Great customer service along with a great product! These shades have made all the difference! It keeps out the East sun in the morning and the West sun in the afternoon. (See the photos for a before and after installation). Not only does it provide shade, but it also decreases the heat coming in. My air conditioner is working less and my electricity bill is lower. During the day, you cant see inside of the building, so it provides privacy. Yet, you can see out the window clearly. During the night, when the lights are off, you cant see inside either. We have many different dimensions of windows and Ian measured every single one of them to fit perfectly. The installers arrived on time, as promised and finished faster than estimated. They were very efficient and worked very well together. Their manager also showed up to assure a quality installation. I would highly recommend Sun Control!
Very pleased with the overall experience!No issues at all. All smooth sailing from the start, from measuring, estimate/quote and delivery/installation.Great costumer service follow ups and professional friendly installers, attention to detail and no bs. HIGHLY RECOMMENDED!
This company is genuinely excellent, across the board. The consult, installation, and hardware are all outstanding. The installation crew was professional, polite, and answered all of my questions with authority and knowledge. I cannot recommend Sun Control highly enough - this company sets the high bar for how to run a business successfully. Good work, keep it up!
Great experience. They were on-time, efficient and the sun shades are excellent quality and construction. My only complaint was that they didn’t clean up and left a lot of metal shavings around. It took a while to clean. Overall, I would definitely recommend them.
From the initial phone call to Sun Control, to getting my estimate from Ken Martinson, to having it installed earlier than promised, it has been a wonderful experience! The shade looks beautiful and blocks the direct sun from 3:00 PM to sunset and my house doesnt heat up to 86 degrees anymore! I would recommend this company to anyone that needs shades. Get the remote control! So worth it!!
Wonderful product and company! They installed two outdoor sunshades for us on our patio to block the afternoon sun. The crew was courteous and professional and was meticulous in cleaning up after install. The price was reasonable and the quality of the shades is high. We would definitely use them again. Many thanks!
I wish I would have contacted these folks sooner. I started my project end of June with them that was supposed to be done on a certain date but they called me to reschedule to an earlier date. Yah ME, score! The workers were efficient, friendly and cleaned up after themselves.
Excellent quality. The installers showed up on time and did an outstanding job. Love our new sun shade.
George and Phillip called to confirm appointment, arrived, set up area--worked, installed my shade/screen! Its great; they were great--professional and easy to have in and around my home!! Excellent experience! Answered all questions and left leaving my patio free from debris and full of shade and privacy! Thank you!!!
If you live in, or have visited Tucson in the summer time then you know what hot weather really is. I had a hand-cranked shade installed on my patio (14x9) and it already has made a big difference. The installation work was great; efficient and professional. My only issue was with the initial installation wait (2-1/2 months), and two additional Sun Control-requested installation delays, putting the install about a week after the already-lengthy wait. Otherwise, completely happy with Sun Control.
Great installation of motorized 10’ roller shades over our 50’ west facing patio. Life saver for the Tucson summer sun. Knowledgeable salesmen help selected the right options.
We had a great experience with Sun Control and everything went as planned. We did get several bids for the job but we preferred to go with Sun Control and we love our new Patio Shades.
We had two outdoor shades and a large electric awning installed on our patios. From start to finish, the company was open, honest and kept us updated on the status of our project. The companys installers were totally focused on ensuring our satisfaction and took whatever steps were necessary to fulfill our requests (for example, they made a significant modification to the conduit line to hide it from sight). When the installation was complete, they made sure we had all info to operate the shades/awning, and cleaned the worksite thoroughly. Very satisfied.
Great craftsmanship and expertise on time Mr. Ken gave me a great estimate and I continue getting more screen protection from my house thank God for them
The shades are wonderful. We just had our 3rd shade installed. The instillation team did and excellent job and were great at explaining everything to us. Highly recommended
Fantastic customer service and support. Had an issue and in a day their tech team was there. They found and fixed the issue quickly and efficiently. The team, Dilyn and Jesse were professional and friendly. Just a wonderful experience. Great product and support from Sun Control.
We had a slight delay in receiving our product, but once it was ready the installation was handled very professionally and promptly. The awning looks amazing and functions as anticipated.Update 10/05/2021Sadly, our awning did not make it a full year without an issue. It no longer completely retracts and I am being told that there is nothing that can be done about it. In fact, I was told that this is the way that it is supposed to be and that I really don’t want it to completely retract. Clearly not the way the product was designed nor how it functioned up until a few weeks ago. I am disappointed.Update 10/15/2021Sun Control reached out to us for the opportunity to inspect the awning again. This crew observed that the awning was not level and made the necessary adjustments to make it so. The vibration sensor was moved and the awning is now retracting almost completely. Obviously concerned about their customer service.
Very good experience with the shade set up and installation.Have a follow up visit in the scheduling process to fix one of the shades which came out of the track.
From the first call through the final installation, everyone we spoke with was friendly, knowledgeable, professional, courteous and very responsive!! It was clear the S.W. Sun teams first priority was making sure we ended up with a product we will love for years to come! A+ customer service and very competitive pricing. This team is the full package!
Very professional and the work was done on time.
We had Sun Control install a motorized shade on our patio four years ago. The work was performed professionally...no issues whatever. We have thoroughly enjoyed the shade ever since. Last week part of the shade came loose from the track. I called Sun Control. Yesterday two technicians came to our home and repaired it. There was no charge. This company sells a great product, professionally installed, and backed by a great warranty. I heartily recommend them with no hesitation.
Great Experience; I would recommend Sun Control to anyone looking for patio screens.
Although there was a bit of a snafu with the installation of the shades because our soffit onto which it was secured was not level and it was not discovered by the initial estimator, the installers were exceptionally dogged about finding a solution that would prefer light coming in at the “unleavened” edge of the space and installed an additional piece of metal to prevent the light coming through. The shades do a remarkable job of keeping out the morning sun at this time of year and will prevent our house from heating up in the summer months to come.
Absolutely a beautiful product. Our new retractable shades offer us perfect shade & temperature control from the suns rays. In addition, the shades provide us with terrific privacy. Sun Control presented us with a wonderful selection of colors for the shades themselves, a choice in the percentage of light & heat restriction we would prefer, and a choice of colors for the framing hardware. Installation went smoothly. The motorization for the shades added no particular hassle for the crew to install. We were fitted with a built-in remote & given a portable remote as well. All of the work was professionally done. There were no messes to clean up afterward. The crew was prompt & courteous. We never expected the beautiful transformation of our home & yard until after the installation of the shades. Wow!, what a difference! Sun Control is certainly a worthy investment to protect your patio from sun & debris, plus to increase the value & beauty of your home.
Installers did a great job the product was delivered as promised in the time frame promised great looking and great product
My husband and I are very pleased with the service that we received from Sun Control. There was a slight problem with the installation since the manufacturer cut a wrong size piece but within the week a new piece was received and Sun Control sent out the installation crew again and all was completed. There was then a problem with two of the four shade sections not reacting to the remote and not going up or down. Sun Control sent out their service team within a few days of our contacting them and it was two or the four motors that were not working properly. They replaced the motors and all is good. Very responsive. Thank you.
From the first contact with Brett through the install, this was a first class experience. Being in Minneapolis, I searched the entire country for this product and Sun Control was the only company that was willing to ship to me. The install went extremely well and the product is very nice and sturdy. Highly recommend this company and their product. My neighbors are impressed too!
While we had to wait several months due to high demand, the product is excellent, installation quick easy and professional and we cant wait to use it when it gets hot again!
It was a wonderful experience and I would highly recommend the company.
Excellent product; helps block out sun in summer and keeps in heat from fire table and heat lamp in winter. Installation went smoothly, and technicians were friendly and willing to do a little bit of extra work we requested.
Excellent product and outstanding, professional installation. The crew that installed our large, extendable awning was personable, conscientious, and professional. We are extremely pleased with our awing and the service we received from Sun Control.
I work with many vendors as an architect and a general contractor. My experience with Sun Control was some of the best I’ve had. Extremely professional from start to finish. I would highly recommend
Great product! Looks great and big addition to my backyard shade problem!
I love my retractable shades on my patio. Its like I have a new room in my house. The product looks great and team that installed were efficient and professional. I would recommend SW Sun Control.
Love the shade and they did a great job installing it. It only took them a few hours.
We were introduced to the Sun Control Team at the annual Tucson Home Show. From the sales experience (Ken) to the installation (Travis/Brett) our experience was excellent. Not to mention the quality of the product.I would highly recommend Sun Control to anyone - and look forward to perhaps doing a few more windows once we have our new windows installed in a few months.
Two installation technicians took about two hours installing one shade on the outside of our 8 slider. They were courteous, efficient, and thoroughly professional. When finished they cleaned the area of work completely and answered all my questions. The shade works perfectly and looks great!One caveat: the company is very busy with their installations and you may have to wait for several weeks or more for your shades.
Ken is someone that is very knowledgeable and efficient at his job. He was always on time and even called a week before the installation and camevoutvon the day of the installation. The shade is perfect and we are very happy with the solar powered and remote control that we can easily roll up or down when needed. Nice thing about battery operated shades, no electricity and no need for permit. Pass it on.
Great install and beautiful shade.
The installation guys showed up on time and did a great job. I love the shades. One thing I had not counted on was the wind screen. It blocks wind as well.
This as an excellent company to work with. Two years later we are enjoying our shades.
The sales rep JD was very knowledgeable and precise. The product is excellent quality. The installers did a great job. I highly recommend this company for any awning needs .
Ken did a great job from the sales to installation. We installed a large blind and it works well. Only suggestion is to get the most block out you can as the sun still shines through.
Very knowledgeable about the product. Professional installation and neat and tidy when they were done. We love our shades.
They were very thorough in their estimate. They installed on the projected installation day, everything looks perfect and we love the final result!
I really appreciated that the salesman I contacted for heat control options was OK recommending another company that provided a product that Sun Control did not have and was a better option for my budget. He also gave me a bid on a roller shade for another 10 wide window which I did order. The installation was very professional. The product has performed exactly as I wanted. I will definitely contact this company for any future sun shade needs.
Excellent service and durable products. All manufactured here in Tucson, Az. Installers were most professional and did a wonderful job installing our shades. We liked the shades so much we ordered several more for other locations on our outdoor patio.
We love the new sun shade. It was installed in a very professional and timely manner.
The Technicians came to tighten up our cables, they were very helpful and found and repaired some minor issues that could have developed into larger problems in the future. Great to work with, prompt and efficient! Thanks for a great experience!
Ive ordered two separate times from Sun Control. Both times theyve provided superior service met or exceeded deadlines and most of all, did not create any extra work or effort on my part, which having a large home I greatly appreciate. The shades are also highly effective at blocking the summer heat from hitting the house.
Best place to buy any type of shade
Fast, efficient and courteous. Great product and quick install. Look forward to many years of use. Hope they stand the test of time and weather.
Amazing experience with the team from Sun Control from sales through installation.
Sun Control installed a retractable shade on our west-facing patio. We can now enjoy our patio in the afternoon! They did a very professional job, were prompt and easy to work with
Installers were great. Love the convince of remote control. Wish we had gotten a darker shade, not quite enough light control for our exposure
The installers were prompt, professional and did a really nice job of installing the blind. We had great customer service from the rep. who found us a color that matched a previous blind.
These folks are fantastic to work with. I really appreciate customer service, and this crewv is great at it. The installers are courteous and friendly. Thank you all for a job well done!
Had a Sun Control shade installed 2 years ago and loved it. Recently had the need for another shade and gave Sun Control a call. Excellent match to previous shade and as with before an outstanding installation!
I am a very happy and satisfied customer. Their employees provided very competent and professional installation service. The product design is excellent and it works!
Good experience with Sun. Installation done properly.
They are always helpful in every situation you are in. They are always there and willing to help you. Great customer service from everyone you talk to.
If there were 10 stars we would fill them all in. The installation was veryefficient and we love our shades.
Installation went smooth and shade works great! Technicians that came out did a great job, were very professional and friendly! Will definitely recommend this company to family & friends!
I love the concept of these shades and love them in our home when they are working. The company has been good about coming out and fixing them. The salesman is actually my biggest disappointment. When he gives a quote (and we tell him EVERYTHING we want and need the shade to do), we should ne be nickel and dimes later to get the parts we need to complete the job. It is the fact that we told him UPFRONT and he assured us everything was included and it would work - when in fact it didnt! The installers knew it wouldnt work either - but had to do the best the could.I LOVE LOVE LOVE the shades, the people that come out and fix them, customer service is amazing - but the low stars come from the SALESMAN. I cant give 4 or 5 stars when the first person you meet - the one that is representing you is like this. Happened on both occasions we had him out also.
Great product and a great staff..Well worth it...
Excellent quality, very fast turn around time, only 10 days. The installation was excellent and everything went perfectly!!
From scheduling the initial appointment through installation the attention to detail and delivering on what they promised the people were all very professional. We are very pleased with the shades we purchased for our patio.
I buy from this company on a regular basis. They are organized always professional. They have always delivered on time and they stand behind their work.
Very pleased with the quality and installation. Delivered everything as promised and was the best value for large patio sun screens.
Ive been using Sun Control products for two different homes. Everything went as expected and I really like the retractable awning and exterior & interior sun shades.
I was supervising a cleaning crew, they were all very pleasant and seemed efficient.
Everyone was friendly and very knowledgeable. Only minor issue are the metal shavings we keep picking up.
We could not have had a better experience, unless the product was free .
Customer service is great.
Knowledgeable staff, great product, quick installation.
Beautiful work and competitively priced
I use these guys for all of my Large Exterior shades. Their Installations and Service is everything I Expect and meet my expectations I demand for my customers.
Great Customer Service
I worked here
Just great. .