Been going there since I was a child 50 plus years great place always good service
I bought a battery for my ceiling fan. Many items to buy. A nice place to buy gifts !!!!
Five stars for a hardware store?? You better believe it, this place is awesome. AWESOME! The only place Ive seen like this was Strassers Hardware in Kansas City and I think theyre closed now. Take a list and go exploring, so conveniently located as well. Our new go-to hardware store.
The ladies behind the register are a bit rude and unhelpful, especially the older lady with the pierced nose. The other staff on the floor was nice and friendly.
I never have a hard time getting help finding what I need. They also sell a lot of unique things that you cant find another places. And everybody is so helpful that works there.😊
What was going on here since I was a little kid with my dad or uncles or Grandma always enjoyed coming here very friendly staff very helpful
My first visit, very impressive. Very large store with a wide selection of items. Easy check out with about six cashiers. Many employees to help customers. One of the best Ace hardware stores I have ever visited. Definitely will return.
Best around. Some prices a little high
This is 10 times better than the big stores. You DO NOT have beg for help. These is ALWAYS someone to help. Also, if they dont have what you are looking for, you dont need it. Fabulously managed.
Laid back and very helpful. They even carry unique brands and flavors of glass bottled soda
Old family business. Knowledgeable employees can help you solve any home owners problem. Quick service at check out..
Good store, been there lots of times for various hardware items . A little bit more than home depot or Lowes but its right in the middle of town instead of driving across town so you pay a little bit more.
The best hardware store in the Fairfield Vacaville area. Need an obscure part? You will find it here. Lots of helpful staff available to help too.
I just love this place....I went today for a shower hose and look at ther country clutter section.... lone behold I got my shower hose and a fish for the yard..! sales man were happy and eagar to help, which was most appreciated! Happy in Santa Rosa😊
The workers here are very hard working and helpful we didnt have a single problem if you are looking for any kind of toll this is the place
Employees are friendly and very helpful, certain other places like this could learn a thing or 2 about real customer service.
Super friendly/helpful staff. No complaints
This hardware store is much larger indeed than it looks from the outside. You cant get lost but you can get turned around with the different wings. Every employee was very helpful and knowledgeable. I wish I lived closer because this place is awesome.
Staff is helpful, the store had everything I needed and loved the experience. 4 stars because of prices though.
This is the best ace hardware by far. Insightful staff and very well stocked shelves. If only all Ace hardwares were like this one !
Just like almost all Ace Hardwares the staff is extremely knowledgeable and helpful.
Best hardware store in town..especially if looking for specialized iteams..like toolbags and accessories.and nutrients for cannabis..people always friendly
For over 25 years, it is always a pleasure to go to Pacific Hardware. The folks working there are always friendly and willing to help you out.
Friendly staff, always willing to help. Great selection. Always shop ACE first.
Always a great experience because they are so helpful.
Have been shopping here since I was a child. Friendly, abundantly helpful staff and a family store. Vacaville staple.
First time here. Didnt realize how big it was. They have quite the selection. Best hardware store in the area, for sure!
Always able to find the hard to fine parts and accessories .the friends that work there make it seem that they have known you even though they just met you .very experienced .
Best Hardware store in town! Pleasant HELPFUL staff!
Have just about everything here. The staff was very helpful and knowledgeable.
They have great customer service and a fun selection of kitchenware
15 SECONDS! Steve helped us locate the right valve in literally fifteen seconds! Thank you Steve! We’ll definitely be back.
Best hardware store in Vacaville.... the people that help you actually know what they are talking about ... not once have I heard them say not my department like those big franchise stores
Best hardware store in all of Solano County. Helpful knowledgeable team!! I will be back, a lot!!!
Ace! The helpful hardware place! Theyve got the best little nic-naks and paddy-wacks and all the other neat things to make some more with
The most awesome place for everything!
I love this place every single person that works there is so nice and friendly and very helpful
Pacific Ace Hardware has the best selection of hardware, housewares, irrigation, tools, construction, etc. Helpful staff.
Very helpful. They closed early due to protest down the street. I was allowed in to make a simple return and they were very knowledgeable and helpful. Small town feel each time I go there. Good people.
The. Perfect hardware store. Youll find EVERYTHING you needed!!!
The best place. Nice people all times.
If you are looking for something they have it. Need help, you dont even have to ask, they are on it. Always little treasures to discover as well. A hometown Classic!
Good store. The employees are good besides some are stubborn even though you know what you need. And some things are more expensive than others for odd reasons
They always have the right fasteners I need.
I always find great things at ace.
Staff is helpful, way more helpful than the bigger other stores. They spend the time to make sure what I really need, and dont seem to be annoyed when I ask questions. A true gem in Vacaville.
Ace truly is the place... I found my part only at Ace. A staff member assisted me and found my item in less than two minutes. Both items combined cost was less than $1.00. I went to purchase and the employee at the check out saw the price and waved me by. I couldnt believe it! Wow! Ive never met an employee there who was too busy to help me.
Love this place. Friendly & helpful employees.
Found exactly what I need, with the very helpful employee who helped guide me to what I was looking for. A very positive experience!
Best hardware store in town!
Incredibly friendly service. Was approached immediately asking if I needed help and they made sure I knew the options of what I wanted to purchase.
Floor crew nice and helpful but cashier could use some have been less rude.
Great! Ace is definitely our hardware place!!
Great place to go to. You ask and they know what to do. Best people work there
Always nice and smiling, my go to place.
Great products.Employee wearing mask on chin. 🤯 Ridiculous! He needs to follow guidelines or go home. Were in a pandemic.!
This place has a lot there and very nice employees. I went there to check it out and I picked up some needed items.
Owen knows his stuff. Great job.
If you want helpful and knowledgeable hardware folks, this is the place to go to. Luckily I arrived at the paint department at a quiet time for my three different colors I needed for touching up walls.
The sales people are knowledgeable, helpful and courteous. This is the best hardware store in town.
Great service. Staff are awesome. I am a regular.
There are not enough stars to award Vacaville Ace Hardware. Nothing like it anywhere, the people are fantastic, helpful, kind, and professional.
Greatest store in town. Beats the heck out of Lowes and Home Depot. Prices are good, service is exceptional with people who actually know where things are in the store and can tell you how to fix most anything. Great store, great people and most of their products are made in the good ole USA! 🇺🇸
Super helpful, they showed us right to all the little parts we needed, that are hard to find at other hardware stores. Very friendly!
Great store lots of stuff and super helpful staff!!!
Its going to be hard to find dont waste time shopping around go to the best that usually have it in stock great people great help
I absolutely love this store specifically for the employees. I love when I walk in Im greeted by someone who actually cares about me being there and wants to help me! They also all know a lot about what they sell! I love going there!
The best place to get the parts and advice on a project. This Ace has the really odd and obscure parts on there shelves.
The coolest hardware store in town.
Management and customer service is excellent! Always a clean and professional experience with a smile. Only hardware store around with answers to questions.
Excellent service/ has everything you need (except large lumber)
Needed a piece of glass. Service from the phone call to in store and buying it was excellent!
Always awesome ... Went to purchase 2 - 1/2 Compression Bib Valves for the House, and they were out of stock. They will receive stock delivery in 3 days, so the Associate placed them on reserve in my name for pick-up then.Bottom line is if they dont have those odd items (and more) in stock for your purchase, they will get it ! And there is always someone there to direct or assist you !
Very friendly and helpful staff. Placed an order online. Came in as expected. Received call from store with update and how to complete pickup. Would 100% shop here again.
These guys are the best. They are the most friendly and knowledgeable people I know. If I ever have a question and need advice on how to repair something, this is the place to go.
I like Ace, i find a lot of neat things here, but a lot of the times I dont find what I actually came for - they wont have it. They also seem to be extremely over staffed. Theres two employees standing there every time you turn around. Why do they need 30+ employees working at a time?! Makes no sense but 🤷♀️🤷♀️🤷♀️
They always have what you need and they are very accommodating too...🤙
Always have what I need . Big variety of items
Always willing to help and nice. I can usually find what I need here.
Always willing to help, even for the smallest purchase. The staff goes the extra mile for their customers.
I would easily have rated Ace Hardware in Vacaville as a 5...pre-pandemic. I went today and most employees wore their masks incorrectly (it goes over the nose...) or not at all. Many customers saw the example and dropped their masks too.They wont miss me, but I certainly wont be back for a while.
Ive never had to chase anyone down for service, love this place.
Very helpful and friendly staff!
Excellent customer service!! Quality products! Worth going there instead of those other hardware stores
All kinds of Ironworker tool. The place is a must go
Anyone that lives in Vacaville can tell you that the people that work at Ace are the friendliest and most helpful people in any Vacaville hardware store.
One of the great old school hardware stores. Staffed by people who both know the store and understand what youre doing. Also a lot of product you wont find in the big box stores.
If you cant find it here, you probably dont need it. Do yourself a favor and carv out a few hours to go and walk around, you are going to find everything you didnt know that you needed for the house. The associates that work there are really nice and seem to know more about what you are doing than you ever will, but they dont make you feel dumb, it is kind of like having your granddad talk you through a project...and most of the time when you gp back you can find the same person to help you out.....great place
If you need knowledgeable help, and dont just want to wander the aisles looking for help, Pacific Ace is the place to go. Need some oddball fastener? Check Pacific Ace, they probably have one in stock.
Good customer service
Kind young staff providing excellent curbside pick-up!
OMGoodness this ACE rocks. Always well staffed... Employees are helpful and friendly... No pesky up selling stuff up dont need.
I went in this morning with a list of various screws and such that I needed for a table project and Tim happened to be walking by. He offered to help and I explained I needed a lot of help. Without batting an eye, he happily assisted me and definitely knew what I needed without a second thought. I will definitely be returning with any business I can give them!
I go to ACE for everything I can! I can walk in and give a bad description of what I need, or show them the broken item and they take me right where I need to go to find a replacement. Staff members are also friendly, and helpful, Ive never had a bad experience at Vacaville ACE.
A small towns favorite hardware store.
Always good!