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Tucson Endurance Performance Center - Bike & Triathlon Shop
6448 N Oracle Rd, Tucson, AZ 85704, United States
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Tucson Endurance Performance Center - Bike & Triathlon Shop
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Review №1

Dropped my bike off for a thorough tune-up that included disassembly of the drive chain and cleaning the parts. That part seem to have been done alright but I also went here to get a bike fit done a few years ago and I was amazed to get my bike back with a seat post setting so high I couldnt even get on the bike anymore. Given that my fittings are on record AND you could have taken a measurement before disassembly I cant see why the bike was returned to me like that. It took 8 days to get the service done and I really am disappointed that I might have to take it back in to get the seat post adjusted correctly. For $230ish service I would expect a lot more. Not sure If Ill come back in the future.

De
Review №2

Great service.got there within 10 minutes of their closing time and they were still super helpful and courteous. Plus they had everything I needed to finish my bike build.

Ph
Review №3

These guys are the best. Hank was super knowledgeable and helped me find what I needed.

Br
Review №4

Tucson Endurance Performance Center (Oracle Road location) is an excellent bike shop with expertise in both road and mountain bikes. They tend to specialize in more niche bike brands (e.g., Cervelo) and have an good inventory of accessories, again including some of the less common high-end brands. Along with an excellent repair shop, they have two of the best bike fitters in Tucson. Highly recommended!

Jo
Review №5

As someone new to Tucson I was referred here by a friend and year round resident. The have a nice selection of higher end tri bikes, some fat tire and a few e-bikes. Nice selection of consignment bikes for sale too. I could not have been happier with the service. The staff was super friendly and helpful. I was expecting a costly repair but they were able to do an on the spot repair that saved me a ton of money. They didnt try to up sell me into the more costly repair or a new bike. Walked out with a working bike and a lot of respect. I will bring all my future repairs and business to TEPC!

St
Review №6

Staff is awesome and a great selection of bikes... Most shops seem to not have stock due to COVID, but TEPC has a floor full of bikes, shoes, and parts.

Ry
Review №7

Excellent experience at Endurance. I got a full tune and a few parts replaced and my 13 yr old bike feels great. Special shout out to Matt who worked with me on identifying options, so I could fix my bike at an affordable price.

Mi
Review №8

Great selection, miraculous inventory at this point in the pandemic, good service, and fair prices.

Er
Review №9

As a full time traveling couple we get to experience some amazing mtb trails all over the country. This also means that we have had more than our share of bike mishaps and visits to countless repair shops. We recently had my wifes FOX 34 rebuild by Dane at Guru Suspension. What a refreshing experience to work with someone who is knowledgeable, professional and obviously passionate about what they do. We cant thank you enough and youve just earned a customer for life! Thank you and keep it up! 👍

Al
Review №10

This is my favorite bike store in Tucson!Hank was extremely nice, and knowledgeable! gave me my options to fix the brake and other issues I had on my mountain bike. I havent experienced such friendly and to the point staff like in this store. They are stocked with things! Which is awesome because a lot of places are pretty empty.. 100 % recommended.

Ch
Review №11

The shop is great! Super friendly staff! I bought an inexpensive road bike to ride while in town for two months. The shop included an emergency kit that saved the day when I flatted on the trail 15 miles from the hotel. After my time in Tucson was up, the shop sold my bike and sent me the check in the mail - as painless as it gets. I may find myself repeating this process in the future - if I can find a shop like this one.Tucson has something special with TEPC!!! I wish we had something similar in my hometown!

Ch
Review №12

Id never been here before nor had I heard of this shop but I needed a particular part and other shops didnt have even similar parts in stock Tucson Endurance Performance did. Calling them was easy and they immediately knew what I was talking about and when I went in, they remembered me and found the part I needed quickly and for a good price.Ill certainly keep Tucson Endurance Performance in mind for all my other bike needs.

Ma
Review №13

Excellent above and beyond service, best bike shop Ive been to. The staff helped with bike maintenance and riding training, definitely my new go-to store.

Ke
Review №14

The two times I have come into the shop, the staff have been beyond attentive and more than willing to help. They could have very easily overcharged me but they were honest and fair. They both fixed and replaced a part for $10.

Ch
Review №15

Great shop. They are well stocked even in the pandemic times. Went to many other shops who don’t have nearly the selection. Peanut - that’s what he swears his name is... is a wealth of knowledge. He’s a talker but he’ll answer any question. They do consignment as well as new bikes. The number of brands they carry is astonishing. They also had the most high end types of bikes other than copper spoke whom we ended up buying bikes from and I’ll write my review separately. They are both great shops but currently it is hard to get mid-high end bikes in any regularity.When we initially were looking for bikes they shows us what they had but unfortunately my wife needed something small. They really didn’t have her size and took our names down to call us when something came in. We kept shopping not because we didn’t love the store but because there just wasn’t any guarantee we would get a bike for quite awhile. Peanut even let my wife try his bike since they are close in size and offered to sell his if she really wanted it.Most stores don’t have any bikes - new or used. Many stores had no idea when they would get bikes or said it might be months. Endurance has plenty of both just not exactly what we wanted at the time.I have since brought our old hard tails back to do consignment so I don’t have to spend time trying to Craigslist it and I’m sure they will sell fast. I also brought them our old rack which I’m sure someone will have a use for!They carry mountain, road and triathlon bikes and gear. They have Intense, Rocky Mountain, Pivot, Pinarello, and Cervelo brands just to name a few. Just a spectacular group and if you are looking for a solid shop with great selection and knowledge this is your place.

Ah
Review №16

Nice place!!

Da
Review №17

Really nice guys and helpful on a quick repair to get my wife’s Santa Cruz blur back on the trail.

Em
Review №18

Nothing but positive things to say about everyone at Tucson Endurance! So helpful and friendly going out their way to help. James is a super handy bike fitter and great studio set up .Thank you guys!

MI
Review №19

Top notch bike shop. Heard around town that dane is the guy to talk to about suspension. Brought in a 10 year old fox fork that i was sure i was going to have to replace. Dane worked his magic and in a week he called and said it was ready to pick. So happy. Everyone else in the shop is very knowledgeable as well. Will be back with other suspension needs and possibly buy a new rig.

Ra
Review №20

Knowledgeable and amazing staff. The bike place.

To
Review №21

Bent or had trouble with my rear derailer over at TMP today. Really great customer service, cool guys, and fixed it on the spot. I am in from out of town so could not wait for days to get fixed, as many other shops quoted me, (lots of riding to do!) so was very happy to get it fixed fast. Will come back for sure if I need other parts and stuff and next time I am in Tucson. Thanks guys!

Ev
Review №22

Highly recommend. They are very knowledgeable, great with kids, and deliver the highest quality of customer service you would want. #1 in my book.

Ki
Review №23

Dane discussed bike options with me for a really long time, calling his sales reps to get the best price possible and really listening to my wants/needs. His only concern was getting the right bike for me. Excellent selection of tri gear and amazingly friendly staff. All of the mechanics engaged customers as they worked on bikes - giving trail tips and other advice. This level of service is hard to beat.

Bi
Review №24

They go our of their way to provide some of the best customer service Ive witnessed in a bike shop. They are very knowledgeable and professional.

La
Review №25

Boyfriend broke a spoke on his 21 speed road bike yesterday. Called TEPC after my BIL suggested them over Oro Valley Bicycle. Though the quote to replace the spoke and trued the wheel was $5 more than OV; TEPC got it done and we picked up the NEXT day, when OV quoted a finish date to be 12-13 days later. For someone who rides 6 days a week and no back up bike, it was a no brainer to come here. Also, the customer service was top notch. Bryant was super helpful, knowledgeable and had a great sense of humor to boot. We have definitely found our new store for cycling needs. My BIL told us to ask for Dane if he was working as he has always worked on BIL’s bike and has done a fantastic job. I asked the gentleman writing up our ticket if he was Dane and without missing a beat said, “nope I’m better looking! That’s Dane (pointing to Dane)” Gotta love a sense of humor! Bryant you ROCK. Both are obviously good at what they do as my BIL has received good service and so have we. Would highly recommend TEPC to anyone for their cycling needs. Thank you.

St
Review №26

I’ve had my rig serviced here multiple times on the recommendation of several friends. Honestly I’m not sure why I didn’t go here sooner other than it’s a bit of a drive for me. Each staff member has been friendly, helpful and knowledgeable. Solid work

Tr
Review №27

Although I have little to do with cycling, I had a tire blow out nearby and had to stop in the Grant/Swan plaza. Hoping they possibly had a tire iron, I stopped in. Ive managed retail environments for many years, and this immediately struck me as clean, secure, and welcoming. I found quickly that it was staffed by consumate professionals who are passionate about bikes. The representative - or I should say Ambassador- who greeted me, Hank, was a lifesaver, lending me his own tire iron. You can tell a lot about a place by how it treats a person who doesnt make a purchase. I was treated ideally, and that made my day. Thank you, Hank.

Mi
Review №28

Thank you for getting me back on the trails! Outstanding mechanics!

ju
Review №29

Great customer service.very friendly and accomodating.gives information even the smallest part you buy from them.highly recommended

Pa
Review №30

Great service! Very helpful.

Je
Review №31

Hidden gem of a place!

br
Review №32

This place is the best Dana is a master at his trade and a true Guru. I dropped off a 2005 fox talas fork and fox septune shock hoping they can be saved. Three weeks later got the call that they were finished. He saved the talas and the shock. Went above and beyond what I was expecting and manufactured a few parts for the fork. I will only recommend the Guru if anyone needs suspension tuned from a simple overhaul to a complex rebuild.

Ma
Review №33

Great place, knowledgeable staff.

ti
Review №34

The staff was super friendly and helpful. Their inventory looked outstanding and I just was very happy with the overall experience

Br
Review №35

This is by far the best shop Ive found in Tucson for repair and maintenance of full suspension mountain bikes. They did an excellent rebuild of my rear shock, and Ive since take my bike and my wifes bike in for many different types of repairs and have been completely satisfied each time. I have an older Rocky Mountain and for some reason other shops Ive tried have grumbled about hard-to-find parts, or other excuses, or they are booked up for weeks. But TPEC has a good selection of parts for all kinds of bikes (they actually sell RMs) and can quickly ship in what they dont have. Ive never had trouble getting my bike into TPEC right away, and they get it done fast. I highly recommend this place!

Co
Review №36

Dane and his guys are the best. They repaired a derailleur hanger for me (when others wouldnt), worked on a suspension seatpost (again, referred by another bike shop), and hooked me up with an amazing deal on a dream Merckx bike. Best bike store in town.

Ma
Review №37

I am a Honey Bee Canyon resident and I am very disappointed that Tucson Endurance supported and took part in the destruction of the WAPO service road entrance to HoneyBee Canyon. Tuscon Endurance helped aid. fund and assist Sonoran Desert Mountain Bikers in establishing a booby trap on a 30 year jeep trail, designed to damage mountain bikes. Worse of all, a 13 year old child was injured as a result.This destruction of a very special road was done with the financial assistance of Tucson Endurance despite the fact that they knew it was illegal. It is a very sad day when local bike shops decide to destroy trails. We need to be building trails, not destroying them.

Me
Review №38

Awesome bike shop, very friendly and knowledgeable. Retul bike fit was incredible.

Ar
Review №39

Friendly and knowledgeable staff, they always take the time help me make the right purchase.

Mi
Review №40

Very honest staff with an expert amount of knowledge. Only shop I will take my bike to..

Ru
Review №41

Everybody in this store acts snobbish they do not like people of color and they speak down to you and try to make your bike seem like its a cheap bike and you need to buy their bike not a one person in this store from the young ladies to the long hair old man were nice or helpful.

Br
Review №42

Road, triathlon, mountain, cross, cruiser.Coaching, classes, clinics, camps.Service of all makes.The best bike fit in Arizona.

Tj
Review №43

Best bike shop in Tucson customer service rocks!

Je
Review №44

Best bike store in Tucson.

Information
16 Photos
44 Comments
4.8 Rating
  • Address:6448 N Oracle Rd, Tucson, AZ 85704, United States
  • Site:http://tucsonendurancecenter.com/
  • Phone:+1 520-305-1176
Categories
  • Bicycle repair shop
  • Bicycle Shop
  • Training centre
Working hours
  • Monday:10:30AM–5PM
  • Tuesday:12–4PM
  • Wednesday:10:30AM–6PM
  • Thursday:10:30AM–6PM
  • Friday:10:30AM–6PM
  • Saturday:10:30AM–6PM
  • Sunday:10:30AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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