They have an phone online check in system due to covid. Not convenient and they also text when your next in line. They use a long pole with a container taped at the end to take your items. There was one particular women there that was extremely sweet and friendly. But cant say the same for the person that helped me.

Ok so this place has it all you want a car for cheap and you know how to work on them you can get some real good genuine parts here

Great Time always when got to pick up vehicles.

I can not be impressed with all their new rules.

This location is horrible there is a forklift driver acts super rude avoid at all coast

Decent wait time.

Got burnt really bad on a run and drive vehicle when I get it home from towing cant even start run it up on the driveway, had to push it up. Paid a lot for it. They should of listed it as mechanical issue you can easy tell and hear it. 0 psi compression on engine :(

After I paid for my car i waited almost 3 hours to pick it up my transport almost left me and I had to pay him extra saying they make appointments to pick up vehicles and everyone else is considered a walk in. BS THIS THE ONLY COPART I BEEN TO THAT DID ME LIKE THAT I WILL NOT HUY FROM AGAIN TRUST ME

Great customer service

Did not let me in to preview even when clearly listed M-F 8-5pm.

I wish they would have qualified title clerks whom does not mess up the titles...

Rude and liar people inside

What a great company copart is I called Thursday to have the car pick up and they told it will be pick up Friday morning they push back tell Saturday and tell me that they are short handed and the it’s customer fault that there short handed they have great customer service. Right ( I don’t think customer should be hold responsible there something called sub contact other company I shouldn’t tell company how run a company )

If you have a day to waste go to this place because they are the exact definition of counterintuitive and unproductive. Never have I seen such a bunch of laid back, unorganized and slow individuals in my life. Took them 4 hours from when I payed for a running and driving car till they bothered themselves to bring it out of the yard. I was supposed to be the 14th. car pulled on the list in order of arrival. 27 cars later I was still waiting, and after asking three times in a row what seems to be the holdup, I was told that one employee from the yard didnt show for work. Wow this guy has to be a miracle worker for sure since by my calculation he can at least double or triple the delivery pace. Yet here I was on my unluckiest of days showing up when the miracle worker was out, standing in the rain and listening to excuses. Finally it seems that I am next on the list, but wait no such luck on my unluckiest of days. Another 4 cars come out and at this point I decide I need a strong drink to warm me up since mother nature took care of the cold shower already. I head to the main office in hopes that miracle yard worker might show up to help out. Tell them in firm and slightly agitated voice that my drivers license is about to expire by the time that I see this damn car. Lucky me there is a nice tow truck driver seating and waiting for his retirement it seems. He tells me that this is the norm here and I should feel lucky that at least theoretically made it to the top of the list.First I thought that he is joking but obviously not. At this point a very nice lady stepped in radioed over to the twilight zone workers inquiring about their warp drive issues. 10 minutes later I thought that my eyes are playing a joke, but no. Finally there is the car of the day that most probably was built while I was waiting.In conclusion would I ever buy from here again? The answer is a hard never.P.S.:it seemed that the forklift drivers had plenty of time after each car dropped to catch up on sweet memories with some of the waiting tow truck drivers.

Everyone just sit and speak with each other. They dont care that you havent time. Super slow. And what we can expect from copart? That someone care about you? No

Company is such bull treat there employee horrible and blame the outside guys for everything sub hauler talk and drive crazy thru and in the whole yard . management and inventory yard is a complete mess and understaffed and over car capacity gm has no clue what hes doing and terrel is one of the best wokers in the office and yard very hard working and understanding person

Nice people to deal with. Extremely slow

Bad experience, they said that the cars run and drive but it wasnt true. The cars were completely disabled. The manager was rude and uncooperative

Fast, friendly and convenient

Good employees. Quick service most of the times for previewing.

Quick dispatch service thank you Noelia

Garbage phone service. Must not care about customers. Can’t answer the phone?

In and out really quick.

The staff was courteous and helpful.

Great cars at a great price!

This location Vallejo is ghetto. Rude people Dont sell your car here ..they will vandalize your car .they stealing parts. This people lie to much

It is the worse place to pick up you only one single car,even if they have your phone# !!!!-

I have no idea who hired the rude guy as a manager.It took 2 days to Pick up 3 vehicles.I was trying to ask when you guy Pick out my vehicles.No one cares.

Dont buy car that the seller is not listed because most of them have transmission problems

Magdy sale car

Super slow workers

Is bad place

Hows Bunyan business?

Takes forever get car

Okay

You

Excellent atention

Good 👍

Very well

They had me two hours waiting for my car to be taken out and they tell me its in a sublot

All good, good attention from the staff.