user
Walmart Auto Care Centers
5555 20th St, Vero Beach, FL 32966, United States
Appearance
Walmart Auto Care Centers

Comments
pa
Review №1

The tires cheap but good and the people are friendly

Pa
Review №2

I use Walmart for the general maintenance onmy truck, and this crew did really well. Got me out in less than an hr. They were also really nice and professional to deal with. Wl be going back. Thanks guys!!!

Jo
Review №3

The wait time is horrible... They should actually make it where you can make an appointment. It took almost 4 hours to do an oil change and a rotating balance!!

Ni
Review №4

I bought tires there a couple weeks ago and the service was great, prices were great and in and out in a little over an hour. To be quite frank with you, I was surprised.

Tj
Review №5

SEE Barbara- best customer service- bar none. quick friendly and correct start to finish.

Al
Review №6

Barbara at the front desk is the sweetest and kindest person! A true gem. I’ll keep coming back just for her.

Ez
Review №7

Great service, the auto care staff was very friendly and helpful.

Fr
Review №8

Ordered tire, arrived 1 day early and had it installed on a new rim. Took less than 20 minutes, done professionally, good staff and good value.

Ki
Review №9

Great price and quality of service. Will return there.

Si
Review №10

Associate was very annoyed when I called with standard questions like Can I make an appointment? No, then what is a good time to come in? How much does an oil change for my vehicle make/model cost?

be
Review №11

Assistant Manager Derek is so Friendly and very Helpful 😊

Ch
Review №12

They sell tires but dont do aigliments

As
Review №13

Friendly associates, fair prices, and fairly fast service.

Da
Review №14

Wal-Mart Auto sucks. Wait all day to install 4 new tires.

K
Review №15

The older woman with the glasses at the front counter is very rude. Service is slow. Will never come here again.

Om
Review №16

Went to this Wal-Mart with a flat tire and 2 hours later left with the flat tire. It was obvious the techs lack in knowledge when it comes to changing tires. They also lack in customer service skills which is the reason why I ended up next door at Sams Club, where it took about 30 mins to get the job done by the most friendliest people.

Te
Review №17

Getting tires from them online and free delivery were great. The lady at the register when I went to get them installed was also helpful and friendly. But the attitude,laziness, and lack of knowledge or basic customer service of their installers has lost my business for sure. Do not recommend!

Ro
Review №18

Always get my tires from there. Excellent warranty

An
Review №19

Very good

ro
Review №20

Do not take your vehicle to this store

Je
Review №21

Great service! They were super fast changing my oil and checking all my fluids. All the guys were kind and helpful.

S.
Review №22

Good deal on tires. Was informed of further maintenance needs. Thank you.

De
Review №23

I purchased a tire from Walmart auto care and bought road hazard and wheel balance life for $22, and they told me this insurance guarantees my tire protection for its life. But they did NOT explain to me clearly $22 occurs again when I need to come in to get a new tire replacement as my tire I purchased got punctured. I was misinformed!!!Then, better yet, after replacing my tire, they forgot to put back in my backup tire to my car... I ended need to drive back for this.For those future customers, remind yourselves to check if your backup tire is back in your car.

Ra
Review №24

They get the job done and you save some money, but, it is slow.

No
Review №25

Left my work vehicle there for a oil change, when I dropped off the Van I left a oil additive with a $1 and a note that said please add to oil.Tech took the dollar and the additive and never added it to the oil.I know that because the color of the oil changes to dark grey when you use the additive.I will not go back and wouldn’t recommend- If they steal that, what else would they take from your vehicle?

Ry
Review №26

Had two new tires installed. Price was right, service was prompt. Very satisfied.

Ka
Review №27

Thomas did my nieces oil change. Thank god i know to check it when they are completed and oil wasn’t reading on the dipstick. Had to wait in 2 different lines while accm Derrick kept walking back and forth looking at us and finally said he was going to lunch. As a manager in the past I would never let my customers wait like that would definitely be helping out poor Luis that did all the work. Definitely poor management over vero beach auto care center. Also thank god michael came to our rescue and put the correct amount of oil in my nieces vehicle. Definitely won’t be going back to that place again.

Me
Review №28

These people refused to rotate my new tires to the front of my car because my front tire thread was low. My front tires are not even low but why compromise my safety by NOT rotating my NEW tires to the front of my car? Sebastian Walmart would have NEVER done me like this and I will be sure to just go to them from now on for all my car service needs.

Al
Review №29

Reliable oil change while you shop! Its Walmart, so there will be a bit of wait, maybe an hour, but the rates are a reasonable and they even vacuum your car for no extra charge.

Ro
Review №30

The guy running the auto department I think his name is Bob or Bill what a nice guy I went in there today he was a great help

Ch
Review №31

Navin is a friendly and really smart associate. Thanks for hiring him. He helped me find exactly what I needed!

wi
Review №32

Excellent customer service. Everyone was very polite. Barbara was awesome! Everything went quickly,smoothly, and correctly.

Sa
Review №33

I enjoy going there because of Barbara! She has excellent customer service skills and definitely enjoys her job!

Su
Review №34

Sure wish they would have reset my computer on my car to show that i had the oil changed. My dash message still shows i need maintenance. Ugh. Now i have to wait 5000 miles with maintenance required message.They were supposed to vacuum my car. I think they barely hit it. If you say its part of the service then do it.

My
Review №35

They make you Wait And Wait while they talk about their weekend. Plus not much skill level. Employee Turnover is often. Lazy Lazy employees. Never again. 1 star because I cant leave a 0

An
Review №36

Refused to honor free tire rotation policy on 2 year old tires claimed they were bald.refused to honor oil and filter change sale where I brought my own oil and filter purchased from Wal-Mart. Said they had to charge regular price. Ignorant incompetent people. Wrote BBB.

Ra
Review №37

Fast service, great price, always have my vehicles serviced there.

Di
Review №38

Horrible customer service

Jo
Review №39

Prices are good service slow

Wi
Review №40

We went to Walmart Auto in Vero Beach to get new tires, oil, oil filter and air filter changes. I asked for the Goodyear Viva III tires that were on sale for $98 each. I also asked if I could pick my own oil off-the-shelf which they said yes for an additional $5. Total bill was $500.00. They said it would be 1.25 to 1.5 hours. I said OK and we then went shopping at Walmart and Sams next door. After 1.5 hours, the shop called my cell phone and said they could not sell me the tires because the speed rating wasnt correct for my 2014 Toyota RAV-4. I asked why they didnt tell me that when I originally took in the car 1.5 hours earlier. They said I was the one who choose the tire and I should have known the speed rating (even though this is a tire specially made for Walmart). The auto desk rep said he doesnt do tires and that was the tire guys. I went back to the store and told them I would just take the car with the oil and filters change. At that point, the oil and filters change hadnt even been started after 2 hours. They then pulled my car over to the oil rack after sitting empty on the tire rack. I then watched as the oil guys proceeded to pour in 5 quarts of my selected oil (Toyota autos require 0W-20 synthetic oil and not regular oil) in a car that can only take 4.6 quarts. I called Bev Smith Toyota and the Service Manager assured me the engine could be damaged by over filling the oil. Walmart said the car was done and I went and checked the level and it was way above the full indicator. I went back to the auto department manager and he checked it and admitted it was way over but assured me the engine wasnt damaged while parking it outside. They then pulled it back to the oil rack and drained what they indicated was a half quart and had me verify it on the stick. Bottom line - they charged me $5 dollars extra to try to ruin my auto and it would have been ruined had I not witnessed the oil guy pour the end of the 5-quart container in my engine. My wife tried to get the Vero Store Manager but she waited and waited and he never showed up after being paged - and the oil change took almost three hours. They did not replace the air filter and they scratched my car door by leaving my car keys (with many keys and things) hanging in the driver door while opening and closing the door several times. They also do not use plastic seat covers even though the oil guys have oil on them. The auto manager repeatedly said he only had two people (as an excuse for the delay and mistakes) even though about 6 Walmart people were in and out of the auto garage. I also told him that had nothing to do with not knowing how much oil a Toyota RAV-4 takes. I found all service specifications for a 2014 RAV-4 on my phone in 20 seconds. Too bad there is negative stars.Bottom line - after spending tens of thousands, if not 100s of thousands of dollars at Wally-world over our 60+ years of age - we will be mostly done with Walmart.

Je
Review №41

Would give less than one star if I could.. understaffed and just plain rude when they finally take the time to help you.

De
Review №42

Horrible

Jm
Review №43

Awful..... I told the man specifically two tires needed to be changed,and in oil change he change my tires but no oil changed the oil life was on 40% like I left it, and after driving for a few miles one of the tires that he change was flat and his customer service skills was horobel.

Da
Review №44

Great price on tires.

Bl
Review №45

Dear God,Please do something about wait time.

St
Review №46

Very long wait

Mi
Review №47

4 star

Pa
Review №48

Good tires

Information
6 Photos
48 Comments
3.3 Rating
  • Address:5555 20th St, Vero Beach, FL 32966, United States
  • Site:https://walmart.com/store/931-vero-beach-fl
  • Phone:+1 772-778-5835
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
Similar organizations