After working with Northwoods for 9 months to build cabinets for our new home, they stopped returning calls and emails. We were living in our old house while building our new house. We called them to verify that the cabinets would be completed in a timely manner. They told us they would. The day AFTER we signed our house sale agreement, they told our builder that they wouldnt be able to complete our job until the day before we were to move into our new home and that was a maybe. We called, we emailed and they just ignored us. We had to rush to find another cabinet company.Yes, we completely understand that we were building during a pandemic and there are a lot of supply issues, but they didnt even attempt to offer any solutions, timelines and just left us with nothing. That is not the way to do business. Had they been upfront about completing our job, we would not have signed our house sale agreement and waited.So if you want a company that you are not 100% certain will follow through with the job, this is the company for you.
Weve been working with Northwood Cabinets for many, many years and our partnership has led to many, many awards for our homes :) There are a lot of great things about this company; honest, hard-working, robust knowledge-base, great product selection and all around just an excellent group of people! Even putting all of those things aside the level of care and attentiveness they give to every one of our custom homes (and their custom cabinetry and storage) for us - has been unparalleled. Our homeowners always love working with Lars to come to make their dreams into a reality. Thats why we choose Northwood Cabinets — because theyre the BEST! ...And if you find that hard to believe just check out the pictures!
Northwood cabinets has surpassed my expectations in quality of craftsmanship, timeliness, and professionalism!I worked with the Vancouver office. The design by Lars Jarvi and Jared Jarvi is top notch! They listened to my requests and delivered a tremendous result.The installers have great customer service skills.I have built before and these cabinets are far above the norm.Thank You for helping me make an important part of my dream home become a reality.
Beautiful cabinets. Nice show room with a nice variety of cabinets so you can actually see what they look like. They seem to really know their stuff.
My fiance and i walked in looking to get price quote for kitchen cabinets. The sales people were dismissive and made us feel unworthy of their time. They did not even bother to show us any of the products they have to offer or give price ideas.
Thank you Lars for always giving the best customer service every time. Even when schedules are busy you always take the time to communicate.Your customer service is very appreciated by all that work with you. Thank you Shannon Roberts
Excellent work by Randy and team. The two gentlemen who arrived to install our built-in did a wonderful job, and this design really pulls the room together.
Very competitive pricing for Vancouver. Go at least a month in advance and always shop around.
Lars was awesome to work with, super helpful and hardly any stress picking out our cabinets.
Very nice cabinets.