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Service Center at Stew Hansen Dodge
12103 Hickman Rd, Urbandale, IA 50323, United States
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Service Center at Stew Hansen Dodge

Comments
Sa
Review №1

Great customer service and they back up their work. The waiting area provides drinks and spaces to get your work done while you wait.Price comparison for service work is recommended, so you can get the right price. Your assigned representative is great about working through that with you.

Pa
Review №2

They knew exactly what to do...they were great. .Tod told me to come over and that they could resolve our problem in minutes...he was so correct...thank you for your help...in our prayers...

Br
Review №3

You will never find a finer service department anywhere in the upper Midwest! Todd and his crew have the knowledge skills and abilities to work on any vehicle!

Ja
Review №4

Love these guys! Good deals, great service!

St
Review №5

Picked up a brand new work van for school. When the salesman gave it to us. Ice all over windshield snow on top. They just pulled it out of a hole and gave it to us. Got a new vehicle for school at Karls Chevrolet and it was brought in to warm shop, all snow and ice cleaned off.

Bi
Review №6

Nice place. Helpful staff

Bo
Review №7

The service has been excellent. Ryan has been a great help, and gone above and beyond to be helpful.

Ch
Review №8

Very fast great Shop people

Mi
Review №9

I bought my last 3 cars from Strews. They are great people there, very friendly and helpful. For this trip to them I have a recurring problem with my car. But because we could not get the problem to happen there, they couldnt help me at this time.

To
Review №10

Its always awesome

Ja
Review №11

I bought a used 2014 BMW Z4 here and worked with Chris Wilson. I live 400 miles away and had many issues on my part that I needed help with. Chris responded to my inquiries even on his off days and made everything go smooth.I know the deal was a little hard to put together because I live so far away and I needed time so I could drive out there and pick up the car. With Chriss help everything went smooth and I was in and out quickly. Chris even helped me return the rental I used to get there. Thank you Chris.

Be
Review №12

I was there to do a recall update and I was in-and-out in no time

Da
Review №13

They were quick and efficient, like the photos and video they sent.

Da
Review №14

Had an oil change and service. Handled process very quickly, also waited in lounge had coffee and tea. Had free car wash after. Great.

Jo
Review №15

Only about half the employees seem to know or want to wear their masks properly!

He
Review №16

Went for an oil change and they ended damaging my Cold Air intake,took whole Assembly off.The good part is they offered to replace Cold Air filter

Mo
Review №17

They did a great job at getting auto taken care of and making me feel valued.

Ke
Review №18

Just purchased a 2020 certified pre-owned Jeep Compass from Jeffrey Parker at Stew Hansen in Urbandale! Great service, exceptional knowledge, very efficient and awesome to work with! Would highly recommend, thank you Jeffery and the Stew Hansen team for a pleasant car buying experience!

Ro
Review №19

This is a very friendly place with a down home atmosphere. (Dan Evans )is my go to Guy

Ch
Review №20

Very friendly...quick service...knowledgeable

Ci
Review №21

Always friendly, service is fast and they do great work.

Ji
Review №22

Professional and quick

Ja
Review №23

Great

Je
Review №24

Great! Always friendly!

Pe
Review №25

Service department and shuttle service work with you and keep you in touch.

Lo
Review №26

Very disappointed.

Ap
Review №27

Will never go any where else!

Je
Review №28

Quick service. 😷☮

Na
Review №29

Had a problem with my car, didnt want to drive away with it. They went out of their way to fix the problem and make me feel good driving my vehicle out of there.

Je
Review №30

Usually pretty good service.

Information
2 Photos
30 Comments
4.7 Rating
  • Address:12103 Hickman Rd, Urbandale, IA 50323, United States
  • Site:https://stewhansens.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 515-963-5335
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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