user
Dollar Tree
2921 Pat Booker Rd Ste 140, Universal City, TX 78148, United States
Appearance
Dollar Tree
Comments
Ja
Review №1

Great customer service. Some items are going fast (i.e. chlorex bleach)

Al
Review №2

I have been coming here for years and its always been a quick and pleasant experience

PO
Review №3

I seldom go to dollar store good atmosphere. People are friendly. Mine there own business. So many things to buy in low prices.

Tr
Review №4

I usually find what Im looking for. This time it was a crossword puzzle book, and single foil sheets. Im going too filling Christmas stockings, with some goodies from here!

Mi
Review №5

This was a location that had a lot of inventory, we found a cool fountain and Pride fan! It was kept clean, cashier was nice.

Mo
Review №6

Kimberly took care of me. She was great at my pedicure and nails. Very thorough. Well done!

co
Review №7

Good selection...will comeback again.

Je
Review №8

Probably my favorite store for crafts but wish they carried larger picture frames for posters and larger square frames (not rectangular). They need to carry the framed mirror year round. Have to buy them at IKEA now. Still a great spot for unexpected bargains though.

Re
Review №9

Always a great place to find crafts, decorations, and good eats when on a budget ❤🙏❤🙏❤

Be
Review №10

Thank you to the employees who came in while the weather is still in uncertain conditions. Everywhere in walking distance was closed but we were able to get non perishable items to last us through the rest of the week. Bless y’all.

JR
Review №11

If your in this area.. and need something come here it has a big selection in iteams for those last minutes trips things you may have forgot at home.

Gl
Review №12

The store is clean and well organized (especially when compared to other locations Ive gone to). Just need to improve on opening more registers when theres a long line in wait.

Su
Review №13

This is the largest and best Dollar Tree in my area and it always has what I cannot find at the smaller stores closer to my home, well worth the drive!

Ly
Review №14

Most rude people work here no customer service that’s including the manager . Only one lady here very nice . I don’t think this people want to work here. One start because this nice lady if not . I will not give anything. They are change entrance and the floor look great . My advice give classes to your employees about customer service.

An
Review №15

Ive been going here for months now and Ive seen employees come and go but there is this new employee she has probably been there for 3 months I dont know but she is the slowest cashier Ive ever seen. There are a lot of days im in a rush and she is moving extremely slow, she couldnt even count 33 cents! Im glad Im moving away from this area .

Jo
Review №16

Was next door at Mr. Gattis pizza. Pizza and other food items buffet. Inexpensive also has game room to try your skills and win prizes.

Jo
Review №17

Good to see some things dont change such as the dollar tree on pat booker road

Ha
Review №18

I love dollar tree. I always spend more than I planned on. This one is usually very well stocked and has a large selection of assorted goods from gift bags to kitchen supplies and assorted cold food and dry goods. This $ tree is a little dirty at times and can have lots of stuff in the aisles so be aware. Over all a great experience.

Je
Review №19

Didnt get amount wanted but close nice staff.

Ma
Review №20

Love shopping there. The store has a new setup wider aisles. And more selections on everything. The Stagg super nice always ready to help you and the manager is a very nice man.

Al
Review №21

Not very friendly upon entering the store. Store was cluttered and not with items that needed to be stock. It did have great refrigerate selection. Didnt find what I was looking for but will visit again for fridge items soon.

w
Review №22

Love shopping at this location.They are always well-stocked with merchandise. Friendly services too.

Ne
Review №23

So much random stuff, youre guaranteed to find something! And of course, great prices!

Ja
Review №24

Found what I was looking for. Large selection of some items. A friend was standing in line to check out about 5 minutes with someone behind her. She got to the register cashier told her she was closed and walked off. All registers were open with several people in line. So they had to get in another line in the back and start over. The cashier should have told them she was closing or taken the last 2 people in her line. That to me was very poor customer service.

Lu
Review №25

Very well stocked

Ar
Review №26

A few years back there was a male manager here who was so kind and polite. The store always looked immaculate and was stocked well. Now you go in and the store is in disarray. It is hard to find certain items in stock. The craft section which I now love at Dollar Tree is empty of paints nearly 80% of the time. You will always wait about 15 minutes in line behind at least five people. While other employees are just standing there. They do have a good deal of toys there. Their used to be so so many gift bags at this location...once they rearranged it, there is not even a half an aisle left. The bathroom is down right disgusting which is usually is at all their locations. I will add pictures later.

Ba
Review №27

I find most of what I need that I dont want to spend slot of money on. In fact some things last longer than I expected.

Ji
Review №28

Love this Dollar tree, they always have what I need. Staff is always friendly. Thank you

Ni
Review №29

Friendly staff. Clean store. Line moves fast.

Ju
Review №30

Staff was great but when its almost 100° outside and the a/c has been out at this place over a week and nothing has been done to resolve it not only is it in humane to continue to run this store its also illegal per osha regulations 68-76° is max temp allowed as i was attempting to shop in this store i seen a thermometer wich read 94° wich is obviously well above standards

Ti
Review №31

Nice location and fairly clean store.

un
Review №32

Allways start here b4 you do your shopping!!! Amazing sweet people!!! 🦋🦋🦋

Ch
Review №33

Very good experience.

An
Review №34

Had everything that I wanted.

Ki
Review №35

Love this dollar tree.Always clean and customer service is always friendly!

Ki
Review №36

Dollar Tree has everything for every holiday!!! Absolutely 💯

Ni
Review №37

Great clean store. It was well organized and had a great selection. The cashier was personable and happy.

Le
Review №38

Prices are great. But it needs more products for teens. Also, most of the employees are not very respectful towards the customers.

T
Review №39

This Dollar Tree has come a long way! The young man who is the manager has turned this store around! The shelves used to be empty and the service poor but he has patiently changed all of that! The shelves are full and orderly and they are in the process of changing the store around. They have new flooring and the service has gotten much much much better! Someone should give that young man a raise, bonus, and a promotion!!! WELL DONE!

Sh
Review №40

Very well stocked and clean store...i highly recommend

Da
Review №41

Quick and friendly

Ca
Review №42

I love to shop here and save money. I buy my woolite type of soap from here to help with the budget.Always very friendly and helpful staff to answer any of your questions.Handicapped parking is available.

Gl
Review №43

Very slow 2 cashiers lines all the way down the ailes

Ge
Review №44

Great store

Xa
Review №45

Its a dollar store, what can I say?

Ro
Review №46

Of all the dollar stores, I really appreciate Dollar Tree the most...by far! Ive purchased quite a number of things there. From birthday cards at $.50 each to reading glasses for $1.00! You have a great selection of everything there. I only use Dollar Tree for my dollar store items. Thank you! :)Ron

El
Review №47

Love the store and the staff always clean and friendly

Lo
Review №48

This dollar tree is the best one in SA! It’s neat, organized, and well stocked. The other ones are just a mess! 🤦🏽‍♀️

Tr
Review №49

Love the ability to get great products for a very reasonable price. I love watching the many Youtube craft and haul videos. The reason Im giving so few stars is that the stores in my area consistently look like a hurricane and a war zone. They are extremely messy with unboxed merchandise stacked in front of other products. The shelves are not neatly organized. Trying to find more than 1 of an item is a gamble because products are scattered and strewn across the store. The August back to school display (or what was left of it) was still up in November. My stores do not stock the wreath frames. I am so excited when new merchandise is delivered and disappointed because the stores arent well merchandised, stocked, and cared for. Both stars are for being able to have a Dollar Tree and there are some great buys. Id easily kick it up to 5 if my stores looked like they cared about their products and giving customers an even bigger value for their dollar by cleaning up, organizing, and merchandising their products.

Be
Review №50

Always something to pick up.

Le
Review №51

I like the Dollar Tree on most days. They have all kinds of stuff. Not sure what happened today. They were out of a lot of merchandise with boxes everywhere. Most days the checkout line is long.

R
Review №52

Many shelves low on stock but I did get what I went in to but.

Me
Review №53

Easy and cheap; Good selection of holiday items.

Me
Review №54

Excellent selection of items. This location carries much more than other Dollar Tree stores I have been to. Staff is also very helpful.

An
Review №55

I wanted to originally give no stars but I guess one will do. I also I wanted to do this earlier but I had things to do. The place always looks like hurricane Katrina hit them and some of the employees are down right nasty. I asked very politely one of the workers for help and she gave me a nasty look and treated me very rudely. Shr had constantly kept talking rudely about me under her breath. I left the store hurt since I just needed some help since I dont usually come to this Dollar tree and I was desperate to get the item I needed. And let me remind you that I was polite. I should have gone straight to the manager and report her but I was too busy. I will not be coming back to this Dollar tree even if I am desperate.

Ca
Review №56

The employees are very friendly here. Just a very pleasant atmosphere. Its always great to have a good shopping experience.

Di
Review №57

Well you need more shopping carts I went in there with the little basket I grabbed a few items and decided to get more stuff then I needed a otherwise awesome shop there at least once a week cart

Gr
Review №58

Best dollar tree

De
Review №59

Need something inexpensive but cute? This is the place. Well stocked.

Je
Review №60

The customer service is great and the produce selection is wow. Recommended!

Mo
Review №61

Great snack isle, good random things and already stocked for Valentines Day. Nice candles too

Ma
Review №62

Total horror show,understaffed, shelves half empty. Floors are disgusting. Boxes piled high in the aisles, broken glass. Bathrooms are nasty. Manager and cashier were great though. Just need more help.

Je
Review №63

Almost always messy, but its a dollar tree so cant expect the customers to treat it with any more respect then the employees. Same selection of goods as any other dollar tree, decent parking lot. No complaints otherwise, just never been wowed going here either.

La
Review №64

Lots of variety. Long lines but quick service.

Re
Review №65

Under new management. The store has went though some changes and Ive notice that there are more people on staff as well as more product on the shelf. I usually come here when I need little stuff for organizing. Lately I have been buying bins to organize my garage. A few months ago you notice that there was hardly anything ont he shelves. Now I cant believe how much stuff is out. So many to choose from as I need bins and baskets.

Pr
Review №66

Cool stuff...you can even buy a drug test...lol...love the lemon freeze...4 for $1...yummy

Ju
Review №67

Great

la
Review №68

One star for the conditions these poor employees have to work in. The store was clean and the employees were awesome. The working environment was disgusting. Get these people some air please

Ma
Review №69

The cashiers are extremely rude!! Will be going to a different dollar tree for good.

Am
Review №70

Very well stocked. Friendly cashiers and managers. Easy access.

Ca
Review №71

They have alot of variety at this location. I bought snacks for the week as I always do..and a loaf of Natures Own bread which is 3.18 a loaf at heb. Get the bread and freeze it.

Jo
Review №72

Good place to go for items that dont cost much but are hard to find in the larger stores

Jo
Review №73

Clean and orderly. Plenty of stocking up, a lot of seasonal stuff coming in. Fall, Halloween, some Christmas, Winter and many DIYs!

Va
Review №74

I love this Dollar Tree this is the most organized and very clean dollar store Ive been into the staff is very friendly also I have a dollar tree closer to my home but do not like going because the lack of organization the line is always very long to check out and they never have the shelves stocked I very much prefer this location

Be
Review №75

Love it....Tiffani from store 2126 is a great customer service representative....very friendly..

No
Review №76

Great Christmas decorations

Ro
Review №77

This D.T. is the only 1 I go to. Items kept up and no mess. But this location needs to keep up w/some new or more items.

Lo
Review №78

Good selection of everyday and party items. Store clerks are knowledgeable and courteous.

CI
Review №79

They always have what Im looking for. Lines go quickly and employees are friendly and helpful.

Ro
Review №80

Nice employees. Very good price on items

Ca
Review №81

Love the store. Today the shelves seemed bare. New products or just not stoked?

Je
Review №82

Dollar Tree is amazing for a quick cheap shop!😁💵

Ch
Review №83

Dollar Tree has no A/C right now but its still a great store!

Ou
Review №84

A good way to save money,when your just looking for random stuff

In
Review №85

Horrible customer service. Asked 4 different employees for particular item. No-one knew where it was located. Only 1 offered to help and quickly give up after looking in one aisle. I was told it could be anywhere in store. Obviously employees need more training. I asked cashier if she knew where item was. She asked next cashier who I think may have been manager. The lady said the aisle number but didnt offer to send any of the 5 employees that were standing idle. I had to get myself and stand in line again. I didnt mind getting item but was frustrated that noone could help. Only 1 register was ope by that point and long line. Smh! Ill stick to location on FM78.

DR
Review №86

Very very clean store also employees very helpful.

Es
Review №87

Clean store. Good service. Fun little things for the classroom.

Ba
Review №88

Although check out lines were long staff was efficient friendly and courteous

Jo
Review №89

People are silly !

WR
Review №90

Great place 4 almost anyone I mean come on Everythings a Dollar easy access to the freeway.

de
Review №91

Store was out of merchandise all over store granted was 3 pm on Saturday but store was not that busy. dangerous situations all.over store empty pegs sticking out over all store was mess carpets filthy just overall a disaster

Da
Review №92

Long line at checkout but happy to get mylar ballons at such a good price

je
Review №93

Great customer service! Love their inventory!

Tr
Review №94

Great value on gift bags and budget friendly holiday decor

He
Review №95

Worst shoping ever The Manger was not a nice women she flew off the handle because i ask her to help recount my stuff. i spent 112.oo at that store she was so bad the store was horrible what happened to this store i ask one of the guys that work there he said it is the customers fault it is so dirty not ours The poor new check out women she was new she was the only nices one there i was shock how bad the store the manger she was not good with people at all she treated me like crap never going to spend my money there I had to go to another dollor tree to find out who to call that manger slung my stuff around she was so mean she does not need to be there

Ti
Review №96

Whats not to like about DT. The staff is great here also.

B
Review №97

Its ok

Mi
Review №98

Great selection in merchandise with good value. But its as dirty as you expect from a dollar store

Ci
Review №99

Shelves were practically bear the one on toepperwein is much better

Di
Review №100

Love their stuff...Great finds😉

Information
24 Photos
100 Comments
4 Rating
  • Address:2921 Pat Booker Rd Ste 140, Universal City, TX 78148, United States
  • Site:https://dollartree.com/locations/tx/universal-city/2126/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 210-278-5876
Categories
  • Craft store
  • Dollar store
  • Discount store
  • Grocery store
  • Home goods store
  • Kitchen supply store
  • Party store
  • School supply store
  • Toy store
  • Variety store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Similar organizations
  • Black Llama2041 Universal City Blvd, Universal City, TX 78148, United States
  • Walmart Supercenter510 Kitty Hawk Rd, Universal City, TX 78148, United States