The whole entire purchase process was smooth and easy. I first met and greeted by Tiara as soon as me and my BFF went into the store, she was so understanding and attentive to my needs and she did not try to oversell me anything I didn’t need. She explained entire process in a way I could understand as first time used car buyer. I couldn’t thank her enough!! She made me felt like I was an old friend of her, that’s how comfortable my experience with her. And everyone was so nice over there!!

First off I want to say that I love this dealership and will recommend it to all of my car enthusiasts friends. Everyone is very friendly and it seems very family oriented. I came in to inquire about a vehicle for my daughter and one representative actually moved me by her work ethic and attitude to make sure I was in the right place. Tieara I believe her name is was so kind and is a really good asset and good reflection of the company. I will be notifying corporate to let them know that you guys are the best on Long Island.

Recently purchased a gently used certified Forrester and had a great experience. Tiara is a wonderful salesperson and you should ask for her since her professionalism and knowledge is unsurpassed. She will guide you through the process and more importantly, find you the car that will suit your needs. Buying a car can be complicated experience so it was a breath of fresh air to deal with Tiara. Thanks for your kindness.

I was happy to meet with the salesman, Mr. Rosa who displayed a genuine concern for my needs and was very efficient in explaining the process of purchasing a car that met my needs. He was highly recommended by friends who have purchased cars through hom for years. If you go to this Subaru locatuon make sure to ask for him personally.

Car shopping I came to your dealership and was greeted by your employee Tiarria. Her customer service was excellent explaining what the process was purchasing a car. I would like to thank her so much for her expertise . Her hospitality was on the money. Thank you Tiarria.

I recently leased a new Subaru Forrester from the team at Gregoris. Everyone I met at the dealership was polite, professional, knowledgeable, and walked me through every step of the process.One of the Sales Managers, Rosario, listened to the type of vehicle I was looking for and what I was comfortable with spending, suggesting the Subaru Forrester as a possible fit. He was right – it was just what I was looking for. With the model selected, Rosario walked me through the different trim levels available and let me have some time to think things over.After thinking it over and deciding the Forrester was the right vehicle for me, I went back and met with another Sales Manager, Jay. Even though Rosario was out that day, Jay knew exactly where I was in the process and quickly set out to help me find the specific vehicle I wanted. He found some available vehicles, put together a few leasing options and then walked me through all of them with complete transparency. Thinking I’d be looking at one of the lower trim levels to stay within my budget, I was delighted to find out that I could afford a top of the line Touring model!Next, the Finance Manager, George, welcomed me into his office and walked through the paperwork – explaining what each number meant and answering my questions along the way. I was in and out before I knew it and felt completely confident I was getting the deal I had agreed to with Jay.After that, Mark, one of the Product Specialists, sat down and guided me through some extra perks I didn’t even realize I was getting. From access to help in an emergency to an app on my phone that lets me start the car and send the inside temperature from anywhere, I was surprised by all the benefits that came with getting a new Subaru.Finally we went outside to my sparkling clean car. Mark took time to walk me through all of the interior and exterior features and answered all of my questions along the wayI drove off the lot in my new car feeling confident in my purchase, happy with the model Rosario helped me choose, and happy with the terms of the lease that Jay put together for me. I love my new Forrester and I was thrilled with how easy and fun it was to get it from the team at Gregoris! Will definitely be recommending this place!

Hafiz was a man of his word and got me the exact car I wanted for a great price and the car even came in earlier than promised. I will be back and definitely recommend this dealership!

I came to look at Subaru Forester and unfortunately they didnt have any in inventory due to the microchip shortage. Sales person Mark Rosa informed that he would be able to order the 2022 Forester in the near future and I look forward to his call and I thank him for his professionalism. I went to other Subaru dealerships that were not as professional. And I will be ordering the 2022 model as soon as Mark Rosa calls me.

Great car buying experience. Car arrived as promised and price was fair given the current chip shortage. Would buy from them again.

My wife and I recently decided we were going to purchase a new car. I was not looking forward to the experience.Someone we know recommended Gregoris Subaru. Everybody was super polite and professional. From the person who answered the phone to the sales person to the manager all were top notch and did a great job for us. Very happy with the Forester we purchased and the buying experience. I would recommend Gregoris Subaru to anybody looking for a new car.

Our salesman Mark Rosa was patient thorough and efficient and guided us through a COVID purchase incredibly well!!Bob the service manager was very helpful and extremely careful and respectful of my health needs. He was diligent in getting me out of the shop in no time.

If I could give more stars, I would! Amazing service, quick and straight to the point. They arent pushy at all and it really gives you time to weigh your choices out. Mark Rosa is the great guy that helped my husband and I with the process of getting our Subur Forestor Sport!!We definitely recommend visiting this place if you wanna get great service and a great car. Thank you Mark!

My husband recently purchased a Subaru Outback from this dealership. From the time we set foot at the dealership the process was smooth. We worked with Tieara Little on finding just the right vehicle to suit our needs. She took her time to review all the features and prices and trim levels of each of the vehicles we examined. She was extremely personable and an overall lovely person to have a conversation with. It made the process appear to go by quickly. On the day we arrived to pick up the vehicle we brought our two teenage girls and Tiera took the time to show my oldest how to set up Apple car play and how to start properly. My oldest will be the next to get a car and I must say that we would definitely consider coming back to Subaru and working with Tiera again! She was awesome!!!

Incredible customer service from my initial call with Jasmine to the moment I drove my new Subaru off the lot.The salesperson, Kenny, was incredibly helpful with ensuring that we got the best deal available. He also went out of his way to walk us through all the car features to me and my wife.Additionally, Rosario stepped in to help expedite the closing/finance process as the finance manager was backed up and busy with several clients.If you’re looking to lease or buy, make sure to visit this specific Subaru location to get top of the line service. I’ve done my research and visited several Subaru dealers on the island but this dealership will make you feel at home.Thank you, Jasmine, Kenny, and Rosario for making our car buying process simple!

I had a great experience buying a new Subaru WRX at Gregoris! My saleswoman Tieara was super kind and patient throughout the entire process. I look forward to seeing the Gregoris team again.

Dishonest in their pricing.Although I was extremely happy with my initial lease from them in March of 2018, this time around (August 2021) was the exact opposite.I was working with Jeff (car salesman) again, but this time there was a blatant attempt to LIE to me regarding the price of a 2021 Demo Crosstrek they had on this lot.Jeff (the salesman) told me NO window sticker for this vehicle was available, BUT the sticker price was $27,500, but because it was a demo and had 3400 miles he would reduce the price to $25,900.We were about to finalize the deal when I decided to look in the glovebox and found the window sticker. The car NEW was $25,900.HE KNEW THIS. The sticker price shows up in his computer!!!!Instead of being truthful and letting me know that their cars are going up in price due to the world wide chip shortage (I would have respected that). He opted to LIE TO ME and trick me into buying a vehicle that was not worth the amount of money he told me it was.There are many more honest Subaru dealers on LI.Do not go to Gregoris Subaru.Follow up. (2 weeks later)Immediately after I posted the review, Gregoris Subaru commented on my review and asked me to reach to their manager to resolve the issue.I immediately emailed the manager (as requested) and never heard back. Not an email, nor a phone call……..I guess this issue didn’t bother them that much. Going to Hasset Subaru!!!

Our recent experience with the staff at Gregoris was very positive....we knew we wanted the Forester Touring model and they found the color and the options we wanted within a day or two...nice low-key sales help and they had the car ready when promised and took a little time to orient us to the new technology. There is not a lot of negotiating room these days so we didnt haggle over price and we had a trade in so its hard to know exactly what kind of deal we got but we were satisfied. All in all a good experience. I knocked off a star because there was a misunderstanding regarding the license plates...we wanted new ones and thought we expressed that clearly but they misunderstood and neglected to order them so we had to drive away with our old plates and order new ones on our own. Actually saved some money that way so alls well that ends well!

I recently had the pleasure of leasing my second Subaru at Gregoris dealership. Besides Subaru cars being the absolute best of its kind....so is this dealership and the salespeople that work there! I left a deposit to order an Ascent during Covid, through no fault of their own, what was supposed to take 4-6 weeks from the factory would wind up taking 3 months secondary to a manufacturing blip and part that couldn’t be made to order because of the pandemic. During this wait, the manager and two different salespeople reached out to me several times to keep me in the loop about what was going on. I was able to extend my current Subaru Outback lease for the extra couple of months with no problem and when my car finally arrived, the manager did the most amazing thing, he upgraded the model at no extra charge because of my patience during the process. It was an absolute pleasure dealing with the staff here. If you’re looking for a no “bull” dealership, honest, straight forward, and reliable place, stop over at Gregoris Subaru. Not only will you leave with one of the safest cars on the road, but you’ll leave with a smile on your face knowing you got a fair and great deal on your lease or purchase. Don’t hesitate!

We are about nine years with this Subaru service center.Nice,experienced,friendly staff.The service was well done. Very recommended.Thank you.

LOVE THIS SUBARU DEALER!!!!! The minute I walked into the showroom I felt welcome. The sales manager Jay Sarasky made sure I got the car that I wanted with EVERYTHING in it. Even some of the extras he told me was not necessary and dont spend extra for them. He always answered my calls and kept me informed on when I would get the car. (which was within 2 days), The car was ready when promised and exactly what I wanted. I have already recommended Gregoris Subaru to someone and will definitely buy from them again. (I just told Jay he cant retire). Keep up the good work!!

Our salesman, Jeff Katz, at Gregoris Subaru, has always taken great care of us.Our latest purchase of the Ascent was wonderful and we are very happy with the new car.

These guys will work with you. Jeff and George were great and helped me get my dream car, a 2021 WRX STI, at such a young age. I didnt trust dealers at all but these guys are definitely one of the good ones.

Fantastic customer service. Tieara was a pleasure to work with. Honest and fair, the best car buying experiences to date.

Mark my sales person was extremely helpful. Knowledge about the cars and answered ll my questions

Some dealerships should offer extended warranty package and let you decide. Worst first new car buying experience. Dealership did not refund the total balance from the canceled EW package.

I financed a new 2020 Subaru Legacy Sport with them and my experience from start to finish was pleasant. My salesman was Micheal Polans and he is extremely knowledgeable, polite, and understanding. He manages to make the dreadful car buying experience delightful and insightful. In addition, he works to save you time by handling any paperwork needed for you. I would recommend coming to this dealership if you are interested in a Subaru.

We had such a wonderful experience buying our new Subaru with Tieara Little today! She’s so lovely. We could have gone to a Subaru dealer closer to our home but she was so wonderful that we decided to come here instead! We recommend her with. 5 star rating!Nancy Kessler I was also super happy that she got us a great price.Definitely will be sending our friends here to work with Tieara Little! She’s terrific!!!

The last 3 subarus I bought was at the hicksville Subaru. I’m not going to mention the name but just imagine.Comparing the negotiations style from that place to this place. Not stress, no back and forth, specially if you are a Costco member. You don’t have to pay over the MSRP due to the chip shortage. Supposedly.Straight deal with no pressure like it should be for any subaru buyer. Thank you Mr Rosa. This is the only place I’ll buy my subarus from now on !!!!

This was my first but undeniably not my last experience with purchasing a car from this dealership. The service was top notch and they have even taken extra precautions given the current pandemic we’re working in. The customer service is polite and patient with the questions I had and when I was working with the salesperson themselves I was given their full attention throughout the appointment. What I truly appreciated was that I wasn’t pushed into anything, I went in knowing which car I wanted but was on the fence about buying or leasing. The person that worked with me showed me both options and I was able to make my own decision which made me more comfortable. I highly recommend this dealership. This is voluntary and unbiased review.

At Gregoris Subaru, I got an excellent service with Michael Polans. I got a Subaru Crosstrek. Michael was patient and guide me through the whole process. He is very professional and respectful. I felt comfortable to ask any question. the first time I bought a car with no pressure. Thank you Michael for your excellent service.Margarette N.

I got my WRX Base 2020 last month. Im so proud with my first car. I really recommend this branch Gregoris Subaru. They are so nice and friendly especially Mark Rosa who helps us.

We came to Gregoris Subaru hoping to buy our familys first car. One of the salespeople, Mr. Tom Cali, was nice enough to accommodate us even without an appointment. Mr. Tom was very courteous and patient with us first-time buyers during the process. After discussing our budget and concerns, he helped us find a preowned car suitable for our needs. He made all the members of our family feel comfortable and spent hours with us explaining everything we needed to know thoroughly. We went home with our new car feeling very happy. Thank you Mr. Tom and Gregoris Subaru for the excellent service.

Just Purchased a 2021 Outback with Shafiq as the sales rep. He is very kind and deserves your business. Will not disappoint.-F. Guasp Jr.

Thank you to Tieara and team at Gregoris Subaru. They are beyond helpful, professional and efficient. They made my experience easy and fun. I love my new car!

Been a customer for years. Always a great experience.

The smoothest process I have ever experienced when it came to leasing a car. Jay and Mike were extremely professional, helpful, and friendly. They answered all of my questions, never pressured me, and helped me find such a beautiful ride. I highly recommend Gregoris Subaru when it comes to car purchase and leasing.

Great service. The person booking the appointment M. was courteous and thoroughly explained pricing and service type.No wait time for check in and chairs placed outside and counter dividers to aid social distancing, show care for both employees and customers. I noticed plastic protector sheets for the steering wheel and on my last service appointment seat covering and a paper floor mat. Mechanics were observed wearing face masks while test driving cars. However, I noticed that the person who test drove a car had no mask on. This employee also did not cover that driver seat, this made me a little uneasy.I would say in conclusion, overall excellent service and efforts to secure safety but making sure all are compliant would be great. To top it off a manager checked on me whilst waiting and notified of estimated wait time remaining. A+ 😌

Had an amazing experience purchasing my Subaru Forester, certified Pre-owned. My dealer was named Tierra and she did a fantastic job and was well informed in helping me find the right car. We were able to reach a great agreement on purchasing the car my family was looking for. Both Tierra and sales supervisor Jay made the purchasing process easy and comfortable. It was the first time I had ever walked into a dealership and walked out with a car the same day. After visiting many Subaru dealers in Long Island and Queens, we decided to pursue Gregoris for the fantastic customer service experience. As a family owned dealership the sales agents understand the big purchase you are making and allow you to take your time in deciding the right car for you, instead of continuously pressing you about When you are looking to buy?. I even explained to Tierra and Jay that aside from the great deals, one of the main reasons I appreciated the buying experience was because I never once felt pressured. Looking forward to the adventures with my new car, and will definitely be coming back to Gregoris should I purchase another Subaru in the future, and will definitely be working again with Tierra.

Be careful they promised us a car over the phone, telling us we couldn’t put down a deposit and then when we drove 1.5 hours to get there they told us it was sold.

Our sales person(michael) was nice enough, but very forgetful and seemingly disinterested. I would have thought I would get a follow up call, but no. Car was not ready(our fault), and the all weather floor mats were missing, and the gas was at half. I expected much better customer service. It seemed the manager Jay was more helpful. My wife loves her Outback.

Great deals!

Reporting my daughters experience in June, 2020.My daughter had an specific appointment at a specific time.When she arrived alone, she was told to wait. Then a couple came in, indicated they did not have an appointment, and they were promptly served.When she did receive help, she did even get his business card. She really felt she was not treated as a serious customer, even though she wanted to buy and she has an excellent credit rating.She took her business and bought a car at Hicksville and was better received and treated there.In this day and age, this is not right.

Michael Polans, great salesman. Attentive, awesome experience and helped me with a good affordable deal. They work with you and your needs. Recommend Gregoris Subaru to anybody.

I recommend Shafiq highly. He is knowledgable, welcoming, treats you like family, and is thoughtful in helping finding a car that meets your needs--then thoroughly explaining all of its pros/cons and settings. I never imagined buying a car could be so easy. He made the entire process straightforward and positive. I am so grateful to him for my new Subaru.

Purchased a CPO STI from Mike and the process was smooth and painless. Definitely will recommend others to purchase a vehicle from Mike at Gregorio Subaru

Highly recommended dealership due to overall service and total customer care approach to selling new vehicles. Some Subaru models are not easy to get due to high demand. This dealership and in particular our sales representative, Jeff Kats, has made every and all efforts to provide us with the right vehicle exactly when it was needed because the old lease was ending. Jeff is a highly experienced, dedicated employee who always operates with a high degree of integrity and common sense. He is an expert at navigating the customer through all aspects, financial and otherwise, of buying a car and will always make you feel that you made the right choice with your purchase. Thank you Gregoris and thank you, Jeff!!

Good experience. 2021 manual shift has a smooth classy car feel!

A customer for years. Never been disappointed, the staff is very attentive to details. Jay Sarasky the sales manager, we feel like there’ll be no need to say any more good things about him because he is kind person by nature. He is a customers advocate to the bones. Finance is straight forward no gimmicks no surprises. Clean delivery with attentive sales representative to the smallest details. Keep up the good work guys

After having my side mirror replaces and returning my car for an adjustment on the door panel, all is looking great now. They took care of me immediately and made the fix. Thank you

This is the 4th Suburu we have leased from Gregoris Subaru. My husband and I have worked with the same salesperson, Jeff Katz for all our cars. Jeff has been a pleasure to work with and makes the process very easy and problem free. The service center is run in an efficient manner, but other than bringing our cars in for a factory recall we have never had any issues with the cars. We have leased two Forresters, an Outback and now the Cross Trek. You wont be disappointed if you buy/lease a Suburu from Gregoris!

The salesman Hafiz was very helpful, everyone was friendly. Will be purchasing a vehicle

As always the customer service at Gregoris was exceptional. There is no other place I would ever go to have my vehicle serviced . The treatment that one receives at Gregoris is unmatched specifically due to the fact that you’re not just treated as some random faceless customer. You’re welcomed in as a friend or family member and given the utmost attention to make sure all your needs are taken care of .

Very courteous and friendly

Very easy leasing experience with very little BS.

Michael was by far the most straight forward, honest and kind salesman Ive ever encountered. I went in to order a car from the factory and Michael made the whole process very easy and smooth. I got exactly what I wanted for a great price. I would recommend anyone looking for a Subaru to stop by Gregoris. You will not be disappointed!

Always a pleasure to have my service at Gregorios Subaru. Professional, polite, and efficient.

Gregoris Motors offered a brilliant experience and was very fair. A special thanks to their representative, Jeff Kats, who was incredible. Fair deal and a pleasure to shop there.

Great service, very quick and professional! Management team was also super helpful, will be back again and will recommend them to my family!

Amazing customer service! Definitely recommend.

Jay, Michael, and the team went above and beyond to help me. I’ve always been a Jeep girl, but from the moment I walked into the dealership they made me feel at home. In all of the years that I’ve been a consumer have I ever been treated this well. Honestly, Gregoris Subaru exceeded my expectations, helped me throughout, gave me an amazing deal on my 2020 Crosstreck, and are still there if I need them. By the way, I’m OBSESSED with my purchase & I’ll definitely be back for my next (if I ever need it).

Had an appointment for 4:30, called in advance to inform them I was running 10 minutes late because of traffic. When I walked in there was no receptionist waiting to greet. Two men were busy on the phone, I went to go look for someone because I felt bad that I was already late and when I spoke to someone he basically shrugged me off and said someone will be right out. Was there for 15-20 mins and absolutely no one acknowledged us. I was really excited about getting my new outback after owning my Mazda. Guess another place will have to do.

Honest and friendly.

It was very easy to schedule and appointment. The check-in with the attendant and service rep went very smoothly. They understood the nature of the problem and explained what their service would be.Dealer provided a shuttle service to my house while care ws being serviced and called when it was ready.A very efficient, professional manner of doing business.The service rep was excellent and professional

Peter at Gregoris did everything possible to make our experience comfortable. This was especially difficult considering pandemic circumstances. Peter was thorough and dilligenly took care of all of my concerns. I will definitely return to Gregoris Subura for future service.

I will recommend this place to anyone looking to buy a car. I thought with the current pandemic we’re in it would be tough to buy, but the staff were very helpful to me!

This is the best customer service treatment you can get from any Subaru dealership in New York period. Ive been to others where they leave you hanging in the showroom and when you get to sit with someone, you are left with no choices.Michael is the best at sales. He really rocks with information and diligence and he makes everything possible. His ability to listen, his empathy, his network ability and enthusiasm are top notch!!His manager George is a nice and kind man. They work amazingly synchronized. You go into his office and just looking at his calm face makes you feel like family. Let alone talking to him. He tells you whats best for you. They really know how to work with you. Thanks Michael (Polans) and thanks George.

I recently leased a Subaru from this dealership and have nothing but positive things to say about the folks I dealt with, especially Michael. As somebody who has purchased and leased numerous cars in the past, this place handsdown was the easiest and quickest to deal with. Michael was a true professional and straightforward, he helped me get into a car that I wanted with ease. He was reasonable with the negotiations, communicating with him was also easy. I was able to get an extremely competitive price without any hassles. As an experienced buyer, I truly appreciated the no non-sense approach. Also, there were ZERO surprises when I signed the final paper work. I would definitely do business with Gregoris Subaru again, I highly recommend you visit this place before making your next purchase!

Happy with the service provided on my sons Subaru Crosstrek. Pricing isnt that bad too.

Came in and had a wonderful experience, treated with respect, would recommend to everyone, dealt with Subaru Manager Jay and he handled the entire experience smoothly.

Excellent thorough friendly inviting professional knowledgeable service received by Jeff. Recommend highly!

Rough experience. We made an appointment, showed up, nobody greeted us, waited for 5 mins, asked someone if they could help us, were told to wait because they were with a customer, walked around waiting, and after 15 mins someone came over to us. We recapped why we made an appointment in the first place and asked if they had our specific model of vehicle for a test drive. When they didnt, and started trying to sell us into a different vehicle we just bailed on it.The car we were interested in had a strong odor of cigarettes and for a purchase thats the size of a car we want to transact with businesses that want our business.Luckily we drove for 15 more mins and found a Subaru dealership that was much more responsive, cleaner, friendlier, and with better parking. We bought from them (Grand Prix in Hicksville) the same day.

Courteous service, relatively prompt response and quick check out.

I contacted this dealership a day before I had hoped to take a test drive. Filled out all the forms and even corresponded with someone and set up an appointment. Upon arrival it was obvious they were busier than expected but there was no one there to greet me or tell me how long the wait would be. I was by myself and roaming around the small showroom for 15 minutes before I got a call asking if I was still coming in. I told her I was in the showroom and the rep came out and told me a salesman would be with me shortly. 15 min later and I am still waiting and a couple who had no appointment (I heard them say they didnt make one) was tended to before me. When a salesman finally came out it was clear he was not given any of the information I filled out online as I had to start from scratch and tell him what I wanted. I was able to test drive but had to keep to the side streets where I was unable to go above 20mps. Hardly a good way to test a car. When I returned to the showroom I sat down with the salesman and he explained how they had limited models of what I was looking for bc of the manufacturer shut down. Totally understandable. I was able to place an order in for the exact model and package and he did not ask me to put any money down. He also said hed be in touch as soon as my order was processed. Never heard from him again. You would think theyd be trying to make the sale but it was obvious he didnt care.I wound up going to grand prix in Hicksville and had a much better experience. He gave me the option to put a deposit and even spoke about financing.If you have to go to gregoris, dont bother making an appointment as they dont honor it, and if youre a female, I hate to say it but bring a guy with you. Im fully convinced I wasnt taken seriously bc I was a lone female.

Gary & his team are very knowledgeable. They have a great inventory of vehicles. I did a quick search online and they had the car that I wanted. Got the best deal around and a quick and easy delivery of my new car. I would definitely purchase my next vehicle with them again and I would highly recommend them for your next purchase.

Great service, I always feel like my car is in good hands at Gregoris Subaru and that my experience with the attendants and service providers are great !

Guy I asked for assistance was eating a sandwich and advised I’d have to wait awhile. How unprofessional...also have me a hard time when I wanted to test out a car. What a joke!

From review to purchase the whole experience at Gregoris was extraordinary. (Only wish we had gotten a bit more for our trade in. We got $1000 for our 2006 Malibu Maxx and noticed it for sale at $5000. That said, we hope it goes to an equally satisfied customer!)

I went to Gregoris because my car had a recall. While I was waiting, they called me to tell me that my cabin air filter needed to be replaced. They showed it to me and it was dirty so I agreed to have it replaced. They told me it would cost me $79.95. I dont know anything about cars so I didnt really question the price so I paid. When I got the receipt, I saw that they charged me $56.97 for labor and $22.98 for the filter. When I went home, I was curious to see how much the filter actually cost so I googled it and you can get it for $12 to $16. And then I googled how to replace it and it was fairly simple. Gregoris overcharged me and I could have easily replaced the filter myself. They werent going to get a dime from me because I only went for the recall but they found a way to charge me for something anyways. They took advantage of me. They lost my business. Im never going back to them again.

Professional, quick as they can be depending on volume. Not pushy trying to get you to do anything extra to your car.

My husband and I are so thankful that Mark Rosa became our salesman. We had a not so good experience with our first salesman. I want to thank Jay S. The manager for taking the initiative to see we were not going to buy the car from Gregoris. So kudos to Mark Rosa and Jay S. For making what started off bad to a good car buying experience. My apologies for not spelling out Jays last name. I just don’t know how and I didn’t want to butcher it. Truly sorry and embarrassed

I use Gregoris Subaru for all the maintenance of my 2011 Forester since the date of purchase in 2011. I am a very satisfied customer and I especially feel confident in the guidance I receive from Maria, my representative. She always takes the time to explain the options that I have and she makes helpful recommendations. She is a pleasure to do business with.

Been going to Gregoris Nissan/Subaru to buy all my familys Cars as well as using their service center for maintenance and parts for nearly 30 years now...I will never shop anywhere else. The sales folks and leadership are genuine and honest people, always competent and upfront especially in regards to pricing - Never any surprises which is why I will never go anywhere else. Thank you!

In 2006 I purchased my first Subaru. Jeff Kats was the salesperson who assisted me with my purchase and I remembered how kind and patient he was. Here we are in 2020 and I decided to get an upgrade. I headed back to Jeff for help and was touched by the fact that he remembered me so many years later. This time around I received great customer service from his colleagues as well. Jay Sarasky and Michael Polans. Jay assisted with the paperwork and Michael was very thorough with his explanation of features on the car. I felt comfortable and safe before driving my car off the lot. I highly recommend this dealership!

Went to see the new Accent...Was shown the car and given the Costco print out.

I cannot explain the level of treatment received today at your service center we scheduled an appointment a week almost 2 in advance for the 24k mileage service, to also check issue with left wheel shaking, and 3 recalls that have a high risk level for driving. I told this to the gentlemen in the front and he decided to say that they dont do recalls, and that he doesnt know if they have room for us today. So i told him i have an appointment made in advance for this location, he proceeded to say that the appointment made was for Subaru not them. Being both confused and upset I told him that it was not clear that certain service could not be done and that you do only walk ins. The man and the lady both decided to say rude comments saying that i wasnt planning on staying, and other things under there breath, so i requested my vehicle to leave and then started calling the service center to see if they can transfer me to another center to bump me in line as I had this planned out before my travel with the vehicle to a different state. Person on the customer support line couldnt do anything but transfer my call to the nearest dealer. AS i am in my vehicle on the phone park out front a Subaru worker with gray hair comes up to my vehicle and starts taking pictures of my license plate. No idea why as I am away from them in a valid parking spot. I simply dont understand why my wife and I received this treatment as we were bothering them from doing there job? Now I am to drive a vehicle that has open recalls endangering myself and people around me. This being my 2nd Subaru will be my last, the service centers are absolutely ridiculous, how do you expect people that work 9-5 M-F then weekends treat them like this ?

Very helpful, knowledgeable staff. They worked in coordination keeping us as satisfied customers. Clear communicators and easy to work with. All departments were friendly and created a comfortable buying experience. I spent many months looking for the right car from the right dealership and this was it.

Wouldnt take my car anywhere else for service but Gregoris Subaru everyone is respectfull, kind and always to help.

Doron, my service advisor, was professional, attentive, knowledgeable and very helpful. Upon retrieving my car, I saw the driver’s seat was covered with protective plastic and a paper floor mat was in place. Nice touch. I also saw the only deleted radio preset was the conservative station 710 AM. Was the service technician making a political statement?

Just moved to the area and was hoping to become a loyal Subaru customer here. But unfortunately I had one of the worst telephone experiences of my life. They should not have Virginia answering the phones. If the service is equivalent to the telephone manners of Virginia, then I would never bring my car here for any service. When I kindly asked to speak with her supervisor, she refused to pass the phone and she refused to provide the name of her supervisor. If I could give zero stars, i would!

This was the best experience buying a new car we have ever had. Our salesman Eric Colon is a true professional and took care of us every step of the way. We highly recommend this dealership for its personalized service and easy buying process all the way through meeting with the Finance Manager. We really love our new Ascent!

Brought my car in for an oil change. Maria was very pleasant and helpful. Was out of there in less the 45 mins.

Gregoris Subaru did an outstanding job with my car. I have been to several Subaru dealers and have never felt this comfortable and satisfied with the treatment of my car and with the treatment of me as a customer. Thank you Gregoris!

I had a great experience purchasing my 2019 Crosstrek from Gregoris Subaru. Two other dealerships told me they could not match their price. From ordering to delivery, everything went perfect. Thank you Gary and Eric.

Gregoris Motors is my Dealership of choice. Richard and Robert are consummate professionals who treat you like family. I have purchased 2 cars from them and have had nothing but positive experiences. Robert has gone out of his way in the service dept to make sure that my car is always ready in a timely manner, no matter how big or small the job may be. Richard has sold me BOTH of my cars. Its not often that you get to sit with the person whos name is on the plaque hanging above the dealership! He could easily have let me deal with one of his employees (which are all great), but instead he has taken the time to make sure that he gave me the best deal on both my new cars as well as my trade-in. DO NOT HESITATE to buy from Gregoris, you will not be disappointed.

I was shopping for my first car when a coworker of mine told me her family’s experience with Gregoris Subaru. I previously looked at a few dealerships at this point and decided to give Gregoris a try. I made an appointment with Mark to go over the details of a Forester as well as get ideas on pricing and overall value of my current car (at the time). I fully expected to experience what happened with other dealerships I had appointments with- highball me because of my gender, assume I knew nothing about cars, or low ball me on my cars current value. Gregoris did none of that. They had fair pricing, fair assessment, and fact checked everything before giving me any information. They also did not discriminate me because of my age or gender (28 year old female).Their prices were fair and market value which was amazing. Mark walked me through every step, even outlining to the penny the costs of my new car to show me what I was paying for. Mark went out of his way to ensure I was getting the exact Forester I wanted and called me as soon as it came in and had patience with me when I had to change the date of when I was coming in to pick up my new car, due to family issues. I bought my Forester a few weeks later (had to wait for it to come in).When I noticed a small blemish on the Forester I purchased, Mark and Gregoris went out of their way to make it right, free of cost to me. Both Mark the dealer, and Mark, the service a manger at the service department, made sure there was a loaner for me to use until the blemish was fixed, and personally handled my case. After all was said and done, Gregoris Subaru followed up with me to ensure I was satisfied and if I had any further questions. I was so impresssed with the service department and dealers that I would highly recommend anyone in search of a Subaru to go to Gregoris. You won’t be high balled, or hoodwinked. They are to the point and very honest. Great dealership!-Christina

Fast and friendly service. Clarity at every step of the way.

Whenever I go to Gregoris it’s a pleasure from the individuals that greet you upon entering to the wonderful staff at the desk. I always see Doron when I go. He is honest, professional and through. BTW they always have coffee, tea and a little snack for you if you choose to wait. The waiting area is comfortable and you can watch HGTV while you wait. Let’s not forget the bathrooms are always clean!!However, most importantly I appreciate the integrity of the W. Merrick crew they take great care of the consumer. I highly recommend taking your car to that location.

Had the worst experience with this dealership.Took in a perfectly working car to fix a recall they had and suddenly the check engine light came on . I asked why was it on their response was it came in that way . I made it very clear it wasnt on their paper work also stated that the check engine light was not on. I was was told there was nothing they could do unless I pay for a diagnostic test that to see what the problem is which was unfair since the check engine light came on while they were working on the car. I took the car to the mechanic and right away he told me they messed with with the oxygen sensor because it was a perfect cut . I also had another mechanic take a look and they said the same thing. I called the dealer spoke to a very unpleasant employee who took my information so the manager would call me back . I am still waiting for the call back . Its been two week since. This experience turned me of from Subaru, my family has been purchasing these cars for a really long time because its the best but after this I dont think I would repurchase or recommend this dealer to anyone. I would give zero star if I could.

Marie welcomed me and explained the the procedures.The service was prompt and successful.The entire staff at the service department was friendly and professional.

Just leased a new Outback. Jeff was our salesperson. He provided us with the pros and cons of leasing vs purchasing - no pressure just information.He was very helpful and available to us when we had questions. This was our 3rd vehicle through Gregoris, first lease. Jeff made the experience with Gregoris even better!!!!