I wanted to take the opportunity to write a review of our experience with Five Star Kitchens, as well as with Scott Holcombe and Bruce. We finally redid our kitchen around 18 months ago, although like many people we started the research process quite a while before that. I really have to say that the guys at Five Star were incredibly patient, helpful, and knowledgeable in helping us design a new kitchen. They operate with a very professional, no-pressure approach that really was quite admirable; it simply fit in with our personalities to a tee . When it came to us finally deciding to pull the trigger on the new kitchen, they were extremely helpful in planning and designing the kitchen, adjusting patiently to the various changes made as we went along. Five Star was a complete end-to-end package; they were able to help guide us with the various choices about brands, materials, cabinets, counter tops, faucets, cabinet handles, backsplashes etc. Over time it came together and then the help did not end there. Once we had the kitchen being installed by our contractor, there were a few inevitable glitches along the way and Five Star helped us work through those as well with the contractor.It really should be mentioned that the customer support did not end with the installation with the cabinets. When we noticed some issues with a couple of cabinets after installation, Five Star went back to the manufacturer and made sure those issues were suitably corrected. I actually think this was the highlight of our experience with Five Star; I have heard from many friends who have said that after sale of cabinets, the seller could be nowhere to be found if issues or problems arose. People were extremely impressed when we told them of the after-care these guys provided to make sure the customer was extremely satisfied with what was obviously a large purchase. I feel their customer service truly deserves a shout-out! In fact friends of ours we told about our experience are now using Five Star for their new kitchen.Without hesitation FIVE STARS to Five Star :)

We worked with Scott from Five Star Kitchens to renovate our kitchen a little over a year ago. Scott was a professional from start to finish. Helping us with a tough space to design, Scott’s knowledge and expertise helped us maximize the space and utilize its full potential. Scott followed through to make sure all parts and cabinets were delivered and correct. In the end we have our dream kitchen and we are just as in love with it now as we was when it was first complete. Getting to work with Scott made it an easy decision to go with Five Star Kitchens. We couldn’t be happier!

My wife and I originally tried to build/design our new kitchen our selves. Big mistake. If you havent done it before, save yourself now and visit a kitchen designer like FiveStar.All the staff were very helpful and a pleasure to work with, especially when you come in with little ones..Nancy was the lead project manager for my kitchen. Her expertise and knowledge in interior design, color and building material helped with design challenges along the way.Not only did Nancy save lives, she made it possible to deploy our kitchen within time frame and budget. Thanks for the preliminary work and ability to hit the ground running. You made a difficult process feel more seamless.Thanks for the recommendation for paint color, granite fabrication (FMI), faucets and kitchen dining sets. and hardware They all made a difference.

Id name this company Ten Stars if I could. Unbelievably patient, helpful and honest. We dealt with Scott...a laid back, thoughtful guy who just wants to ensure you are happy with everything. No sales pitch. No pressure. No BS. Found out that my brother and four of his neighbors also used Five Star and loved their experience as well. Their pricing is quite fair, no gauging going on here. Compared their pricing against several other companies offering same brand cabinetry etc and the other companies, by far, were rip offs. Wont ever be redesigning a kitchen again after this one...but will recommend this company to everyone I know who is in the market for a new kitchen.

We started my entire kitchen design process with Scott before we even picked a GC. Because of how trustworthy and personable Scott was, we refused to use anybody else that contractors had suggested. Everything with Scott went nice and smooth and he walked us through each step of the process from start to finish. We highly recommend Scott and Five Star!

After seeing my friend’s beautiful new kitchen, I inquired as to who had designed it and how can I get in touch with them. She proudly told me that Nancy Riley from Five Star Kitchens in Valley Stream was the person to see. Yes, Nancy is truly brilliant at her job. My husband and I met with her at the showroom, discussed our needs, looked at some kitchen ideas and went home filled with excitement and great ideas. Nancy followed up with a visit to our home to measure. We were set and ready to order and design a new kitchen; which Nancy did so beautifully! Nancy is a wonderful listener, very patient, understands her clients, is knowledgeable and extremely professional. It has been an absolute pleasure working with Nancy! Anytime I called or emailed, she was there.I highly recommend using Nancy and Five Star Kitchens. They deliver great customer service, great products and a very supportive nature to support you during renovations and building beautiful new rooms. We love our new kitchen! Thank you Nancy!

Installed my kitchen a couple years ago. I shopped out my cabinets from several different cabinet shops. Got my best price with five star. They were awesome to deal with. Knowledgeable and help me design my kitchen till I was happy. I told him I wanted all wood cabinets. This was not a problem. Delivery was fast. Even called me up to make sure everything was to my liking. I would definitely recommend them again. Five star gets a five star rating ..!!! Thanks again Marty pleasure doing business with you ..!!

We almost completely rebuilt our house in 2010 and our contractor sent us to Five Star based on his long relationship with them. We were absolutely delighted with the work Bruce Bauerle did for us, and we love our kitchen and bathroom cabinets, as well as the counter tops arranged through Bruce. The helpfulness of everyone at Five Star was wonderful, and wed certainly use them again as well as recommend them to our neighbors. - Tom and Edie

My kitchen was installed 10yrs ago and its as wonderful today as it was when brand new!! The quality has really held up. This I feel is all due to the designer, the quality of the design as well as the product! Awesome all the way!!

Good Morning.I am writing this email for the purpose of reviewing my experiences with Five Star Kitchens, and specifically my experience of working with Scott Holcombe.Scott has been nothing short of professional. He treated my job, and home, like it were his own. Scott demonstrates patience with his customers. He is always seeking to give the customer the product that they want, with respect to pricing and material/aesthetics, and he does not impose his own opinions unless the customer requests it. In short, Scott is not a pushy car salesman. I enjoyed my experience in this process and I would definitely be interested in purchasing materials from Scott Holcombe again. In fact, I have already referred a family friend, Priya, to Scott based on my positive experience.With regards to the product I purchased - the countertop is strong, durable, and cleans easily. The installation process took the amount of time that was estimated, and the transaction was seamless. The cabinets are visually appealing. The only negative feedback I can offer about the material are the pegs on the interior of the cabinetry. They are plastic, unstable, and not suitable to hold heavy objects, and I needed to replace them at my own cost, by purchasing metal pegs from amazon.comOverall this has been a very positive experience for me, and I recommend Scott Holcombe to anyone seeking an in home consultation for a kitchen or bar renovation.Have an awesome day,Nicholas Singh

I love my cabinets. The service was great!

Five Star provides a personalized and professional kitchen design experience tailored to your exact needs. They go beyond the expected service by taking time to understand your needs and apply their expert kitchen design experience to ensure your finished product meets your needs.

Excellent design and customer service