Great team. Very kind and professional. You will always be updated even if they had to install something minor. I was stuck in Portland with broken radiator. I had to get back home California. Freightliner dealer was gonna take 3 days to get to the issue...on other hand On the spot, repair was absolutely satisfactory. I really dont have words...God bless them. Bcs of them I will be able to get home on time to my little one who needed me on her side....
My driver had another dump truck blow off the mirrors on the side of his truck when they passed him. Having been in the logistic business for decades, we have dealt with many dealerships and truck shops and On The Spot is absolutely top notch. Joe was understanding and got us in and out of their shop in a professional and expeditious manner. Our truck is rolling again and it looks great and they charged us a very fair rate for their services. I wish we could clone them but whenever we need service in the area we now have a new service vendor that we can trust.
They repair most of our truck problems on PNW TRUCKINGS fleet.
Great customer service from start to finish! I would highly recommend them for any of your truck service needs.
The crew at on the spot is reliable and do high quality work without robbing your wallet. From repairs to modifications, this shop goes over the top to get you back on the road in a jiffy. highly recommend!!
I am so happy that these guys were able to troubleshoot my rig correctly. They had me back on the road in a snap and at an extremely reasonable price. I am now a very loyal customer and will only take my business here. Thank you for having my back! Im so glad to find a HONEST repair business close to home!
Great Shop!! Great Guys!! Very professional and helpful.Everyone I met was extremely friendly. Ordered the parts we needed, put my truck back together.I couldn’t be happier.I have finally found a shop in the Northwest.I wouldn’t hesitate to have them do anything.
Qualified friendly team and great communication.
Known On the Spot Truck Repair for a long time. Very up front with the repairs and pricing. Will keep you informed every step of the way in repair process. You wont have any surprise on pricing. All the crews are very knowledgeable of what they do. Your equipments will be in good hand. Highly recommend in doing major repairs and services maintenance routines.
In the past five years our whole fleet has been in and out of On The Spot Repair for anything from annual inspections to suspension, engine, and transmission problems. They have always been extremely professional and reasonable on their prices and efficient with their time on how they find and make repairs. We are extremely happy with our working relationship with On The Spot!
1st time in and recommended by my best friend. He had work done there a few years ago.Ben is awesome and they work fast and diagnosis is accurate.I wanted to give 5 stars...but nobody is perfect...haha. But this place is as close as a shop can be.Ill be back.
Amazing fast repairs. Pricing is very competitive. The mechanics and staff are knowledgeable. Special thx to Samantha, Joe, and Shane for taking great care of us in and out fast and inexpensively. You have earned my business on any of my trucks. I cant tell you enough... Thank you, thank you...
Excellent shop located right off I-5 in Vancouver. Staff is always very responsive and friendly. Always able to get me in for service on short notice without any hassle. Would highly recommend this shop to others.
I have never been treated with respect & hospitality, by any repair shop like I was at On The Spot Truck Repair. The mechanics worked till almost midnight to try and Get me back on the road so I could get home and have Thanksgiving dinner with my family. After hours I was taken to the store buy a mechanic that has never happen anywhere before. A shout out to Michael & his crew. And all the other mechanics that helped & staff members. 👍 Thank You again, Looks like I might make it home. P.S. I Recommend them to anyone needing repairs, I will go out of my way to return to them.
VERY good !!!!!.... honest helpful professional and accurately diagnoses what needs to be fixed... been coming here for years... AND they dont do unnecessary work OR charge You for something not asked to do. Basically, they dont try to hustle you !!!!A complete difference than SOME not MOST mechanics / Bigg truck repair places around the nation
I worked for Shane in the past for quite some time he is a great caring guy he would never do anyone wrong. He has a good crew they get the job done fast are the work is high quality. Highly recommended.
Fast service fair price
I broke down and they got me taken care of quickly and efficiently. The quality of the repair was excellent. I would recommend this place!
On a Sunday evening, I discovered a fuel leak on my motorhome. I dropped into this shop first thing Monday morning to schedule a time for repairs. The staff—including the owner—told me to bring the coach in as soon as I could, and they would have it repaired that same day. It was a difficult repair, but they did, indeed, finish by mid-afternoon. As full-timers, we really appreciated getting our “home” back. Every staff member was congenial and helpful. I have already recommended them to two other people, and I will return the next time I need repairs.
They take excellent care of our Pete. Done when promised. Close to our place of business which is very handy.
A great place to get your rig serviced or repaired. They have a quality fabricator for add-ons, modifications, and repairs. There are a lot of parts on hand for install or sale. Great mechanics and friendly service writers.
Called for a mobile service call then towed to thier shop. Very knowledgeable and very kind people. Completed a pretty extensive electrical job in one day and I was back on the road. Don with ATR
Meh.. I usually go with a different spot for my delivery truck repairs, but the guys over the phone were so nice I thought I would give them a shot. Hard to find a place with quality customer service. This reassured me it would be a good spot.While they are nice, and so far do OK work. They try to up sell you on certain things they think you need done etc. Im not completely in the dark when it comes to mechanical stuff on cars, So I could smell the bs In the air. Theyll definitely try to mark you up for the smallest of repairs.Nice people, but my bill was way too expensive for what was done. I suppose the positive was that I had my truck back within 5 business days. I am not sure if I would go back.
I needed my truck fixed fast, these guys got me right in and installed my clutch quickly. Im so impressed, they now have all my buissness.
On the Spot has flexible hours and tries to find the best quality parts at the best price so they can pass the savings on to you.
Guys are great to work with and great place to get fixed rather quickly.I recommend anyone foing here
These guys really know their stuff! Service actually means something here and they take care of you from start to finish! If you need tires or heavy work done this is the place to go. On The Spot is Right!
These guys got me in right away, tracked down parts, and had my truck fixed in a few hours. Its running perfectly now.
Absolutely the worst place to go for any truck repair. I went in for a simple fix and they discovered something else wrong. I gave them to go ahead and fix my truck. In the process of fixing the issues there incompetent mechanic damaged my perfectly good radiator. To make matters worse they never called to to inform me of there error. I decided to go early to pick up my truck and discovered what they had done. They acted like they were trying to hide it from me. By there damaging my radiator it cost me two days worth of lost wages. If this was any kind of decent business they would reimburse me for my lost income due to there incompetence.
Great service, great work, got our truck up and running quick. Highly recommended !!!!
No complaints. Got us back on the road
Fast efficient techs that are knowledgeable and friendly. They get you in and out so you can keep your business running.
Good place to do business with.
Best service I have had in a while
If you value your truck don’t go here..There quality is lacking..Again if you value your truck don’t go to this shady shop..
Got an issue with your truck? These guys are quick, and helpful
On the spot all ways takes care of my problems when Im there and they stand behind there work they all ways point out things I miss to keep my trk on the road
Was broke down in my semi near Vancouver these guys went above and beyond to get my truck fixed and back on the road
Very helpful and courteous crew. We trust them with our fleet truck maintenance assessments.
HONEST AND RELIABLE GUYS
They do great work, friendly service
Good place to get truck worked on
Genuine people. Hard workers.
Experienced! Absolutely recommend!
As a small fleet owner you cant ask for better service. I wish they had locations by my other yards.
Quality. Locally owned
The Mechanics are great!!
Awesome shop. Recommended !!!!
Great service
Trustworthy