Customer service is always hit or miss. However my issue is the lack of communication about returns the vauge uninvolved explanation once I was able to speak with a manager.The guy training was very helpful though.

Truly one of the worst customer service experiences ever. Would give 0 stars if I could. They have used up enough of my time, such that I wont take more to write out a detailed description. Rating to warn others- really, dont go to this Staples.

They had everything for back to school which helped me alot

Would not honor prices on the shelf because they were a special from June…we’ll UPDATE YOUR PRICE LABELS! It’s almost September.🙄

The absolute best experience - beginning with my call regarding the print services. Once I arrived I was greeted with friendly and knowledgeable service. Thank you Staples Tucker Location!

Assica and Romina they’re are the best

Assia, thank you for quickly assisting me this morning! I was able to meet my deadline!

I usually do not have problems at this location however today your tech Curtis was very rude and when attempting to explain something to my 75 yo mother. I didnt like the way he spoke to her as she was explaining that your website says something different than what was available in store. He was very rude especially since we were his 1st customers for the day.

Came in just a few minutes before close to quickly print something. The keyboard to the computer was not working. 2 employees came to assist and switch out the keyboard which still did not work. Christina helped me print my document an alternate way and everyone was very patient and helpful with helping me PAST 9 pm.

Nice Staples! It seems like an odd place for one, but the more I think about it the more it seems like a good spot. Its near my home, and the place felt very safe, clean, well-organized, and well-stocked. I wandered around for a bit trying to decide between two journals and was asked by two different workers if I needed any help. They were very polite and kind! I found just what I needed - and it was even on sale!

Print center is AMAZING. They helped me print my docs when I walked in really quickly and easily. And even helped me bind it. Was in and out. Can’t thank them enough!

It started off ok. I went in today to have some business flyers done. After having to wait 15 minutes as the 1 person working in the printing area was trying to work with some older lady figure out what she wanted, I gave her my order. She wanted my phone number to enter into their system. I told her I didn’t want to give STAPLES my phone number. She obviously became annoyed at this while putting in a fake number stating “it’s not going anywhere” like she felt it was no big deal. It is a BIG DEAL when I don’t want to give you my number! I don’t want to be marketed, I don’t want to receive text messages, I JUST WANT TO GET COPIES MADE!!! Won’t use again! Nice enough people but stupid policy. YOU DONT NEED MY PERSONAL INFORMATION STAPLES!!!!!

Ugh, I hate not remembering the sales guy name. He was very knowledgeable about the computers. He explained all the terms (ram, gb, screen size, etc). He also spoke with the manager on my behalf because the price I had in had was on an ad that expired the previous day. I had come into the store and they were out of stock. He did tell me I could order it and either pick it up at the store or have it delivered. I am old school and when I buy I want to touch, feel and take my stuff home. I dont like paying for something I dont have.. long story short, this wonderful sales guy ....ugh...leyvon or let something. I saw the name tag but dont remember. I do remember the manager was Chris. But really, I had a great educational wonderful experience. Kudos for the sales team

The costumer service was bad and they car rude. Don’t go there ever #boycottstapletucker

My go to spot for all my print needs. Every year I print my Christmas cards and pick them up the same day. They also print all my address labels. I also went to Staples to mount our welcome sign and wedding seating chart. Lee is awesome, he always make sure all my projects come out great. There are some other employees who are not as helpful. The prices are also great.

Printing and Copying Center is very friendly, efficient and knowledgeable. David understood my needs, to him my greatest thanks. I will continue to be a Staples customer. Great Service!!!!

Since moving to Clarkston a few years ago, the Tucker Staples has been critical to my success as an author, publishing manager, and literary consultant. The staff are always friendly and knowledgeable. There are often specialized products that I can find on their shelves that I would otherwise have to order online and get within a week or two. Unfortunately, the world of publishing waits for no one (certainly not me), so I often cant put a project on hold while a package is shipped, even if an item might be cheaper from somewhere like Amazon or ULINE. The extra I pay the Tucker Staples for the convenience of accessibility is fair enough that I can get what I need, when I need it, without feeling like Im being robbed. Their self-service printing has been a major blessing because I do print a lot of posters and flyers to announce my writing contests or festivals, mock-up book covers for myself and my clients, and even portions of my manuscript for critique groups if I havent had time to print them at home. I thank all the employees at the Tucker Staples and encourage them to keep up the good work!

Great Place! Its my local store that I visit on a regular basis. The staff is friendly and the store is very neat and well organized.

The King had to order a notary stamp and Christina took good care of him. She was polite and very professional!

Always get great service here, but this last time takes the cake. Listen up managers and district managers! If your employee Flo in the print department keeps doing her job as good as she does, and she keeps treating her customers as good as she treated me, your jobs might be in danger. Just kidding, but she was really, really good at what she does, and I always appreciate that. Thanks again Flo! Id give you a raise!

Worsr expierence ever went in for an interview wasnt even acknowledged told the people at customer service was scheduled at a certain time they keep telling me ok wait and wait waited almost an hour still no response never will shop or apply to this company ever again they need more training and acknowledging thier customers and people

The new print and copy staff need a little bit better customer service training and origination. I like the older staff so much better.

Raj in printing was awesome! I admitted I couldnt figure out the printer. He smiled and said: Im here to help. Came from behind the counter and explained AND showed me what to do. Later, I came back with more and felt like an expert!!

Reasonable place for printing and shipping. The prices for laptops and computers are good only if they are on sale.

I went in to get a few electronic items. Usually, Staples price is higher than other stores on most of the things they carry, esp. on snacks/breakroom stuffs. But if a savy shopper who has the patience to use coupons and rewards then it pars out fine. I used a few coupons and rewards in this trip to save some money and the clerk was patient with me to help me check out 3 items with a few coupons/rewards I had.

The best place in the world to get prints done copying done office supplies I love this Staples

The girl who helped us at the print and copy center was wonderful. Thank u for all ur help and kindness.

Store manager Christopher was awesome. He and tech manager Lynnzo walked us through the entire purchase process. As we walked through the store Lynnzo was there for us answering every question. Christopher checked us out on our new business account, making sure every available advantage possible was given to us.

Clean. Well lit. Good products. Nice service

Friendly and fast service. Was able to get Internet price which was lower.

Every time I come into a Staples no matter how big or small a print job I do it is a waste of my time. For expensive paper. I came in today just to have them print some files and The guy tell me that its a total of $173 Im like what did I get? He cant tell me whats the break down. I cant submit a reimbursement for a non itemized invoice. So the manger comes over he says that I should have done it online and I could have seen all the prices. Which is crazy then we submit the order on line and the price drops by $70 so now Im like OK did the first guy over charge me. Either way they was friendly and professional but if they dont know what they are doing it doesnt matter. I spent way to much time in there for nothing.

Never will i Go to Staples AGAIN.I Went in to print 1 copy.The hold $5.00 on your card0.30 cents to use the computer, and .50 cents to print. They charge for everything. I should have asked if their was a charge to sit down. Tuh! I will not be back ever and I will spread the word !!

Theyre good customer service the workers there a very helpful very courteous to standing in line waiting there was an associate came up and offered to take me to another register fast and courteous service

I left some important documents in the copy machine and moved out of state that same day. I discovered my mistake after I arrived at my new place. The current staff went above and beyond to make sure I was taken care of and that my documents were returned. I was impressed to say the least.

Amazing people. I love this store. Thanks Chris and Edwina!!!!

Well stocked!

Placed order online for pick up it was ready as promised great experience

Great experience at this store. Staff very helpful and friendly.

Incorrect hours posted

I dont use Staples often, and this is the closest location to my home. I used the self help printing/scanning service and was charged more than what my receipt showed. After calling the store and speaking with the manager, I was told it was a glitch that has happened since installation, and that the charge will be rectified within 24 hrs. When I asked if this glitch would be fixed in the future, he avoided giving an answer, and just repeated the credit in 24 hrs. I cannot use a service or support a business the charges more than what is owed. This is not the way to keep customers. Buyer beware!

Clean. Well lit. Good products. Nice service

I wanted a picture printed. It didn’t get done. The girl had me wait half an hour to tell me it couldn’t be done. I’m avoiding this location.

Very unprofessional no customer service skills especially the individuals in the prints center. If Staples, if you allow your employees to continue to operate like this you will not have any business or they will be replace by robots.

Amazing customer service

Got my printing done here, very affordable and Asia was great in helping. Thank you.

The staff always provide excellent customer service with their product knowledge.

Thanks for the business cards. fast turnaround

I place a print order on line the night before & it was ready when the store opened. The associate, Assia, was very helpful & polite.

Found what we needed and staff was helpful.

Love them, thanks christina!

Love this place, very friendly people!

Great place to shop for graduation gifts!

The white man was rude and racist. The Indian man was professional and courteous. White man wouldnt help me and it was an emergency. SMH... Hire nonracist people. Jeez!!!

Nice store; friendly and helpful staff.

Automatically charged $5 and the computer blocked the file. So I waste of time and money. Go to fedex!!

Better price, good and convenient workarounds

Outstanding customer service and fast checkout!

Went to have spiral holes punched in a stack of papers and the two people behind the counter had no idea how to charge me. The, anager had to figure it out and then he wanted $35 and I could pick them up tomorrow around 2pm. I called Office Depot and took my job there where it cost me $8 plus tax and I can pick it up at 9am. Thanks Office Depot for saving me $27.

Slow service! I walked out and went somewhere else.

Clean, well stocked, fast checkout.

Good people gr8 help thanks

Terrible and argumentative cashier. No name tag and when asked would not give me her name also only rang 3 of the 3 cards that she had in her hands.

Fax prices are wayyy too MUCH.

Horrible customer service. Asked for help and no one was willing to help at the copy and print center.

This store cant figure out how to do a simple exchange, neither the employees nor the manager.

Great deals in store

Grest customer service

Service was great!

Clean and friendly but somewhat limited selection of certain items.

Good Service

They guy sold me the wrong ink, and then refused to return it!

Had the part I needed in stock and it was on sale too.

Very helpful

Fast service

Great service

Fantastic!

Fast and cheap

Rude Staff