They literally have the best selection of tobacco products in Twin Falls. They also offer soda, candy, chips,etc. They have no competitors when it comes to prices as well as customer service.
New management couldn’t get my order right Gotta keep going back Low stock poor management
I was pretty disappointed when I went in this time. They were out of stock on pretty much everything
We love the people and the service from both twin falls big smoke locations
Awesome service always greeted with a smile and you guys are open late. Also the drive thru is a plus. Love the jello shots! Both locations are great and its where i choose to get my cigs beer scratch offs....support local!
Excellent prices and friendly staff! They have a variety of items for sale. I will be back for my smoking things as needed. 😉
Very good prices & very friendly staff!
Cold beer and great cigars but its their customer service thats the best
I love getting cheeper prices on all my smoking and beverage needs!!!
Skilled drunker and smoker employee to have advice about
Great great prices great ambience and awesome employees couldnt ask for a better place to get my necessities
Lindsey goes above and beyond for her costumers as a manager. Great place to stop for a cold drink
Its a smoke and beer shop,I have a friend a ride the only reason I was there
It was a little bit of a line. But always has what I need.
The employees are helpful and nice!!
The evening staff rock!! Very friendly and fun to talk to!
Ive always had a good experience here wether it was buying tobacco and/or alcohol products to just stopping to grab some regular non alcoholic drinks. Like most smoke shops Ive been to, smells like tobacco and has an old times style gas station vibe to it. Great employees that are knowledgeable and friendly. If you have questions and they somehow dont know the answer you seek, they will help you look for it instead of just telling you that they dont know, but good luck in your search.
They are always fast and always willing to help you find what you need and if they dont have it they will let you know that and send you where you can get what you need
Always got items stocked well and quick friendly service every time I go in
I make my own smokes, love this place. Ask them about their loyalty plan. It will save you money.
Nice selection in the walk in humidor.
I have been a regular customer to both locations for a year, and im not sure who the new faces and employees are.. However I do not like being rushed after looking at the beer for several minutes.. I will be taking my business to the Blue Lakes location instead of Washington St.
The employees were Fantastic. Wish I could say that about the business.But momma always said if you cant say anything nice, then dont say anything at all.
Great place for the coldest beer in town 🤘
Great customer service
Big selection and cold drinks
I went in to get cigarettes for an elderly client I care for. I was surprised to find I didnt have my I.D. Im 37 I understand not selling without I.D., however i had my Costco credit card with my picture on the back and print stating Ive been a member for 9 years. Still wasnt good enough. Thats fine, good for them for being consistent Im sorry, I still cant sell without I.D. So 20 min later I sent my coworker to get them. They didnt card her. I take back the consistency statement.
People that work there are always willing to listen to me try and speak Beyond The Mask and then even more challenging here with their small voices are saying but by golly theyre doing their part in me smoking those toxic and deadly cigarette toes
Pretty chill spot nice employees. Meet this employee named John very helpful. Should get a raise. Helped me find everything I needed and even went beyond to reccomend and explain different products.
Friendly atmosphere
I absolutely love this place! It is always a gr8 place to get what I need! Fantastic place if your habits are like mine! Service almost always awesome! But!!! Lol Mandi is an exceptional employee! Always friendly always knowledgeable! Gr8 job ladies!
They got what I need at a good price. Staff has always been friendly.
This place is awesome. Very helpful staff and a friendly atmosphere.
Great prices and products available
Friendly people and very cute
This place has everything & is decently priced the only problem I have had is that they are never opened When the website & door says they open. I have sat outside making myself almost late to work several days in a row waiting for them to open. Maybe they should update the website & hours of operations sign so people know what time they actually open. The blue lakes store is always open when it’s supposed to be it will get my business now!
Very knowledgeable employees will help with whatever your looking for
The girls in there are so awesome! Clean affordable
Good prices
This a very clean store. They have many products to choose from. The staff was knowledgeable and very helpful. I felt very welcome and my experience was good. I will stop here again when I am in the area. Parking was a little tight. If you smoke cigs or drink beer I would recommend this place for you. The prices were competitive too. I took a few pictures so check them out. 😀
You can get what you need quickly as long as you can find a parking spot. The shop on Blue Lakes is my first choice
Theyre always so friendly and make me feel like Im one of their friends love the place will always go there
Friendly service great atmosphere the people there are really good about helping you out low prices this is a place that I will probably do all of my cigarettes shopping from now on
Loved the prices. Under-impressed with the service from the cashier. Dont think Ill return to the Washington St. Location in the future. Treating customers with respect, or at the very least decency, goes a long way; both are concepts that fell flat.
Always friendly staff. Best prices to buy cigs. We always love their trivia questions & you get a free lighter if answered correctly. Free lighter Fridays too, with purchase of a carton.
Always a great spot to get tobacco products
Great selection, great customer service, great prices. Couldnt ask for more
Pretty laid back, calm place to buy all your smoking accessories.
Awesome place and people working there! Was looking for something specific, they didnt have it, but the other location did, they called over and had them hold it for me
Some of the best prices on cigarettes in Twin Falls and a very convenient drive-thru
I go to this store everyday the they carry all of your tobacco needs and most alcohol needs they dont have hard liquor but they got the rest the service here is great I like coming here the cashiers are nice they got capes and vape liquids as well they can be your next one stop shop this store is just great and no other places like except the one on blue lakes there both great
The staff is friendly and knowledgeable
They are awesome there its homie even though its not crowded and Alex is the man that I talk to and he was very courteous and this is not a come-on Im older than his grandma probably its just it felt homey to me and I appreciate that I really do.
The people that work there r super friendly and will answer any questions u have about tobacco or vape or anything els there
The staff is very helpful and friendly. And the store is clean.
Took someone their and they prefer to go their. I dont smoke!
Their prices are hard to beat.
Ive been using this spot as my primary source of smokes and other related products for 5 years. Ive always dealt with friendly people even when they are crazy busy. Either I am just lucky or this shop is as awesome as it seems.
Great place and friendly people... also dog friendly... every time I take my dog in they are happy to see her and give her a treat...
Great customer service. You can stay and chat to the friendly staff while 🚬. They are very knowledge about all their products and are eager to help you.
Great price on supplement and smoked
I buy all my soaps and lighters at big smoke everybody is really friendly and knowledgeable
So nice place carries everything my husband wants
Love this place its a good local smoke shop and I would recommend it for anyone. Cheap prices on cigarettes and a lot of commodity items such as lighters and things like that.
Lacy Dean we card anyone that looks under the age of 39 every single time. Its not worth getting written up or fired. Who doesnt keep an ID on them? Legally, youre supposed to. We get underage stings often and if we are caught not IDing ppl we risk getting fired and a huge fine and possible jail time if youre gonna come to big smoke and u look young, be prepared to get IDd!
The staff are very friendly and helpful! Their store is always clean their shelves are always stocked!
These girls are great and make the experience nice. They are all helpful, not very many places anymore that makes you happy to walk in
Always a new cashier training so check put can be time consuming. I only go for inscents but the prices are good.
Employees are very helpful and prices are not bad
Always nice and friendly staff and great selection of products.
Fast service but parking was full& getting out was had to much traffic
Love the Washington location the ladies in there are super cool and friendly both locations are nice though
Great smoke shop to find a good selection of beer, cigars, and cigarettes for good prices.
Love the store great service, but lately seems like there always or of stock on pop
Large selection of cigars and cigarettes, also fine collection of vapes, and alcohol. Great customer service and friendly group.
I absolutely love this store! It happens to be my all time fave store in this world. Angie, at the Washington St. store, is amazing. I also need to give a shout out to the lady (whom I had never seen b4 the other day) who took the time to check her invoice to see if what I needed came in their order that day, and then went to the back to find it. That was awesome, cuz they only had ONE single bottle of Kratom (the only brand of Kratom Ill take) in their order... And she took it upon herself to dig thru God knows how much stuff- just to please her customer. Thats going above and beyond, and I appreciated her very much. Not to mention the fact that she wrote down the exact description of my product, and is going to make sure to order more of it (as I shop in that store 3x a week for said product). Thanks, Big Smoke!
Prices ere the best. The staff are always happy to help.
Its a great place to go, good prices and friendly faces.
Nice people, good service, understanding
Very friendly and professional and would recommend to visit their from anyone
Needed smokes
Great staff. Always friendly, and a very clean store
Great prices and amazing staff
This is a great place to go for not only cigarettes, cigars & an assortment of beer .. they have other items in the store as well & the employees are awesome
Friendly people and best deals in town.
Always friendly and fast
Cheap prices, friendly staff, and the drive thru is a nice perk.
Get a 5 star if you can order my cigs! They got them!! 😃😃😄
They got what I need... Usually.
Best tobacco shop in town with nice cold beverages also.
Great prices and awesome customer service and friendly faces
Good prices fast service
Great people and customer service. At drive through kids almost always get a sucker.
Super friendly lady at the counter.
Always friendly and has a treat for kids And pups
Very clean place and doesnt smell
They charged me for a 30 pack of Bud light that was $23 when I bought a 24 pack of 16 Oz cans that supposedly was $19.99! I didnt go back because of the line of people. Check your receipt if u go there.
They always have what I want in stock.
Would give it 5 stars but Im addicted to smoking my vape and cigarettes and thats not so good for my health lol
Always, Always friendly happy employees great service.