Had my trucks trucks Trans rebuilt so far so good! will update if something goes wrong. so far Im very happy with them
Pete was very informative during the repair process, and made the process very hassle free for my transmission. I will definitely be coming back for more repairs on other vehicles.
Great quality work..Fair prices. Customer service satisfaction. Friendly atmosphere.
Nothing but great things to say about these guys! Pete and James were great, I had my 2006 Mini Cooper at multiple shops who could not figure out the issue, including the dealership (which quoted $6,400 without even guaranteeing a fix). Ending up costing me less than $400 for a wiring repair. Needless to say they have me and my families business for all our future repairs!
Great place they took care of my car and Im back rolling again..Great Service...
I had my transmission rebuilt here. I really appreciated the men that worked on my car and got it back to me so quickly. It meant a lot that they took care of my car and didn’t take advantage.
I just picked up my 2014 Ford Focus from certified transmission and am very happy with the cost, warranty, and service received. I called several different transmission shops to get a quote on rebuilding my trans and was frustrated with how expensive of a bill I was going to end up with. Certified quoted me lower than the others and Pete towed my car in for free which wasn’t something any of the other places offered. He was very respectful and efficient and had my car back by the end of the week which was decent turnaround time. I’ll be a return customer with my other vehicles in the future! Also interested in using their auto body repair shop for my older car that needs to be repainted in the near future.
Took car in for bodywork. Young man was prompt, polite and professional. Explained the process carefully.
Got my trans fix for a good price and fast time. Thanks Peter
They manager is a good guy. Just not reliable with when your car is finished. I had my car sitting for 3 days in there parking lot and the catalytic converter was stolen from the van. Certified transmission did pay for a replacement which shows they are a honest company. I bless there business therefore. I would go back to do business with them. Just dont leave your car in there parking lot.
Great guys, good service. Been using them for years now.
My car was wrecked and they went above and beyond to repair and make it look the best it could. THANK YOU PETE and their certified body technicians.
Had transmission rebuilt last year this time and over 40,000 miles. Waited till now to write a review, still working great and happy with their service.
Very pleased with the professional, timely well priced service. Highly recommend. One stop shop. Pete was great to deal with. Possibly the greatest service center Ive ever dealt with
Knowledgeable, Fast, and easy to deal with. Great customer service. A shout out to Pete and all the mechanics that are doing a great job here!
Excellent service, prices, and communication. Got me in quick and out the next day would definitely recommend.
I had them to put a transmission in my 08 gt,g6 an I got it back 3,4 days later an all i can say is Thank You...it runs fantastic!!!! Actually I currently have the same car in there an Im having them to put on a water pump an something else minor. But Im sure Pete an the guys will have me back on the road in no time. I would encourage anyone with transmission problems or auto problems to go to Certified Transmission an Auto. You Ladies an gentleman have a nice day an be safe😷😷
After 3 other shops trying they were able to get my van through emissions for less than $300, which saved me from having to buy a whole new vehicle, very grateful for these guys!
Had my truck rebuilt by these guys from transmission to front differential to now brakes and have nothing but good things to say so far. Surely will be returning for all my other trucks needs.
Couldnt beat there turn around time or price anywhere else I found. 3 day turnaround and over $500 cheaper than anywhere else I called
Fast, efficient, honest and cost effective. Would recommend to anyone needing trans work. Even showed me what the problem was with old trans. Great job guys.
They told me two different prices, and then I was told the real price. It was a better price then three other places.
Pete and his techs have taken care of my family’s vehicles, we live in Chicago so they always come and tow them for free. It makes it very convenient with our work schedules. I recommend them to anyone needing automotive work!
To be totally honest a good place to go I would go again it cost me a little more and I thought it was going to cost me but the job got done in fact I picked the car up the night before I had to drive all the way to Texas and cross my fingers but it seems like they did a good job
Recently brought my 03 Ford F-150 in for a simple and standard tune up and oil change (New coil packs, Spark plugs, and filters). A different shop who normally does my work but was unavailable when the job needed done because of my timeline and his schedule. I have brought my company and personal vehicle to Certified Auto repeatedly and typically never had any issues until Pete Jr. took over for his father. Multiple shops quoted me $300-$400 in labor for the tune up, including any Spark Plug extraction that is common on my year F150. Upon calling Certified, Pete Jr quoted me $150 for labor but threw in at the end, any plug extraction will be an additional $100 each. At this point I had no choice due to my timeline and with the prior work on company and personal vehicles, was confident they could complete the job with little to no extra plug extraction. Pete Jr said he would personally handle it for me and I agreed. Unfortunately, I was very wrong. I was told the vehicle would be done by the end of the day so I called 3 separate times well before the shop closed and got sent to voicemail every time when trying to get a status check. The following day, I was sent to voicemail 2 more times when trying for an updated so I called from a different number and magically, Pete Jr answered and sounded surprised it was me. I was told I could pick the vehicle up in 30 minutes. Upon arrival for pickup, I was told 7 out of 8 plugs “needed extraction” and my labor bill was up to $800 and that they didn’t know I had called 5 times for updates. I ALWAYS was the first person to recommend Certified Auto & Transmission but after this, I HIGHLY recommend thinking twice and getting multiple quotes before moving forward with them, or you might be in for hundreds more than told, or expected. Make sure to also always ask for your parts back as well. I did not receive or see my 7 “extracted spark plugs” I paid an additional $700 to have removed. To add insult to injury, at the end, Pete Jr. had enough nerve to say I even cut you a deal and made it $800 even. I’m sure all of it besides the original quoted $150 ended up in Pete Jr’s pocket but of course there is not enough proof. Please be aware and prepared for the worst if bringing your vehicle here. 👍🏻 Hope this helps.
I went seeking transmission repair and they diagnosed my Trans And repaired at a great price. It was a great experience.
Really fast and efficient on getting my transmission done. Was able to tell Pete exactly what is was doing and before he even drove it he knew what the problem was. Was able to get a courtesy car while they had mine for 2 days only. Its been a couple weeks now since I have had it their and it runs like a brand new truck!!!!! I would recommend this place to anyone. They do just about everything for any type of vehicle as well at great prices!
Pete is amazing and so is his staff. They are very helpful and knowledgeable. Will 100% recommend and do business with time and time again. Thank you !
These guys had the best price & quickest turn around time in town for transmission repairs. Overall great experience here, will be back in the future
Great service they fix my transmission for a great prices
Great service got my transmission fixed within a timely fashion
Great service and repaired my car in an adequate amount of time
Dont know how they stay in business! Will not use them anymore.
They were very helpful and polite. Got my car up and running right within a few days. A bit pricey but worth it
Great service, free tow with service. Completed the work on my care in a timely manner. plus pricing u cant beat to do a transmission. steve has great customer service and will work with u.. treats u like family. Very satisfied with certified.
Dont ever use this shop I was charged $900 for 2 hose clamps and some silicone the people there do not know what they are doing got truck done an overheated they dont know how to even put in antifreeze
My transmission started going out on my way to visit family in Tennessee. Found shop on google and decided to give them a call. So glad I did! They dispatched a wrecker within the hour and the tow was free with my repair. They stayed past closing time to get me back on the road the same day. I really appreciate the dedication they have for their customers. Thanks again!!
Had it a week and not repaired yet
They tell you one price than rack it up another couple hundred for work that didn’t need to be done. Charges double for parts, so better bring your own. The work that will be done last a month and than whatever you have them fix ends up being the problem again and sometimes a bigger problem than before. Terrible place to go. Do not even recommend to people I hate because this place is just that bad.
Price for my transmission job was much less than other shops in the area and turn around time was quick. Great customer service too! Definitely recommend them to anyone needing automotive work done on their vehicle! Thanks guys!
So glad I called this shop! They had the best prices around. They got my car fixed quickly and my car drives great! I will definitely return to Certified for any other car services.
My car broke down on the way to work. They towed it for free and gave me a great price! I was very happy to have my car done so quickly and my car is running better than ever
Found these guys on google and so glad I did. Price was way below what the dealership had quoted me and turn around time much quicker. Very satisfied with the work done on my vehicle. Very highly recommended!
Very pleased with the service I received. They were very fair with the pricing and turn around time for the repair was quick. Will definitely use Certified automotive again in the future as they were quick, fair, and extremely professional! I will be recommending the shop to all my friends and family as well! Thanks again!
Last week my truck went down hauling a load going through Chesterton Indiana with a transmission problem. Not only did there tow trucks come and pick me and my load up for free, saving me the $500 towing bill I was quoted, but until my company was able to approve loaning me the money for the work, they paid my 2 nights hotel room until I got the funds and after everything the manager was able to work with me on the final bill to get me back on the road, service was above and beyond.
Had my transmission replaced with these guys back in Nov 2019, absolutely am very satisfied with the work and with the customer service I received Great Place to take your car.If I didnt live so far away in Michigan would go there for all my car needs....Thank you all so much !!...Frances Ledezma
Great place to bring your car in for good work at a great price. Pete is great Everytime you call thats who answers so its not a bunch of running around to get answers very knowledgeable staff and very friendly
My transmission started acting up so I called several repair shops for pricing and turn around time. Certified auto had the lowest price and they had my vehicle back to me the next afternoon. I am from Chicago and not only did they tow it in free of charge, they also delivered it back to me at no additional charge. I am beyond pleased with the service I received.
Best auto shop that I have ever had work on my cars!!!! On a Tuesday afternoon my starter went out I was stuck at work stressing they sent there tow truck right over and even managed to squeeze my car in even tho they were completely busy, I am so grateful for them and how fast and efficient they are with completing the jobs on any of my cars I have brought in.
A𝒍𝒆𝒓t🔴🔴🔴Everyone be careful Pete reels you in then jack up the prices,I wish I would’ve read the bad reviews before dealing this headache,my car was at the shop for weeks without any updates and it still hasn’t gotten fixed I’ve wasted my hard earned money and loss money here,and on every bad review he lies and says people are not in the system I recommend everyone to not just read the good but the bad as well he’ll talk a good price until your car gets there then jack up the price just watch you’ll see if you go
From the time we made the call about our transmission till untill we pickup the vehicle it was nothing but the feeling of family. Very well priced and the best service I ever experienced. Thank you guys you have a customer for life.
So far i am very satisfied with the service done to my vehicle, they were able to match the labor rates of my extended warranty which the dealer would not do, saving me just under $1400 in out of pocket costs. Pete was very helpful from start to finish, I will definitely be bringing all of my vehicles here in the future.
They fixed my truck the same day and saved me from putting in a new transmission other local shops told me I needed. Great shop! Very honest.
Great job at a fair price! Very happy with the service I received! Thanks again!
Very clean and professional shop they have 2 buildings and like 16 lifts I was totally impressed. Did a great job.
After a very bad experience at another automotive shop in town, I was very pleased to come upon this repair facility. I was very happy with my repair and the price was fair. Thanks again and I will be using Certified Auto for all future repairs on my vehicles.
Very happy with the service! Very nice turn around time and they are easy to work with on pricing. Will definitely recommend them to anyone looking to have work done.
Wonderful staff, wonderful prices, timely work, will definitely take my car here from now on .
We broke down in valparaiso with our car and called certified. They came right out in a new tow truck and picked us and our dogs up right away. Very nice tow truck driver and nice clean shop. We new we made the right call.We thought it was our engine but ended up being a bad alternator that locked up. Pete got us on the road the same day gave us free bottled water coffee and had free donuts there also water for our pups just can’t say how much we appreciated them for everything.
Good place to get work done on your vehicle
Had a transmission replaced,. Took a few tries to get everything sorted out but everything ended up good in the end
Very helpful with fair prices.
I will continuing bringing my car for any of it’s needs to Certified. They helped take care of me and my car when I broke down with my family. They were very helpful and gave us free towing!
Pete and the team does an awesome job
They stole an OBDII adapter out of my car. Their paper when you sign it says they are not liable if something goes missing out of your car. So lesson learned, take anything valuable out, one of their employees might steal it.Luckily it was only worth 24 dollars but some people think they cost 100 or more dollars.. just bought another one on amazon with my points, so I only paid 5 dollars, but still... they stole something they thought was of more value, out of a customers car...
Great place helped us out.This place is a nice clean shop will be back again. thx certified
Excellent shop they did a great job on our car. Saved us lots of money on our transmission.
Very satisfied with the service and pricing I received. Recommending them to all my friends and family.
Gave me a free tow and did my waterpump same day on my Impala, would recommend.
A few weeks ago my car started making a funny noise. As it got worse I started doing some research. It seemed to be a transmission issue from what I could find on the internet. So I did another quick Google search for the best ranked transmission shop in Valpo and brought it here. They asked me to leave the car there for a few hours to cool down so they could check transmission. They called me back a few hours later and confirmed my suspicions. They said my car probably needed a transmission rebuild and they could have it done in about two days. But in the interim I looked more closely at their Google reviews and noticed some looked suspicious. I told them not to do the work. I was going to get a second opinion. They were nice about it and not pushy at all. A few days later I was visiting my brother out of town. He is an auto mechanic for a different car company. He listened to my car for about four seconds and said it was a heat shield. He reached under, pulled and tugged at a few things (engine was cold) and the sound temporarily went away. I then looked for an exhaust place in valpo. Took my car to the exhaust place and they fixed it in about 15 minutes for less than the tax I would have paid for the transmission work I was told I needed.So all I can say is they misdiagnosed what was a very easy thing to check. But maybe they would have noticed when they started to tear my transmission? And their online reviews look suspicious.
Great service! Had me back on the road in no time. Recommend them to anyone!
So far so good just waiting for a call back when my car ready for pick up everyone was very nice and friendly
This shop works on all our company trucks and always does a great job!
They are nice friendly people they got my trans fixed within 2 days very happy with the results and Im glad my car is fixed and running well better than ever
They tried to pay me 200 dollars to give them a 5 star review... Terrible Service. 15 days for Transmission to be fixed
Excellent job they did on my transmission no problems
Fixed our transmission same day and saved us big money from those over priced shops in town! Recommend them and did a great job
Women beware. They are scammers. Liars. Never will I fool with them again!
Very professional shop. Gave me free towing, fixed my car quick, and kept me updated through the whole process!
Had an issue with my transmission work, the guys at certified took care of me and went out of their way to get my Jeep back on the road, definitely recomend.
Don’t ever take your car or transmission here I had my trans rebuilt got the trans back would not shift past 2 gear brought truck back to them because it was supposed to be under warranty and they told me no problem we will see whaths wrong and let u know 8 days go by they said it needs a governor and they will pay for that but they want 299 to take my trans out 299 to put it back in even though it was their fault in the first place.terrible customer service tried callin numerous times and left messages I had to drive to the shop just to figure out what’s going on.
Not an honest mechanic, Ill never go here. And I suggest you dont either if you want to keep your hard earned money.
Great service!! I will take all my business here
Great experience here.
Great place did a great job very friendly people
Great service and prices!
I have never dealt with a shop like this one before. I took my truck in to get the transmission fixed and when I went back to get it they had given it away to God knows who or they were hiding it from me. The owner was unprofessional and he didnt notify me of anything. STAY FAR AWAY FROM THESE LIARS. I am talking with my lawyer now on how I should go about getting my truck back from these thieves.
Had my transmission repaired. Staff was professional and did a great job!
They just order parts for me and they case in on time. They did not do any work for me.
Helped me when I was in a bind great guys
Purchased a truck that I needed to make a living. This shop helped me against a warranty company that in my opinion was fraudulent. There were several issues that got resolved by this shop and they were always looking out for me and what I needed to do to make a living.
The people are willing to work with you
Dealer told me I needed a whole new transmission for $3,800 took it to pete over there and ended up just needing 2 sensors.
Great place for quality auto service!
Drove by never been there for a repair. I have a Degree in Automotive Service technology.
Great service here!
Expensive and they dont fix what theyre suppose to
Very good service and mangement
Just dont bother. They suck at transmissions
Very good service best ive ever had!!!!!!