I had a quick and great experience!!! I found and discovered some new favorites!!! Thanks for the great customer service from all the associates that assisted me.
My birthday was Monday and my son got money together and wanted to get a gift yesterday. The young man there was so sweet and helpful. I appreciate that he and the cashier treated my son with respect. My son is 12 and small for his age but more mature than people 2x his age. Most people see him and ask why he is alone. Thanks to them both (sorry I didnt get names) for making it a good experience.
Came in to buy a new holder for my hand sanitizer. Found it quickly and checked out easily. I like that they take google pay so I dont need to dig out my card.
The sales people are very knowledgeable and helpful. We were told of the items on sale, offered a shopping bag and shown the products that met my needs. Very good customer service.
My wife and daughters got what they needed with no issue. Awesome staff. Recommend dudes wait outside.
The options are great and you are almost always guaranteed you will find a scent you like. If you get home and decide you dont like something you can always take it back and exchange it for the same type of item.
Never any good sales you have better luck buying online!!
Fun and exciting new things nice clean store friendly customer service
Always a great experience and as usual i come out with more than what i went in for
The cashiers wonderful the place is nice and clean will return again keep up the great customer service
I love shopping in there when its not crowded. The sales are the best and I like the help I receive when Im there. The clerks are friendly and willing to help you when youre there. Great store.
75 percent and 50 percent sale Victorville Mall Sales Sales love ❤️😘 itCandles,Sprays June 18,2021
Very friendly and helpful. Customer service was great
Just love smelling everything in this shop.
They always are so sweet. And helpful and the fact that I was the stock room manager. And they hired me and one other girl and kept us to stay on the books . so that made me feel so loved...the girls that work there do an amazing job
Good sales, lots of flavors to choose from.
Love this place their sales are awesome hand sanitizers were on sale five for eight bucks which was cool love their mens spray I love it
Good sales, love their plugins, they smell so good until is finished. Love their hand sanitizer as well.
My daughter and I came in 10mins before closing...I had missed the sale on the Stress Relief Aromatherapy lotion and made a special trip there and to two other places before closing. The ladies knowing they were closing in 2 mins didnt rush me... were very helpful and very polite. Even while Laura cashed me out she helped me out since I didnt have the app downloaded yet...to do it and Id get credit for the sale. Every female smiled and was polite and was there to help...The 1st sales rep helped us was the one that kept checking on me...I do apologize I forget her name at the moment cause we were rushing but I purchased the item because she didnt ignore me even though they were closing...she kept treating me like it was mid-day and she had hours....We will be back...I love the Lotions and Sprays....always when its the 3 for 3 sale!!! Thank you ladies for being so kind to myself and my daughter.
I got here whole deodorant ..cream for my self and perfume sop for my bath room and more this place look very clean and nice service..
Love this store! Its always clean, organized and well stocked. The employees are friendly, helpful and knowledgeable. I come here all the time. Just an fyi, the service is bad so Id recommend pulling up your app before you go inside.
👌prices..Buy 3, get 3 Free..👍..Love the varieties of fragrances..Would love to see some fragrance similar as of Asians stars jasmines flowers in the futures..😉😁..🌹💐🌹
Great service. Love the aromatherapy products.
Great deals. Found everything that I wanted.
Amazing store, and excellent customer service and always friendly employees willing to help you.
Nice and friendly help me out to find everything I needed
I really like this bath on body store in Victorville mall. Theyre always fully stock. You have to get on a wait list because of the sale. Please call ahead to get on their wait list when theyre having major sale..especially candle sale.
Easy to shop there nowadays. I love B&BW
Yet another fantastic time of shopping in one my favorite stores!They only allowed a small number of people in at a time, but, I enjoyed having some elbow room in here for once! Lol!
Oh yeah! I bought 3 for regular price and got 2 free!
Even though we had to wait to go inside the guy at thw door was super nice and entertaining.
Good prices wife comes here every time picks up a lot of stuff will be back soon
Just upsets me when I find something I really like, they discontinue it
I was so overwhelmed by all the new scents i could not choose and the crying kids didnt help so i walked out
I love their deals
The sales girls cannot do enough for you they are the cutest little things so willing to help us men who dont know the first thing about the subtle spices between the scented candles and the hand soaps I went in there for some hand soap and walked out with a shopping bag full of merchandise you cant help yourself one smells better than the next I cant wait to open them at home. Happy Fall and thanks again girls...
Clean sure friendly and helpful staff.
Love itVery good service as well ☺️
No service to even pull my app up smh
Due to COVID-19, their are a limited number of people allowed inside the store. I found that to be refreshing. I was in and out without bumping into people.
I really enjoyed coming in here and they always has variety of smells I always find at least two smells that I love
They are so nice helped m find all things I needed. And the deals are always great
The employees were awesome and very helpful. They were also fully stocked.
Great customer Service, everything is so organized,
Very cheery despite the pandemic situation they are really doing a good job being positive and helpful
I just love bath and body works. They recently had a box for black friday, it was so worth the spend 30 znd buy the box for 30. 2 holiday 3wick candles I smaller holiday jar candle a few other goodies . Dont want to spoil it but Wow ...... so worth it..
Aromatherapy products are very good.
Love the hand soap.6 for 25 it form stop. So lasts longer and smells pretty too.
Lots of choices,nice employees, not such a long line
Super nice customer service.
One of my favorite places!
JET, she has excellent customer service skills. She definitely is a great asset to have with this company. Thank you for your help today! I appreciate you and definitely will be coming back. EXCELLENT GUEST SKILLS, LOVE IT.
I love it
Just not a fan of no samples especially during this pandemic.
THE STORE ALWAYS HASGREAT SAVINGS AND COUPONS.TRY THE GARDENIA CANDLE .YOULL LOVE IT.
I had to wait in line to get in but so worth it. My lotions were on sale for 3.25
You have to wait until they text you by phone for your turn in store, and my rewards I could not use them because my phone keep saying my account was locked.while in store
I love the company 😍 Im always ordering ☺️ makes me smell good
Love love love it
Everyone is so nice and they always have a lot of variety.
Nice and clean
I want to give Karen a shout out for being so patient and nice to me while I was checking out! Her boss on the other hand was very rude.
Love this place, smells good and employees are so helpful .
Everyone is super friendly and super helpful.
My mothership. Best store
Perfect gifts
Super helpful people
Place is great love the creams and candles
It was good customer service.
The lines kind of suck but its for our safety . Friendly staff.
Love it especially your sale days of course the semi annually sales. Wish they had em more often staff very helpful a d clean place to shop
I LOVE B&BW!! I ALWAYS stock up then they have the big sales... My only disappointment is when they discontinue a fragrance I love (Night Blooming Jasmine 😥)
The dumbest procedure ever now...! We have to text to schedule a store visit 🙄 😒 when the store only had like 3 customers 😑 but yet theres a 2 hour wait!
One of my favorite places
Most of the employees are snobby and rude! Including managers, I witnessed one manager being so rude to an employee in front of customers. She reprimanded the employee for offering a coupon that the customer was not aware of. Wow...really? You dont want your customers to save money? According to what I heard the cashier is not suppose to tell you if you qualify for any discounts or coupons that apply to your purchase unless the customer inquires.
I love their semi annual sales. I REALLY stock up. Their products make perfect gifts and I use their products everyday.
Staff nice & very helpful!
Love the products there employees are very helpful
I had a great experience at bath and body works. As soon as I walked in I was greeted by an associate ( Laura) and she made sure I was comfortable and understood all of their sales.
Im very disappointed in Bath & Body Works. Cuz it seems like every time I go in they dont have what I am looking for. Its Mothers Day weekend there was no Mother Day specials. And by the way to let you know Bath & Body Works men love travel sizes to and they make great gifts for men as well its just an idea that maybe you can make travel size in men fragrances it would be nice!
The ladies that work here are very nice and helpful. Store is clean and well stocked. Ive called to put a hold on an item and they were able to find the item and hold it for me. When going here I am always a happy costumer.
Excellent service. Great sale with lots of free items. Taylor was so helpful during this busy sale. She was courteous and treated us like she knew us for years.
I love the tall beautiful manager here. She is always so happy and sweet. She is why i come🙌🏻🙌🏻🙌🏻♥️♥️♥️
Came here for Valentines Day gifts
Ok, I could live there, the aroma is incredible. Great prices and specials.
It has the a lot of lotions and perfume. I got a shower gel and it smells sooo good. Everyone should go to Bath and Body Works cause its the best!
Staff is always quite helpful, nice array of products and worth it when there are sales! The app is nice too, already received a $16.50 reward and a $6 birthday gift!
Very helpful and nice workers even when I called on the phone to inquire about a certain scent.
Love this place. Always gives wonderful coupons. Customer service is excellent! From the time you enter until you leave. A1
They are ALWAYS out of stuff.. its always a toss up weather they have what your looking for.. but the workers are always nice.
Everyone was so nice and helpful. Even on a Sunday and during a sale things were quick and smooth at this store
Even during the busiest days of the year, the staff ALWAYS has a smile, is kind, and attentive. Most are indeed millennials, and yet they seem to be different in their level of care and respect for customers. The best place to shop for fun and fragrant bath needs.
Love coming in when they have really good deals! Best selection of sprays, body wash and lotion!
I just love this place. Always nice staff. Super beautiful store. Smells amazing. Great deals.
Very good service and good product
I went in there with my coupons expecting to get a good deal but then they have all these clauses on how to use the coupons☹️😖 and you cant combine I mean you cant do this and you cant do that so I ended up buying nothing cuz I really wasnt getting a good deal and I didnt have the money that I thought I was going to spend so they just get you in there with the coupons and the discounts and everything changes but I have to admit I do love bath & body works and I will continue to go back😊