Best ice cream, the poor lady working (the musician lady) definitely needed a helping hand, kept a positive attitude through midday rush. I will always come back to this particular store. Owner please staff at least 2 people so you dont burn out your good workers.

I love how much variety there is, the staff was great, and the ice cream tasted delicious. You can order cakes, buy cakes, there is warm desserts, sundaes, and other beverages. There is indoor seating, a flavor of the month, and cake orders.

My family and i came in on Tuesday April 13th @ around 2pm & i believe it was Rosemary that helped & it was the BEST CUSTOMER SERVICE EVER! SHE WAS SO KIND & AMAZING. Helped my daughter w/EVERYTHING she wanted and needed and she was just great!

I am so glad that Baseball Nut is sold all year long! Excellent service!

Every time Ive been here, the staff is always super friendly and helpful.

Came in with a large group and was told we couldnt sit in the back section because they close at that section at 9. Not very good customer service.

The girls working here on Easter night were so nice and had great customer service!

Great ice cream. 1st time. Definitely will have to come back

Out of mint chocolate chip again, bummer! Very dirty tonight too 🙁

Excellent customer service, amazing flavors, very patient and kind. I had an amazing experience and I used to go pretty often before Covid. The workers always made sure to get my order correct. Highly recommend!

This location is great. It is very clean and the staff here are super friendly. Parking can be a bit tough in this area because of the mall.

When we entered the store it was dirty. The two workers had their masks below their chin while they were working with the ice cream. We didn’t get full scoops of ice cream. We paid 16 dollars for sad excuses of poorly scooped ice cream. I was supposed to get a 3 scoop sundae but I got 2 instead. We are never coming back. Worst experience ever. Waste of money.

Wonderful staff here. Reminds me of the song ‘Ice Cream Man’ by Van Halen.

Wow I just called the Baskin-Robbins at 7555 N. La Cholla in Tucson and the person working there was really rude. I called 5 minutes before they opened and Rosemary answered and said, were closed and hung up on me. I called back after they were open and again Rosemary answered. I proceeded to ask her my question and then she said, were really busy, and hung up on me again. I will not be giving this store my business now or in the future.

Not stocking dairy free ice cream options

Good ice cream. A lot of different flavors. Very good. We wish we had one in nogales AZ. We live there. We do not have nothing

Customer service is good clean good ice cream but they ran out of cotton candy and it was out for two weeks and I don’t know if they’ve ever restocked but if it’s popular why wouldn’t you restock my only complaint I’ve been to A lot of Baskin-Robbins all over and they have cotton candy ice cream get with it that’s ridiculous I go to marble slab from now on Lost a customer two actually me and my husband

Wish they had Baseball Nut all year long. Its my favorite and had to get it before its gone. Still the best place for ice cream.

Best staff & awesome ice cream 🍦.

It has been years since I had been to baskin Robbins I Im not sure why I think that the retail market change so much and so many new types of gourmet brands were introduced it just fell below my radar but it was a friends birthday who had specifically asked for one of their ice cream cakes which I remembered as being quite good well in wecwent very clean well lit 2 19 or 20 year olds stood behind the counter taking to each other ignoring us in an empty store well the short story is the service was among the worse I have ever experienced they kept talking to each other like I was invisible and only talked to me when I asked a question which no matter how basic it was they never knew the answer well wr pretty much had to figure out everything about the cakes by ourselves but the real surprise came when I put a spoonful of the cake in my mouth it was wonderful all that I remembered it was so if you havent been by one I. A long time do your6or a favor stop by one agive your memory a treat

The girls are very easy going and spot on with orders! Love going here!

Ice cream was delicious as always. Service, not so much. Also, they need to step up the cleaning; floor was sticky with napkins, spoons and straws everywhere.

Best cake, EVER! Hope their parking lot is finished soon...

Always friendly staff clean place

They ALWAYS have great customer service! Even on the $1.50 cones days, they are quick and serve with a smile.

They had 1 person working & there was a pretty long lineI ended up nust leaving after waiting over 20 minutes

I went here on 12/27/16 at approximately 1230 (in case the owner wants to pinpoint the employee.). Whoever the employee was, she was wonderful. So friendly, great customer service, and did an awesome job lettering a cake for me.

Ice cream was icy and creamy, but nothing special. Too expensive for what it is and the serving sizes are corporately controlled which feels really sterile or cheap or something else not good. The outside decor needs to be redone in the worst way. Store sign is burnt out and the window decals were ruined by the sun long ago and they are full black instead of color pictures, which makes the whole place look really sketchy.

Friendly n fast service. We have visited this BR a lot of times.

OMG! The upside down praline icecream is heavenly.

This is Mom and Is favorite Baskin & Robins. Always gives excellent service.

Good ice cream and friendly staff. Awesome.

I feel bad because I didnt go to the local place the screamery which has yummy ice cream but had to try the flavor of the month jolly mint it was very good

Great service from the sweet young woman behind the counter! Pistachio Almond..yum!

I just love this place, they take good care of me every time.

We went to purchase an ice cream cake for our granddaughter and she chose a little heart cake. My husband had an ice cream cone, great staff and ice cream!

Super friendly service and great ice cream.

Emily is awesome and made our visit wonderful!

Takes a little longer than I would have liked to be helped, but I might have been spoiled by the other faster places like Coldstone and Dairy Queen. The tables here could use a bit of a cleaning, especially because melted ice cream drippings are stickier than glue.

Go inside, there drive up, seems like there microphone cant hear any thing. Inside you get waited on like a king.

The ice cream here is absolutely heavenly and the service is, hands down, better than that if a high-end hotel!

The lady that is there all the time is so sweet! Loved our cake!

I liked the ice cream!

Staff was friendly. Larger seating area would be great.

Such a nice people with delicious ice cream menu

I love Baskin Robins. I always go to the la cholla one because of how nice the employees are.

Many great flavors and the employees are super friendly and helpful!!!!

Place is filthy and run down. They are a huge ice cream chain why havent they updated the decor

Good service. Good ice cream but a little over priced

Im a pretty big fan of Baskin Robbins, but after visiting the location on La Cholla, I will not be returning. I stopped in on a Sunday around 6pm to get a sundae and when I walked in, I was immediately disgusted by the appearance. The floors were disgusting and looked like they hadnt been mopped in weeks. The tables hadnt been cleaned, and there were 5 workers on duty one of which was behind the counter eating Chipotle....really WTF? That is extremely unprofessional and unsanitary. I placed a complaint on the Baskin Robbins website and hope this review makes it to the manager at that location. If you are going to have a bunch of kids running your store - make sure they are responsible enough to take charge and ensure the place is running and operating the way it should.

Good ice cream and nice people.

The Cappuccino Blasts and service were great!

Great place to celebrate the little things with friends.

Its got all your flavors at a decent price. The shop just seems cramped and messy...

Got a mint chocolate chip cake. Need I say more?

Love the Carmel cotton candy ice cream

The ladies are always so welcoming.

Always good ice cream

The atmosphere was grat

Great ice cream.

Its icecream people. Even when its bad its good.

Employees were 👍 great

Best ice cream

Delicious and prompt.

Who doesnt love ice cream?

Good ice cream

Great icecream!!!

Mmmm

YUMMM

Good

As always.

VARIETY

Rich ice cream!