Store manager is very rude and kept rolling her eyes and breathing hard during our interaction. She is not very helpful and she just stands there impatiently like she would rather be elsewhere. She lost my sale. I told her ill just come back another time because she was not very helpful and she stated she is there all the time and every day in a nasty way. Maybe her rudeness comes from her being over worked and unhappiness. I went to Victoria Secret afterwards and there was a guy looking at the jewelry she once again rolled her eyes and turned around and didnt acknowledge the customer.

Very rude and unprofessional. My little sister came to get her ears pierced and we later found out that the earring was too short ( for a cartilage piercing ). The piercer gave us no heads up before to get a longer earring, if so then we wouldn’t have this problem. Now the earring is literally stuck in her ear and now she has to go to a dermatologist to get it out & she has no insurance so that’s $200 out of pocket.the manager on duty was no help at all.she told us “you should’ve chose a different earring or should’ve told the piercer her earlobes are they her”. would never go back or recommend this place.

I really appreciate the time that Geneva Crooks spent with me this day.... Geneva you will go far with your ABILITY and CONCERN WITH THE COMMON PUBLIC!!!!!May God continue to be the driving force in your life....You will go far beyond your expectations.....

Brought our two year old daughter to get her ears pierced here today. Very professional and friendly. Highly recommend the ladies who helped us today. They had a special going so we ended up getting another pair of earrings for our four year old. We’ve been to another place here in the mall for our older children but if we had to do it all over again we would have came here each time.

Would of gave it less stars etheir the lady was misinformed or played a fast one. I bought a pendant and was told it was real 14K gold with real diamonds the diamonds were real but once I checked the email I seen it was actually 14kGP (gold plated) and I will be bringing this back not sure if Ill be doing any future business with any of there locations.

The ladies were nice and gentle with piercing my baby girls ears. Thank you again ladies for all your help💋💜💛

Those ladies did a great job piercing baby girls ears!!!!! Highly recommend!!!!

We had a problem with the warranty.. my baby lost one earring, we try to use the warranty, but they said no recover lost. And why do we have warranty?? We lost one morning try to get new one.. we didnt get at time.. but someone call us after time and they switch for us.. anyway dont worth be back. Is not for me. We can buy EARRING in another place.. I dont recommend.. and I give 3 stars because they call me back and my wife knows the girl who help us get a new earring.. if depend on the another girl we never will get our warrant worth. Whatever I never will be back there..

They know what they are doing

Nice customer service

Anyone notice all the bad reviews have disappeared?

Great

Did not visit today

Great

Ok