This is the best ice cream I had in the USA. I tried it 3 times till now and it was amazing. This location was great. This picture has dark chocolate 🍫 (it was to tasty) the chocolate flavor in it is rich. The lemon 🍋 was great. The Nutella was good. But the dark chocolate and lemon so tasty. Will come back soon for sure!!
Great place for a refreshing gelato treat anytime of the day!😋
Awesome display and great tasting treats. Family was very happy after visiting. Highly recommend.
I like Frost and we used to love it. They are not as clean and they take less pride in the stores now. My kids have dietary issue and cant have gluten cross contamination. The kids that work behind the counter slop the Gelato into the cups and toss Gelato into other buckets. This contaminates the entire container. I wish they would take pride like they did the first few years they were open. The gelatarias in Italy were run like labs, clean and organized and Frost used to remind me of that. Now that they have franchises everywhere and are getting bigger they are overlooking the attention to detail.
Best gelato that I have had. Tremendous variety. Always a line to be served!
One of our favorite dessert spots, employees are always super nice and a cool little place to sit down and have a delicious cold treat.
Very unique place! So many selections, nice staff, great experiences!
Good place to go great selection
Just amazing must try..!!
This tastes like knock-off gelato. Very faint flavor and consistency is off. I tried hazelnut and vanilla and they tasted very bland
The best Gelato Ive had in Tucson. Highly recommend the Lemon cello.
Not the best gelato but folks are nice and many flavors.
The amaretto and chocolate hazelnut has to be the best combo I’ve had! So good!!!
Always great and friendly staff. Great selection of dairy free!
Great ice cream/yogurt.
No cap best gelato in arizona. i used to get this stuff almost weekly. we still have it shipped it. i love it
I like the place, but every time I ask for something those teenagers that work there are very mean and aggressive. Please do something because is really uncomfortable.Thanks
We have had gelato in Italy and the gelato at Frosts is every bit as good.
This place does great business but Im always underwhelmed. The flavors have a bit of an artificial tang to them (toasted almond tastes like almond flavoring) and the texture isnt like other gelato Ive had. I think there are loyal fans but Im not one.
I love gelato and since were not in Italy, Frost is my number one stop to get delicious gelato. I can highly recommend the salted caramel as well as any of the chocolate gelatos. Frost offer samples so if youre not sure what to get try it out, and really you deserve it get at least two flavors, youll thank me.
Way, way, way overpriced for just AVERAGE ice cream. $21.00 for 3 double scoops of AVERAGE ice cream. Absolutely ridiculous. Did I mention that the ice cream is just AVERAGE? And overpriced?
12-20 3:45pm, A young blonde worker walked in with her mask IN HER HAND to talk to the two young workers on shift while the line led out the door. Missing from this visit: 1. Occupancy control, 2. Mask wearing by the workers. I don’t care if you’re on a shift or not. Masks are required while at the mall. I want things to go back to normal too and it starts with all of us.
The Hazelnut chocolate gelato tasted fine, but was nothing spectacular. My family member got the vanilla and strongly disliked it. Service could have been better too.
Excellent Gelato and dog friendly!
Ice cream on a warm day
Awesome gelato,, me and my lady friend always get the Blackberry Cabernet...so good
We ordered a GeLatte here and it was half full with coffee leaking down the side. Would not recommend.
Lots of flavors, very light (as far as ice creams go anyway) clean establishment.Will be back for sure 😊.
Great atmosphere, wonderful servers, and the best tasting Gelato Ive had.Thank you Frost
Absolutely love Frost! Super delicious!!
Delicious. Large portions.
Exceptional on all counts. Friendly, helpful and fun staff. The Gelato is out of this world, the best I have ever had anywhere. We have been going here since their first store opened and we are always highly impressed. Tonight I had a seasonal Tangelo flavor and just loved it. Trying to pick what flavor you want is the hardest decision ever as they are all so good. So be sure to ask for samples (even if you always get your favorite!) ;-)
Get ready for some of the best Gelato, takes me back to Italy. You wont be disappointed!
Delicious gelato!
Always too many delicious flavors to choose from, and never disappoint.
Ah Gelato! Best in Tucson
The ice cream in frost is absolutely different in an elegant and delicious way!!
Ice cream is amazing, although a bit over priced
Get gelato here!
A summertime must.
The staff were super friendly, and accommodating. I was able to get the nutritional info I needed as a diabetic to enjoy the no sugar added flavor. The Gelato itself tasted so good! It didnt spike my blood sugar and it tasted fresh and chocolatey! The store was clean and the atmosphere was very nice.
Best flavors and great service! Perfect afternoon treat!
Something for everyone here.
Loved it
Great selection of flavors
DELICIOUS 😋
The girls here were awesome. We went in late, right before closing and they didnt seem bother at all. I understand how that can be sometimes. They even hooked up the Daughter with extra gumballs for her Ice Cream. Take care of these people, they are awesome, and a value added resource
Frost gelato is awesome! Some of my favorite flavors are sea salt caramel, pistachio and black cherry, but you really cant go wrong with any flavor. Its hard to resist if I am ever near one of their locations.
Creamy gelato & terrible accountability for wearing masks.
I understand why this place was rated so highly... the gelato is just beautifully made and they had my favorite flavor... banana ♡
Good gelato house with a large selection of flavors. Believe it or not, the original chocolate recipe is hands down my favorite. When choosing a size, I recommend the large as it is only $0.20 more expensive over the medium. Also, you can get multiple flavors in your cup: 2 in a medium, and up to 3 in a large. Oh, and dont be afraid to sample multiple flavors before choosing!
It was pretty good gelato.
Took my granddaughters
The blonde girl working sunday night had a major attitude problem. She was awful and short with my boyfriend and I as soon as we walked in, annoyed she had to serve us. I shrugged it off, maybe she had a bad day, but then a group of men came in and she completely changed her tone from rude to overly bubbly, flirting with the men. Im sorry, but women need to start treating other women better in the service industry and not exploit themselves to male clientele. Expect more for yourself and treat ALL customers with kindness not just cute boys.
Great place, great gelato, great service staff. You wont be disappointed!
Amazing selection. The pumpkin, lemon & black marble cherry were scrumptious!
Dangerous place !! My party ate everything and saved me nothing...
Great gelato. Many flavors and pretty presentation. Great venue. Perfect evening dessert location. There is even an outside fireplace near by for the winter months.
One of my favorites!!!
Great gelato
Bought my child a Tangelo gelato at the La Encantada Frost. After a few bites she had discovered there was a mans size clipped nail in her mouth from her gelato. She also saw a second in her cup of melting gelato. She was mortified having this experience & highly disgusted. We wont be returning to this location again.
The service was amazing. They had so many amazing flavors it was hard to choose just 1.
Not happy that this place doesn’t have a policy to inform people with food allergies. Staff was very lax when it came to answering questions regarding ingredients. They were not able to answer questions about the toppings, Some of which could have possibly contained the ingredient in question. We’re talking life threatening allergic reaction due to cross contamination. They told us that the actual gelato did not contain the allergin but did not have info about the cookies, or other toppings used to display the gelato. The young manager became defensive and clearly couldn’t answer our question. Beware anyone with food allergies, they don’t know what they are doing and clearly have not had training in how to handle such requests.
Quick and easy dessert. The quality is clear. I recommend sampling a flavor or 2 before picking because the choices are all so good
I absolutely love Frost! It has great gelato and great service. It is definitely a must when in Tucson.
Friendly staff and delicious flavors. Tried the plain chocolate and it was full of chocolate chucks which added richness to the gelato great place for a sweet treat
The cherry marble & mint chip were divine.
Yummy yummy
Quality gelato with a great selection. Great outdoor seating at a really nice area with a fireplace nearby. Plenty of parking but it can fill up.
Best place, best ice cream! Yummy
This place has ruined me! All other ice cream just makes me wish I was eating Frost Gelato! Its so smooth and flavorful! Excellent and varied selection of flavors! A tad pricey but worth it!
Great place for a low calorie dessert after visiting one of the surrounding restaurants.Imported ingredients from Italy and made true to that tradition.
The best ice cream ever soooooo creamy!!! All the flavors are great. The chocolate is amazing!
Absolutely love Frost, definitely a flavor or two or twenty to please most everyone.
Gelato taste great! we got three flavors. each of them has rich flavor.
The gelato was great, the service was good?
Fantastic gelato! You must try this shop if in the area. Don, the manager, immediately treated us like old friends. Bravo! We will be back.
Literally come here all the time. Usually great service except for once....but I go there a ton sooo I’ll take those odd any day
Delicious gelato, made even better by the fast, friendly service you receive from the staff! Great dessert to a Friday-night dinner!
Elena was very attentive with keeping us hydrated and offering new flavors of gelato ♡ The mall was busy and many brought their dogs to walk around ♡ enjoying the beautiful day ♡