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Pit Stop Oil & Lube
5030 State Hwy 31 W, Tyler, TX 75709, United States
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Pit Stop Oil & Lube
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Ma
Review №1

Had to go to here twice last week to get inspections on a truck and then a trailer. These guys were quick and got me right in and out. They even had a light bulb and installed it real quick to make sure I passed inspection. The guys were all friendly and efficient. I highly recommend them for vehicle inspections.

Cr
Review №2

Always great service quick and observing get ya in and out at a good price

Gi
Review №3

Customer Service at its finest! First time to take my car to them for an oil change. My husband takes his truck in and gets our RV inspected there. It’s a little drive since we live in Whitehouse but very much worth it! I had taken my car previously to another business for my regular oil change.They charged me for an oil change that they didn’t do!READ THAT AGAIN!!! And stripped out a bolt to the oil pan cover! The Manager Mike and his crew at Pit Stop showed us how black and sludgy the oil was.My car had gone 10,000 miles without an oil change.They flushed it and put new oil in. Mike explained the whole process to us, earning our trust and respect!We will never ever take any of our vehicles to anyone but them. If your looking for a business that values you as a customer, earns your business, is forthright and truthful about the service being performed, Look no further! This is your place! We will always use them and recommend them to everyone! Thank You Mike and all your Crew for doing what you do Best!We are Customers for Life….

Gw
Review №4

Grease Monkey employees were very polite and professional. They took me right in and immediately got to work. I will always return to them. Thank you.

Wi
Review №5

Quick and efficient! Will continue to use them in the future.

Ly
Review №6

Professional and courteous. I was able to get in and out in a reasonable time. Will definitely go back.

Sh
Review №7

Excellent service, great prices and amazing people who go above and beyond to help. Love this place!

Ci
Review №8

Used the car wash. Used my change and needed to get more quarters and saw nails on the ground. Sure enough I got one in my tire. Will never use that car wash again. Had to give a star to post

Ry
Review №9

Had a trailer inspected and they did an a/c service on my truck. Very helpful and got me out of there quick.

Me
Review №10

This place was Awesome! Everyone very friendly and service was quick!Thank y’all!!

Je
Review №11

In and out. Had the camper inspected. We go there with all of our vehicles. Highly recommend

Ta
Review №12

Always friendly helpful makes my experience enjoyable. The car wash is a little bit to be desired thats next door. But otherwise its a great experience.

St
Review №13

The manager was very welcoming and quickly answered my question. Greatly appreciated! @OwnYourMark

Is
Review №14

I always go to pit stop and lube they have excellent service and take the time to explain to you anything they may fine that needs attention

To
Review №15

Super nice people and fast service. They are the only place we go to.

Da
Review №16

Sent a fleet truck with an employee for inspection and oil change. Paid without being there and later thought they were sticking it to me. I went down there myself the next morning worried I might be given the runaround. But, no way, Mike (the Manager) accepted responsibility, explained the miscommunication, and handled it just right. I couldnt be more impressed with this place. They do it the right way, and I will be entrusting all future business to them. Put em in the rare-air top 1% today.

#J
Review №17

Love their vacuums. They rock.

Vi
Review №18

Went in for state inspection. Service was fast and I knew everything they were doing when they were doing it. Have used them before, will use them again.

El
Review №19

They have a great staff that’ll get you in and out quicker than anywhere else! They’re friendly, professional, and quick so what more could you ask for.

Aa
Review №20

Wouldnt let me leave less than 1 star otherwise I would be...went in for inspection after waiting about 30 minutes I finally get pulled into a bay to get said inspection done...I eneded up leaving and going to another place..after guiding me into the bay, I got ignored or skipped not really sure for at least another 20-30 minutes I stood there waiting for someone to assist me..pretty sure I got skipped over for a friend of an employee..to get his inspection...he came through the back bay door on foot.. wont be getting my business anymore.

ja
Review №21

The man who worked on my rv, mike, was so kind and got done timely and affordably!

Da
Review №22

I just want to say how thankful I am for this place and the men working here! Such sweet genuine people! Thank you! Y’all have a customer for life!

Br
Review №23

This is one of the few places that do motorhome inspections, especially on a saturday. was very pleased and happy to be able to gat that done on a weekend.

Sh
Review №24

All the workers were very knowledgeable and helpful. They went over my truck and explained information very well to me. GREAT PRICE FOR AN OIL CHANGE!

Wi
Review №25

Even though my vehicle was a rental, the service was great. Just need help with the attitudes of some of the representatives

Da
Review №26

These guys are great!! Very friendly! Morgan, Reggie, and the team did an excellent job taking care of our vehicles! I first took in our Yukon and the price and service was GREAT so I brought back our Suburban! They have the BEST prices and service in town!! And they do not push products! They make suggestions but they don’t try to push a sale! Absolutely love that! Mike was very helpful and gave me plenty of information about the questions I had regarding my vehicle. Very knowledgeable and fast service! They even wash your windows and vacuum out your floorboards! My husband and I will be bringing all our business their way in the future!!

Bu
Review №27

Had inspection done and it was fast and pilight

Ge
Review №28

Grease Monkey people are friendly and efficient. They work fast and prices are reasonable. Plan to bring all my vehicles to Grease Monkey in the future.

Jo
Review №29

Very slow today. Took an hour for state inspection, but it is the first of the month, and lots of vehicles needed inspection done.

Ro
Review №30

Prompt, excellent service.

Ti
Review №31

Very quick service! But a little bit too much of a hurry. Forgot to check my air pressure in my tires, reset my oil life advisory on my screen, and didnt change out my schedule sticker.

St
Review №32

Mike and the crew are the best in town...hands down. Personable, knowledgeable, and reliable. Consistently quick, thorough, and affordable. Simply the best....

Pi
Review №33

Excellent place to get your oil changed or get an inspection. Everyone is friendly and getscthe job done.

Eu
Review №34

Great guys and great service!

si
Review №35

@ Pit Stop: thanks for your response; but I now believe my first rating was wrong, and unwarranted. My apologies for the rush to judgement. I think my sensor was messed up, which caused me to believe the oil change hadnt been done, when it most likely was done as requested. Rating changed to 5 star for friendly customer service and quick turnaround time.

Va
Review №36

Ive always had a great experience with them. Never had any issues and they are very friendly and knowledgeable!

Mi
Review №37

It was great service .. Very fast and professional..

Ji
Review №38

Great service and the people are knowledgeable and friendly.

Ja
Review №39

Everyone show courtesy and seem to know their job

Ak
Review №40

Fast and friendly. They give us the best oil changes in town and have very knowledgeable people working there. My car had an issue and when I was there they were able to fix it right on the spot. It was something I didnt even no was a problem and they saved me money in the long run by catching it early.

ED
Review №41

Awsome place for oil change and other small necessities for your vehicles and also a very affordable car wash! Spent like 4 dollars to wash my truck and i cleaned it way better then any other drive trougth washer 100 recommended!!!

Ra
Review №42

In and out professional service what else could you expect without a doubt use them again

Ra
Review №43

Great Service

Ve
Review №44

Went for an inspection and received a broken mirror and no one want to help figure out what happened. Instead we received a whole lot of I know him and he would never do something like this. Well I know the condition of my vehicle before I brought it to Pitt stop for an inspection and my mirror was not in this condition....smh I will never go here again for any service and all of the customers I have recommended I will be informing them of todays event and warning them to steer clear of this place. If I could I would not even give them 1 star just ridiculous

Ka
Review №45

Very honest and affordable service. They explained everything they were doing to my car and asked me questions about what I wanted along the way. They also described the differences in products such as types of oil but did not press me to spend more when I chose the middle ground. Excellent customer service! Lots of integrity.

Je
Review №46

Good fast service

Wi
Review №47

Quick and professional.

Ch
Review №48

Always professional, fast caring and considerate. They took care of me and my car.

da
Review №49

Do not use this place I went to get in oil change and went home and noticed that I had an oil leak that I never had one until I went to them I went back and told them it was leaking they lied to me and told me that it was dry underneath and the whole time it was leaking so I went and took my car to the dealership and I found out that whoever did my oil change left the gasket off of my oil plug I had to pay over $300 plus pay for another oil change because of what they did I repeat do not go to this place they are unprofessional the staff is very rude and they will mess your car up and want own up to their mistakes and leave you with getting your car fix I will never in my life go there again and I’m sure as hell will not ever recommend them to anyone!!!

ta
Review №50

Very fast, friendly and courteous service. They performed my vehicle inspection very quickly and throughly.

ma
Review №51

We just dropped off a Penske Rental truck, but it was easy and the gentleman was very nice!

Ga
Review №52

All Good Good Guys and Gal they are the Best

Cu
Review №53

This place is awesome. The guys come out and greet you in your car to find out what kind of service you need. It was really busy today, three in the bay and cars waiting. I needed an inspection and didnt have to wait but about 15 minutes to get in a bay and get my car checked out. Definitely recommend and will be back.

Wi
Review №54

Oil changes are fast and good

De
Review №55

I arrived early to get my car inspected.I didnt know how long it would take. It was less than 30 minutes! The staff was nice to me. Speed, efficiency and kindness factored into my giving Pit Stop 5 stars.

Sa
Review №56

Fast service, friendly staff.

ke
Review №57

Only place I trust with my vehicles always does me right

Mi
Review №58

Quick and polite vehicle inspection.

As
Review №59

I was the last customer of the day and unfortunately pulled up right at close but, the techs there were very nice and got my oil change done in a very efficient manner. I was very impressed and will be going back. Patrick was who took care of me and he was very nice. Thank you guys!!!

Em
Review №60

Rocky has an outstanding personality and great asset to the company with his great customer service and welcoming humor.

Ce
Review №61

Great and friendly service every time I go. They make you feel right at home and are fast and efficient. Im always in and out of there faster than any other place. I highly recommend this shop to anyone!

So
Review №62

They are always ready to serve with a smile!

Sh
Review №63

The staff and service is always the best here!!

Cu
Review №64

Took longer than expected. Very professional and polite. A typical $10dollar air filter by Auto Parts store was an inflated, $39.95. No Problem...but they could have had the courtesy to tell me beforehand. But, overall it wasnt a Bad experience.

La
Review №65

They have fuel filters hit them up. One of the only Quick lubes in Tyler that does them

Mi
Review №66

Incredible people with great automotive knowledge and amazing customer service. They truly care for me and my truck, Not just out for a buck....Always fast, caring and considerate.

Ta
Review №67

Domingo was GREAT! IVE been a customer for 7 years and today I met Domingo for the first time! He was very professional...He explained to me what I needed, he was kind and a genuine and I will definitely be back!!! My car drives better! I had a great experience !!!!!💞💞💞💞💞💞

Ph
Review №68

I have used this company for years and it has always been run professional. They only fix what needs to be fixed. I would recommend this company to all car owners.

Ge
Review №69

They have good service and friendly people

To
Review №70

At last hour called for inspection, said come on in, fast effective service, passed, will go back service is great!!!

He
Review №71

Always always a pleasant visit. Takes care of all my trucks. Everyone is fast and friendly

Su
Review №72

Billy was great..very helpful

45
Review №73

Great crew! Quick service always helpful with my vehicles maintenance needs!! Very professional and always generous and knowledgeable! Would recommend to any of my friends and family!

Ke
Review №74

Very nice and take care and pride in there work

Br
Review №75

Always professional, fast, and efficient. My husband and I can always count on Domingo and his guys to get whatever it is we need done. We go here all the time. We highly reccomend.

Ma
Review №76

Great job

Sh
Review №77

Awesome hospitality. They do very detailed work. My kind of place!

Du
Review №78

This was the best experience I have ever had at a oil change place the personnel were very knowledgeable about the products and suggested a high mileage addictive that actually stopped my oil usage on my daughters car that has over 191,000 miles and it runs better than ever. It was burning 2quarts between oil changes and it is at 3000 mile mark and hasnt used any.

Sh
Review №79

Great service!

Sh
Review №80

I called and asked about a transmission flush.. after answering a few questions I was told yes we can do it. I drive 25 miles get there just to be told oh no we cant do it you have to many miles on your car

Bo
Review №81

Friendly service, didnt try to sell me any extras (I was getting an oil change), honest about wait time and got me right in when I left and came back. Would definitely go back.

Sa
Review №82

The staff was friendly and didnt try and sell me extra stuff.

Ja
Review №83

Pit stop crew is awesome... I love William... Hes the best!! They are the best around town ... Go see pit stop asap...

Ro
Review №84

They find anything that you need to correct in your car

Br
Review №85

Only place we take our Equipment and our personnel vehicles . In and out . With great service. And friendly smiles. And a Quality that is dying out .

jt
Review №86

Top notch, couldnt ask for any better. Domingo help me out, went above and beyond. Will recommend to everyone.

Ke
Review №87

In and out

Ro
Review №88

This place is the best i dont care what other people think i will always come to do my oil changes here i recommend this place to anyone hands down

jo
Review №89

Not a bad setting just make sure to have everything ready and presentable

To
Review №90

#1 in East Texas. Been a satisfied customer for over 20 years.

Da
Review №91

This will be my go to place for all of my oil needs and they referred meto a wonderful shop for more serious needs Thank you

Aa
Review №92

THE WORST.....left multiple plastic pieces that belong on the engine off, still havent gotten my plastic pieces back smh. Makes me wonder how some of these folks made it to adulthood... seriously.

La
Review №93

Customer service was great.I will recommend them to EVERYONE I know,Thank u !

Ro
Review №94

This is a great group of people that worked very well together and really care about their customers ..It did not take them long to get my car up and going I highly recommend it

Te
Review №95

My service was fast, I had a very pleasant experience. I will return in the future.

Am
Review №96

I havent used their lube service, but have used the Penske rentals a handful of times. The BEST customer service in town. I keep going back for that reason alone.

Re
Review №97

Holt CAT appreciates your business! Fast and reliable!

Da
Review №98

Always good service. Thanks guys for your hard work...

Ge
Review №99

It was quick and easy, in and out . Very friendly place.

tr
Review №100

They was fast & friendly. Nice job

Information
35 Photos
100 Comments
4.7 Rating
  • Address:5030 State Hwy 31 W, Tyler, TX 75709, United States
  • Site:https://pitstopoilandlube.com/
  • Phone:+1 903-597-5577
Categories
  • Oil change service
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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