ever experienced and Ive owned Mercedes cars for 25+ years. They called and went over every item before doing the work so I okayed it and knew how much it would cost. My 15 year old Mercedes is in great shape now. For all the work they did, the costs were really reasonable. I was very pleased, I highly recommend. They are also super nice and customer focused.

Excellent service. top quality repairs. Ive owned a Mercedes of one kind or another for over 20 years and The Mercedes Doctor is the only mechanic that I will let touch my ride. They work on vehicles other than Mercedes.

The Mercedes Doctor has taken care of my car for 3+ years, and took care of my Mother-in-Laws car for years past as well. They always take great care of us. I drive quite a good distance to bring my car to them over other businesses located more conveniently to my home. I cant imagine taking my much loved SL550 to any other service.

Use these guys for our work trucks. Only good things to say about them. Quick, responsive and reasonable

The Mercedes Doctor truly has a PhD in German engineering! The impressively fast and well-performed service is delivered by an excellent staff that makes sure to fix your mercedes is fixed right! Thank you very much!

Larry, Keith and Jimmy are all great and honest guys! Im not sure if they service vehicles other than Mercedes but, if you have a Benz, and are tired of paying massive dealer prices, these guys are wonderful! And, your Benz warranty is accepted!

If you have a problem with your Mercedes you truly need to give them a call. I had been to the dealership and it seemed I got taken advantage of each and every time I took it in. A friend recommended the Mercedes Doctor and I was glad I did. The mechanics are very knowledgeable and I would highly recommend.

Prompt, affordable, and courteous service.

I love the people at Mercedes Doctor!!! They have awesome customer service and the staff is so down-to-earth. Mr. Larry and The Mercedes Doctors staff have become a second family to me!!! I would recommend anyone to The Mercedes Doctor!!! If you desire quality service and on-time return of your car with a family atmosphere, I would highly recommend Mr. Larry and his staff at The Mercedes Doctor!!!

Every time I have had an issue with my Mercedes I have taken it to Mercedes Doctor and I am always a satisfied customer. The mechanics are very detailed and explain everything where I can understand it and the staff is courteous and friendly.

Mercedes of Tuscaloosa quoted me $1500 on the service of my Mercedes. The guys at Mercedes doctor fixed my car with Mercedes parts for $275 and even offered to meet me halfway between Trussville and Tuscaloosa. Great guys and great service.

I had my car towed to this repair shop to get a second opinion. The repair cost turned out to be almost as much as the car was worth. I called the shop and told the person on the phone I had decided that the repair was too expensive and I would rather sell the car to an individual interested in buying the car and repairing it, and that I would have it towed back to my house. I told the person on the phone I would come to the shop the next day and pay the bill for the diagnosis and could they please move the car somewhere that the tow truck driver would be able to get the car loaded onto the truck.When I got to the shop the next day, the person up front did not have an invoice or any paperwork ready, so I sat down in the waiting room. They said it would be just a few minutes to get the paperwork ready. A few minutes later, a mechanic came out from the back of the shop obviously in a bad mood and got right up in my face saying very loudly I dont know what Crown did and I dont care.... He was so angry and loud at first I didnt think he was speaking to me. He went on to say that part of my engine was taken apart and he was going to put the parts in a cardboard box and put them in the car. I did nothing to deserve being yelled at and at that point I just wanted to get out of there ASAP. I have never heard of a repair shop returning a customers vehicle (repaired or not) with the parts of the car tossed in a cardboard box. I got concerned about the engine being exposed to the elements so I went back in and asked to speak with someone again to find out exactly what wasnt put back together. The second mechanic assured me that it was basically just the plastic cover on top of the engine. I felt a little more re-assured at that point and since the tow truck driver had already arrived, I knew he would not be willing to wait for the plastic cover to be put back in place. I went home to meet the tow truck. When the tow driver reached my house, I was going to let my car roll down off the tow truck and park it. Then I find out the battery in the car is dead (I just bought that battery 6 months ago!). I cant get the car to shift out of park and the steering wheel was locked without battery, so I had to get a jump to power up the car to be able to get it out of park. There was a cardboard box in the floor that I expected to find the plastic cover for the engine and instead it had all the spark plugs and several large bolts. The plastic cover was already sitting on the engine. I specifically asked if the engine was open to the elements and was told it only needed the plastic cover put back on. I also cant find the cover that goes on the back bumper where the towing hook screws into the bumper.Whether I got the car fixed or not, I paid the mechanic what he requested and did not argue about the charges. Im amazed that this business would allow their mechanic to yell at a customer (apparently he was mad because nobody told him I was coming to get the car. Remember, I phoned ahead and notified the shop, does that make it MY FAULT?). I also felt like they childishly wanted to give me the ultimate F.U. by sending my vehicle back to me with a cardboard box full of engine parts. When dealing with this business over the phone they put on a very professional image, but my experience was anything but professional. I thought the dealership was sketchy, but this place was a nightmare. My vehicle was not returned in the condition that it arrived in and I got yelled at and sent home with a gift box full of parts of my car. Id love to know what I did to deserve being treated so disrespectfully when I did nothing to deserve it?

Great service at a fair price.

My mom loves this place for her service

Want it fix right see Larry the man

Reliable, fast turn around.

Absolutely Great

Larry and Kathy are great to deal with.

Larry knows his MB.

Great service