This place was awesome the work the people. I would recommend them to everyone. The price was great and they did my truck in 20 minutes.
This group at the valparaiso Indiana location was amazing! Super helpful and upfront/truthful about what was needed. They gave plenty of options for repair and appreciated the work! They were quick to complete the job as well. I will recommend this company/location to everyone in need of great car repair! Thank you
The staff at USA is amazing. Knowledgeable and friendly interactions are what you can expect from each visit. I have gone to them for years and will continue to do so. I recommend them to anyone I know.
Highly recommend visiting if you need repairs, Kelley and the guys are amazing, honest, and they work hard! The receptionist is great her attitude just shines!
One to two day turn around on repairs, always quality work love them as my main shop will always recommend, a little pricey but when you get the right mechanic and the right quality that isnt always the worst thing- nobody better then kellys shop !
The best auto and truck repair facility for basic to moderate repairs and advice.
We entrusted the care of our vehicle to USA for 25+ years. It is family owned. Their service manager is Kelly. He is considerate of us when providing an estimate of the cost. The waiting area is clean and well kept and the coffee is ready to drink.
Couldnt ask for more from an automotive shop. They did custom work and aftermarket part install on my 2017 Audi A7 after being turned down by shops closer to my location. Amazing customer service with great attention to detail and even better pricing. Thank you guys for setting the bar on what a shop should be like!!
Great service! Hands down the best around. I have had multiple vehicles worked on now, and they never do me wrong. Honest people are not hard to find at USA in Valpo.
They fixed my brakes and were so kind and informative.
The mechanic were very polite did a terrific job.
Great people to do business with Kelly and the team are the best top shelf repair shop no o d better I Valparaiso
One of the best experiences Ive had dealing with a car repair .
Im a long time customer. Great experienced mechanics. Fair prices.Youll be a return customer too.
Fixed a hole in my exhaust in just over an hour.
Friendly updated me what I needed to be fixed
Thank you, for fixing front brakes. A very slight squeak, before I put the car, in park. Otherwise, excellent service.Sincerely,Cheri Trella
I just got a estimate to get some work done.
Good place for a muffler
Satisfied customer.
Good work and price and people
I have had very good experiences with USA Muffler and Brake in Valparaiso. They have done good work on my car and are honest about what I need. Friendly on top of that.
Great service and friendly staff 👏
Great service, quality work, fair price
I love this place! Ive had dual exhaust put on two trucks already and they do a great job! Its always welded nice and no rattles! I will always go back to USA Muffler Valpo!!!! Thank you guys!
This is a local shop that does muffler and brake repair. However, they do so much more!Check their website for all there services.I personally didnt have a great first experience with this location as I wanted to set an appointment and was advised first come first serve. I have overtime taken my vehicles here and experienced great service. Reasonable prices and good turnaround. These folks know there work and do it correctly the first time. They also advise when other parts need to be replaced and are usually spot on. Great location.
Very nice explains everything
Awesome service! Fixed right and fast!
I had a new exhaust system installed and it went excellent. They did a wonderful job, and was done in very reasonable time. Plus, the price was also very sound and reasonable. Overall, really good shop and would recommend.
Sheri, the lady at the front desk was very respectful, kind, and professional. Kelly was the mechanic who fixed my exhaust and he had me in and out in the same day. I would highly recommend coming here, one of the best experiences with a mechanic yet for me.
This place has done lots of work for me and always does a great job at a great time fair price
Busy place at times, but always treated right. Fair deals and professional services performed on my vehicles, and brakes always right. Coupon makes it a little better, but they are fair.Everyone treated with respect, and repairs are competitive and usually lower than most shops. Weekdays slower, Saturday, especially morning ALWAYS busy. so be prepared.
Good honest please, Kelly is great
Very very helpful staff. Explained the problems that I had with my car so that I could better understand it. Honest advice and honest prices!
I didnt have an appointment and they were able to fit me in, the tech looked my exhaust system over and showed me what needed repaired. I was treated great and was on the road in about an hour. The work was also warranteed for one year.
Very affordable, no pressure, they simply fix what needs fixing and get you on your way.
This place is unbelievable. No matter how busy they are or what time of day you drop your car off, they will get you in and out in the SAME DAY. Ive gotten my front struts done (same day) an exhaust issue (same day) and now a new radiator (same day). These are all without appointment. Kelly is the man and Sherry up front is such a sweetheart every time. If theres something wrong with your car and you dont have time to fix it yourself, take it to USA muffler.
EXCELLENT SERVICE AND PRICES. BEEN GOING HERE FOR OVER 15 YEARS. AND HONEST.
Pricing was fair. Sadly, you get what you pay for. I had a cat back system installed. I get a half mile down 30, and I hear a banging noise.... Yep, it wasnt all tightened. Now my brand new muffler has been banged against driveshaft components, with obvious damage. Took it back, they tightened.Tips are misaligned and unprofessional looking. I will be taking it to a place with a little more pride in their work to correct.If you just need cheap... Theyll do. But, if you have a nice car, avoid.
Very knowledgeable staff. Best place to get exhaust done in Valparaiso.
Definitely my choice for local mechanics. These guys will fix your problem at an affordable cost in a reasonable amount of time. They have performed all of the maintenance on my last two vehicles, and I have no complaints.
They replaced my husbands brakes and wheel bearings for a reasonable price and pretty quickly too!
No problems
Friendly service, has been good in the past. But my steering stabilizer bolts were all left loose after my alignment.
I went here to get my car dualed, and it came out perfect. Had two aftermarket mufflers put in, and the whole system repiped. Everything came out sounding clean, looking right, and all for a low cost. It was all done in a couple hours or less. I would recommend anyone here!
Had exhaust done.He showed me how rusty it was and how the manifold flange was rusted. Gave me a price if things went good,and one if bolts broke and things went bad.I seen the bolts and expected bad.2 hours later they called and everything went good. It was a 1995 pickup.
Wonderful service and good prices
Great service and quality!
Sherry (front desk) was extremely rude to both myself, and my daughter. The eye rolling, inappropriate facial expressions, mannerisms and comments made were both offensive and unprofessional. My daughter simply called and asked Sherry if the part to her vehicle was in so that she could bring her car in to get it serviced. Sherry in a sarcastic manner replied that she doesnt know and they do not take appointments. My daughter drops off her vehicle at USA. Then, after her class calls to see if her vehicle is done. Sherry says if youd bother to listen to your voice mail, then youd know it was. No excuse, for that type of response, but I didnt have time for my daughter to listen to her entire voice mail since I just picked her up from school and I was headed towards USA anyways. We then went inside Sherry then snapped at me when I asked about how long the parts are warranted for..she said if youd wait for me to get to that..as she rolled her eyes and made a face..she wasnt even talking at the time...she was rolling up our paperwork..it was a simple question...She also told my daughter not to be irresponsible with the paperwork like shes some kind of irresponsible kid as she rolled her eyes and she said dont expect us to have your records on our computer. She lost our business. I am sorry for inconveniencing her with having my daughters vehicle fixed.
Great service great personal!
Ed did a great job installing a muffler delete and new exhaust tips for my Volkswagen gti
Been going there for years highly recommend the people there are awesome
First rate service, friendly, knowledge staff, unbeatable prices. My go to every time
Always good, quick service, best prices, honest folks. They wont try to sell you work your car doesnt need.
I am a return customer. Good work.
I took my 68 c10 there and had a custom exhaust made from the headers to the tail. They did a great job and the pricing was fair
The guys here were awesome,, they helped me out tremendously..
Had all brakes done, front and rear, new pads, rotors, a rear wheel seal and a front wheel bearing. everything felt like new. 150 miles later a bolt on the right front caliper broke (not USAS fault) and locked the tire up. USA had us towed, paid for the tow, fixed the problem post haste the same day. I would not hesitate to get my vehicle fixed here again. Front counter lady was kind and professional.
Had work done on my crown victoria, very nice people to do business with. Fair prices, would highly recommend them for exsust work!
Inexpensive and usually in and out fast get there early
Good honest people here. Theyve done my brakes for years.
Always helpful, honest, do a great job.
Very pleased with the work
Awesome people to do business with !!!
They do very good work!
Cheap oil re-do
Wow, been here once, fixed my converter and muffler. They fell off and they put a sleeve to hold them together and only cost me 80 some bucks. Took like 30 mins.
This is the only place I trust to work on my truck..
Good work, knowledgeable technicians, pleasant staff
Very friendly customer service
The best..
Got quoted two prices. One for if our hubs needed pressed and one if it was a bolt on. ( the presses was of course higher as it requires a special tool to do so) once we got there and did the work they charged us for the higher price after it we confirmed it was bolted!
This place always treats me right. I respect their opinion.
Rude staff at the counter, took my business to tire barn right next door
Awesome service!
Dont need them
Great service
Great service