Great prices and friendly staff willing to help you try on shoes to find your perfect style. Offer a large variety of shoes for any occasion from back to school to skating.

Longview tx had some nice sperrys

This is one of the worst places to work. I was supposed to go into work and I called in sick a day ahead and one of the managers said that’s fine... so I go in to work today and the other manager says I can’t work because I called in the other day sick.

We have visited 3 of these stores in 3 different malls. They are always fun to walk around in

I thought this was a travel agency. Very disappointed.

My wife, two friends and myself go to the mall today to find a pair of shoes for an outfit. So, after perusing a couple of stores we run into Journeys. Dominique courteously asks me, not if I need anything, but What are you trying to accomplish? So I tell him and he goes on the computer and finds a 120$ red, white and blue pair of adidas. I tell him to let me think over it. Leave, come back about five minutes later to order. They are sold out. No problem, I suppose Ill buy a hat for one of my friends. Hat has no tag. Somehow I was conned into waiting for a manager to help... Well, time begins to creep.. So, I ask about a shirt. Yes, they have it in my size!! But... The guy who was getting it for me helped and offered help to a continuous stream of customers. Approximately 30 minutes later, with not a single item, I found the courtesy to apologize to the three people who were waitting on me to PURCHASE any or all of three items. So as far as Im concerned, Journeys is not worth the effort that it took to create this review. I will not step into a Journeys again. My family will not waste their time.. Ill laugh and joke about the horrible experience with my friends. Back to Dominique.. Absolutely terrific! He deserves much better. Surely a store that made it ABSOLUTELY IMPOSSIBLE for me to spend money cannot be capable of treating employees very well. Journeys, at the mall in Tyler, is by all definition, a waste of time.(Would be a zero star rating if Dominique had not been present, Im sure.)

I absolutely love the Tyler store!! I will never shop another shoe store again! The team is extremely personable, upbeat, happy, always smiling, and everyone goes above and beyond to get you the shoe you want! I want to thank this EPIC team for being so BADASS!!!!

I found shoes & had good service.

I liked the shoes but I went to footlocker instead

Nice folks normally have my sizes

Only place my kids buy shoes 🤦🏾‍♂️

Great store.

Good deals.

They suck at customer service will not shop here no more

Very good