Fu
Furniture design center
1201 Airport Rd, Ukiah, CA 95482, United States
Comments
jo
Review №1

Brandon was awesome super helpful... Even loaded the king mattress all by himself definitely will be going back here to buy all my furniture. Thanks Brandon !

Ma
Review №2

Staff bunch of men kind of rude guys like to make assumptions instead of asking questions to be helpful an mindful. Love the design they have in stock.

Ro
Review №3

Before i ordered anything from FDC, i read the reviews and because there was very few negative ones i decided to order a couch and a love seat. Its been almost a month a half now that ive been waiting for them. I keep getting told that theyre on the road, that theyve been shipped. Then yesterday (monday) i was asked to come down to the store because they had two sets similar to the ones i ordered. I was told they didnt know how long mine was going to take to be here so i had to chose something else and after i chose one, we had made an arrangement for it to be delivered on thursday ( I was disappointed because i wanted what i ordered and paid for). So i was all set until this morning when i received another phone call and was told i was just going to have to wait til mine get here....etc... Blah blah blah blah ......... So once again i am back to waiting. I dont know if its me, my name, my race or whatever it is, but i know my money is the same color and just as good as everyone elses. But FDC just reminded me of why i should never do business in ukiah.....

Ch
Review №4

Got our couches here, good service.

De
Review №5

I am done with this. I have been waiting over 30 days for my bed. It finally comes in after being delayed a couple weeks. Only know it was delayed because I called. They suck with follow up. Tell me they tried calling but never had a missed call from them. I buy all my furniture there but no more. I have to pick my bed up or wait until Wednesday. I always pick up my stuff because I always have to wait at least week. You deserve zero stars but it wont let me

Th
Review №6

Always helpful, friendly, funny, knowledgeable, and yep the no haggle pricing will try to find you a discount, just ask, (attitude depends on discount, lol ) we have spent 13k there in the last year and will not go anywhere else! PLEASE give these hardworking guys a little patience ( shipping is delayed due to covid) Do not buy your recliners anywhere else! LAZY BOY IS NO MORE EXPENSIVE, BUT HAS GREAT WARRANTIES! GET THE WARRANTY! Thanks guys (Ask for Michael)

Da
Review №7

A lot of outdated furniture and high prices items

au
Review №8

Burger was really good and fresh and order was perfect despite it being somewhat complicated

Fr
Review №9

Had what we were looking for and delivered the next day on time. We will be back.

bo
Review №10

Very helpful. Nice furniture. Reasonable price.

Da
Review №11

Worst. Store. Ever. Unless you like being lied to, do Not shop here. Went there and bought a bed, told it would be there on monday, and they would call me when it came in. That was the end of any good experience there.They never called. I called them, and was told um....wait a minute... Came back a few minutes later and told me he did not know where my order was and he would call me back. Never called back. I called the next day. Now he is getting arrogant and rude, telling me he would call me back when it came in, but no delivery date. When I told him I needed to know a date, he got angry, said wait a minute, Ill be right back, but he did not put me on hold and I could hear talking in the background and I could hear him yell at someone Why was it never ordered!, then he came back on the phone and told me the truck did not come. The lies just continued and continued for nearly 2 weeks. The single worst shopping experience in my life. When I told a friend of my experience, his first comment was its a front for drug money. Stay Away!

Ro
Review №12

I am very pleased to give a good review for this store. After dealing with a new big box store that just opened down the street I bought from Furniture Design Center and received better quality at a lower price. Customer service is outstanding.

Ja
Review №13

They have nice things at reasonable prices. If you are there early enough the can even do same day delivery if its local. The delivery drivers are nice and they take away your old furniture. They even financing available. I had less than perfect credit and they were still able to help me out.

Mi
Review №14

Mike was amazing, being fire survivors, he made sure we got the most bang for our buck! We were treated like valued customers from day 1& we purchased our furniture in may. They held our furniture free of charge until we were FINALLY able to move home on Dec. 30th

ju
Review №15

They were very helpful. They listened to what I needed and wanted. Now I have a very comfortable bed! From purchase to delivery it was a great experience

Ja
Review №16

This store is absolutely gorgeous! Friendly, helpful, and professional staff are there to accomodate your every need. The furniture is so elegant and high quality. The best place around for all of your home furnishing needs!

Do
Review №17

Sales people ate not pushy. Quality product! I will be buying once I figure out my new floor design is.

Je
Review №18

Wont buy anything else from them...chair had detective fabric and took months to get it dealt with...then sofa sleeper which was literally never used as we are gone a lot and dont have company to use it..broke on the first use. No sense trying to get it fixed as thats the last thing they want to do....buy smart...buy quality.

Li
Review №19

We had great service, They delivered our furniture the next day. The delivery guys were fantastic . We love our new furniture. We defiantly will go back and recommend to others.

Ka
Review №20

We knew exactly what bed we wanted and the guys there were great about helping us get into it with financing and even had same day delivery.

Ro
Review №21

Great helpful sales and service staff and really good furniture.

ho
Review №22

Absolute horrible customer service. My husband and were approached by the same sales person the two different times we went there to price a mattress set. Both times he was pushy and rude. The sales person made us feel unwelcome and seemed annoyed that he had to assist us. We took our business else where and got great customer service and a much better price at Currys furniture downtown. Never going back to Ashleys.

Da
Review №23

Slightly over priced but always changing inventory.

ca
Review №24

I have bought almost all my furniture in this place and have to say its all high quality dont have any complaints about it and the customer service is great!! Just bought my daughter a bedroom set and Im very excited to get it!!

C
Review №25

I enjoyed working with the people of FDC in Ukiah. Over the phone I was able to get concise information on the items I was interested in. Accurate delivery information. They worked with me on my time availability. The men who delivered and set up my furniture were not only very nice, but considerate of my home and placed the items exactly where I wanted them. Even when I changed my mind several times.I am going to be shopping with them again and cant tell my friends and family how wonderful the whole experience was.

Da
Review №26

Very capable and courteous staff. Nice products worth the visit.

Ja
Review №27

Michael was incredibly helpful and we will be going back when we need more furniture in the future!

Ma
Review №28

Ive owned my recliner for close to a year now and have had no problems at all with it . recommend FDC to everyone ..

Mi
Review №29

Great prices and friendly staff.

de
Review №30

Jason thank you for your help mom (Lee Madsen) and I so appreciate you!!!!

Og
Review №31

Screw this place go to Currys Furniture on Perkins street in ukiah

Ju
Review №32

Best place ever! !! Best customer service ever!!!

Sh
Review №33

Great customer service!

Er
Review №34

Good shop

al
Review №35

Very good service

Information
35 Comments
Rating
  • Address:1201 Airport Rd, Ukiah, CA 95482, United States
  • Site:https://furnitureukiah.com/
  • Phone:+1 707-463-3500
Categories
  • Mattress store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
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