We love our rugs! We searched all over town and finally found our beautiful Gabeh rugs at Room of Rugs. Michael was very helpful in allowing us to take the rugs home to ensure the size and colors worked....that made a big difference. The price, quality and great service made this purchase an easy decision.Thank you Michael!
This review covers two excellent buying experiences weve had with Michael and Room of Rugs. Michael carries only beautiful high quality rugs... so this is the place to go if you want one that you can be proud of, one that will last many years, and an excellent value. Both Michael and Thomas are experts in this field, and were very patient and helpful with us as we searched throughout the store for what we thought would be just right for us, and we couldnt be happier with our selections. We would not hesitate to send our best friends to Room of Rugs.
If you are looking for high quality area rugs with highly professional service this is your place! We were very satisfied with Michaels help when we picked out our new rugs for our new house. They go out of their way to help and made us feel great. We are especially satisfied when we look at the colors and quality of our rugs. Very very nice!!
We visited several Tucson rug stores where we were treated with condescension. But not at Room of Rugs. Michael was patient, showing us as many rugs as we wanted to look at. He was not pushy and genuinely helped us find what we wanted. We ended up buying all our rugs (4) from him and were very happy to do so. Then they delivered the rugs and installed them to our specification. Great!
As an artist I am drawn to color, as a customer, I am drawn to care & concern. At Room Of Rugs my family experienced both . Michael & his assistant, Logan patiently helped us choose the perfect hand knotted Southwestern rug.
We went to a number of rug and carpet places in the Tucson area and found a wonderful store, Room of Rugs, with many choices of rugs with southwestern patterns. Michael was great to deal with. We tried two different rugs in our home and chose the style and size that fit in perfectly with our furniture and decorations. I can enthusiastically recommend Michael and Room of Rugs if you are in the market for southwestern themed rugs and many other styles that we looked at when we were shopping there.
If youre looking for an area rug, dont miss the excellent shopping experience at Room of Rugs! Not only does this store provide a large selection of rugs in various styles, sizes, and price ranges, it also provides outstanding salesmanship and service! With the help of Michael and Logan, we purchased a stunning dining room rug that perfectly complements our home! Room of Rugs is also conveniently located at N. Oracle and Ina Rd., which made doing business there easy. I cant wait for our next rug purchase at Room of Rugs!
Shopping at Room of Rugs was a delightful and wonderful experience. They have a large selection of quality rugs in several different price ranges. They made it very easy to select rug possibilities by laying them out on the floor. No pressure, just very helpful solving a rug dilemma.I found a rug that I thought would be the right color and design for my living room, but not sure if the size was right. The owner, Michael, suggested I take it home to see how it would look.It was the perfect one except for the size. He got the right size for me and the rug looks fantastic - pulling the whole room together. He provided spot cleaning instructions that are very helpful and also offers a rug cleaning service, when needed.
I had a great experience. The staff is very helpful and knowledgeable and they have the highest quality products. I couldn’t be happier with my purchase.
Michael and Logan at Room of Rugs were exceptionally helpful in finding the right rugs for our new home. They have a large variety and are friendly and accommodating. Would definitely shop here again!
After searching all over town, we found our perfect rug at Room of Rugs. The showroom is laid out nicely with the larger rugs hung rather than in piles, which made it much easier to make choices. The rugs are all of high quality, and the owner, Michael, was very helpful with selections. We highly recommend Room of Rugs based on our positive experience.
Room of Rugs is an amazing place. Michael knows his inventory like the back of his hand. He was able to find just the perfect rug to fit our unique and challenging requirements of limited space and make the room feel more spacious and inviting. We were offered the option to take the rug home to try it if we would like to make sure it would work for us. We highly recommend Room of Rugs and will be back to purchase other rugs.We have now made a second rug purchase from Michael and were equally happy with the experience and merchandise.
Room of Rugs is absolutely my only place for Rugs! The owner, Michael Sondergaard, is wonderful! He has the highest quality rugs and is really so fast to find the perfect one for the room. He and his staff are friendly and helpful--they will happily show you 100 rugs until you find the perfect one. And, the help does not end with the purchase. Michael really supports his customers from delivery to cleaning needs/advice!
There is a wonderful selection. The owner is very helpful without being pushy. We found 2 lovely rugs and I dont doubt that we will return for more at some point. I highly recommend Room of Rugs!!
I recently bought a beautiful handmade rug from Room of Rugs. They have a wonderful selection and Michael was very helpful showing me all the rugs. Great customer service with this organization. I would buy from them again.
We had researched several rug stores before visiting Room of Rugs. Our needs were very specific: a southwestern 9x12 that we had to have that day. Michael found us the perfect rug in inventory within a few minutes. The next day we were back for a 6x9. Again found the perfect rug. Michael is knowledgeable, helpful, and friendly as well as being price competitive.
Beautiful rug. Excellent experience with the owner and proprietor.Highly recommend shopping here.
We bought six wool rugs from Michael at Room of Rugs, and I have recommended them to everyone! I could not have been more pleased by Michaels high level of service (we bought home so many rugs to try out, at his insistence!), competitive prices, and personal warmth. !We still have a few rugs to go, and we will absolutely go only to Room of Rugs
I found a nice rug with colors that fit in perfectly.. They seem to have a large selection, particularly of Southwest styles which was what my wife and I were looking for. Owner Michael was very helpful and we ended up ordering one in a better size for us. Pleasant experience and we got just what we wanted.
Room of rugs offers a huge selection of area rugs in various sizes. The owner, Michael, is very knowledgeable and was helpful in suggesting rugs in various qualities and price points. He is not pushy and allowed us to take home rugs to try out in our home. He offers information on rug upkeep and also arranges for rugs to be cleaned if you want that service. We have purchased several rugs from this store and the quality is great.
Michael was very gracious in helping us to choose our rug. He answered all our questions and was very professional. We were able to take the rug home on approval to be sure it would look fantastic in our great room; and it does! We would so recommend Michael and Room of Rugs to anyone who is looking for a rug.
Just purchased a rug from Room of Rugs. Great selection. Michael had to order the last one available from east coast after original one was damaged in transit. Great service. Very happy.
I would like to take the opportunity to offer this unsolicited praise for our recent experience at your business, specifically that of extending our compliments to your associate, Mia, for her outstanding customer service. We inadvertently discovered your store while rug shopping as the store we initially visited was inexplicably closed.We are novice purchasers in this market and were seeking a rug for our new home. While we have had positive customer service many times before at businesses, Mia truly excelled given her knowledge, professionalism, energy, and patience in helping us assess and determine our needs. Without hesitation, she presented a variety of patterns and described each in detail based on designs preferences we described to her. We became relaxed at the no-pressure atmosphere, which allowed us to focus on reviewing, comparing, and selecting the fine rug we came to purchase. And so many beautiful and sophisticated designs from which to choose!What helped determine our purchase was your policy to test in our home several patterns and varieties prior to our ultimate decision. Additionally, we appreciate Mias follow-up research in providing--at our request--further details regarding our selection.Thank you for our experience at your business and we look forward to future purchases.
Michael was great, no pressure and a great selection. I will be going back for another for our living roomThanks again Michael
After visiting several rug dealers we decided to buy from Room of Rugs. Michael (the owner) was very helpful and knowledgable. He was the one most able to bring out samples from his collection that harmonized with the representative items we brought to him from our home. He happily answered all of our questions and allowed us to take home 2 X 3 samples, large enough to enable us to better visualize how the full-sized rug would complete the living room. The delivery/installation was flawless and was made within the time frame promised. Our new rug is perfect! We highly recommend Room of Rugs!
My husband and I were able to find two beautiful rugs that fit our criteria, perfectly. The sales person who assisted us listened to us and used that to show us rugs and we enjoyed the experience.Even with the restrictions due to the pandemic, we received excellent care.Happy in Oro Valley!
Room of Rugs made my dreaded rug shopping experience pleasurable. There’s a wide variety of selection of high quality rugs and we are very pleased with our purchases. The owner, Michael, was not only pleasant, patient and accommodating but proved to be a man of integrity. I highly recommend visiting this store.
The rug we bought is beautiful, and the service was super. It was really a great experience working with them
Michael, the owner, was extremely knowledgeable about all aspects of area rugs, both machine made as well as handcrafted. The selection is enormous and varied. We especially enjoyed the no pressure experience. We were able to take several rugs home to see how they worked in our room. Usually hate shopping for rugs. Usually over priced and high pressure sales. Not at Room of Rugs. Quite the opposite.Highly recommended!
Beautiful rugs with great customer service. Highly recommended. The rug we purchased really completes our living room.
This is the second rug that my wife and I purchased from Room of Rugs.Obviously we were very satisfied with our first purchase. The selection was vast, Michael gave us good input in helping us make a decision. Delivery was as promised and the installation was very smooth. You will not go wrong in purchasing a rug here.
We just purchased our second rug from Michael at Room of Rugs. We LOVE the rug - fantastic quality, fair price, and the customer service is just right. We plan to enjoy it for many years to come. Happy shopping!
We enjoyed shopping at Room of Rugs. We came in with only a vague idea of what we wanted and Micheal was patient and helpful as we took over an hour going through the selections and putting potential choices on the floor. We ended up with the perfect rug for our Great Room.
Room of Rugs has a wonderful selection of rugs, being offered at various price points. I also found Michael, a delight to work with!
Mike was a pleasure to work with on selecting rugs. He is very knowledgeable about the rugs he sells and the care for him. He assisted us in selecting 2 rugs that were complimentary to each other. We were very pleased with the service and the time he spent with us in the selection process. We intend to purchase a few more rugs in the future.
Michael and his presenters are vey good at what they do and they do it without using the pressure tactics that one may find at other rug stores. The experience was pleasant and they showed us just about every rug in the store and were gracious. The delivery and laying down of the rug went well and the men who delivered it helped with the repositioning the furniture after placing the rug exactly where we wanted it. Start to finish this was a great experience. Oh, last year we used their rug cleaning service and were more than just pleased. It was then we were first in the store and met Michael.
After shopping for 3 hand knotted area rugs in the Valley of the Sun, and not finding anything we liked, we found Michael and his great store in Tucson. We are so pleased with the quality and prices of our beautiful 3 rugs bought at House of Rugs. We highly recommend.
I so enjoyed talking with Michael and shopping for rugs. He is very knowledgeable, respectful and listened to what my needs are and how to fit rugs into my space. I love the rugs, they are so warming and changed the whole feel of my living space. I would recommend Room of Rugs highly
My wife and I have purchased three rugs from Room of Rugs.Michael has always been helpful by explaining the differences in the rugs he carries. There is never any pressure and he has a good selection at fair prices. We are very comfortable recommending him to others.
I’ve been a loyal customer of Room of Rugs for years. I was first intimidated when shopping for rugs because of my past experience with pushy salesman trying to sell me overpriced rugs. My experience with Michael was much different. He has a wide range of products from several price points but he listens and truly helps maximize your space to its potential. Excellent service and experience!
We needed four rugs for our new house and joined Michael at Room of Rugs to begin our selection process. Michael was patient and thorough while helping us understand our options. He actively listened to our needs, our style preferences and within two hours we selected rugs to preview in our home.He brought several options to our home and in a short period, we knew we had found the rugs and the rug expert! We now are enjoying our new rugs and completely recommend Room Of Rugs to anyone wishing for new addition to their home.It was a true joy to partner with an expert that followed through on the entire selection and purchase experience.Ranna and Don
We went to Room of Rugs on the recommendation of a friend and were not disappointed. The shop is relatively small but well stocked with quality rugs. Michael, the owner, is cheerful and knowledgeable. He does not pressure you to make a purchase. We took two rugs home on approval, selected one and returned the other. We saw two more interesting ones and took them home. Again, selected one and returned the other. Asked for a pad for one rug which have had ready the same day. No charge to the card until the end of this. Will go back the next time we’re looking for a rug.
I love my rug, it is everything I was hoping for: makes my room!Michael was wonderful and so helpful.
We recently purchased a rug from, Michael, the owner. He was friendly, knowledgeable, and very helpful in assisting us at finding the perfect rug for our dining room. We were able to bring 3 rugs home and decide which looked best. We never felt pressured to buy. We will definitely return for more rugs in the future.
A rug gem in the Tucson Foothills and we found it after looking for months. We were looking all over Tucson for a special rug to fit our great room and our style. We visited at least 8 other rug stores before we happened to see Room of Rugs. We saw the small sign on Oracle when we stopped for lunch in the La Toscana Village mall. We started looking at the rug racks and after 20 minutes we found 4 rugs that suited our taste. We wanted a rug that is more contemporary with certain colors. Room of Rugs has all types of rugs to fit everyone taste. They have lots of styles, from traditional oriental to southwestern. When we finally found the style of rugs we like we were excited. We narrowed our choice of rugs down to two and then one. The rug we chose fit great and was the right color selection. The price was spot on for the quality of rug we purchased. The young assistant of Michaels was very courteous and put the rug and padding in our car. We are happy to have purchased from a local merchant and expect to purchase more rugs in the future. Michaels Rooms of Rugs is the rug store we are thrilled to have found.
Room of Rugs is 1st Class! I so appreciate Michaels depth of knowledge, great advice and pleasant demeanor. Always a beautiful variety of quality rugs! You won’t be disappointed!
Michael did a great job of working with us to figure out the rug we needed for our space. His easy going and helpful presence made our shopping experience very enjoyable. We enjoyed doing business here and feel like we got a good purchase on a quality rug.
Ive looked at a lot of rugs stores in Tucson and I found Room of Rugs to have a wonderful selection of very high quality beautiful rugs. Michael, the owner, is so helpful ans accommodating. I will definitely shop there again!
My wife and I could not have been more pleased and satisfied with the experience we had at Room of Rugs. Having shopped at other rug stores in Tucson and then working with Michael we immediately knew we were working with someone knowledgeable, honest, and who excelled in customer service. The assortment of rugs we were able to look at was outstanding. Michael even let us take a few home to decide which one looked best in the space we wanted to fill.I could only wish that other rug companies approached doing business the way Michael does. This is truly something that sets him apart. And when you combine that with the beautiful assortment of rugs, the extremely fair pricing, as well as his knowledge and expertise you could not ask for a better buying experience!
We went into the store without a clear idea of what we wanted. Michael was helpful and showed us every rug in the store. He rolled out 3 rugs to let us see them on the floor. And he arranged to deliver 3 rugs to our home so we could see them in place. We are extremely happy with our new rug. We would definitely recommend Room of Rugs.
Really good selection of rugs to choose from, probably my favorite rug store in Tucson. Michael is very helpful with the selection process and has all kinds of rugs on display. Hes knowledgeable, honest, and makes the whole experience easy.
I bought a living room rug from Michael at Room of Rugs nine years ago. It is still in outstanding shape. Michael is very knowledgeable and friendly. This is one of the best rug stores in town.
I recently purchased 2 beautiful wool rugs for my home. It was a very positive and pleasant experience with friendly and knowledgeable advice from Michael, the owner. --- And they have a great selection and fair prices!!
If you are looking for a store that has exceptional customer service and high-end beautiful quality rugs look no more. Room of rugs is your store! Michael Is extremely knowledgeable and friendly. I have purchased a rug from him and I absolutely love it ! I will continue to do business at Room of Rugs. My experience was fabulous with Michael.
Second time we have made a purchase from Micheal.store is conveniently laid out with multiple standing racks so each rug can be seem in its entirety.they were very happy to remove rugs and place them on the floor to walk on and see them on a different surface.my wife wanted to see several rugs on the floor and we choose one without purchasing to take home and see if it really was what we were looking for.when we decided it was the correct choice we went in and paid for it very easy and we are quite satisfied
I have purchased multiple rugs here. Great selection and I really like working with Michael as there is no pressure, hes very knowledgeable and he works to find you the right rug for your home. Very pleased with my rugs.
Repeat customers! Michael at Room of Rugs has been excellent every time. We have had nothing but good experiences in his store and love the rugs.
Room of Rugs has a wonderful selection of rugs! We purchased two - one for our dining room and one for our living room. We are beyond thrilled that we found just the perfect rugs for our home. They were able to offer just the right suggestions to help us choose two rugs that worked together. Super friendly and knowledgeable!
My husband and I had the pleasure of working with Michael from Room of Rugs. He was extremely patient in helping us order a custom size rug that had to cover a tiled area in the entry. He said it would take about 6 months, and it actually took less time. Unfortunately when it arrived, the size was a few inches off what was ordered and it didnt fit the area. Michael immediately called the owner of the company that made it and called to inform us that the company will make a new rug and we can keep the first one until the new one arrives. We SO appreciate his customer service and his concern about making us happy customers. You wont ever get this service from internet orders!! I highly recommend this store. Lets keep businesses such as this thriving!!
Great, great service. Highly recommended.
My experience with Michael at Room of Rugs has been exceptional. The quality of the rugs as well as the excellent service during the purchase has made me a repeat customer. I highly recommend Room of Rugs to anyone who is looking to enhance and improve the appearance of their homes. Thanks, Michael!
We purchased a home recently in Tucson and needed area rugs. After searching on Google we decided to check out Room of Rugs. With Michael’s expert and friendly help we bought two 8x10 rugs and are very happy with the outcome.He was very accommodating in allowing us to take rugs home for a trial to make sure we were pleased. We appreciated Michael’s personal service!
I have personally dealt with Michael and his staff now for the second time, and both times I have been very pleased with his patience (I can be a little hard to handle) and his professionalism. Having just moved permanently to Tucson, I have scoured the area and felt that Room of Rugs beat the competors in quality products, fair pricing and service. Go there first for the best deals.
MIchael took the time to understand what we wanted to achieve in terms of styles, colors, and our furniture arrangement. We took a few rugs home to be sure they were going to work before we ordered. He has a wonderful range of styles and prices. So happy we found his store!
Room of Rugs is a great place to find a wide selection of beautiful quality rugs along with excellent service. Michael was kind, patient and extremely helpful throughout our rug selection process!!!
Michael is an excellent salesperson...not pushy, just informative and helpful. I am very impressed with the wide selection and varied price range. Ill go back.
We just bought the perfect rug for our dining room. Thiss the 2nd rug we bought in 5 years! The owner, Michael is very helpful and knowledgeable.
Found beautiful selections of rugs at great prices. Purchased three rugs! What was extremely helpful is that the owner, Michael Sondergaard, allowed us to take his sample rugs home to see if the colors fit for our rooms before ordering the sizes we needed. I highly recommend you visit this store if you are looking for beautiful rugs. You’ll be glad you did.
This was by far the best rug purchase experience we have had and we have bought several rugs. Michael was easy to work with, knowledgeable about his rugs and low pressure.
I recently purchased several rugs from Michael at Room of Rugs and would like to share how pleased I was with my experience. This was my third purchase, the first being about 10 years ago. Shopping for a rug can be intimidating. If you are not an expert, a little faith and a lot of trust are required. The confidence I feel in Michael’s knowledge and integrity have brought me back again and again. I trust that you will have a similar experience.
Michael was very helpful and patient as I tried to decide which carpet was best for me. Let me take several home to see in my light. No pressure. Love my new carpet.
Michael S. was a great help. He listened to our needs, taught us a lot about rugs, was very patient with my husband who wanted details!! And he helped us make a comfortable decision when we couldnt decide between our 2 final choices.
Michael and Mia were very helpful and patient with selecting the right style and color for my house. The rugs are beautiful and excellent quality.I love how warm and inviting my house looks now.
I walked into Room of Rugs with a photo of a friends rug she had purchased from Michael a few years back. He went to a book and found it right away. I had it on my floor a week later! I will definitely go back to Room of Rugs next time I need a rug. Thank you Michael!
I took a 40 year old hand knotted wool runner to Room of Rugs for a much needed cleaning. Michael explained the process and the rug was returned in beautiful condition. I highly recommend this store for great customer service.
Michael Sondergaard, the owner of Room of Rugs, is WONDERFUL! He helped us find the perfect rug for our new home in Saddlebrooke Ranch and kept us informed during the 3 months it took for the rug to be made and shipped. He has been very helpful in suggesting throw cushions for the couch which made excellent accents for the rug.Michael has an excellent selection of rugs in his store at all price points.You wont be disappointed when you visit Room of Rugs--excellent product for excellent prices!
Michael is very knowledgeable and helped us to find a rug that fit our needs and budget. Room Rugs has a very good selection and good prices.
My wife and I were looking for a dining room rug. Only a few other rug stores in the area carried this size and color we needed, and of those, they only had 1 - 2 rugs. We went to Room of Rugs, and immediately we were helped and were showed six rugs in the size and colors we were seeking. YAY! We found the one we loved and purchased it. On top of it, we got a great price.
Nice selection, you’ll find something to fit every pocketbook. Michael is friendly and very knowledgeable. It was a great experience. We’ll be back for sure.
We found Room Of Rugs to have a great selection of area rugs, friendly and capable service with competitive pricing.
A good selection of beautiful high quality, hand made rugs. We bought two with a southwest/Native American influence, but there are other styles. Michael is extremely nice as well as professional and knowledgeable.
Michael is very knowledgeable with the difference in rugs and has a huge variety. Highly recommend if you want a great overall experience!
Huge selection of both modern and tradional rugs.
Room of Rugs has THE best selection of quality rugs in Tucson. Repeat and happy customer here!
I felt profiled. The older gentleman followed my every step. I have never been hoovered over like that. Its a very small shop. He could have watched me from the front if he was that worried. I felt rushed and discriminated by his rude behavior
Great selection of rugs at great prices. If they dont have the right size, they can get it for you without paying a premium price. They even offered to let us take home a rug to see how it looked in our house.
GREAT SERVICE. THANK YOU, KATIE&JOHN
Michael is an absolute pleasure to work with! The highest recommendation for Room of Rugs!
Great Place!!