I just love Dollar General all these things for a dollar come on go get you some you know you want to its only a dollar at Dollar General Unless its more😂

That store was horrible at 1 point! I was asked to work there and choose not too because it was so disorganized it seemed it would be overwhelming. It has came along way so the employees that work there now great job keep up the hard work!!

Manager Loius has a bad disposition. I will never work for that dollar tree ever.The employees however that work frieght do an awesome job to keep the store looking great!!. The store needs a friendly, more compassionate person to be head manager. Thats why they have a big turnover.

I tried to purchase groceries for my family and I The credit card reader on the open register was not reading my card I asked the lady if she could void order and ring up on another register at which point she told me it’s not gonna matter All the machines are the same if it doesn’t work here it won’t work and the other register if you really want your stuff go next-door and get money out of the ATM if that was an option I would’ve paid cash for my order I was trying to use my credit card total ignorance and disrespect to customers I would’ve expected a lot more politeness and Ambition To try to resolve the issue out of a manager

Nice people work here they need some more help.

Google misreported this, its actually a Dollar Tree that I visited. The Dollar General is a block further down the street.

Very rude. Staff laughs at you when asking a question. Adults!!!

The people are nice but they lack organization and leadership. They close whenever. Business hours are posted but you would see a handwritten sign stating that they’re closing two or three hours earlier than the posted hours. The store is gross inside. The prices are always higher at the register then what’s posted under the item on the shelves. The employees tell you that they’re not responsible for changing the prices when the price changes. I threatened to call corporate, then the employees begged and said please do! Lol. Just close throw the entire store away!Update: This store has really made a change for the better. They have now remodeled the store. Items are fully stocked and they try to keep the store clean. I changed my star from a 1 to a 4.

Went into this place yesterday bought some items and had to go back into to return some ginger i did not need. The store manager was real rude. She acted liked she did not want to return my money back. So what she did when i returned the ginger ale she threw them in the garbage can how stupid can that store manger be.

Great store to shop. Employees are helpful and friendly

Specifically drove past 2 dollar generals to go to this one because it has always been the cleanest one. Pull up 23 minutes until close to the doors locked, no sign in the door saying they were closed, and no one answering the phones. Very disappointing for a store that seems to have a lot of problems in the community.

I love it, but eh.. they cant keep this place consistently staffed. I have a hard time finding the things I came for. The place is usually super junky. But! The deals are unmatched. Pair their coupons with clipped paper coupons and youre winning!

I was told a few months before I moved back home the store was robbed. I understood the need to close . However, the store has no set hours. They open when they feel like it close by 3 and 4 pm and randomly in the middle. I went to grab charcoal this summer and the doors were locked at 12:45. They let me in but asked me to make it quick because they needed to close the store.There have been numerous occasions Ive come home after work between 2:30 and 4:30 and the store is closed. Many other neighbors agree their inconsistency is exhausting. When they are open the store is dirty and the shelves arent stocked.Today was the last straw. I took my little sister to school and decided to grab some detergent. I got there at 8:00 - 8:01 am and the doors were locked. A woman comes to the door and looks at her watch. She says We open at 8. Mind you, it is 8. I said 8? She said yes 8. I got in my car and my phone read 8:02. Im not waiting on a dollar store chain to decide when they want my money. I am paying for a service. Someone please take this store out of its misery.

The visit was pleasant and so was the cashier! Thank you for your service!

Digital coupns are a money saver. Polite service, close to home.

Who owns this horrible store? Im guessing someone with the same work ethic as the AWFUL employees they hire. Several times I have been there and the doors are locked, lights on, during the hours of operation. And literally just now, I was there with two other customers and we couldnt find the cashier. Whole store open, and no employees to be found. Then when she did pop up out of nowhere she had an attitude with us for being concerned about there not being an employee, we were about to call the police because we didnt know what happened. Something is up at that store, stay away. The owners should be embarrassed!!!!!

Wonderful happy helpful employee

Absolutely the worst dollar General always one cashier and a dozen people in line at checkout usually in line for 20 minutes. I wish I could give -5 stars!!

Loved being an employee once and still shop here on a regular basis

This is the nicest Dollar General I have ever been in. Nice people work there too.

Great deals and polite service.. I was at the wrong one but the customer care was so nice that I ended up shopping there...

This store is very messy the isles unpassible. I am glad that we have a dollar store in this community and I don’t want them to leave . Maybe they need to fine a larger building in Twinsburg so to have more room to put the products. Please clean this place up.

They are neat. Always have sales. I wish it was bigger with more stuff. The staff is nice.

While I was in the other day, cashing out, the cashier was on FaceTime talking with one of her friends the entire time myself and a couple others checked out. Even made a comment to her friend that she’s lucky she’s not working today. Super rude.

This has got to be the worst store in the chain. Everytime Im in the shelves are half full and product carts are in every aisle..literally!!. Go to northfield DG and see how I good place is managed..wow...

Just ok like all the others to be honest

The store has made a real turnaround its a lot cleaner and the service is better no more crowd with merchandice

What is wrong with the management of this store? Could not believe the mess in here when I went there. I mean things strung out everywhere. You would have thought that the sidewalk sale was indoors. When I brought in items from the sidewalk sale to purchase, they did not know the prices, and wanted to charge me regular price. So....I told them, That would be regular price. And they said, Well we dont have a UPC on those. So I was like, So if they came from the sidewalk sale, why dont you either go get one or charge me 1/2 the price? I did retail only 1 year and knew that much. This store needs to either train or hire better. Was excited because this location is so convenient from the school that I work at, but the service is not good here. I gave you 3 stars because I got a great deal on Twinsburg tshirts at your sidewalk sale earlier this Spring.

As a former employee of this store in Twinsburg, I must say this store has gone down hill. The place is a mess all the time. They need better managers and employees who do not mind cleaning!

I was there before my nail appointment but a sign on the door said they were closed until 1:30! So many people came and walked away. When I finally got inside most of what I wanted was empty. It was terrible!

The price is right. Good workers very friendly I buy Lipton Diet Ice Tea here.

The store is no longer at this location!!!!

Honestly the most disorganized store Ive ever seen in my life. There were boxes of product all over the floor and the types of isles were all over the place. For example, one would think that all the household products would be relatively close to each other, but the kitchen items were all the way across the store compared to the bathroom products. It took me about 20 minutes to find everything I needed, which wasnt that much when it shouldve taken me at least half that time.I used to work in the grocery business and my boss wouldve had a heart attack if his store ever looked like that.The service was also pretty unfriendly. Didnt ask if I needed any help when I walked through the door or say anything to me while I was checking out. Didnt even crack a single smile. They were also playing on their phone when I walked in. Very disappointed with this place.

Much improved

Struggling with staffing the store so hours they are open are hit and miss. They are trying to fix their operation issues.

COVID-19 UPDATEWrite to Twinsburg Mayor Ted Yates and let him know the poor practices of the Dollar General in Twinsburg, Ohio!Until they change their prevention practices BOYCOTT THAT LOCATION!Every worker there is acting as if COVID is gone. They dont wear mask and in doing so the largest population around Twinsburg that also dont wear mask shop there now. This store has the lowest standard for disease prevention. STOP SHOPPING THERE. DO NOT SUPPORT THE SPREAD OF COVID IN OUR COMMUNITY.DOLLAR GENERAL IS PURPOSELY LOWERING THEIR STANDARDS FOR PROFIT AND DIRECTLY PUTTING OUR COMMUNITY AT RISK.Write to Twinsburg Mayor Ted Yates and let him know the poor practices of the Dollar General in Twinsburg Ohio!(This is review is around 3 years old and still stands) This location is a serious mess. The cashiers never smile or say hi/bye. The store is always a mess and if you go in after 6pm they have their music turned up so loud its hard to hear anyone speak. They need to clean house and hire proper workers that care. I live in a community that promotes decency, not negative, lazy, self serving people. Dollar General itself is OK store with good prices. But you can make any store bad with employees like these.

Great store to pick up the items you need staff is always extremely friendly and goes above and beyond to help me!

Good fast service

Its ok not my first stop, very disorganized, and not to clean.

The store is conveniently located.

Great deals.

Nice selection and great price

Good prices for a quick stop for essentials....!

Got better guys!

Stores was locked even though they were supposed to be open. No sign stating they were closed for any reason.

Standard dollar store. It could be neater, the store was messy last time I was there

Close to home, quick grabs, good prices!

It’s ok.. it’s a little messy and can be organized better. You can find what you want but need to look around

Always courteous and overwhelmingly helpful.

Please put up your inventory!!! the store is always crowed..

Very cluttered in every aisle. Slow service. Not appealing at all.

Remove clutter otherwise new staff is much better than the riffraff they had previously.

A lot of improvement has been done

Was nice and well stocked, not no more. Sloppy store.

I found lots of bargains.

Great customer service

Can usually find what I want but it is always too cluttered.. Otherwise i

Could be more organized

I like the things that they carry, however the store is always dirty and seems unorganized with stock all over the aisles.

Right now theyre going through some changes hopefully they will be right soon

Great local stop

Always stocked

Good deals

Entrance front Isles are blocked

Great store

Store did not have what I wanted, and seemed crowded with merchandise and messy.

Great low prices

It was okay

Love the store

Always only one person on the register long lines

Convenient but somewhat cluttered and unkept

Closes early no staff

Needs be cleaned up

Clean! Friendly staff 😊

I find what I need and more

Cheap prices food selection of items

It is ok

It was nice

Friendly place to shop

I like it

Poor management

Clean up

Not that great, service is lacking

Horrible service

Love Dollar General

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