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Oriskany Garage Tire & Auto Service
1206 Champlin Ave, Utica, NY 13502, United States
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Oriskany Garage Tire & Auto Service
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Sh
Review №1

I cant say enough good things about this business and the people there. Theyve done high quality work, never disparaged other service places, made exceptions for me when I absolutely needed it and above all, always been 100% honest with me, even Im instances when they could have made the extra buck. Theyll have my business as long as I own a vehicle. I dont know how many places youll find like this but the good news is you dont have to look anymore, you found em.

Ta
Review №2

Best garage I have been to in Utica, extremely professional. Fairly priced. Work was done in a reasonable time. Over all great experience.

TO
Review №3

Service and communication has always been top notch at this shop. If its something a dealership doesnt have to touch, well bring our vehicles here.My small complaint is the online appointment booking. Without knowing what days are available (as you can select any day regardless of availability), scheduling and appointment requires a phone call/email anyways. Not huge really, it just kinda defeats the purpose of being convenient, as it adds an extra step.

St
Review №4

I can’t say enough good things about Oriskany Garage. Tammy went out of her way to locate a part for my son’s car. I highly recommend them. Especially for students at Utica College. Honestly and trustworthy.

De
Review №5

Oriskany Garage is the place to go to for all your automotive needs. The staff is friendly, caring, and knowledgeable. They go out of their way to ensure. customer satisfaction. You don’t have to spend a lot of money for quality service. I have severe anxiety when riding in a car and could not be driven home after dropping my car off. I told them I would wait for it. I was immediately given the option of having someone get my car at my house, and bring it to the garage, and then bring it back. I was so surprised to receive that option, that it brought tears to my eyes. Thank you, Oriskany Garage. You have a life-long customer with me.

K
Review №6

I was a first time customer on Monday 26th. Ill definitely be back again for my auto needs. They were fantastic. Professionalism by the whole staff shows throughout. Thank you!

Ru
Review №7

Came in with an engine overheating at closing time. Went out of their way to get me in and hosed out my radiator that was caked with dirt. No Charge. Good people

Sh
Review №8

Ive dealt with these guys and ladies for years now. Wont take my cars anywhere else. Super fast, very reliable and explain in detail what may or may not be wrong with your vehicle.Always 5 star work!

Da
Review №9

I took a job in the Utica area in 2008 and by New Years Eve had purchased a home and my third Jeep Wrangler since 1986. I had the good fortune of being referred to Uncle Russ (Russ Schmidt) at Oriskany Garage Tire and Auto Service on Champlin Avenue for work as I needed it on the vehicle and have been a faithful customer of theirs ever since.When Russ sold the business to Rade Cavic in 2015, I began to get to know him as well as Id come to know Russ, and realized the operation had only steadily improved with Russ staying on as General Manager, and Rade began his seasoning as the new owner.Ive reviewed this business at least a couple of times in the past and always as favorable as I could describe. As I prepare to relocate away from the area, however, I felt compelled to express what is so very special about this operation. It has literally become the benchmark for customer service in the entire central region of New York.In a business arena where customers are often apprehensive about whether or not theyre going to receive quality service at a fair price, Oriskany Tire and Garage (OTG) has defined a new standard. You will never regret using their team of experts to diagnose and repair or simply maintain your vehicle. Youll never again be apprehensive about entrusting what has become such an important item in everyones life in this new faster-paced society, your automobile, to people you can absolutely trust!Everything you could possibly expect is provided by the services they offer. From friendly and courteous greetings, to efficient and timely appointments, to rapid assessments when needed, to fair and most economical pricing. Plus they do the myriad of little things that have all but disappeared from todays business landscape. Rapid pick-up and drop-off from home or business when your vehicle must remain for more than an hour or so by people who care about you and your experience.Im always struck by the poster near the entryway. To me it sums up their philosophy, their values, and their character. Its a model for the way sales and services should be provided at every level in our economy.Thank you Rade, Russ, and the entire OTG team for flawless service over these past 13 years. I will continue referring new customers to you as long as Im able!

Je
Review №10

Rade and the team at Oriskany Garage took amazing care of us! We cant thank you enough for your help and your professionalism. We will absolutely be coming back and supporting them in the future. Thank you so much for everything!As a woman it is so refreshing to find a team that takes such great care of their customers and makes us feel welcomed and at ease when the car needs work.Keep up the great work and thank you!

Fr
Review №11

Oriskany Garage Tire and Auto by far is the best in the Mohawk Valley and Central New York. The service is kind, honest and will prioritize with you what need attention the most on your vehicle. I have been a customer for the past three years and they have done a fantastic job everytime. They even have loaner vehicles to provide if your repairs will take longer than a day. This really helps for a one car family like mine. One really awesome feature the garage uses is a diagnostic report of the vehicle with photos of what needs to be fixed, then they call and discuss it further with you. The prices and labor costs are honest and they never try to force unnecessary repairs or work to be done. I cannot possibly say enough good things about Oriskany Garage Tire and Auto. They really are the best, I highly recommend them for any auto repair or maintenance.

An
Review №12

Very professional and courteous staff and owners! I had my timing belt replaced and they were quick and communicated everything that was going on. Will definitely bring my car there again

Br
Review №13

Everyone here is absolutely nice and I love how personable they are! Everything here is reasonable and Ill keep coming back here when/if I have a problem.

To
Review №14

Great Service from these guys... was passing through the town and my car broke down. they handled my repairs professionally and at a fair price.. Thanks guys !!!

St
Review №15

I called Firestone auto care in Clay NY to buy Firestone tires, The guy said Bad news we cant get them, they are out of stock I said my girlfriend Tammy works at Oriskany Garage and Tire, If anyone can find these tires it will be her. I called Oriskany Garage and was told by Tammy that there were 8 tires in the system. with in minutes my tires were order and have already arrived at the garage. It doesnt matter that Tammy is my girlfriend, it matters that Oriskany Garage got me the tires that others could not. it doesnt make sense, they obviously care more . Thank You!!!!

Gi
Review №16

Oriskany Garage is a great place to go for auto repair, they keep you updated and their prices are fair. They don’t try to fix things that don’t need to be fixed!

Th
Review №17

Oriskany Garage is always respectful of customers. They give details of work needed immediately, as well as, in the near future. The staff never pressure us to have work done at Oriskany Garage, they just want to make sure people are safe in reír vehicles. Also, I walked out the door after dropping my car off at 7:30am, and Russ offered a ride to me straight away. Oriskany Garage is simply a business who does work honestly and does a great job (my new tires drive fabulously)!

br
Review №18

Said that specializes in Audi on web site and they couldn’t tell me anything (took me an hour on YouTube to fix) vary thorough but not good told me I need a oil change even tho I just did it 500 miles before it when there just because there no sticker to remind you or say when it was done 😂

Ra
Review №19

The folks at Oriskany Garage in Utica, NY really helped me out when I was passing through town a few weeks ago. My car overheated and they were able to get me fixed up and back on the road quickly. I was impressed with how professionally they handled a bad situation and made my trip happen. Thanks Guys!

Th
Review №20

Replaced an unrepairable tire, warranty coverage. Excellent service!

di
Review №21

Oriskany Garage has been outstanding for the assorted services weve needed while our son is at Utica College.

Ti
Review №22

Always professional, reasonable and honest. Couldnt ask for anything more.

MW
Review №23

I had trouble finding a local shop that would perform a wheel alignment on a 2011 Land Rover LR4, but thankfully I remembered Oriskany Garage. I dropped my vehicle off at 8am, and got the call at 10:30am that it was done! Very professional and excellent service, not to mention how quickly they got me in and out. Thank you!

Ka
Review №24

Very stiff with their appointments! The delivery is fast and efficient on service and they were very helpful!

Bo
Review №25

I’ve been a customer for 21-years. It’s a shop where they’ve always treated us extraordinary fair…and many times more than that. In my opinion, they are the best in the business!

Ly
Review №26

Contactless vehicle work. I dropped off overnight,got a text before 9am with a full report to review. Called them, agreed to their review, got a good time expectation, which they surpassed and paid over the phone picked up after hours. A+ service!

Ma
Review №27

Our car had broken down, they got it in with zero notice, found the problem, fixed it, and had us back on the road in no time. The lady at the front desk was incredibly kind and helpful. All in all, stellar service.

Ti
Review №28

The philanthropy of this place is amazing.

VI
Review №29

Only called however they were prompt and polite and helpful

Ca
Review №30

Excellent customer service from start to finish. Would highly recommend to friends and family.

Hi
Review №31

Absolutely love this place. They are always extremely friendly and dont try to nickle and dime you. Theyve always worked with me and my financial situation to determine any immediate needs that my vehicle may have. I always feel comfortable going there and highly recommend them to anyone.

Th
Review №32

My family and I have been bringing our cars here since I was a kid. Always friendly service. Very fast turnaround compared to other local mechanic shops.

ma
Review №33

Theyre the best! Convenient appointments, great service and now chauffeuring because covid precludes waiting there.Thank you !!!

Br
Review №34

Absolutely amazing customer service- they will forever have our business

Ca
Review №35

I left my car and trailer at the garage while I took my dog for a walk. It was a gorgeous day and we both enjoyed the walk. The trailer repairs had been made and the car was ready to go Upon inspection, a second repair was needed. I was promptly notified the part was ordered and the repair will be made when the part arrives. I like this garage. I purchase my tires here, repairs and inspections. Prices are reasonable. I get good advice. They try to meet my requests. I am happy! 🥰

Th
Review №36

I wish I had the video of how disrespectful people are here... they give you good discounts but man these people are rude as hell

To
Review №37

This place is clean, organized and well worth the visit!

Om
Review №38

Excellent attention. Fast and efficient in their work. I recommend them

Pe
Review №39

Always professional and courteous service. We use them for our business and personal vehicles. Keep it local!

Pe
Review №40

Always great place to take your car for any service, quick and great customer service as well.

Br
Review №41

I brought my car to three different mechanics who couldnt get my check engine light to stay off; after one trip to Oriskany Garage the issue was finally corrected. Ive been bringing my car there since then. Always honest with what the issue is and what has to be done, prices are fair to me. Especially because I feel Im getting quality service

Jo
Review №42

Heard good things from a friend so decided to take my care there for an inspection. Told me my wiper blade was ripped, and the other (i thought) was burnt out from trying to get heavy snow off. Told them I would go handle that stuff and bring it back so it passed. They went ahead and fixed both wipers and even put light bulbs in my license plate light free of charge. Will definitely bring my car back when it needs work.

To
Review №43

Staff was very helpful and courteous. Serviced my 2017 Jeep and the service was very professional. Will recommend to friends.

Li
Review №44

They did an outstanding job as usual. It is a great relief to have reliable highly competent mechanics keep our ancient Xterra on the road.

Sa
Review №45

Always a please to deal with and very reasonable people. Thanks for keeping my family vehicle safe.

Ma
Review №46

I brought my girlfriends car here for inspection and I could not have been more pleased. I am always reluctant to bring my or any cars to service places but this place has gained my trust. It really was a pleasure dealing with them.

de
Review №47

Courteous, timely work, good work, free drive home and pick up if you don’t wait....honest and fair prices...

Jo
Review №48

Everyone says this place is great . Absolutely horrible customer service . I brought my vehicle in at 7 am on a Friday 12/27 they told me we are going to get to it today . They did not call me Friday to tell me we weren’t able to get to your vehicle. I called before they closed and than I got we are bringing it in and we will have it as the first car on Monday 12/30 I arrived at 7 am when they open. And waited until 11 am to find out they are not going to get to my car anytime soon they don’t know if they will get it in today. I will never go there again and I will never tell anyone to go to such a unprofessional facility.

Jo
Review №49

Clean. Perfectly situated just northwest of the Mohawk Valley. Reasonably scenic. Large swimming area. Good water quality. 3/5 review on account of proximity to Rome, NY. Lots of poverty. Abundance of drugs. Quick and easy respite from the asphalt jungle for undesirable types..

Me
Review №50

They are very thorough and professional. Highly recommend

Je
Review №51

Honest and efficient with fair prices. Fantastic customer service. Id never go anyplace else.

je
Review №52

Fair deals, good work

Mi
Review №53

The best! Honest and reasonable and stuff gets done right the first time.

Mi
Review №54

They are honest and knowledgeable. The staff is friendly. Ive been here a few times and have been satisfied each time.

Ma
Review №55

So far every time weve taken our cars to Oriskany Garage, we have had excellent service. Theres been one or two times in the past where something wasnt taken care of completely, but they quickly rectified it. Their prices are fair. Theyre also good listeners and communicate well. All the times Ive brought my cars there, the problem has always been fixed quickly.

Mi
Review №56

Absolutely fantastic job! My family has been going here for 3 generations, and have never had a single problem with them. Friendly staff, knowledgeable technicians, and great service. They diagnosed & fixed a pretty significant problem with my 09 Chrysler 300, and did so in just two business days. I could not be happier with the work and will absolutely be going back if I ever need more work done in the future!

Mi
Review №57

Exceptional customer service!

Mi
Review №58

Excellent service, price was much more competitive than the dealerships, made an appt dropped the car off at 830 and it was ready by 1200 for work that was time consuming, so very pleased and would be doing business again in the future with Oriskany Garage

Ma
Review №59

Their team, lead by the infamous Uncle Russ are the best! In an industry like auto repair to have such a rating is amazing...and well deserved. The most friendly, upfront, honest, and fair repair shops Ive ever known. ALMOST a pleasure to breakdown:}

Fi
Review №60

Above and beyond anything I could have hoped for. My buddy shredded a timing belt, and needed me to load his car on to a trailer to bring it back downstate to where he recently purchased it, and Oriskany Tire was where it was towed after it initially died. Not only were they completely honest about his problem, but allowed the car to sit on their lot for several days before we were able to get clear enough weather to bring it home. The foreman Dave Z was instrumental in getting the car on our uhaul, bringing us hot water to unfreeze the straps, and deftly push towing it around the lot and up on to the icy trailer. They refused to accept any of our money for all of this, so I highly recommend you give them yours. Would come back in a heartbeat.

Jo
Review №61

Had a gift cert for a conventional oil change. Got that and a tire rotation and I was surprised at the price. Other than that it was ok. Ill right an updated review if I go back for something more extensive.

ha
Review №62

Best place to be a customer,owner makes sure you are happy with service and repairs

Sa
Review №63

After purchasing my car from a loyal customer that had their car fixed here, before it was sold to me this woman had $1,500 worth of work done to the car before selling it to me. In hopes of everything being fixed only for me to receive the car and realized that there was much more they missed. Bringing it there again would cost me another $600. oh and did I mention this car was given to a single mother with children that had previously had there car fixed here drove it across country and didnt make it back with it.

Ke
Review №64

Excellent service from start to finish, as always. I have no hesitation in recommending OGT to anyone I know who is looking for a reliable, high quality and honest vehicle repair shop.

sa
Review №65

Always good service

St
Review №66

Good shop

Ca
Review №67

Saw the Commercials .. Saw the 5 Star Reviews .. Went There for a Major Svc. - and now I Agree ... Yes 5 Stars

Oz
Review №68

They are very courteous they tell you exactly what is wrong with your vehicle if you need a ride home while they are working on your vehicle they will provide you with one when they are done they will come and pick you up and bring you back to your vehicle I would recommend Oriskany garage do anybody highly recommend

Ro
Review №69

Rade and Uncle Russ take care of everyone the same and thats excellent service!

Ma
Review №70

They were timely, polite and professional.

Fe
Review №71

Very knowledgeable on every issue Ive ever had with my automobile. Very respectful and welcoming staff. First come first serve so make sure youre up early. Simply amazing service with nothing negative to say.-Fernando

Ma
Review №72

Friendly and helpful service. Good prices. First come, first served. Highly recommend by folks who have lived here all their lives.

Al
Review №73

Great place to get your car or truck serviced. The friendliest staff around - treat customers like family. No need for an appointment, the prices are reasonable and the customers become family.

St
Review №74

Russ and his team accurately diagnosed and repaired a complex issue that had long baffled other Mohawk Valley garages far closer to home. And unlike my doctor, they listened to my description of symptoms and discussed their diagnosis with me. We agreed on what to do and they proceeded. Their diagnosis was perfect, the repair flawless, and their estimate right on the money. (First come, first serve. Get there early. )

Em
Review №75

OG is so courteous from the moment I walk in, until Im done! And I love the free shuttle service!!

LI
Review №76

Had a problem with my brakes on a Sunday evening, I called the next morning at 7am and they told me to bring it right in, by 3pm I had my car back front brakes replaced ...I was thrilled

De
Review №77

Uncle Russ & His Staff are truly the BEST! I was having the hardest time, literally the hardest time getting my car inspected. I went to a bunch of different places who had me waste money and gas for a check engine light that wouldnt go off. I payed for what they believed was the problem.. only for me to drive about 20 miles for the light to come back on. I brought it here and in about 25 minutes, I got a call from a staff member who told me everything I needed to have my vehicle pass inspection. The price was great, They worked with my warranty company which helped even more. Vehicle was fixed and inspected in a matter of 2 Days! Thank You !!!

Si
Review №78

Well trusted shop they do a great job and work

Ro
Review №79

Super kind and attentive

Na
Review №80

Its a great auto repair shop

Mi
Review №81

Took 3 tries to fix my tail light and cost me over $400

mi
Review №82

Always have been able to make time to help me. I have a mini handicapped van and always go for inspection and other needs..

Ja
Review №83

Very nice people and service

Ma
Review №84

Had another wheel bearing issue, which was repaired. Everyone was friendly and detailed oriented, explaining the work to be done or needed in future.

3a
Review №85

Brought my car in to have an cam placement sensor replaced and offered me a ride to work and worked with another garage to get my warrenty to see if they can cut the price down. Best service and fast. truuely the only automotive garage i will bring my vehicle back to. Great job guys and girls. Thank you

Da
Review №86

Have taken care of our vehicles for many years

Ma
Review №87

Beyond slow serviceWas only an appointment to have my brakes checkedEnded up having to leave

Pa
Review №88

Awsome people and terific service. Have been going there for years. Not many places will squeeze you in at a minites notice. And earlier in the morning before work. I have a hard time trusting people with my classic but they never let you down. Always works with the customers on what they actually need and not on random stuff other shops try to sell you. Were else can you go and get an oil change practically at cost. Looking at your car and not charging just for a peek. Russ is awsome and roddy is just as great. Remember to say hi to tammy. Chuck and bre when you visit. They all like coffee. Skip the donuts. Though lol

Wa
Review №89

The staff is great and honest

Ph
Review №90

Uncle Russ knows his stuff... quick and efficient.

Li
Review №91

Such a a Great Crew Working here,Vry Caring

Ka
Review №92

Great people and good service

Br
Review №93

Amazing knowledge and service. Highly recommended !

ph
Review №94

They are honest in telling you what needs to be done and in the price they charge. I am taking my car back there tomorrow and I would not advise you to go anywhere else.

Ju
Review №95

Uncle Russ is the best ever and the only honest mechanic I know

Ve
Review №96

Great service great people!!

Pi
Review №97

Absolutely awesome service! I travel 65 miles to have work done on my vehicle!

Ne
Review №98

These guys do excellent work. Whenever Im in a pinch, they give it to me straight and get me in as soon as they can.

Ch
Review №99

My go-to guys for car repair. Fast, courteous and reasonably priced!

Sh
Review №100

Great service..reasonable..friendly

Information
27 Photos
100 Comments
4.7 Rating
  • Address:1206 Champlin Ave, Utica, NY 13502, United States
  • Site:https://ogtire.com/
  • Phone:+1 315-797-5110
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Car battery store
  • Car repair and maintenance
  • Electric motor repair shop
  • Muffler shop
  • Oil change service
  • Radiator shop
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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