Inconsistent product. Ive been to the Human Bean three times this year and had ordered the same drink, a Java Chip Granita with Ghirardelli chocolate with almond milk. The first time the it was great, loved it. The second time it was bland, no taste of espresso. I returned it and a different lady was happy to remake it and it was great, just like the first time. I went there today and once again, the product was different. I had to order it with coconut milk because they were out of almond milk. The flavor was good but it was liquid, no frappe consistency at all. I point it out to the young man and he assured me it comes out like that because of the alternative milk. I know the coconut milk will not make it so liquid but didnt feel like arguing.I want to support small businesses and local businesses but they need to offer a consistent and competitive product. I feel like a wasted $12.50.In the mean time, Im not coming back.
I like the food and drinks here but honestly I’m disappointed with the Tucson AZ establishment. They are frequently out of items . Seems to be common these days as of Oct 2021. I think Human Bean Tucson needs to have these items available and not substitutes. I mean this is not on occasion it’s like every week! For over a month and half now. I maybe get what I want less than a third of the time the rest hasn’t been a success. That’s pretty low and just not great for a positive review.
I love this place. The staff are so sweet and amazing people. I have stomach problems especially when it comes to coffee but their coffee dont give me stomach problems. And their prices are very affordable and there sizes are big. Overall I love this place and I give it an 5/5
Probably my favorite coffee joint in town, better than starbucks or dunkins.
Yummy coffee. Very friendly staff. First time there. Lots of choices and good value.. Cup size way larger than Starbucks....Enjoy
They have really friendly staff that helped me pick coffee for myself and my friend who I was surprising with it and we both loved it. The pricing was great I got 2 drinks that were both 20 Oz for just over $10. I will absolutely go back.
I love Human Bean, its quick and easy to get in and out. Open minded and relaxed easy going vibe. Always friendly, kind staff, great drinks and even better promotions especially if you download the app. The Java chip smoothie is my fav!
I had a delicious strawberry banana smoothie that really was worth the 5-6$ it cost. 😋 very friendly staff and even better is the muffin tops. Especially warmed. Mmmmmm it was AWESOME!
I am extremely picky about coffee, perhaps it is because I always have lattes, so I can actually taste the coffee. Out of the popular 3 coffee chains in Tucson, this is the best. I went through the drive-thru, and it was very quick. I tried my husbands drink...which was a cookies and cream concoction. It was great, if you like that much sugar and dont care if you can taste the coffee or not. If you want to taste good coffee, try this place!
Super great service, and really great coffee!!I really enjoyed it! And my coffee was 7.00 for 32 oz and the flavor to ME was better than *bucks or dutch. If only they had a location on W. Valencia near Cardinal. *sigh*
First time here with my wife and asked them to surprise me after explaining different flavors I liked... AND THEY DIDNT DISAPPOINT! Im grateful the crew was willing to make something and asked me to try it before I left as well! Im looking forward to making another trip in the future to try something else different 🤗
The staff is fantastic and 5 🌟 all the time on Wil.&22nd St. Shop, and rolls and Cresent sausage egg cheese grill #1 in townCoffees kill starbucks...
Great coffe drinks, expressly and other beverages plus bakery goods. Easy in easy out. Hoping for more locations I Tucso
I tried to get a coffee here for the first time today (10/1/21). I drink something really simple... An iced Americano with cream. One nice girl took my order and let me chat at her about how much I loved Mexican hot chocolate. Another nice girl at the window took my payment. Then she presented my drink...There was no cream and no ice. Well, maybe five ice cubes survived, but you could see a definite line between the coffee at the bottom and the melted ice at the top. I told her I had asked for cream twice when ordering, but obviously nice girl #1 hadnt gotten the order right.I watched the girl remake it and explain they use hot water and it melts the ice. She was pretty matter of fact about it - like, duh, hot water melts ice. I told her some accomodations needed to be made to ensure my ice drink had ice in it. Like, I dont know... maybe please add the cream to the espresso, pour it over the ice and then add some more ice and water to make it an Americano? Nice girl #2 was clearly trying so hard but then she forgot the cream. And then I notice half my espresso sitting in her mixing cup still. She tries to hand me a faintly coffee colored cup of watery cream.I couldnt proceed after this. If you dont know how to tend bar, dont work as a bartender. If you dont know how to make coffee, dont be a barista. My first guess is that the training at Human Bean is deficient. Theres probably no discussion of coffees evolutionary history or what balances a cup. I have a very simple coffee order, but today, I asked for a refund and left empty handed.
Love the coffee & breakfast sandwiches. Received 4 stars because my last few experiences the person working the window was rude and gave poor service. First, she kept cutting me off as I placed my order. Second, after taking my order she had to come back to confirm it multiple times, because she didnt write anything down or put anything in the register. Also these ladies, it was 2 different ladies each occasion yet they had the same problems, didnt cook my breakfast sandwiches long enough, so they were cold in the middle. I didnt realize until I was already driving away. She also gave me the wrong sandwich all together the last time. I asked for bacon croissant and was sent home with a sausage bagel.
I love this place. The coffee is so delicious! The staff are always so friendly. 😊😊
Coffee and such is great. If the crew could get it together it would be much better.
Love this place! After moving back from Idaho and loving a coffee place up there that is so similar to the human bean its just so nice to get drinks I love again!
Chai tea lattes are more watery than anything. I also think they shouldnt offer to toast it should just be how the muffin tops come. The muffin tops are SUPER YUMMY though! The girl working the line outside while it was rainy was more engaging than the one who threw our drinks at us at the window.
It was mine and my besties first time going to this place and we enjoyed our quick stop! Menu was easy to understand and had many non-dairy options easy to find. The chocolate covered espresso bean on top was a cute little touch that sets it apart from other coffee shops weve been to. Only downside is such a small parking lot, but it was wasnt so much a detriment that we wont be back.
Fast friendly service! Very reasonable prices - 4 kids 2 adults, under $20. Deliciousness....
Way overpriced for what you get. My cappuccino barely tasted like coffee, it tasted like some weird candy syrup was added to it. Gross. There are way better coffee shops in Tucson. Skip this one.
They have the worst customer service of any coffee establishment I’ve ever visited. I asked to add caramel to a chocolate drink and they questioned my taste and visibly judged me for requesting it. I asked to use my free drink that I had on the app and they did not, so I had to pay a ridiculous price for a mediocre drink.
It’s been a delightful experience up until this evening. I’m sad to say that the service was utterly slow and i ordered a Carmel granita and got literally only caramel and milk in my cup. I understand it is inconsiderate to go somewhere close to close...but it was 8:15 when I ordered and they close at 9.
All Im gonna say is they asked me if the cream they put in was enough or if I wanted more! I love it!... I ended up getting a bit more cream 🙂🤣
Friendly employees and the best mocha frap I have tasted anywhere! Wish they had a location much closer to my house.
The Human Bean has only drive thru, but we never felt pressured to quickly decide what we want - the place is by a busy road, but we were usually pretty lucky and there were no cars in front of us. So far we tried cappucino without any extra added flavour, chai smoothie, cold brew, breakfast burritos, next time we will be for sure back for the peach special (I keep on forgetting about) and more smoothies!
Great little coffee drive through. Good selection of drinks as well as a few snacks. If you plan to walk up to there side walk up window beware that you may be boxed in where you park as the parking is very tight and lines can be very long. I recommend the snowy white mocha
Cute coffee shop and love the candy with the drink; however, a blonde guy keeps charging us a tip without asking. If he had asked, I would have given one since he was walking out to take our order, but he didnt and stole instead. Its not the first time either, just the first time that I asked for a receipt for proof. Instead of my order being around $13 (which is the total I was verbally given), it was more than $15. If you plan on going there, which we wont be anymore, then please ask for a receipt.Edit: After being in touch about the first issue, we contacted the owners again and they were quick to rectify the issue and are looking into it. So hopefully something comes of this.
Went because we enjoyed the coffee in Bullhead City AZ. Got a large Iced coffee- not great. Purchased a pound and a half of coffee, French roast and Espresso- I got only 1/2 a pound total. I live 40 Miles away so returning is a huge hassle. I emailed the company and got no response. They need a visit from weights and measures so they can stop ripping people off. Huge disappointment- we were looking forward to this location opening up. Get a scale that’s accurate! Wasted 30 dollars of HARD EARNED money. This didn’t even include the tip!
Always great to go there. Great coffee and fantastic staff.
Omgggg!!! Im blow away!! Its soo good. So much better than Starbucks. Ya habe to try it out!!!!
Upgrading my review because Ive learned to avoid going here at night. During the day, this store is on fire. What a pleasant difference.
Employees were friendly. Drinks were quite good. A little pricey, but not too bad.
Had the Mexi Mocha and it was so delicious! The staff was very helpful and super friendly.
Good luck getting the same recipe twice.
Always a great experience here. They are friendly and always make great drinks. We go here often and get multiple different things from Coffee to Energy drinks and were always happy.
Good local coffee spot, nice selection of hot and cold beverages. They offer several lactose alternatives/dairy free options. Among the coffee selections they also have good smoothies. And Happy Hour is a bonus!
I always have the best experience at the Human Bean! I love my favorite drink which was recommended by I believ Maddie. But you must try an Iced Breve with honey, vanilla and lavender. I did change mine to a oatmilk latte. I also really enjoy the chocolate covered espresso bean!
Pretty good drive-through coffee house.
Good drinks. They should speed it up though, some of the employees there are so slow. Ive seen 80 year Olds move faster.
Coffee drink, very full of flavor.very good. Maybe the best one Ive had...ever. Ill be back.
Im in love with the rocks drinks specially the mason jar and the sleep walker
I had to post a great review after our experience tonight! We got a flier in the mail to get a free drink, so we stopped by. Carlos and Gigi did an amazing job walking us through the menu and making sure my fiance enjoyed her drink even though she doesnt like coffee. And chocolate covered espresso beans come with every drink... so good.I highly recommend you give them a try, its worth checking out! Hope they see this review, we really appreciated their service
Far to much money for simple drink products...Two large milkshakes cost $$$ 14.00 $$$
First time here, and needless to say this is now my new favorite shop. Wish I lived closer because they are definitely road trip worthy!!
The coffee is okay not the best I’ve tried. However, I ordered two chorizo breakfast burritos. They were little microwaved burritos. Not even chorizo just seasoned ground beef. I could tell they are microwaved cause they were a little cold in the middle. Do not order any sort of food from here. False advertisement
Love their coffee better than Starbucks and Dutch Brothers. Definitely way better than Dutch Brothers! Also, their staff is always super friendly and helpful. I always ask for a surprise drink and they never fail to pleasantly please with a new surprise each time!
Love this place got any discounts ?
Was the third car in line at the drive thru today and I waited 20 mins to get a medium coffee. Maybe I should stick with Dutch bros.
Every coffee drink my family and I have tried is excellent! Friendly staff, but very small parking lot.
Staff were very friendly and my wife enjoyed her low carb chocolate smoothie....Will be back to try again.
My wife and I came by around 745am on January 12th, the 2 ladies working this morning were awesome very happy and upbeat. She even struck up a conversation while they were making my drink threw the window.. thats a happy employee!! And thank you for the espresso beans you gave my wife 1 even tho we ordered one drink. We will be back
Im here almost every day and while the drinks and food are great, they get my order wrong almost every time.
Service was wonderful, the staff was very polite and professional. It’s the little things that make the biggest impact. Thank you very much for the positivity. My sincere gratitude 🙏
I went in to use my coupon that was sent by mail for three free drinks. The staff was so friendly, so patient. It was a great experience. The drinks were really tasty too. I also could not believe they have a $2 happy hour! I will be coming here more often.
White chocolate mochoa - WOW and the coffee beans
One of my favorite go-to coffee shops
Great coffee at great prices ☕🇺🇲🐴🤠👍🇺🇸
Today Christian the manager on Wilmot and 22nd street, Tucson az helped is with our very complicated 3 drink with flawless customer service. Greeted us with all smiles!However, I am concerned about our favorite batista in the heat today 111° f temperature 🌡with no misters, no shade, and seeing their flushed faces from the extreme heat! I sincerely hope our Arizona Human Bean district and regional managers will take care of our work force teams. Us 5am-ers need out coffee! Wed be nothing without our Allstars batistas!!!
The human bean was great, a young girl helped me with the app on payment, coffee drinks were great, customer service was great
A little slow. Coffee and breakfast sandwich wiche choices good. Love the muffin top.
Always love this place. Friendly staff and great drinks! Be sure tip they deserve it for the awesome customer service they always give.
Good coffee and worth the price I think. Like Starbucks, Duncan Donuts, and Dutch Bros: expect possible long lines.
First time trying one of their coffees. Love love Java chip
Love the bean candy with your drink. Something special. Better than duch bros and Starbucks In my opinion.
This place is amazing. My fav coffee shop in Tucson. Great service and great coffee!
Conveniently located for me when making errands in Tucson.
Good people good drinks good coffee very satisfied oh and good price
Delicious drinks, my favorite coffee spot.Theres no long lines and the service is amazing.
So happy to find by accident! This Oregonian misses Human Bean!!
This was our first time here and we are very disappointed. It tasted watered down. Even with 2 shots in them, there was no feeling of caffeine intake. I will not come here again and hope they improve the quality of their products.
GREAT CHOICES for milk substitutes. Too bad they were out of the milkodamia. Coffee doesnt seem to be too robust as it cant be tasted over the milk products.
1st visit Chai Tea Smoothie was amazing the chocolate coffee bean on top was amazing. My daughter and I loved it! Better prices than most places $5.00 for a 20oz. After 5pm you cannot get a warm muffin as they turn off their oven. A suggestion put a menu at the window where you order. I had to reference back to the picture on my phone. We will definitely be back!
10/5 if I could. I love the little coffee bean candy on top of their drinks.
First time going and had Very good service and taste amazing for a good price. I cant have caffeine and they have options for decaf!! (Also some hot chocolate and tea options) 10/10 recommend and our server was amazing (blonde didnt catch her name ):
We just went to this location and found out they officially open this weekend. The 2 who came outside to greet us took our orders as if they were already in business. They were so wonderful! The drinks are delicious. Totally recommend the snowy mocha! They have a great assortment of drinks and treats and tons of dairy alternatives. This is my new coffee spot! Starbucks, who? Thank you so much, I look forward to your success!
I went to the Wilmot and East 22nd location in Tucson on 04/18/2021. Normally, they make my drinks good during the morning but I went around 8:03pm, which is an hour before they close and I get its almost closing time. I was greeted by a young man who took my order but must not have cared about taking the order correctly. I ordered a 32 oz large iced peppermint mocha and 20 oz medium ACAI smoothie. Instead I was given a peppermint flavored coffee and a mango or pineapple flavored smoothie according to my wife for her smoothie drink. I took the peppermint coffee back for a replacement but I didnt realize the smoothie was also wrong because it wasnt tasted or looked at by my wife until I got home with it.
Loved their Granita caramel Frappe. Can’t wait to go again !
Great service! They are quick even when busy. My coffee has tasted exactly the same on every visit and I cant say that for the competitors coffee. The price is comparable to every other coffee shop. My kids love the fruit smoothies. We have quickly became regulars! I love the added touch of the chocolate espresso bean on my drink.
Downloaded Their App And They Gave Met a 15.00 Credit Their Blended Infused Rockstar Energy Drink Was Tasty and Refreshing!! 🥤😋😋😋
The coffee is good, depending on what you get but the line is very slow to move. A lot of the girls spend too much time chatting it up with men and show no sense of urgency during rush times. I used to come regularly as the staff is very nice until recently I’ve noticed Saraí and Aryela flirt often with the customers. My son has came through the drive through and had an uncomfortable experience with the barista Aryela. He said she was nice but extremely flirty, even when he seemed visibility uncomfortable with her. He comes regularly with his girlfriend and now he feels too uncomfortable to return. People should not feel this way at an establishment!!
This place is amazing! I usually go to Dutch bros but I figured why not try a different drive thru coffee place and Im so thrilled that I did. The chocolate chip muffin is to die for and the coffee is the best Ive ever had. My little sister got a smoothie but i think the lemonades at Dutch bros are probably better. NO wait. exceptional coffee and pastries and they are also pretty cheap. Definitely worth trying to see for yourself.
Caramel apple smoothie 😋 is addictive.
Favorite Coffee in Tucson! The Human Bean is better than those other coffee shop chains. Recently Gigi and Sisia helped my Mother and I at the location at 6295 E 22nd St, Tucson, AZ 85711. They were knowledgeable and helpful. The customer service encouraged by the human connection at Human Bean is extremely positive. And just a plain coffee all the way to a frozen Java chip are fabulous here! I regularly recommend this location!
This place has great coffee and the staff was very courteous, friendly, and quick.
The coffee is really good but stick to drinks. The breakfast burrito wasnt worth the money its printed on
Favorite coffee shop in town! My mom and me go their all the time👍
Best coffee shop and best customer service
Excellent coffee. Always greeted with a smile
My first time there and the customer service, food and drink quality was amazing! The girl taking my order was energetic and sweet, and helped me pick out a drink. And then the people making my order were quick and efficient! I’ll be coming again!!
I love Human Beans coffee best tasting coffees and drinks my most favorite is the candy coffee bean they granis on top of the coffee drinks!!! Human Beans is my #1 shop now. #hook!!
Yum, great drinks and very friendly staff! I got the mocha.