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Cycle Gear
2 W Grant Rd, Tucson, AZ 85705, United States
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Cycle Gear
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Jo
Review №1

They had the tire I needed in stock and their salesmen were very knowledgeable. They also werebusy but yet still managed to get my tire mounted and balanced in a very timely manner.

Om
Review №2

Good selection/ great staff. Was able to find the riding boots,in the size I wanted and got a lot of help picking out the perfect helmet for me. 👍

To
Review №3

We were there to purchase a riding jacket for my wife. The sales staff were very helpful in explaining the options and confirming the proper fit. It was a pleasurable experience.

wi
Review №4

Went in to look at new helmets. Talk to Nick helped me get fitted find the right helmet. And gave me a smoking deal that I had to get two helmets. Im very happy with my choice and will return to that location.

Sc
Review №5

Wow very nice guy I talked to. Was very helpful and knowledgeable. Looking forward to going back.

Mi
Review №6

All the staffing there is super awesome and friend and VERY helpful. The place is super clean, and everything is really well priced. Love these guys! Keep up the hard work!

Ro
Review №7

These guys are great. Always Knowledgable and professional. Customer service is top notch!!!

To
Review №8

Ben went above and beyond to find just the right pair of gloves, and then talked me through several helmets.

Re
Review №9

1st timer to bikes. I got a lesson on all things motorcycle gear. It was gear 101! The ppl there were patient, knowledgeable, and fun loving. I left smarter and more equipped than anything. Shout out to Nick & Ben for hanging out. Its worth a visit!

Ro
Review №10

Great experience with a wide variety of gear to choose from! Shelby was awesome and was able to pull from her own experience to provide my daughter and myself great tips to pick what we needed. We will definitely come again!!!!

Ke
Review №11

I was treated very well by a young staff member who steered me to an alternative helmet with built-in communications from the one I had in mind. Further, I was informed of special police discount and membership benefits of joining Cycle Gears network. I have purchased many items over the years at this store and have been very pleased with the staff.

Da
Review №12

Very knowledgeable and friendly staff. Great shop for moto gear.

Pi
Review №13

As a non rider I wasnt sure what to expect. Went with my bestie to get a helmet so I could ride with her.The staff is super friendly and helpful. I tried on several and got a white one that I went riding with today. Very comfy

Pa
Review №14

Cycle gear is the one place to stop for motorcycle gear/parts. Prices are correct, and the guys in Tucson are super helpful. The store return policy is also great, and there is designated motorcycle parking outside.

Je
Review №15

They have a decent collection of helmets, jackets, gloves, and maintenance items; and anything they dont have in stock, they can order for you. Every time I go in, theyre very helpful, and turnaround time for mounting and balancing new tires is fantastic. I picked up a nail in my tire and was able to get a replacement installed same day. Ben was incredibly helpful in making sure that I didnt have to spend my holiday weekend without my motorcycle. You do have to bring in the wheel already taken off the bike, but its a competitive price and significantly less wait time than trying to go to a dealership for a tire change.

Di
Review №16

Staff was extremely helpful def recommend 10/10 would go again

Jo
Review №17

Nick and the team at Cycle Gear in Tucson always go above and beyond to satisfy the customer. The friendliness of the staff, their knowledge, and professionalism is always top-notch. The only area I wish could expand their excellence in service is if corporation provided them a lift to change tires on a bike. This would allow a customer riding in to select new tires and ride out in safety. Not everyone is mechanically inclined to remove the wheels and reinstall them without the possibility of causing any damage. In addition, I made a purchase online and received my items in the mail with a 20% off coupon for in-store purchase of $75.00 or more. However, that coupon was already 8 months and 6 days expired. What good is that? I tried to call the 1-800 Number on the card but of course, no one answers.

Pr
Review №18

The people there were incredibly helpful and knowledgeable, and the fact that they’re open on Sundays makes this the perfect place for me. Cheers!

Dr
Review №19

Cool employees, veteran friendly and a very inviting atmosphere. A after checking their online store I went in to look at helmets, found one my wife was looking for and had a good fitting exp for my first helmet.

Ti
Review №20

I ordered the tires I wanted with no pressure or upsell from the staff. My questions regarding tubes, installation and extra fees (i.e. disposal fee) were answered quickly and accurately. I was notified by email when the tires arrived and brought my wheels in to have the tires mounted.The salesman gave me an honest estimate of when I could pick them up and actually called me a couple of hours prior to the appointed time to let me know they were ready.Pick-up was quick and painless (but it would be nice to have a small tire cart or dolly to get the new tires and wheels to my truck. Automatic (power operated) doors would also be a nice touch for the physically challenged.Your store was clean and well-stocked, but could use more aisle space. A larger location or expansion into the adjacent vacant storefront may be a good thought.

F
Review №21

I had just purchased a 2017 CB 1100 . Within hours I rode to CYCLE GEAR. I was greeted as I walked in, letting me know that I will be helped, once staff got a chance. . Soon there after a team member ( sorry forgot name) was helping me find an ABSOLUTE necessary piece of motorcycle gear, that II must wear when Ridding. A HELMET . Great service PRICES.

Je
Review №22

I originally found this motorcycle shop looking for materials needed for an oil change and a good outdoor bike cover. They not only helped me, but little did I know Id be launched into the greatest Adventure a beginner Motorcycle enthusiast could ask for and a realm full of professional riders. Ive now purchased a really nice helmet and other materials from this store and Im sure I will be back again. Any of the friendly store workers here are more than capable of helping customer needs and providing key information, and Blake was my guy who helped me out so shout out to him! I would highly recommend anyone stop by this store just to look around or ask for recommendations on nearly anything measured in cc for displacement (or even e-bikes!). My only recommendation to the store would be to carry more 151 oil filters! Thanks again yall, and safe travels out there :)

Ti
Review №23

The guys were very helpful and friendly. Got some great gloves and headset. Highly recommend.

Ve
Review №24

Best cycle gear shop ever. Nick and his crew all gave positive, “customer first” attitudes. The only place I will shop fir my motorcycle needs.

De
Review №25

Had an awesome experience from the moment I walked in. Victor assisted me with sizing myself for a helmet and showed me around the store so I could see all of the products they have to offer. He was professional, amiable and extremely helpful in answering every question I could think of to ask. I will absolutely visit the store again in the near future! Thanks!

Je
Review №26

Friendly staff always making you feel like theyre there to help and knowledgeable as well. If they dont have what you need at the time they can order it in for you. Great selection of products in the store for all your motorcycle needs.

Da
Review №27

Went in with a picture and the guy helping me knew exactly what I needed. In and out quickly with what I needed.

Gl
Review №28

Ive been shopping here since October when I bought my R1150GS. My first salesperson was Blake who steered me into a quality bike cover. When I asked him if there were any groups he knew of that I might ride with, he offered me his business card inviting me to his local Facebook adventure riding group. To this day he, as well as all the other quite knowledgeable staff have been taking care of all my biking needs. Their return policy is unquestionably the best in the business The staff have come to know me and I appreciate their personal attention. Finding Blakes adventure group has and still is an uplifting experience in my life. Thanks to all you!.

Db
Review №29

Always friendly staff and help out when needed.

je
Review №30

After going to 4 different motorcycle stores, I found the Ram Mount phone holder I was looking for here in Cycle Gear. Staff was friendly and knowledgeable. Awesome place to shop.

Au
Review №31

Love this location staff are very knowledgeable on everything in the store they are very helpful. I recently had a accident and they were able to give me detailed help on picking a new helmet that will cater to how i ride.

He
Review №32

Chris was amazing! Super polite and helped me buy my first motorcycle gear! Told him what I liked and he found everything I was looking for in one shot. Definitely going back!

Ro
Review №33

Never been here before but Justin helped me with my first helmet purchase. (Shoei GT-Air II) He was very informative and knowledgeable. Cycle Gear has a lot of cool riding apparel. I’m a first time rider so highly recommend this place to everyone and ask for Justin, he will help you out. GREAT PLACE!!!

Rj
Review №34

Great place to find all your moto gear, friendly knowledgeable staff. Had what I was looking for at a great price. ILL B BACK

La
Review №35

Absolutely the best around. Ive been dealing with this company since before even knowing they had brick and mortar stores. They are very knowledgeable and are willing to work with you until satisfied. Will continue to do busy with this company for the foreseeable future.

Ka
Review №36

I dont buy a lot of motorcycle gear, but this is where I go for security equipment. My first time here, they recommended me a break alarm that Ive been using for a couple years now and love. This last time, I came in looking for some added security for my new Grom. The woman who helped me gave me some really good suggestions and even led me to an even better alarm system that Im going to save up for. I trust these guys because it feels like everyone who works here is a rider themselves and theyre happy to share their experience with various products to lead you in the right direction. Its great customer service that makes you feel like they care about you and your bike.

Ma
Review №37

Friendly staff helped me find the right fit for a first helmet and staff was very nice I will be coming back once I get my MT09 for street accessories as they have both offroad and on road styles.highly recommend over ridenow 👍

Ad
Review №38

Helpful and knowledgeable staff and all the gear I needed to prepare for my cross country ride.

Fa
Review №39

It just was a good experience all around. They had the helmet I wanted in the size I needed. Salesman was great.

Br
Review №40

Sales rep was friendly and knowledgeable. Gear was all priced competitively as well. Will purchase from here again!

St
Review №41

They have a nice staff that is always eager to assist with all things motorcycle.

Ra
Review №42

Ben at cycle gear has great customer service and takes care of any issues promptly!

Br
Review №43

I needed a new helmet. The staff was very helpful. Helped me pick out a good fit and also a Bluetooth solution. They even installed the Bluetooth for free.

Do
Review №44

You always treat me great I always get what I need there

Ju
Review №45

Sales associates were awesome like always very helpful very respectful awesomeStoreStore is always very neat And they are always willing to go the extra effort so you have a great customer service experience

Gr
Review №46

Professional and courteous employees. If they didnt have an answer, they looked it up so you could make an informed decision. I appreciated that. Great experience and a job well done!

Ri
Review №47

The salesman was very helpful, understood my issue, ordered the correct pieces for my helmet and installed a Sena in my helmet right as I waited. He also looked up some warranty information on a previous purchase for me. I was very happy with him.

Gr
Review №48

The guy that helped me was fantastic. He new what I wanted and took the time to tell me some tips to get what I wanted done.

Ed
Review №49

Great selection and pricing. Awesome sales people and you can order online and pick up. Best motorcycle gear store in Arizona !

Mi
Review №50

Sales person was very knowledgeable. Remained with us during the whole processPresent, attentive and friendly.Mike

Jo
Review №51

Great place, Ill drive out of my way not to go to ridenow

Pa
Review №52

They went above and beyond their regular duty. They made sure I had what I needed.I was 15 minutes after closing time.They made sure I left with the master chain link I needed, even though they were closed already. Great Place with a Great Staff!Thanks AgainPJ

Ja
Review №53

These guys are Rockstars. Friendly, professional, know exactly what i needed. Store is clean and well organized.Great Job!!

Ma
Review №54

2 quarts of oil, oil filter, a pair of grips, grip glue. $75.00 reasonable pricing. Would’ve spent more on some riding gear but everything‘s black come on it’s Tucson Arizona it’s going to be 100° every day for the next three months. Like the new Troy Lee gear except no over the boot pants and a lot of black it’s too hot for black in Tucson. Staff mostly knowledgeable seems to be a high turnover of employees. Give you four out of five stars. I’d like to see you have stickers of all the products you have and not have to pay for the stickers after you buy the product. That’s all, keep up the good work!!

Ma
Review №55

Salesperson was very nice and helpful. He repaired my helmet quickly and did a very good . The salespeople at the store are nice and dont push you to buy something that does not fit.

do
Review №56

Always enjoy shopping at Cycle Gear. Great helpers and they always let me browse without following me around, and I always find something, no matter how small, and buy it. Ill be back to buy some summer weight shoes within the next week. Saw something I liked.

Ro
Review №57

Went for tire and got great service! Also bought a jacket.

Da
Review №58

The manager was above and beyond helpful I was impressed....much better than ordering from them online.

jo
Review №59

Great customer service. The store is very well stocked although the helmet I wanted had to be ordered and will arrive in 4 days.They will install the bluetooth unit at no charge. That works.

De
Review №60

Had the last pair of FMF OTG Goggles & a smoke lens I have needed for months. Very helpful staff & knowledgeable and even have job opportunities for those whod like a career with their company. Great location like 5 mins. from my house👍👍💥🌟🌟🌟🌟🌟

Ch
Review №61

Helpful, knowledgeable, friendly, and community oriented. Thanks all!

Mi
Review №62

Love this store. Super helpful and have never had a bad experience.

Ma
Review №63

I just recently had new tires put on my B King. Turn around time on my wheels was really fast, staff is always super helpful. Ive never had a bad experience at this location (Tucson).

Fr
Review №64

The staff was very attentive and engaging. My tire was mounted and ready earlier than expected.

Ti
Review №65

Employee was very helpful head knowledge of products and I will definitely go back

Ju
Review №66

Great customer service and the best selection and deals for sure.

Ir
Review №67

Bought a rear tire here, purchased on line and had it shipped to them. Good tire and had it done by noon.

Ap
Review №68

Im a single mom and new to all this riding stuff. The gentleman that helped me asked questions in order to get me with the correct riding gear for my kids as well as listened to any concerns and questions I had. I will definitely be going back for future purchases.

Ro
Review №69

Chill type employees with Great product knowledge and products is what makes this place Awesome

Cy
Review №70

Energetic, knowledgeable salesman! Helped me find the perfect (for me) helmet. He was very patient!

Ch
Review №71

People working are happy to help and definitely care about their job

Mi
Review №72

Good inventory, helpful staff and inviting for all skill levels. Thanks!

Mi
Review №73

Love this store - local and extremely helpful. In this day when we are all about ordering through Amazon and having zero human interaction, its nice when you get service from people at the actual store. Trying stuff on is a necessity to be comfortable for a ride. Got a cardo talkpack and they installed it on my helmet at the store. I know its easy but its nice they offered and they did a good job. Also heard they may be partnering with RevZilla so hopefully that gets more inventory. Service dude noticed the velcro fell off on the mic on 1st attempt, 2nd attempt was good for a day, must have just been old but he did give it a solid attempt. He was really careful with gloves and cleaning. I did it at home with some super strong adhesive my son had, all is well and havent had a problem since. Keeping it at 5 stars for him trying because it was good when I left.

Mi
Review №74

Associates were very helpful and pleasant to talk with!

Ch
Review №75

I have never had a bad experience at the Tucson Arizona location. Everyone just wants to help & know when to back off. I dont mean that in a negative way at all, but when youve worked retail as long as I have you know that as a shopper, sometimes you just want to figure it out yourself. Or you are just killing some time. I was there Friday, Saturday & Wednesday. Might stop in Phoenix Thursday! Thanks for everything!

Br
Review №76

It is a bit on the pricey side, but the guys there know there stuff and are great at helping customers of all experience levels.

Jo
Review №77

Great customer service all employees their are perfect I will get all my gear their...

Ja
Review №78

I’ve gotten most of my gear from Cycle Gear. The staff is very helpful and polite. They let me try on helmets and other gear to get a feel for what I want.

Mi
Review №79

Outstanding knowledge and help with all my motorcycle needs.

Ma
Review №80

Always friendly and helpful just call ahead to be sure they have what you want if not theyll order it.

Ke
Review №81

Super happy with purchase plus great service

Za
Review №82

Always have what I need and great staff

Ra
Review №83

Excellent service, Very attentive and eye for detail! 100% Happy

Ke
Review №84

Great customer service! Friendly, knowledgeable staff and very fair pricing!

Jo
Review №85

Great prices. Friendly customer service. No pressure to buy extras.

ja
Review №86

Great team. Friendly and knowledgeable. Thats why I go there.

Al
Review №87

Found the all weather cycle cover O needed to covery 2018 Goldwing Tour.

Ti
Review №88

Excellent service. Knowledgeable and helpful

Wa
Review №89

Excellent service with my purchase.

De
Review №90

Really appreciated the assistance and time of the staff member we worked with

Fr
Review №91

Helped me from the time I walked in the door, had what I needed and very friendly

Ca
Review №92

Was very informative of the products, found what I was looking for, and was very personable.

Ch
Review №93

As usual Savannah I believe her name is, took care of my needs. This time being a Bluetooth system for my helmet and she also installed it while I waited! She also got me an insurance program for it which was more than reasonable. The system is working very well by the way! Lets keep our brick and mortar stores going boys and girls, how quickly we forget the good info we receive from these people. Thanks again and Ill be back!

Ad
Review №94

Great service, quick turnaround, friendly, knowledgeable staff.

Ro
Review №95

Their store is awesome. I have used their online store as well. The staff are friendly and knowledgeable.

Mi
Review №96

Great staff . Paddle tire ready for dunes.

Ja
Review №97

Im a beginner rider, I went in looking for a helmet and could not have been more pleased with my experience.

De
Review №98

My neighbor Travis recommended me this place, claiming he always gets great service. So I called and Zach helped me with ordering my tires he was professional and helpful. When I went to go pick up my tires, cuttie Dan did an awesome job installing them. Let me say that I am very grateful for Dans excellent customer service skills because he took an extra step to help me and not many people do that. Im from out of town and he was able to install my tires in a short notice and on a Friday night. I would recommend Cyclegear 👌 it was differently worth the drive. Cant wait to go riding❣

Ja
Review №99

Open on Sundays! Friendly and knowledgeable staff. What they dont have in store they can order and ship to your home or ship to the store. Military discount is a plus. I bought 2 different styles of cruise controls, as long as I keep the package nice and all of the parts together I was told I can bring the one I dont use/like back. Awesome!

Ch
Review №100

Great helpful staff, not the best selection for motorcycle tires though. Riding gear selection is great.

Information
60 Photos
100 Comments
4.5 Rating
  • Address:2 W Grant Rd, Tucson, AZ 85705, United States
  • Site:https://cyclegear.com/stores/cycle-gear-tucson-arizona-store-23
  • Phone:+1 520-882-8111
Categories
  • Motorcycle shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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