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AMS Vans
6275 Lawrenceville Hwy, Tucker, GA 30084, United States
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AMS Vans
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An
Review №1

This is the absolute best experience I have ever had buying a vehicle. The people are so nice and competent. They know what they are doing. They know how to get you what you need. They listen and are patient with all of your questions. Even though they are able bodied, they completely understand our needs and how to accommodate us. The customer service is literally second to none. If you need an accessible vehicle, talk to Brad. Hes the best. Wayne delivered my van and I hope when you buy from AMS, he is the one who brings you your new mobile freedom vehicle!

Na
Review №2

Excellent customer service. Brian S gave 110% to make our buying experience very comfortable - including picking us up and spending the day showing us their inventory and then driving us home. He even delivered our van to our door. His compassion and helpfulness during a really stressful time is so appreciated. Many thanks to AMS!

Gi
Review №3

I would like to thank Allen Siegel for his candor, patience, and making my experience in purchasing a new vehicle outstanding!!😊Also, the Service Department rocks too!! 👍They are on point explaining everything with the new technology about the vehicle. If you are searching for a vehicle no need to search any further AMS VANS is the place!✔✔

Ka
Review №4

After an accident, my husband needed a wheelchair van. I had a wonderful experience with Rob Currey at AMS Vans in TN. He helped me through the purchase process and we ended up with a great van. Rob went out of his way to provide the van that would meet our needs. I would recommend Rob and AMS Vans to anyone.

Ro
Review №5

We had a great experience at AMS Allen was a big help all the waythrough the whole process and we did buy a Van.

Ty
Review №6

I was at AMS with my client last week, and she had the best experience from the two techs (Oscar & Red) that serviced her van. She really loved their kindness & compassion with helping her physically and professionally with getting her van fixed.

Ru
Review №7

I have worked with Ginger at AMS Vans over the past couple of months trying to find the right vehicle and financing for a van for my son. We did a lot of fundraising to get a sizable down payment that we were able to place throughout our experience to hold the van we wanted! They held it for us for quite some time and when we were ready they expedited a very speedy delivery to our home! She was always very professional, encouraging, and friendly! We love our van! It is everything we had hoped for! Thank you!

Mi
Review №8

Our family sold our van back to AMS. They gave us a fair price and handled the transaction seamlessly. They were great!

Ka
Review №9

Mary Aguilar was excellent in helping me look into the different vans offered.

C
Review №10

I stumbled upon this little gem about 2 months ago. After passing by this dealership, going and coming, for years, I realized they not only sell ♿ accessible vans, but they also rent them! This business has been a game changer for my family. We now have an easier, more economical way to transport our mom to her appointments. They are always very friendly and super easy to work with. We absolutely love having this service available to us.

Br
Review №11

Brian is a superstar. If youre looking for someone who will listen to you and actually care. He is your person. I cant say enough about how well he treated us. Made us feel like family. I would highly recommend Brian staehling to anyone. Thank you again Brian!!

Ch
Review №12

Knowledgeable staff. Very responsive. Excellent communication. They genuinely understand the needs of mobility challenged people.

tr
Review №13

Payton was wonderful while helping us pick a van perfect for our family!!! Everything went smoothly and we got our van delivered super fast. The delivery driver was just as awesome. He explained everything and was super nice. Thank you guys so much!

An
Review №14

Alan was the absolute BEST! He kept me informed with every single step and where we were in the process! Conversion and delivery was spot in to time he anticipated, Alan asked what we were looking for...he found exactly that and made his magic happen!Kevin was super nice and knowledgeable upon delivery and last mi it’s installs and explaining how things worked.I would definitely recommend and use them again!

Lo
Review №15

My loving, late, beloved husband decided we needed a newer wheelchair conversion van for our travels. This was in 2011. I did not know he was looking but he surprised me when he purchased and AMS Chrysler Town and Country minivan outright. We were living in Arizona and AMS Vans delivered this like new with all the bells and whistles.My husband unexpectedly passed away and I had to move clear across the country to live with family in PA and then, after 3 years, I moved back to Arizona and this same Chrysler Town and Country minivan made it both ways and is still in great shape! It made it through all the rough roads in PA (cant get much worse potholes than PA) and much more.I HIGHLY recommend AMS Vans because of what I just described as well as being sold reasonably priced and with wonderful service!!!! Attached are some of the photos AMS Vans sent to my husband via e-mail before the purchase & some a few years later after the purchase. He picked out a fabulous color since, with different lighting outside, it can sometimes look Gold in color and sometimes another color. Looks richer in color in person. It also has rich wood paneling on the inside. I could never drive so we had to remove the passenger seat. It also came with a key fob to operate the ramp remotely and to start the vehicle and air-conditioning remotely.~Lori M.

ra
Review №16

Wa are a family from Puerto Rico that God put on the way to this wonderful, patient, understandable, attentive and puerto rican person named Sandra Benítez. What is the person that motivated us to buy the van. Buying a van from a distance without seeing it physically it is not easy but she made the transaction flow well, she helped us at all time hand in hand for the orientation, information, purchase, sale and shipping of the van to Puerto Rico for our son. Sandra answered each of our questions and concerns until the van arrived at the marquee of our house. Eternally grateful to Sandra and the work team that helped us in this long process. We recommed it 100%. Thanks for everything. Sandra eres parte de nuestra familia.

Ca
Review №17

We bought our wheelchair accessible van from AMS Vans, and from inquiry to delivery it was fantastic. Our salesman, Alan Siegel, even called us after the delivery to make sure everything was ok. Let me tell you, I have been buying vehicles for forty years and usually after the sale you never hear from them again. This was not the case with AMS Vans. Everyone was friendly, your van goes through an 134 point inspection, they delivered and explained all the features of the conversion package, and even our used van was given white glove service. It arrived looking like it just came off the showroom floor! We were so impressed with this company, if we could give them 6 stars, we would. Buying a vehicle out of state, sight unseen is a scary experience, but rest assured AMS Vans goes above and beyond to make your buying experience a good oneNo wonder they have an A+ rating with the Better Business Bureau! Fantastic people, & good quality vehicles make for happy customers. We love our van, and would recommend AMS Vans to anyone in need of an wheelchair accessible van. 😊

Sh
Review №18

I recently sold back the van I purchased from AMS a few years ago. I dealt with Suzanne and she was extremely friendly and professional.

Ju
Review №19

We were needing an accessible van very quickly and heard about AMS Vans and checked it out. Ginger Taylor turned out to be exactly who we needed. She was incredibly professional and showed me many options. She listened to our needs and was able to match us with a van that day. We were in immediate need of a way to help our family and Ginger took excellent care of us. It is rare to find customer service so dedicated to listening and accommodating. It is apparent that Ginger has a heart for what she does and we were blessed by her. Way to go AMS Vans! Thank you, Ginger.

Ja
Review №20

Top notch service while being sensitive to personal situations of their customers. This is the second van that was purchased for my parents from AMS vans. The service from Brad S. was top notch. His quick response and understanding of the personal situation allowed my parents to receive their van within 5 days from start to finish. Brad personally made sure the van was perfect before being shipped 800 miles away and set up for someone to meet with my father to make sure that he fully understood and could operate the van. Thank you and all of your team to include Wayne C. for coordinating the delivery. When your family is going through such a stressful time, it is nice to see an organization such as AMS Vans that truly care about their customers, while making sure that they meet all their needs and desires.Thank you for all that you have done.James Myers

Br
Review №21

AMS Vans gets high marks for their courtesy, professionalism and timeliness. Conducting transaction online can be quite daunting and scary consider purchasing a conversion van is not cheap.Allen answered my questions, there were no pressure to purchase tactics and he was very personable.Eric delivered the van, took time to demonstrate the parts/pieces of the functionality and safe measures in operating the van.Thank you AMS. I would highly recommend AMS to anyone in need of a conversion van. It is priceless to anyone confined to a wheelchair.

La
Review №22

Always a pleasure visiting.

Cl
Review №23

Working with Allen, of AMS Vans, felt like working with family. He was very engaged and took care of us from start to finish. His customer service was amazing. Brian in finance also walked us through the entire process and followed up immediately for final details. Upon receipt of our Van, we were surprised at the detail and personal touch in delivery by Aaron. The customer service was truly the seller fir AMS and we love our new purchase. Thanks to the AMS team and we are happy to be a part of the AMS family.

Wi
Review №24

Purchased a mobility van from Ginger Taylor at AMS, she was very professional, helpful, answered all my questions.it was a very positive experience.Will recommend AMS to my friends that might be in the market for a mobility van.Bill Head

Se
Review №25

Told them what kind of van i wanted, they made it happen and delivered it all at my convenience are for a great price. Very easy to work with, timely and kind. Everything you want out of your van buying experience. And they continue to work with me to make custom changes to make sure everything goes as planned. thank you AMS Vans.

Ca
Review №26

Second time buying from AMS Vans. Payton, our sales person, really tried to get us a van for our needs and in our price range. Delivered by Eric who patiently showed me how to use all the bells and whistles. Great company to deal with.

Le
Review №27

Kevin was great. We love the van and great customer service!

Mo
Review №28

I worked with Gary to buy a handicap van. He was polite and very helpful.He showed any car we wanted to look at and he had some suggestions too. He bent over back words trying to help us find financing and we closed the deal in a timely manner. I would recommend Gary to anyone looking for this kind of van.

He
Review №29

Brad, Dan and Melissa and the rest of the AMS family are awesome. Melissa needs a raise for her professionalism. She was there to help me from beginning to end. Thank you guys for always looking out for me .

Pa
Review №30

Purchased a new Chrysler Pacifica and took it to AMS for conversion. Rented a van from them while the conversion was being done. This is our third accessible van in the last 18 years. The folks at AMS are wonderful to work with. Straight forward sales approach and excellent service after the sale. Couldn’t be happier with the process. Ask for Ginger.

an
Review №31

I have been very fortunate to have found this company back on 2012.I have bought 2 vans there and the customer service has been extraordinary. They return my calls in short time after leaving a message. The service employees especially are very kind, honest, helpful, efficient and they do a very detail and extraordinary work.I wish they can share the secret to other companies around Atlanta to have such as great customer service .This company earned my respect and I would not hesitate to recommend AMS without any doubt.They deserve to be in business even in these difficult times because they work hard for it !!

Sc
Review №32

They’re just wonderful! Payton, who sold me the van, was friendly and patient. He helped me with everything and got me a great price. The man who delivered the van (I’m sorry, his name escapes me!) was also so friendly and helpful. He taught me and my parents so much about the van, including how to use the tie downs and the mechanics of the car. This was such an amazing experience and I HIGHLY recommend them!

na
Review №33

Great quality great service very helpfulThank you Allen Siegel to make that sell happenedMy mom lot the vanVery high recommend A+++

Me
Review №34

We recently received our latest addition to our fleet and we could not be more happy. AMS offer excellent options in conversions, prices, and customer service. We will definitely go back to AMS for our next vehicle.

Pa
Review №35

AMS employee Michelle went above and beyond the call of duty! She followed me home and delivered my repaired van to my home. I then drove her back to AMS. She would not accept a gratuity. Thank you Michelle for your exceptional customer service!

Da
Review №36

I started looking for a wheelchair accessible van in early November of 2017. I compared the different companies prices and was pleased to find that AMS Vans had the lowest prices. I searched their web site and chose a 2016 Town and Country side entry Conversion. After researching the cost of the van before the conversion I found similar vans at a lower price than what AMS had the van listed before conversion. I was pleased that David reduced their cost to match the ones I had found without any hassle or discussion. The experience including the financing approval with AMS was the best I have had when purchasing a vehicle. I would highly recommend AMS to anyone needing a conversion van. The Van was delivered to my house and was immaculate. David has always been available to talk to me and answer questions that I have had since receipt of the van.

li
Review №37

I would highly recommend AMS to everyone! They have gone above and beyond with helping us. They go out of their way to make sure your vehicle is perfect in every way.Norm is wonderful!! He bent over backwards to make sure we had everything we needed.If you are in the market make sure to go see Norm!

Ge
Review №38

Tried to work with a local competitor in the area on the purchase of a commercial rear entry wheelchair van that had zero to minimal interest in my needs or concerns. Chance would have it that I came across a link to AMS’s website and could not have been any happier that I did!!!From the beginning to the very end, sale rep. Allen S. has been nothing but the BEST!!!Easy to talk to, knowledgeable and committed to providing honest and exact customer service. Allen made the whole process pretty seamless and addressed any issues that arose quickly and efficiently when it did.Nervous to purchase a vehicle several states away without physically seeing it, prior to finale sale; I was more than satisfied with the vehicle I received.That being said I will definitely do business in the future with AMS Vans.

Lu
Review №39

Excellent service and very professional in the whole process during the purchase of the car ... very happy for the result and I would do business with you again ..The seller did an exceptional job all the time...thanks a lot Jared ..Happy Happy

Al
Review №40

Product delivered wellEmployees very helpful

Ca
Review №41

My Experience with the AMS Van Service Department if I could give 5 extra stars🌟🌟🌟🌟🌟 I would the Professionalism and Compassionate Technician was Donovan he was so helpful regardless of my Van having serious Mechanical problems with Sliding Door i was inable to open to come out in my wheelchair he fixed which im Grateful it took extra time to fix my ramp it was really noisy now Thanks to Donovan he took the time to fix so now its quits. Hes Dedicated and Very Compassionate to me as a person with a disability that drives a AMS older model Van but if i could afford to purchase another Van AMS would be the only Dealership I would go. Thanks,Again AMS Staff Especially Donovan just being concerned and makes it accessible to someone with a Disability in a Wheelchair ♿

Ma
Review №42

Very clean and nice Wheelchair vans we buy for our business

Da
Review №43

Great service and wonderful caring folks that helped us get exactly what we needed for our Organization. Allen was super attentive, down to earth, friendly and worked with me for over two months on our purchase. If you are in the market for a van, thinking about it, need advice, or have questions about what you think you may need or want, call Allen Siegel at AMS. Hes a wonderful and caring salesman with experience and will take care of helping you or steering you in the right direction.

Na
Review №44

The process was extremely easy. Payton Hamby answered all of my questions promptly. Delivery was smooth and everything was gone over in detail. Very highly recommended!

Ma
Review №45

AMS vans is a great company,I highly recommend them too anyone that are shoppingfor a special Van.My sales person, Mr. Allen Seigal, went all out, to be sure that this was a rewarding Experience. I did compare prices with other special vancompanies and found that AMS VANS, Pricing are fair and competitive..I would go back to them again & again.Mary Ellen Lake .

Si
Review №46

Working with Allen was effortless and easy. We were very pleased with using his service. He was accommodating, kind and handled everything professionally. I would absolutely recommend this company to anyone.

Sh
Review №47

If you have any questions about buying a handicapped van. These are the people to deal with they are great to deal with. My sales person Ginger addressed all my questions. These people are great.

Jo
Review №48

Excellent purchasing experience. Brad was awesome to work with. This is our second AMS van.

Ro
Review №49

Anyone who has ever looked for a handicap vehicle knows the aggravation and headaches of doing so. Its not as simple as going to your local car lot and picking something out. We had our former van for 14 years. It was a good one but we needed a new one desperately. I called the dealership where we purchased the last one. The quote that was given to me was WAY out of our budget. So I hopped on the web and saw AMS vans. I called and spoke to Ginger. She was very professional and answered my questions honestly. She went over some prices with me and I was blown away how much cheaper they were. I told Ginger I needed to let the family view the vans and would get back with her. After a couple of days I called her back and unfortunately the van we wanted was just sold the previous day but Ginger found a van just like it (less miles!). We filled out the financing paperwork and was approved. We then drove to Tucker GA ( you all need one of these in Valdosta GA!) To pick up the van. The whole process was awesome. We couldnt be happier. Thank you Ginger and the entire staff of AMS Vans!

42
Review №50

Outstanding experience! Outstanding customer service! Special thanks to Peyton Hamby for walking us through the process from A to Z. He earned himself and his company 5 Stars. Our 2018 Dodge Grand Caravan GT was delivered within a matter of days of making contact with Peyton. The vehicle was clean and the rear-entry ramp is extremely user friendly and easy to operate. AMS Vans LLC made a big difference in my mobility and in my quality of life. I would highly recommend AMS Vans if you are in the market for a quality conversion van and caring customer service.Kevin D.Stafford, Virginia

Da
Review №51

I would like to thank Oscar and the other gentlemen for excellent help and service in regards to adding tie down straps, a lap belt, fixing some parts of my lift generously without me having to ask, and for their hospitality while my mom and I waited for our van to be secured. Good reasonable wait times if I do say so myself. Thank you and may God bless you all for your help and service!

Je
Review №52

I recently purchased my handicap accessible van from AMS Vans in Tucker, Georgia and dealt with sales rep Payton Hamby. This was a big purchase for me to make and I wanted to make sure that I did it right. I had carefully did all my research for several years on the type of handicap accessible van that I was looking for, along with researching for a reputable and reliable dealership. This lengthy research process that I started also gave me a chance to save more for when it came time to purchase. My research led me to the right company and it was AMS Vans. They listened and understood my needs as I explained everything in detail of what I was looking for. They met my needs with outstanding customer service and were far above anything that I was expecting from vehicle dealerships (I had not purchased a vehicle from a dealership in over 12 years and was actually not looking forward to doing it again because of past negative experiences that I had with other dealerships). When you get great service and a vehicle that is REASONABLY priced, I felt that I had to write a review and let others who are in the same boat to know of my experience. You SHOULD do your research thoroughly when making a purchase like this. I am not getting paid to write this review or was I asked; I just wanted to help others who are physically disabled (such as I am, I cannot walk) and suggest in checking out AMS Vans. I wish you the best and please do your research when making a purchase like this!

Ch
Review №53

I would like to Thank Allen Siegal for his wonderful work on us getting a van for our son.He did not push us in any way and VERY helpful in the many questions we had. We now have a new van for our son thanks to Allen. I hope his bosses know they have a Wonderful Sales Person on their staff. Thanks Allen for Everything.Bill & Chris S.

Ka
Review №54

Zero Breeze instalation for trucks

De
Review №55

The experience our family has with AMS Vans has been phenomenal and I cant be more pleased to have done business with them. Extremely supportive and knowledgeable from the entire staff of AMS Vans throughout the entire process. They treated us like family and this was the most exceptional part about this wonderful company.

Ja
Review №56

First I would like to thank everybody that had part in my clients purchase he had no hassle whatsoever with the company they were very professional and courteous with him on the phone he bought a Dodge Caravan with the Legend 2 package I am his designated caregiver and driver and would like to say the Divan runs perfectly and my client fits in it very nicely I want to take this time out to personally from myself to say thank you to Alan he was courteous very professional every time he needed to get a hold of my client he would call me we would work things out and overall if I could give more stars than what I could now I would I would recommend this company to anybody that I come in contact with that is looking for a van I currently have three other clients that are looking for transportation vehicles I could get them clients to come with the company at any time so I want to thank you guys for giving my client Monty Walker a great experience and a very well put together van it helped out tremendously during the holiday seasons getting to and from The Hectic shopping experience people when I say this I mean it this company is legit they do very good work and I am glad I did the research for my client to find this company I wouldnt have wanted to go with any other company van AMS Vans God bless thank you

ad
Review №57

I would like to thank Allen, at AMS Vans, for all of your assistance with the purchase of a wheelchair accessible van. It was truly a pleasure meeting you. 7 CTS Transportation was pleased about your extra extraordinaire customer service. You made the process of the purchase from beginning to end appear effortless preparing all paperwork online for us so we could close the deal. You had everything ready upon our arrival. Everything you stated you would provide during the process, you delivered! Again we thank you. With this being said, we are looking forward to our next purchase with you. Just know, we are extremely excited about our first purchase!Happy Thanksgiving to you and your family.Thank you7CTS TRANSPORTATION

An
Review №58

Excellent from start to finish on our wheelchair accessible van !WE are sooooooo thrilled !

an
Review №59

Allen Siegel was terrific, GREAT Low mileage Toyota Sienna, that looks brand new, super delivery process and very easy on me, as the Caregiver. I can manage my husband, all by myself. Life changer. Only issue was the title and the very rude individual that handles that portion of the business.Communication with him, could be better!

Sh
Review №60

I want to thank Brad Schrage for all that he has done for my husband and I in receiving our van that works amazing! It is beautiful, fits in every way and we love all the windows opening and the vehicle is beautiful. AMS Vans is a great business to work with.

An
Review №61

I was in search to lease a van for my business and spoke to Ginger on 7/15/20 and she told me that this company does not LEASE vans because its ILLEGAL to LEASE a van to a businesses. What !!!!!? I cant believe that was the respond I received. Misinforming information, and most definitely not the truth, and of course a loss of a potential customer.

Er
Review №62

My dad is suffering with ALS and we needed to purchase a handicap van. I want to say the experience that my father and me had with AMS Vans was one of the best experiences that we have ever had. Working with Ginger and Kevin made this a very smooth process. The advice and the deal Ginger worked out for us and the demo and van delivery that Kevin gave us was excellent. We are very pleased with what we purchased, and I would highly recommend any one to purchase a handicap van from them.

Le
Review №63

Great service

Co
Review №64

AMS Vans LLC provided me with a rental van. I dealt mainly with David Martinez. He was very professional and provided me with a great 2018 rental van. He informed me of an overview of all the procedures and when the van would be delivered and picked up. Delivery and pick up were on schedule. AMS Vans provided me with great service. Thanks to all that made this rental a pleasant process. Coy Adams

Os
Review №65

Great responsiveness and customer service that drives a very good customer experience. Van is solid, with a few, small issues that theyll take care of. Kayla Bartolucci is great in providing answers and in following up on any pending items.

Yo
Review №66

I want to give thanks to David who has helped me with the van rental for my mom for the last two years . He’s been very helpful with the process and I will recommend this place to everyone. David is very professional . I’m very happy with his service.

Fr
Review №67

I have to say it was a great experience from the beginning to the end. I would definitely Recommend Allen Siegel to any of my friends or customers. He was very polite and professional to deal with. Thank You Allen Siegel for your help. Its a beautiful van

Gr
Review №68

Thrilled for my first ever handicap accessible vehicle, ever step of the process 2as handled with trie professionalism and an questions were quickly and and I was so at ease as everything was handled via phone and internet.dont be worried you will feel as if you are the only customer 😉

Bl
Review №69

Alan the salesman at AMS, while purchasing a vehicle was very helpful, beyond friendly, and accommodating to our needs. Anyone looking for a converted van or one of their vehicles to be converted, I cant recommend AMS Vans and Alan enough!

Dt
Review №70

Payton was very helpful and friendly. He provided and did everything we asked for assuring that this was the van that would help with my husband who is in a wheelchair. He never tried haggling us through the whole process. He had us in and out in a timely manner (Less than a hour). The van works great for us, he has made life so much easier. In the beginning I was hesitant about purchasing a vehicle from out of state let alone online, but Payton was understanding and proved that AMS Vans is the place to get your wheelchair accessible vehicles. We highly recommend you to ask for Payton. Thank you Payton for all the help you did for us, you truly helped make our lives so much easier. God bless.The Walstons. March 2019NC

He
Review №71

I am a retired Quality Coordinator that dealt with quality issues and customer service and complaints for several years. I found AMS Vans to surpass all expectations I had as a customer! They delivered a quality product. The workmanship was exceptional and every detail was addressed. Details are very important to quality and the workmanship on the van I purchased was exceptional in every detail. The people are exceptional. When my sales person had to have a few days to manage family matters his backup was fully informed. I did not have to review details to carry on with the sale. Every department was well informed and knew exactly what was to happen. I was amazed with every aspect of this sale and delivery. The van was as advertised and more. I will not hesitate to recommend AMS Vans. Outstanding!

am
Review №72

Becareful!!!! We were lied too, We bought a van for use in NY and the sales person told us that they deal with ny sales all the time and it wouldn’t be a problem. Now we are Stuck with a van that DOT of NY will not PSA because of the way AMS Vans builds their vans pods for the wheelchairs. We have not been able to use this van since we bought it and now we are out a lot of money and they will not buy back from us.EDIT: They are working hard with another local company to get my van fixed. They have gone above and beyond for our small veteran owned business, they did not have to do that and we appreciate everything they have done so far.

Be
Review №73

AMS Vans provided me with an amazing buying experience. I purchased my van from AMS sight unseen. The van was amazing, clean with new tires. The van was a much better quality and price than any van I looked at in Colorado. All the employees were very helpful and truly cared that I was well taken care of.

Ja
Review №74

Thank you Josh and Katie and to your team, you guys are great and helpful. Even though my van was out of warranty you guys went the extra mile to help me get my van up and running again.To share my experience, I had problems with my van that didnt allow me to open and close the side door for the ramp the way it was intended.I went through so many channels with Chrysler until it dawned on me to call AMS, just a little slow thing I guess.I emailed Josh and explain what I was going through and all of the information on my van, he hooked me up with the channels in the service and parts department to get things right.After receiving the new part they shipped to me extremely quick without unreasonable shipping fees I was able to install the part myself mechanically but my knowledge wasnt there of the proper operations and tuning of the part.I called back their team and they did not hesitate to help me make final adjustments that I needed to make everything work properly. Now I have my transportation back without spending unrealistic costs on parts and service thanks to AMS team.Todays customer service has gone to the wayside and its all about money, I did not experience that with AMS, they truly took my concerns to heart and were truly interested in helping me as an individual get back up and running.With the proven customer service I was shown my next step is going to be buy the extended warranty they offer to go along with the lifetime warranty I bought on the van through Chrysler. I own the Chrysler warranty on my van but I received better customer service from AMS Vans and I dont even own the warranty from them yet.Thank you AMS.Sent from Jim M

Sh
Review №75

I absolutely adore the entire staff at AMS vans in Tucker. They are jewels to work with when it comes to whatever it is that my company needs. I personally want to recognize David Martinez in rentals. David is truly the meaning of what going above and beyond should look & be like. He is very passionate, determined and dedicated to maintaining a great rapport with this clients. I cant tell you how many times we were able to transport our patients to their appointments without David even at the last minute. He makes it happen every time and I thank him dearly for it. If you EVER need a reliable wheelchair van rental with ease, ask for David. Hes awesome and you wont regret it!!!! Thank you David & the team at AMS for your hand in making our business successful!!! ❤❤❤

Ma
Review №76

Great customer service! I told Allen what we wanted and he found it for us. Van was delivered and they picked up the trade. Very easy transaction!

An
Review №77

My salesperson Payton was extremely informative and knowledgeable about the product I was researching. When the van was delivered I was extremely pleased with the condition of the van and how well detailed and maintained it was. The person that did the delivery Barry was a lot of fun to deal with and knew exactly what I needed explained to me on how to operate all of the equipment. Because of weather conditions the van was delayed on the road for 3 days but Barry made sure to contact me each morning and give me a complete update as to where the van was and when we should receive it. After a long search I do not believe I could have gotten a better deal or vehicle from anyone else. AMS truly came through with their promises.

Sa
Review №78

When I started looking for a van for my daughter, I looked at several different places. AMS Vans wasnt the only place I looked. However, Payton was fantastic with answering my questions, helped me with choosing the right van and no pressure whatsoever. When the time came for the van to be delivered, it was just as promised. They delivered it on a car hauler, showed me where everything was and how it worked and let me test drive it, all with no obligation to buy. That being said, we love the van!!!! Payton and everyone at AMS Vans get a 5 star rating from us. Everything was just as promised!! They are a wonderful company to do business with and made it stress free!!! Thank you AMS Vans!

Do
Review №79

AMS purchased my van. Wayne pickup the van this morning. He was on time and very professional. AMS should be proud to have a employee like Wayne. Also, I would like to thank Jose for help on purchasing. My wife passed away last month and Jose made the purchase hassle free which I need at this time. Thanks AMS and their family for Great Service.

He
Review №80

Excellent, exceptional and personal service!! Our van was delivered 12/17/17 by Ralph ( extremely nice, polite and personable!) right to our driveway! Our 2004 Dodge Grand Caravan and is gorgeous! Mark Wood and Art Minton were amazing! Both were ALWAYS available to answer/explain in great detail the process of preparing the van and reassuring me that the van will be in excellent mechanical, etc. condition. Both of them were extremely helpful, kind, exceptionally personable and went above and beyond! My brother(who is scooter confined) and I are now able to jump in OUR van...and GO and AMS Vans made that possible for us! I just cannot say enough about our experience, from start to delivery! Top notch service all the way! They really deserve 100+ stars!! HIGHLY, HIGHLY, HIGHLY recommend them!

Sh
Review №81

We live in Loveland Colorado and bought this Van sign unseen. The sales rep Santosh Shankar was very friendly and helpful. He sent information and pictures about the van, talked to our bank to help with financing and arranged delivery of the Van. Everything went quickly and great. The delivery person went over the van and showed us how everything worked since we had never been around a wheelchair accessible van before. We highly recommend this dealership if you find yourself needing a wheelchair accessible van.

Pa
Review №82

We had a great experience with AMS! We were buying a wheelchair accessible van for the first time and I found AMS very helpful, informative and kind. (And the van has worked out great for us - only wish wed bought it a year or two sooner.)

Ma
Review №83

The people at AMS Vans are really great! Even though we bought a used van from an automobile dealer in Utah, the folks at AMS have time and again provided support for us, just as if we had purchased directly from them. When we have questions, we get prompt, accurate answers from helpful, courteous, knowledgeable people, sometimes even at night and on weekends. That AMS is a customer-oriented business is readily apparent. Customer satisfaction is obviously high on their priority list. I highly recommend this first-class company.

st
Review №84

I have purchased 2 vans from AMS and could not be more pleased! Allen Siegel and the staff go above and beyond to help make the purchase easy, stress free and rewarding. They are professionals who can help navigate the headaches of purchasing a vehicle. The vans have been top notch and the lifts have been trouble free. I cant say enough about this wonderful company! They are awesome!

Ru
Review №85

Easy to deal with. Very understanding of our needs and financial situation. Got the van we needed at a price we could afford.

Ja
Review №86

I had a technical issue with my ramp and they were able to troubleshoot it over the phone. It was fixed within minutes. Very polite and courteous. And I didnt even purchase my van from them. Definitely earned my business for future purchase

li
Review №87

After shopping around, we found their pricing,return policy, and a very personable, non pushy,Mark Wood, answered,any and all,of our questions to our satisfaction. Then we were very comfortable at making this purchase. And it was like Christmas when it arrived! And due to the craftsmanship and quality of the conversion, we were blown away. The driver went through and made sure we knew how everything worked.Buy with confidence.( so far )We’ve had a week. Stay tuned!

Ma
Review №88

Definitely an awesome experience with Dan and the crew at AMS Vans! They worked with my daughter’s CAP waiver program to get the van approved. We were able set a pick up date and get the EZ lock system installed in the van and the locking pin on the power wheelchair. A huge thanks to Dan Miears and everyone involved at AMS!

Co
Review №89

Allen and the whole team were awesome! We are so glad we chose AMS Vans as our vender for the wheelchair lift install. They were easy to work with and completed the install in less time than expected. These guys are very professional and are great at what they do. If youre in the market for modifications, give them a call, youll be glad you did.

Ba
Review №90

We are very happy with our wheelchair van. Tamara was very helpful and answered all my questions regarding the van I was interested in. She was very knowledgeable and professional. AMS went out of their way to deliver the van before Christmas after I had mentioned it was our only way to attend the Christmas eve service! I would highly recommend Tamara in sales at AMS vans.

Ge
Review №91

AMS Vans was a learning experience for me. I have a special needs daughter and I embarked on a journey to purchase a handicapped accessible van for her. I knew absolutely nothing. Patience should precede the companys name as extreme care and attention to detail were seen throughout this process. As much as I love my brand new van, I love Dave and Ginger for educating me about my van and providing the highest customer-centric experience anyone could ever expect. There are no words that can express appropriately my gratitude to AMS Vans and especially to Dave & Ginger for the outstanding customer service and exceeding my expectations. Youre number 1 in my book. Thanks!

Wa
Review №92

Super friendly and helpful. The Vans on the website were actually available, unlike the competition. Upon delivery took it for a test drive before signing paperwork. Delivery driver took time to show all the controls as and then said take your time on the test drive.

Ry
Review №93

The staff at AMS are amazing. Dan does beautiful work installing the lift option that you need. I did not think Id be able to find the vehicle configuration I needed for my 3 children in wheel chairs, after speaking with Allen at AMS, I hoped there was a solution. Even after not finding what I thought I wanted for my kids at AMS, Allen called to see if I needed help with anything every week, whether it be finding a van or another company...Allen never pushed AMS products. After hearing several shops tell me to talk to AMS, I realized they had the option I needed all along. I am very happy with my Van and so are my children. Thank you very much to my new AMS family and I will come visit anytime I am in the Atlanta area.Ryan

Sa
Review №94

Dan and Oscar at AMS Vans bent over backwards to accommodate me this morning. I highly recommend using AMS Vans. They truly know what excellent customer service is all about! I have been a customer for several years and cant imagine using any other company.

Ma
Review №95

My experience at AMS VANS was refreshing! The staff was friendly, down to earth and professional. They answered all of my questions and explained the process in a way that I could understand. I would recommend this company to anyone searching for vehicles modifications! Best in Atlanta!

Da
Review №96

AMS Vans did an excellent job converting our van so that our wheelchair bound son can easily get in and out now. They took very good care of everything for us! The process took a little longer than expected, but the quality of the conversion was well worth the extra time. They picked the van up from us in Pennsylvania, transported it to their establishment, and then delivered it back to us. They kept us apprised of the vans progress through every stage of the process. They are wonderful people to deal with, very kind, very knowledgeable, and extremely helpful. We are so happy we went with them. You will be too!

To
Review №97

Allen Siegel is an amazing mobility consultant! He ensured that I selected and purchased a vehicle that perfectly fit the needs of my family. I live out of state, so Allen did the leg work to ensure that my purchase experience was as easy as possible. He even followed up to ensure I returned home safely (to Missouri) and that my two sons with disabilities loved their new Ford Transit. They do!

Gl
Review №98

I looked into AMS Vans because of a referral. I was working with 2 other competitors at the same time, trying to find an affordable and reliable used vehicle, with the features I felt were important for my family. After about 45 days of research, AMS (thru Payton) easily rose to the top and delivered an exceptional customer service experience, even getting our desired vehicle to us 2 days before initially expected!! We have been very pleasantly surprised! Payton truly cares, demonstrates character, and represents his organization well! He has made us very pleased customers!

Mo
Review №99

Clean, spacious, courteous staff, and a wide selection.

Ja
Review №100

Hey Ginger, Eric delivered the van this afternoon, I was very impressed with the van and with Eric. He took the time to show us everything about the van, was very patient with us when showing the workings of the van.Thank you for all your hard work in getting the deal completed!!! :) you are a wonderful lady!!!AMS Vans should be honored to have you and Eric as a valuable asset to their organization.I will be speading the word about AMS Vans and how AWESOME they are!!!! Once again Thank you for all your hard work!!!!James Murphy

Information
100 Photos
100 Comments
4.8 Rating
  • Address:6275 Lawrenceville Hwy, Tucker, GA 30084, United States
  • Site:https://amsvans.com/?utm_campaign=gmb
  • Phone:+1 770-670-7729
Categories
  • Car dealer
  • Mobility equipment supplier
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:9AM–4PM
Offerings
  • Car rental:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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