user
Public Storage
1120 US-41 BYP, Venice, FL 34285, United States
Appearance
Public Storage
Comments
Ci
Review №1

Very clean and well kept !Thank you Public Storage you were very helpful and so kind !

Ja
Review №2

Very friendly treats you like family would recommend this storage place.... helped us out every step of the way

ET
Review №3

Della was very helpful and kind! Public storage is lucky to have suck a nice person.

Hu
Review №4

Fair warning: you do NOT want to rent a space at this facility. This has been my worst storage facility experience. The roof leaked, with rain pouring into our unit straight onto the television. I notified the staff. I was informed the roof was repaired. Within a short time, rain water poured into the unit again. Staff was notified once more. We pushed things to the other side of our space, but within months there was another major leak. Most of what had not been ruined previously was now ruined as well. The insurance will not begin to cover the cost of replacement. The temperature controlled facility was not properly cooling for extended periods. Adding insult to injury, the price increased every year, and is higher than the brand new facility on Jacaranda. There is no comparison. This facility is old and in abysmal condition. There was obviously rodent infestation as evidenced by abundant droppings. I never felt safe enough to go alone after dark. The security was lacking and there were problems with undesirables hanging around. The facility was also vandalized during the time we rented. No one apologized, just insisted I come as soon as possible to ascertain what, if anything, was stolen from our unit. The new staff is a dramatic improvement, however they cannot overcome the dilapidated, abysmal condition of the facility.

Mi
Review №5

Joe and the other staff do a great job accommodating requests and are as friendly as you could want. I have several units and recently needed to change a few things around. Joe gave me options and great suggestions and made it really easy for me. If I need anything else, I’m coming here!

An
Review №6

Della was very pleasant took me to look at a few units.. Ill be back.

De
Review №7

Managers are friendly and work with you if needed. Go over and beyond assistance to myself as I am also disabled and really appreciate good old-fashioned manners. Something I havent seen in decades.

DA
Review №8

Ive rented at this storage facility for many years as my business overflow storage. Im frequently there. It has always been managed professionally. No complaints after all these years. The current staff is a great team. Easy to work with, friendly and they keep everything in shape.

El
Review №9

Great clean storage spaceDella was very helpfulSafe storage units

Ma
Review №10

Della is great always smiles and working hard for her customers.

Ja
Review №11

One of the best customer service experiences Ive had in quite some time. Property Manager Joe, listened carefully to my circumstances and went out of his way to speak with his manager on my behalf. Thanks Joe for allowing me to see some real customer service in action. Your assistance on this will not soon be forgotten. Cant wait to recommend your company to my friends.

Bi
Review №12

We have am awesome large climate controlled storage space.

Gr
Review №13

Best customer service from a storage unit youre ever going to find! Property Manager Joe is not only a great Manager but he has become a trusted friend! This man can meet your needs for storage, as well as hold an interesting conversation with you about the latest news of the day and he actually cares how your day is going as well! Joe takes an otherwise cold and dull experience and turns it into a warm and inviting one! I would vote for this man if he were running for mayor!! The world would be a much better place with more like him!! Thanks Joe for everything!

Ma
Review №14

Joe was a great resource throughout and Chris chimed in well for the last two, including the checkout. The property was clean, unit the size advertised was actually the size and the price was right.

Fr
Review №15

Ive only been with Public Storage since 2020. I appreciate the cleanly and organized facility. Typically, storage facilities are cold and impersonal. But, Joe, the manager at store #25445, is so pleasant and personable, it makes the time spent there very pleasurable. Hes always available and more than willing to assist me with all my storage needs. Very nice gentleman.

Da
Review №16

The manager Joe, has been extremely helpful and friendly. Joe took the time to explain all details of my rental.This storage facility is clean and well managedEasy billing fair pricing

Ri
Review №17

When I moved to this area I needed a good storage facility. Working with Joe has made this a very easy transition for me. Hes knowledgeable and eager to assist with any issue. Im very pleased with my storage selection.

Pa
Review №18

That number 2 star was touched by accident when clearing off my phone Joes been more than understanding and very helpful

Br
Review №19

Joanna at public storage saved the day today!! I needed a storage unit for today and since it was memorial day weekend this particular one was closed, but Joanna came in and was able to get me set up with a storage unit. Total life saver!! Thanks so much!!!!

am
Review №20

Honestly best self storage in venice. The Property manager, Joe is really diligent and makes sure anything you need is taken care. Really makes the experience pleasurable without any hassles; also provided me with a great rate; and Joe just gives you the experience you want anywhere and everywhere else. If i could I’d give a thousand stars!!!!

Ed
Review №21

Joe was super helpful!Thank you Joe! You are a great asset to your company.

Ke
Review №22

Outstanding service!! Joe is very professional and just amazing to work with. He absolutely jumped through hoops to find a storage for us. Just unheard of customer service! By far the best experience renting a storage!!

Ja
Review №23

If you want First class service. Go down to public storage for all your storage needs and speak with Joe or Dow. A couple of great guys. Thanks for all your help and going above and beyond your job description.

Vi
Review №24

Della jo was very kind in when I came in to see if they had a space and she didn’t but she found me one. Thank you

An
Review №25

Joe is hands down the best! He went above and beyond helping me. I would 100% rent from him again!

er
Review №26

Mike, Della, & Chris were all very helpful :)

Ja
Review №27

Very clean and well organized facility. Joe, the manager, is very friendly and knowledgeable. I was comfortable leaving my stuff here.

Ri
Review №28

When I recently relocated from Texas to Florida, I needed storage space for my furniture and belongings. Public Storage had exactly the right price for my budget. Joe was a phenomenal help to me. When I recently moved to my new house, Joe even helped me move my piano onto the truck. I could not have done it without his help. He was eager to assist and help me. I would recommend Public Storage at this location to anyone. Joe needs a raise and a promotion! He goes beyond the call!

Iv
Review №29

Amazing customer serviceHe was a delight super respectful and knowledgeable about the business, insurance and so forthKnows exactly what to offer a customerI would send plenty of people to use that particular storage

To
Review №30

Joe the manager at the local Public Storage (1120 US-41) went above and beyond to help me. He helped me clear up a big mistake that I made, he did not have to, his company was clearly not at fault...it was all me BUT he helped to make my mistake right.If I ever do need storage again I simply will not go anywhere else than Public Storage. I appreciate how this company handled MY issue. Joe called the VP in charge to clear up the issue, the VP gave the OK and now Public Storage has a loyal customer!

St
Review №31

Use this storage Joe is awesome he has five stars every time I come here I get personalized service I am so amazed please dont ever let Joe loose.

RO
Review №32

Great place all equipment needed to make your experience less stressful, a must go!, auto/truck/boats/RVs what ever just book there ask for Tony I call him Mr personality great person.

na
Review №33

This is by far the best and most pleasant customer service i have ever received at a storage facility . How is fantastic and i would highly recommend this place !!!

Da
Review №34

Who would think a storage facility could be so awesome. Joe has been extremely helpful...he is appreciated.

An
Review №35

Brought my step father in to view a unit he had rented. While the location is a little on the older side and needing of renovation. Arianna in the office was a delight to work with. She had the answer to every single question I had. She is a very polite young lady. I hope this review helps her go far!

Ca
Review №36

Becky and Joe provide an excellent customer experience. Their patience, knowledge, willingness to help and answer questions, and overall friendliness make this storage location one we actually look forward to coming back to time and again. Thank you for going above and beyond!

Cr
Review №37

Thank you Joe and Becky for all your help with both of my rentals. You made the process easy and took care of all my needs. I’m glad I am renting at Public storage. Very helpful and kind people

Sh
Review №38

I called to see about renting a storage unit and Jeffery was very helpful. Even though the location I initially looked at didn’t have the size I wanted, Jeffery went above and beyond to find another location even closer to me that did. And with a promotion! Exceptional Service!

Sy
Review №39

So happy that I chose this location to store my belongings. Joe in the front office is so nice and very helpful! Would highly recommend.

Ma
Review №40

We want to thank Jeff, the property manager, for his outstanding customer service and kindnesses. Public Storage is very lucky to have such a responsible, young man to showcase their company. Thank you for everything, Jeff!!

Re
Review №41

Joe was great to work with, explaining everything in detail. He was courteous and professional. Did the right thing for us. Highly recommend Joe and this facility for your storage needs.

De
Review №42

Joe was awesome 😎 Super helpful

Ro
Review №43

Great friendly staff... The young man at the front desk was very nice and helpful... Clean and well kept property!

Ja
Review №44

I want to acknowledge one of your employees named Joe. He has been 100 percent helpful, accommodating, and just a real friendly guy. With employees like Joe on your team it makes you the number one storage facility in Venice. I will not go anywhere else. Thank you.Jeff B.

Es
Review №45

Very clean and customer orientated. This is the best place for your storage needs. I highly recommend it.

je
Review №46

Great friendly service and value. Clean and secure. Highly recommend!

E
Review №47

Brand new facility. Alex assisted me today. What a sweet guy! Very kind and patient. Showed me what he had and accommodated my request. Kudos to him. This move has been very exhausting but this storage process was easy. Thank you.

Ly
Review №48

Had my things in storage for 2 months. Roaches all in my boxes. I had no food in any of my belongings. This place is infested with roaches. management didnt care and offered nothing for assistance ! I have to have my boxes outside with bait. Ive yet to Bring them into my new house.

Jo
Review №49

Great place. The staff was great and the unit was very clean..!

Ja
Review №50

Great value, the manager Joe is very helpful.

Da
Review №51

Joes been great.Thanks for cleaning up the place.Great staff very helpful.

da
Review №52

I recently stopped by this store and received great service, the young man at the desk Alex was a delight to work with he had such a positive attitude and was friendly. He gave me Ideas on how to pack my collectibles safely and ship them back home. I couldnt decide if i was going to stay or leave but Alex was able to save me some money with discounts he told me about. I highly recommend !!!

Jo
Review №53

My wife and I have been renting here for a few months now and I gotta say the staff here is always kind and professional. And questions weve had they answered with professionalism and even gave us some tips on how to best maximize our storage space. Big shout out to Tim,Cieba and Cody for being so awesome!

Ea
Review №54

Jeff was fantastic and the process of finding the perfect space for me was fast and easy.Thx!

Ly
Review №55

I went in a couple of weeks ago and was greeted by Alex, I needed to look at some spaces for my daughter who might be moving home this coming summer from college. He showed me a few different sizes and answered all my question. I will rent there once we figure out the details sometime in June possibly. Will recommend to friends. I called to check prices and Alex took his time with me over the phone, answered all my questions.. so happy with the service at this location

St
Review №56

Great time renting here. Just finished up our rental here no issues the whole way through. Really nice young man behind the counter, Cody thanks for the great time here.

Je
Review №57

Unfortunately, the public storage on tamiami trail next to AMF bowling alley, they made a terrible mistake by hiring the manager Jeff at this location. Joe the previous manager had been transferred to Laurel who is fantastic but Jeff is a judgemental, immature, uneducated, no common sense, no personality, no communication, spoiled little boy. Who stirred up false accusations and created a entire dynamic that ultimately costed me time, money, and great amount of stress, anxiety, and anger. Avoid that location at all costs. They made big mistake hiring this kid. Hope they recover from bad employees with poor decision and interpersonal skills. He has neither. Never go there ever again.

Ma
Review №58

Alex was very helpful, he smiled when I came in and was listening to me vent about issues I was having with finding a small enough box for shipping a tiny gift. He assisted me and was very considerate. Thank you Alex!! You were great! Convenient location, service with a smile!! I make sure to tell friends to shop here when you need boxes. They have everything you need for your move.

Ka
Review №59

I just moved here from Ohio and needed to look into storage, I got an apartment for June 1st so I didn’t need the space after all but I just wanted to commend the young man that showed me the spaces. Alex was very courteous to me and took his time. For such a young man he is very respectable .

Cy
Review №60

Joe at Public Storage in Venice was great to work with. He was very accommodating to meet our changing needs. I would highly recommend them for all your storage needs.

Fr
Review №61

Very nice storage place, very clean, and very easy to get in and out of. As well, they keep the air conditioning on in the summer, unlike some places that promise and dont deliver. Lisa the manager is very nice, and helpful. She has good suggestions about storing items too.

Ma
Review №62

I went in to purchase some boxes, I was greeted by Alex. He helped me decide what boxes would work best for me for the items I would be moving. Once I had everything I needed he even helped me pack it all in my car. He was out there for quite some time to make sure it all fit and that my rear view wasn’t blocked when I was driving. He was very concerned that I would be driving safely when I left. Thank you so much for such a pleasant experience. I will be back if I need more boxes and will recommend to all my friends. What a pleasure the staff is here. I am so pleased with the service. You get greeted as soon as you walk in and always with a smile!! Love this place!! Great customer service again from Alex!

Pa
Review №63

I had some difficulty with the website because the 5x10 unit would come up as a reservation for a 5x5. But after speaking to the office they were very helpful and assured me they had my 5x10 unit reserved . I went to the office and Cody was very friendly! He answered all of my questions and the process was very easy.Just a quick thanks to Cody for a great experience !

An
Review №64

I wasnt impressed with this property because of how outdated it is..but the young lady working was very impressive. I walked in and it seemed so busy. I was just wanted to shop around. She said Hello as soon as I walked in and assured me she would only be a few minutes. I dont need storage for a another month. She talked to me about what I needed and wanted. Showed me around and I wasnt feeling it. She told me about a new updated facility that opens in about a month. I drove by it and yes Im sold. I will be making a reservation online and I hope someone like Cieba will be running this place. She made me feel like she really listened to me and that my belongings would be safe. Customer service at its best!

Ro
Review №65

The staff here are always prompt and professional really enjoyed my time here.During my time I dealt with Cody Larry and Alex all of them provided excellent service and made our stay great.

Th
Review №66

I’ve been bouncing around the storage industry for awhile now with a job that’s always on the move. New to the area and trying to get quotes to make decision. Cody was very insightful and friendly about describing the amenities and protection this storage facility offers. My mind is all but made up and look forward to being a customer.

De
Review №67

Havent rented yet...but when I do it will be from Joe in Venice..he was extremely helpful, knowledgeable, and professional.

Je
Review №68

I had a few issues with the reservation, as the unit I originally reserved was rented when I arrived. However, the staff was good about helping me find units that would work for me. The units were clean and it was easy to unload the truck and load the storage units.

Ch
Review №69

People often underestimate the value of a self storage employee and I cant say that I take the time to do online reviews very often but I was so impressed with the service I received by Lisa I felt inspired to leave this feedback.She provided me answers to all of my questions, she was incredibly friendly and most importantly she gave me a clear sense of how safe and taken care of my item would be at the storage facility. I would highly recommend this location just based on my interactions with her 100%

Kr
Review №70

The people that work there are nice and helpful just wish the prices could be a little cheaper.

Sc
Review №71

I really liked the rates here. The property is small but I feel that makes it safer for my goods. Alex the manager was a real help.

Be
Review №72

Gentleman Public Storage name Joe help me out a lot with my unit and everything else

Ma
Review №73

Alex was very polite, went in to buy a box and he was helpful. Glad I stopped in..I didn’t know if they sold boxes but I will go there now when I need them. Good customer service

Je
Review №74

Lisa was so helpful and professional. I am so glad I met her. She is the reason I rented at this location. Lisa is the best. Thank you. Tony and Lisa are amazing. Always willing to help and always have a smile. Thank you again

Da
Review №75

I went in today, I was trying to work out what I needed to pack up my clothing and a few other smaller items. The manager there Lisa was a great help, she helped me find some boxes designed for wardrobes and gave me some really helpful tips on how to use the boxes to there maximum capacity. Even though it was busy there she took the time to ensure that I got the attention and information I needed. I highly recommend this location if you need help deciding what you need.

Jo
Review №76

Ceba Was extremely professional, very enthusiastic and just wonderful to work with. She is very easy to like and appreciate we will definitely recommend her and this facility.

Ch
Review №77

Saw some rental spaces and am looking forward to renting on the 1st. I’m a price shopper and this is not only the least expensive but even closer to home. Lisa from the Nokomis store sent me over.ThanksTime for another unit. Lisa was very helpful once again!

Ti
Review №78

Always awesome service!!! Every time I have stopped in here to get supplies the people who work here are awesome. Both Lisa and Alex have helped me find exactly what I needed and also helped me load it into my car, you cannot ask for more when it comes to customer service.

Ri
Review №79

Very good experience with both Lisa & Matt. They were professional and businesslike while being friendly & helpful. Lisa explained everything to a T and wasnt in any hurry. We tested the lock and went through the code entry process together. I would highly recommend using this location of Public Storage.

Ma
Review №80

Had a young gentleman help me with how to best pack my storage unit, he was so helpful that when I finished packing my unit I just knew I needed to leave a review!

Pr
Review №81

Ive been to a few storage facilities in my time, but this one is by far the best storage facility Ive spent my money on. The staff is outstanding!! and to top it all off they have great prices! All of my things were always well kept, along with a nice sanitized environment! 5 stars!

Ed
Review №82

Lisa was awesome, I stopped by to get see what they had to protect my mattress during my move. She suggested there mattress covers, also gave me some great advise on packing and storing Items. If I need storage down the line I know where I will be going.

Ro
Review №83

The associate that assisted me with my Public Storage unit rental was Joey..Joey was extremely knowledgeable and well trained.All the information and paperwork necessary for my rental, just seemed so natural, that he made whole process a real pleasure.The best part was that I walked in the door 15 minutes before closing on a Saturday.And Joey smiled a genuine smile the whole time, like he really enjoyed his job, and the difference did up and beyond customer satisfaction..Joey is a tremendous asset to Public Storage, and should be acknowledged for his great attitude and work ethic...Robert McMullen, Venice

Da
Review №84

Lisa was exceptional in every way. Her attention to detail, friendliness and professionalism are second to none. Great company fair price and excellent facility.

Ba
Review №85

I went into public storage last week to buy boxes, I was greeted by a lady named lisa! She was extremely helpful finding me the right boxes, and amount of boxes I needed for my move! She was very upbeat, positive and sweet! I will definitely be coming to this location for all my other moving needs!

Ca
Review №86

A perfect friendly lady named Lisa was so helpful and friendly. I would Definitely recommend seeing her if in need of storage. Lovely Lady!

Th
Review №87

At first I thought this would be a great storage facility based on proximity to my house and the starting rent. The prices raised substantially every year. I had a 10x10 unit and was paying over 250 a month. Originally I was paying under 100 a month, but once everything was moved in the price started going up. Its difficult to actually do anything about it. Moving everything again wasnt a possibility and I had important things in the unit. I also found dead palmetto bugs regularly and when searching for items in my unit I found animal bones several times. The mold smell is also a major problem. My mom has a unit somewhere else near by and the facility is much newer and cleaner. Her unit is also larger than mine and cheaper. If you need something long term go somewhere that has indoor, climate controlled units.

Cr
Review №88

Great place cool guy at the desk

Co
Review №89

An excellent place to store any precious belongings. Extremely friendly staff, helpful and they seemed to care so much about my business with them. Affordable on just about any budget too! Id highly recommend you store your valuable property here.

Cr
Review №90

Best Customer Service!!! Joey did a very good job of setting up our two units.What sets him apart from all others is his follow up on how our move went and also he provided a heads up call to everyone that the bills are coming due soon! When I complimented him on this he said, It gets expensive when youre late and I dont like to see that happen to people.

Ka
Review №91

Had a good time with our rental no problems the whole way through! Thanks Public Storage!

Ke
Review №92

Good job public storage. Went in to get prices and I could tell that they know there business. I rented right there. Tony the district manager was a great guy most of the time the bosses just sit there not him he helped out. They had the right answer to every question I had. Great place

Sq
Review №93

Great place. The manager was really knowledgeable and helped me find the perfect storage unit. I live in north port and this was easily the most friendly service I found, well worth the drive to Venice. I recommend that anyone with storage needs use Public Storage.

Ca
Review №94

The employee that helped us was very nice and super helpful. We are very grateful for him.

Bo
Review №95

Bill is a great help. I rent a space each year for a few months and they go out of there way to help. I keep coming back each year. there is no reason to look around when you have a place like public storage. They go out of There way to to make it easy. Thank you bill for your help

Br
Review №96

Cieba was so cool. She took me in and rented even though she was closing. Thank you Cieba!

Ro
Review №97

Exceptional service from the young man behind the counter Cody. Hes a great guy make sure you ask for him when you rent here hell make sure you got everything you need.

Vi
Review №98

It was effortless and efficient. Ms.Lisa was phenomenal and answered all of our questions. Over all was an amazing experience. We will refer all our friends.

Da
Review №99

I dont rent here but stopped in to buy boxes and the young gentleman behind the counter was very helpful in getting the right amount of boxes for our stuff. So shout to Cody for being such a helping hand with our purchase today!

Co
Review №100

Joey gave fantastic service and was fun to talk to. I needed the storage for when I come down to Florida and visit my girlfriend. Security and and everything was awesome. I would recommend and keep using this facility.

Information
11 Photos
100 Comments
4.7 Rating
  • Address:1120 US-41 BYP, Venice, FL 34285, United States
  • Site:https://publicstorage.com/self-storage-fl-venice/436?pid=pslocalsearch
  • Phone:+1 941-451-7033
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
Similar organizations