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UScellular Authorized Agent - New Trend Wireless
1393 N State St, Ukiah, CA 95482, United States
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UScellular Authorized Agent - New Trend Wireless
Comments
Do
Review №1

Not to busy. Went in to pay bill. Was in and out in less than 5 minutes. Nice...

Ta
Review №2

I don’t know what I would have done without Eddie Bollig. He went above and beyond to help me when brand new Iphone was not working properly. He is knowledgeable, professional, patience and helpful. I know I drove him crazy 😊. Thank you so much!!

Ja
Review №3

Eddie Bollig is extremely helpful --- Just seems to have all the answers! And I very much enjoy his professional yet friendly attitude...

Ka
Review №4

Eddie helped me with my insurance claim. He is very good at what he does and has a great personality!

Su
Review №5

So I had disabled my texts and thought I lost everything and Eddie Bollig got all of my texts back I was so upset thinking I lost everything and he got everything back for me OMG if this covid was not going I so would have hugged him thank thank u Eddie u r my hero 🤩🤩

Do
Review №6

Eddie Bollig was very helpful in assisting me with my iPhone issues. He was just getting ready to get off duty and ended staying to help me out. He is very polite and gives out very detailed information. The other U.S. Cellular store in Ukiah is less helpful and unfriendly. They need to learn from Eddie about good customer service. I highly recommend this U.S. Cellular Store. I definitely will come back to this store and recommend to others. Thank you, Eddie for your hard work. 👍

Ma
Review №7

For a long time they had a couple of employees who really didn’t seem to care. Went in yesterday and Jesus was working. He was great! Kind, courteous, professional, and very helpful and articulate. Walked out with a new phone and told my family about my good experience, turns out they all had been helped by Jesus too and had the same sentiments. Good job hiring this one!

La
Review №8

I was very pleased with my service when I came in and dealt with Eddie Bollig! He treated me fairly and was quick to get my services started, the plus side to everything is that I got to keep my same phone number. Thank you for your all your help! I will recommend others!

Ca
Review №9

Very helpful knowledgeable and eager. Eddie is the man!

Be
Review №10

If you are a US Cellular customer, this store is the place to go. The associates are very helpful, knowledgeable and patient...that is a huge benefit for less techy people, me....Eddie, an associate, helped me again recently and fixed my phone issues promptly. Also, the people there are helpful....they dont try to sell you a new phone or plan. Great place!

Se
Review №11

Eddie Bollig was extremely helpful in fixing my phone issue. He is always helpful and gives some of the best customer service I have ever experienced. Eddie is my go to cell phone guy! He will continue to get my business.

ja
Review №12

Ive been a US CELLULAR customer for 21 years and I have always disliked going into one of their retail stores, UNTIL NOW. The Manager, EDDIE BOLLIG, at NEW TREND WITELESS was the most knowledgeable, honest person I have ever spoke to in a US CELLULAR establishment. He spoke on terms you will understand and doesnt promise anything he cant deliver. If I were still in business I would hire this person in a heartbeat. No need to go anywhere else for your cell phone needs or simply to get help and straight awnsers. Thanks again EDDIE BOLLIG !!

Ma
Review №13

This is my go to US Cellular in Ukiah. Everytime I go in there, all the boys are very helpful and knowledgable!Specifically today, Eddie helped me get my phone I received from the insurance activated and was able to transfer all my things over. SUPER GRATEFUL FOR YOU!

Tr
Review №14

Grewt place to go. The manager there, Eddie is awesome. Outstanding customer service.

Me
Review №15

Eddie Bollig is the best at US Cellular! He provides excellent customer service and takes great care of his customers!

Bu
Review №16

Nicholas was more than helpful and maid sure I left happy! I would recommend going to him for help. Definitely left satisfied!!

Er
Review №17

Jose was very helpful and took care of all my questions

Mi
Review №18

Very helpful, nick was very nice and honest, my favorite sales guy was off today, nice to have a cell place where they look out for customers

Ga
Review №19

Been a customer since 2003 great service always helpful

Ly
Review №20

With the exception of jesus....this co gets a 3 star. We have had nothing but frustration on our billing...first to much then they dont take the autopay out and charge us a late fee...ridiculous on going issues. If it wernt for Jesus Fixing the issues we would have dumped and ran.

Ca
Review №21

I dont like this particular store cause the red head guy ruins your phones. You ask for help he takes your phone and does something then everything thing runs slow or your internet sucks.

Jo
Review №22

Very satisfied the agent very friendly

Fe
Review №23

Very good service and treatment from the seller Jose

Fr
Review №24

They are all very friendly and helpful

Ra
Review №25

Jose helped me choose the correct phone number and helped me with all my questions. Everything was quick and easy

Ba
Review №26

They serve the customer well

Information
14 Photos
26 Comments
4.5 Rating
  • Address:1393 N State St, Ukiah, CA 95482, United States
  • Site:https://stores.uscellular.com/new-trend-wireless?utm_source=google&utm_medium=pld&utm_campaign=USCC_20_FFP_AC_LD_NA_NA
  • Phone:+1 707-462-7000
Categories
  • Cell phone store
  • Electronic parts supplier
  • Mobile phone repair shop
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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