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Meineke Car Care Center
2505 Rocky Ridge Rd, Vestavia Hills, AL 35243, United States
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Meineke Car Care Center
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Te
Review №1

Meineke never fails me. Theyve never suggested an expensive service I dont need and they diagnosed my cars rattle within 15 minutes or so. More reliable than Firestone, and can do more in depth services, and significantly cheaper than my dealership repair. Plus they offer appointments so I was in and out in less than 45 minutes. The man at the desk was extremely polite, and so was the technician that serviced my car. A pleasure every time.

Ka
Review №2

Every time I come here, they get ensure they get my vehicle tended to in a reasonable amount of time. They keep me posted and always do a thorough job.

Ja
Review №3

The service was performed well. However, the scheduled appointment was not honored by this vendor. I had an 1pm appointment and showed up on time. The staff told me that I had to wait for 35min. And I was told that the oil change would be completed in another 45min. However, I didnt get my car back till 3:15pm. It was a lot better in retrospect to go to an oil change store without an appointment than coming to this store for an appointment that wasnt respected.

Jo
Review №4

Went in for a radiator/coolant leak. They ran a full vehicle inspection on my car (that I didn’t ask for). I stated on my vehicle appointment exactly why I was coming in. When my boyfriend went to get his car looked at by the same place a few months prior for unknown issue they didn’t run an entire vehicle inspection on his car. For what could’ve taken 1-2 hours to remove the old radiator and install the new one I was charged 3.20 hours of labor which ended up being $414 in labor costs. After price checking with NAPA, the cost of the radiators they had in stock were between $150-$250 and I was charged $299.99. I took my car in for a 10am appt and got it back the following day. While the employees are kind and the process is easy for requesting an appointment, I should have shopped around for a better deal.

Fr
Review №5

I took my car three weeks ago to Firestone in Pelham, only because they were open on a Sunday for an emergency repair. They left tools in my engine and told me the problem I was experiencing was from the carburetor and it would work itself out…Feeling unsettled after that experience, I asked Tim and his team to give me a second opinion and he immediately knew that 1) my car doesn’t have a carburetor and 2) that it was an issue with the transmission. They are trustworthy, honest, and do quality work. This is my family’s go to shop.

Da
Review №6

Replaced all belts on my van. Good job - all is well.

Ja
Review №7

I was traveling with my family for spring break and had a wheel bearing fail. On a Saturday the guys were able to get it in, diagnose and repair it and have us back on the road. Extremely professional and friendly. Great experience!!

Br
Review №8

In and out! Was the only place that didn’t have a ridiculous wait time and the best prices during a holiday weekend. I was getting outrageous quotes for an oil change on a 2016 Nissan Versa. I mean one place quoted $95 and due to Easter the wait times were outrageous. I was in an out at Meineke in under an hour wait on Good Friday/Easter weekend. Will be coming back for my next oil change.

Al
Review №9

Tim and his crew give excellent service. Clean facilities, great communication.

Ja
Review №10

Great service! Everything is explained very well and you feel like you are being treated fairly. No pressure to get repairs, just honest assessments of the issue.

Sh
Review №11

Mike was quick to identify the the problem. He was helpful trying to help me save money, and the job was quick and properly completed. An overall excellent experience.

Be
Review №12

Friendly, clean, quick, no return visits for same problems. Always recommend to friends asking if I know a good car repair place.

Fr
Review №13

The check engine light flashed on as we were traveling and then stayed on. We found a hotel south of Birmingham, Alabama, and were pleased to find Meineke open on Saturday. Tim Berryhill greeted us warmly and three hours later his team had replaced a coil and 8 spark plugs on our Mercury Grand Marquis.Mr. Berryhill answered my questions and kept us informed. The price was reasonable and the car was clean.I wish we had a Meineke near our home.

Ke
Review №14

The check engine light came on in my daughters car (as well as other lights) after her speedometer stopped working. Although the speedometer seemed to repair itself, we had Meineke check it all out. They did a quick evaluation, and although the speed sensor did trigger the light, they determined that nothing else was wrong and there really wasnt anything to fix at this time, but offered suggestions on what to do next if it happened again. They didnt call with a list of 10 other things they suggested should be done on the car, which I greatly appreciate, because most shops do that. They focused on the problem, and that was it. Good peace of mind.

Ka
Review №15

This was my first time here. They were recommended by a friend of mine. They did an outstanding job. Actually took me out to my vehicle and explained everything they were doing in depth. Very professional and great customer service. Highly recommend!!

Ji
Review №16

The work was fine. However they kept the part I had them change. I wanted it.... They did not give me the part. I will not return to business.

Ta
Review №17

I normally get my oil change here and I’m always pleased with the work and the customer service. Tim is always so welcoming and nice. Labor is a little costly but better than the dealership prices.

Ke
Review №18

Very professional. Called to talk to me about my repairs and completed it very efficiently.

El
Review №19

Tim is our go to gentleman for trustworthy and honest car repairs and service at a fair price. They did a re evaluation of my car’s air conditioning problem after the first attempt at a relay switch and diagnostics did not solve the situation. I appreciate how I was not just told immediately that a new air compressor was needed and they tried to service conservatively based on the initial description of the situation and their diagnostic work up. Tim also looked up a coupon that would apply to my service as every dollar makes a difference!

Ca
Review №20

It was a good experience

Ta
Review №21

I’ll begin by saying the mechanics here are great and everyone is very polite. That said: I was really disappointed yesterday when I came in for an oil change. My appointment was at 2:00. I arrived around 1:50. They had a few cars up and were working and when I arrived NO one was waiting for their car except for me. They didn’t even take my car back for 1/2 hour. Then when they did, they didn’t start working on it for another 1/2 hour. Meanwhile 3 other customers came and went. They likely had appointments but so did I. And an oil change takes 15 min tops. I asked several times how much longer and while polite, I wasn’t impressed with the customer service. My car wasn’t done until 3:40. (Almost 2 hours past my @ time).But what REALLY bothered me was the cashier/person in the office did NOT wear a mask nor did he insist the other customers do. I was the only one wearing a mask. He even let a barefoot customer in he office area. Very unprofessional. I’d like to give this location one more chance because they do good work. But time to get your customer service and schedule more organized.

sh
Review №22

I went to get an oil change and they got me right in to be serviced and that was great! I also had a very small leak in my tire and they fixed that as well but charged me $36 which I think is double what I would have paid elsewhere but other than that this is a great place

Ju
Review №23

Tim was very helpful and performed the tasks requested and did not try to pull anything over on me.Quality service and quality people

Da
Review №24

It was amazing. Service was friendly and fast. I enjoyed receiving the text message about what they did to my car and the detailed analysis of my visit. This location is great.

Aa
Review №25

Amazing experience doing business with Tim and the team at Meineke. They were prompt, professional, and extremely fair with pricing. My exhaust rusted off of my muffler, and they were able to weld the part instead of attempting to gut me another $400 for a new exhaust. Communication was great and the customer service was second to none. Tim is really a class act.

ma
Review №26

Very quick and reasonably priced work! I came in for an oil change with no appointment and they got me in right away. They did the work fast and didn’t try to push any unnecessary work or add-ons on me. I did have an online coupon from their website as well, so the standard oil change ended up only being $20

Da
Review №27

Very professional, thorough, and great communications.

St
Review №28

Professional and prompt service. I’ll be back for sure.

Cy
Review №29

My experience has always been exceptional. These folks will go the extra mile to diagnose properly and repair correctly. I will not take my vehicles anywhere else!

Ke
Review №30

Would not recommend, very rude, and judgemental, tried to tell me I needed 4 tires, and I only need 1, and found very friendly and honest service from tire engineers right down the street, who measured my tires

Sp
Review №31

Replaced serpentine belt and the alternator. very nice people and the work was very reasonable I didn’t feel like I was over charged.

T.
Review №32

My car died near the business. They were nice enough to go down to where it had died, jump it off, drive it to their location and replace my battery. Thank you!

An
Review №33

Mario and his team are top-notch! Communication + customer service make this shop stand out. These differences create the overall VALUE when they’re combined with quality + fair pricing. Auto repair work is NOT a commodity that you pick just based on price...you must rely on recommendations! Who sends a comprehensive inspection report for you to review before making decisions? Meineke does. When my car was ready, I asked the employee if he would drive it to my house (I would drive him back to work). I only live about a mile away, but it meant A LOT that he agreed to do so! Many Thanks!

Bi
Review №34

Did it fast fast and well prformed

Ma
Review №35

EXCELLENT ...David, the mechanic, was very nice. He explained everything and answered all my questions. He fixed my car and solved my issues. David is a real asset to this company. I really appreciate his kindness.

Ru
Review №36

I made an appointment and brought in a preowned vehicle that I had just purchased. I knew it needed an alignment, but I did not know anything else. They did an excellent job looking over it. They explained everything that they did and even sent me pictures of the check up. After it was all said and done, all that it needs was an alignment and that is all they did. Great, honest work. I will go back for sure.

Wa
Review №37

After being referred to this wonderful amazing clean business by my church, I decided to make it the place to care for my 2009 Honda CRV. Not only are they professional and does a great job, they’re truly kind Caring people😊

Ma
Review №38

EXCELLENT PLACE! This is my third time here in the past few months and they have the best service. Super quick turn around time on oil changes.I knew that my battery needed to be changed and had already planned to have them change my battery and gave me a great price on it. My car battery died and they sent someone to my house free of charge to jump start the car, followed me to their shop and installed new battery that I had ordered in no time at all. The service techs here are very nice, not pushy on services that may be needed on your car, and are very honest in their work. I am so glad that I found this little gem tucked away. It’s nice to know that I have a trustworthy place to service my cars.

Jo
Review №39

Needed a oil change done quickly. They got me in as soon as possible. Ask about rotating my tires. He inspected my tires and found they were getting worn and in the best positions they can be in. They did a good job.

St
Review №40

Charlie and the staff in Vestavia were so friendly and polite. I was convinced that I needed new brake pads and the team throughly checked out my car and let me know that everything looked great and no work was needed. When does that ever happen? They have now earned a loyal customer who fully trust any recommendations they come to me with in the future. Thank you so much Charlie and team!!

J
Review №41

My friend recommended this location and Im glad she did! I spoke with Mario and he was able to fit me in same day for brakes and oil change. Theyre not trying to sell you everything, only the services actually needed, and reasonable pricing. Everyone there was very professional and friendly. This will be my go to for all car repairs/maintenance from now on!

Ad
Review №42

Convenient and professionalThe hill on their property is a bit distracting

Do
Review №43

I made an appointment to fix the air conditioner and everything was very organized from the appointment making to the pick up. We felt the price was reasonable and everyone was very courteous and friendly. A/C is working well.

Ch
Review №44

They are always friendly and quick to get the work done. They also stand behind their work.

St
Review №45

I have used this location multiple times and have always found them to be helpful, honest, and timely.

La
Review №46

They are a great place always get me back on the road no worries .

Br
Review №47

My wife went to get her tires changed and said it was one of the best customer service experiences she ever had. Thank you so much!

Am
Review №48

It was great and they were very quick and efficient

We
Review №49

Always honest, fast knowledgeable diagnosis. My favorite repair shop ever. Convenient key drop so I can bring a car in overnight when necessary. Always made only authorized repairs when appropriate the have recommended combining near future scheduled service with current repairs when it would save time and money.

An
Review №50

Excellent service!

Co
Review №51

Normally I’m skeptic of car repair shops, but this was a great experience they were very transparent and didn’t try to over charge me or offer repairs that were not needed. They fixed my car for a fair price and have won a repeat customer.

Ro
Review №52

Tim and David take extra time to explain all estimates, and not exaggerate repair costsGood to have local trustworthy mechanics!

El
Review №53

This location of Meineke is always customer service oriented and use them every time I need my car maintenance done.

Ji
Review №54

Very friendly and professional service. They got me in and out in the same day!!! Highly recommend!!

Da
Review №55

Very kind and knowledgeable service staff. Will definitely visit again!

Hu
Review №56

Friendly and fast service.

D
Review №57

They were fast and efficient, maybe a little pricy, but would consider doing business with them again in the future.

Ta
Review №58

Does fantastic work in a timely manner ooh and another great thing price you want get a better price anywhere else

Fr
Review №59

No thanks I prefer to do it like this.

Va
Review №60

Experience and quality work and fast too. Great job Meineke!!

Jo
Review №61

They were fast and efficient in getting our car aligned. Location is very clean and inviting.

Ab
Review №62

Great customer service! Staff was very accommodating to my hectic schedule.

cs
Review №63

I have also used them in the past for a variety of services. Collecting points actually paid for my wheel alignment.

Ch
Review №64

As always, they were friendly, efficient & did a good job on the repairs.

Da
Review №65

They are honest, their prices are fair, and their service is prompt.

Tu
Review №66

They said a hour and it was a hour. Nice friendly people and clean.

Sc
Review №67

Great experience. Charlie and his team did great work.

A
Review №68

Very friendly and accommodating. Gave me what I needed. They also didnt try to oversell to make a quick buck. Ill be returning next time.

Ja
Review №69

Very good be pricey f8r someone that doesnt make much money.. Nice people thoe

Ka
Review №70

Great Place!! David Feuerbacher & Mr. Andy Ladner is fabulous! Great Customer Service!!

Ro
Review №71

Another great service. Thanks

Gi
Review №72

Amazing customer service and quality!!! Would use again every time!

Da
Review №73

Camshaft and crankshaft

Ka
Review №74

Speedy service and nice team. Thanks for being so informative and helpful.

Ke
Review №75

Fast and courteous service

Pa
Review №76

Fast and friendly

Aa
Review №77

Just absolute trash.

St
Review №78

Very nice. Gave me exactly the services I asked for and didnt try to sell me on unnecessary repairs or services.

Ro
Review №79

Great and honest service

Mi
Review №80

Clean shop and friendly service.

Am
Review №81

Very friendly service.

Ro
Review №82

Asked if they could do a muffler delete on my wifes diesel truck and the lady on the phone advised I would have to contact a diesel mechanic. When I asked why as I didnt understand why a diesel mechanic is required to cut out an existing muffler and weld in a straight pipe as it has nothing to do with whether the vehicle is gas or diesel, she repeated again that we dont do diesel work and hung up. How rude!

Jo
Review №83

This is the only place we take our cars now. I think the prices are fair for the work done and I trust them

Ha
Review №84

Great service and expert care

La
Review №85

They are Friendly people and they will get the job done.

Al
Review №86

Love the service

Le
Review №87

Andy is greae

Pe
Review №88

They were very friendly and fast. Awesome service.

Ca
Review №89

Great great great and good. Friendly and fair. As a woman some places have tried to scare me and overcharge for service. But these guys were honest and upfront... Ill be a regular... I plan on keeping my car a while and I plan on them helping me. They even may donate some coats...

Information
4 Photos
89 Comments
4.8 Rating
  • Address:2505 Rocky Ridge Rd, Vestavia Hills, AL 35243, United States
  • Site:https://meineke.com/locations/al/vestavia-2778/
  • Phone:+1 205-598-5567
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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