Super happy with my storage renting experience!Loved that I was able to do it online, however I went into the office after reserving it online and the lady was more more then happy to help me finish up. I’m a first time storage renter so it was nice to follow up with an actual person too. She was very very nice and helpful too! Stacy is her name. Thanks again!!
Very friendly staff, quick service and fair prices
Had the best experience here felt like my property was safe its nice and affordable definitely would rent a storage here again 🙂Stacy provided excellent customer service was very kind and friendly and welcoming 😀 need more people like her
Stacy is an amazing employee. She is always there to help and is very knowledgeable.
I’m giving one star because they unfortunately get me at the end of a very long day and week. I work 7 days a week and came from LA to load my truck after working a 14 hour day to place some things in my unit and the gate does not work and can only come when they are open. Sunday they are closed so my plans to get to my unit this weekend have been screwed! so now I go home to unload and have to re load next time I have a free second. But hey it’s cool they won’t get another penny from me I’ll love my stuff somewhere else that’s on top of the game! The lady in the office was super nice though when I got my unit!
A Great Storage facility that EXCELLS IN COMMUNICATION before they sell off your stuff for late payment.I KNOW THIS BECAUSE AN INFERIOR STORAGE COMPANY ON SAHARA AVE SOLD MY LOCKERS AND SAID they called LAME -O ! This Staff is the greatest and MAKES NO EXCUSES! THEY TEXT, CALL, AND GET THE JOB OF PROTECTING MY VALUABLES DO E CORRECTLY, STORE HERE WITH CONFIDENCE!❤❤❤❤🙈
Very friendly staff and very clean. The lady who drives around on the golf cart is very nice and helpful.
Had a really Great experience at Extra space Storage, Stacy really took care of us and was really nice and knowledgeable! She made everything easy and ready to go would highly recommend this place because of Stacy😊ty!
First of all, if youre looking for a storage check their online or website, they always have specials 👌👍.I got the 5×10 for $30 a month and there is a one time processing fee of $25 (i think).We were asked if we want the 1 month free or the online rate, which we picked the online rate.The staff are friendly, specially the male staff (sorry, I forgot his name😣, will update when I see him again 👍😁).He was professional and knowledgeable.The process was smooth, which I very much appreciated.So far, everything is great👍.And I am happy that we found this place.
It was a great experience dealing with the ladies there. They were very friendly, polite, and professional.
Been customers for 8 months now. Affordable, clean and well managed.Love it. Highly recommend this business.
Fantastic experience! The staff here go above and beyond for the customer and I couldn’t wish for a better experience. This location is about 40 minutes from my home but I need the storage for my work and they are so nice and helpful I wouldn’t go anywhere else!
I had a great experience with debra at extra space storage. She was very friendly and helpful shes a sweet person i would definately come back again!!
They were wonderful & very helpful 🤞🥀
The store manager Staci Hunter was courteous, professional and PATIENT. The entire time I was there the phone was ringing, people were constantly coming in and she handled everything and everyone perfectly. Staci showed me the unit, I was quite pleased. This place is decent and clean. The price for a 10x15 not bad considering this was the third storage place I had been to. I really like there access hours, 7 days a week 6am-10pm. Im glad I went with Extra Space.Alicia
Great Experience, GREAT REASONABLE PRICES, Awesome, Friendly STAFF🥰
I have been a customer for a few years. I have always received outstanding service, especially from Stacy, the manager. She is very efficient & friendly! Just excellent all around! Thank you!!!
Not only was Stacy very professional but also very courteous. Thank you for looking out when we left our door open by accident. 😊
Fantastic staff. Stacy and Coty are always helpful and available to help. Clean and safe, best storage in the High Desert for sure.
Excellent customer service and affordable rates, especially for California!
Stacey is the best very nice and knows her job, and the storage and yard very clean.
Ladies in the office werw ABSOLUTELY AMAZING! Friendly and respectful. Very clean office and followed the social distancing guidelines.
Stacy is awesome great customer service highly recommend this place
This place is always taken care of and very clean. The ladies in the office are kind and always find time to take care of my family and I. Thank your Extra Space for all that you do.
Stacy and Coty where absolutely wonderful. If everyone in the world was as beautiful as those two what an awesome place this would be.
Very clean and so far my experience with the employees there have been positive. Renting the space was fast and easy.
Cody was fantastic and really helped us when we needed storage. Thank you so much for your knowledge and patience.
Super great service
Staff is excellent...courteous and knowledgeable. Very clean facility
Stacy was very kind, patient and friendly always handled business very well. If anyone needs to get a storage unit I highly recommend Extra Space Storage.
Great place with nice people and reasonable rates. Hassle free! Thank you!
Awesome customer service. Amazing personalities. Good prices. Most of all very quick and courteous.Stacy and Kim were very helpful full of smiles and laughs.
We really needed storage to make sure we were moved out of our house before the close of our escrow. Came in to Extra Space Storage and Stacy was super helpful. She found us a good unit and made sure she got me the best price possible. First month free and no obligation to stay past one month. Very cool.
The lady that works here is very nice. Very helpful. Helped my son and I a great deal. Awesome prices great storage very clean.
Excellent service, fast responses, very knowledgeable regarding the process and policies. I have rented storage unit spaces multiple times and very happy with service. Communication was exceptional I would recommend (ESS) Yates to friends and family.
Very wonderful staff! I love that it is always clean and a pleasant experience.
Had very pleasant experience and the process went smooth. Great communication and clean property. Stacy was amazing, very nice and great customer service.
Stacy is very nice polite and so helpful! She supported me with my storage needs quickly & efficiently. My unit is nice and clean and so was the facility. It has a gated entry and my experience was excellent!
Very good and big storage units for a low price if you are moving in to a new house/ appartment i recommend Extra Space Storage Victorville
The process was easy and smooth, place is clean a security, personal very helpful and self explanatory, the only problem I have is the lock is very had to put it in.. I wish I can exchange because everytime I go I get mad trying to closed it!!
Had a great experience so far. My husband and i had to rent a unit on a Saturday only 15 minutes till closing. Stacy was awesome! Very nice, patient, and understanding. You guys are lucky to have her!
Very nice and friendly staff! Stacy and Sergio were very helpful and helped us get a storage that was the right size quick and easy! I definitely recommend others to rent storage here, it is a better price but still good value. Thanks Extra Space Storage.
The best storage prices I know and the customer service is Amazing I would give it a 6th star if I could...
Very clean and great service
Went in today to check out a place to store my stuff while I save for a new house. Stacy helped me out and was extremely helpful and friendly. She was very informative and really cares about the customer. I met James, too. He was friendly and greeted me when I walked in. Overall, a really good experience for getting my first storage unit.
Anthony very helpful and friendly made me getting my first storage unit easy to understand. The facility was all extremely clean and new love its look. I do recommend this place if you need a storage uinit
The lady who signed us up was very friendly and answered all our questions
Thank you Stacy and Victor. Yall are so awesome 😁👍. Thank you for your assistance. We really appreciate it. See you again🖐 Happy holidays🎊
Fantastic friendly service. Fun check in -- yes FUN!! GREAT CONVERSATION fast and efficient registration. Completely professional. Stacy and Melissa really cared and went out of their way to accommodate me. Extremely happy. Highly recommended!!
Went in today to check out units. And had a great experience. Everyone was super help full and made me and my family feel like our items are in great hands.
Very friendly staff!Clean. East access.
Love the management establishment especially stacey shes very easy and understanding, great customer service
Great sevice here. Stacy was very friendly, informative, and helpful. The rates are some of the better ones in the high desert. Very recommended
Stacy was very polite, kind and helpful towards my fiancèe and me. She helped us look for the best option for our unit and really took the time to help us and make our experience amazing. Thank you!
Anthony was great! He was very informative and knowledgeable on products. Very friendly employee he deserves recognition
Stacy and Victor were a great help and helped us find the right storage size we needed. Excellent service 👍
Been renting out a storage for over a year but it feels more like a family thing. Stacy is so awesome shes pretty familiar with ask the customers who rent already and very friendly and helpful all the way around. Totally recommend this place to anyone in the high desert.
Stacy is absolutely amazing. She is very helpful and has an amazing personality. Definitely recommend Extra Space Storage to anyone who needs extra space.
Called for summer RV storage. Stacy arranged everything for us at a phenomenal rate. When we arrived to drop off, we were pleasantly surprised by the cleanliness of the facility. Nick took care of our paperwork quickly, politely efficiently, and with great humor. Thank you!
Stacy was great. Had great customer service. Very professional and very nice. Easy to see the storage units and helpful getting what size we need.
James and stacy were without a doubt the most sweetest, and kind at the same time professional people I have encountered in this industry. They took me in just at closing time and were so gracious and hospitable the whole time not to mention the quick process and low rates for the storage I needed. You guys are super awesome!! Thank you !!
Stacey was amazing and very helpful- she did everything she could to help make my move outta state as smooth as possible! Love u Stacey!!!
The staff is very friendly, the manager I forgot her name was awesome she helped us with our questions we had. The storage unit is clean and well maintained. I feel safe with our belongings there.
I had lost my keys to my storage and needed to get into my unit. Not only was the service exceptional, Melissa was helpful and went above and beyond to accommodate my request. With only 15 min left until closing, she helped me by replacing my lock and making sure I was good to go. Thanks again. Excellent customer service!!! I would definitely recommend this facility to anyone looking to have their belongings kept in a safe, and clean unit.
Great communication clean property Anthony and Stacy were amazing very nice ! Great customer service 👍 process was quick and smooth 🤗
I had a wonderful experience at Extra Space Storage. The manager James took care of our needs in a very timely manner. I would make Extra Space Storage my go to storage facility if needed in the future.
Great place when your in a pinch and need storage asap. Stacy was great; great customer service, she was also very nice and helpful!!
He is a very good employee he help me with everything I needed today I really appreciate it
Dont store your things here unless you dont care if you ever see them again. I lost so many sentimental items because I trusted this place Would keep a look out for their customers. They are only out to collect your money they could careless about you or your items.
Stacy in the front office was very pleasant to talk to. She made our decision to rent a storage unit here very friendly. Im glad we came here to because they made us feel comfortable
Top notch service from Stacy! She explained everything thoroughly and courteously. She was unfazed when bombarded by three people right at opening time. The storage unit is clean, no complaints at all.
Clean safe facility. Friendly helpful staff. Stacy, the manager, is a rock star!
One very friendly and helpful staff member (I forget his name but he looks really young and has a mischievous smile) walked me through my contract and answered all of my questions. Let me know the property expectations and dos and dont when I asked and seemed to know what he was doing. Thanks! Best storage experience yet.
Very nice people!! Reasonable prices!! Ive talked with James. Great customer service!!
The staff is so friendly and the setup process was so quick and easy!!!
Anthony was very friendly and professional and gave great customer service. I recommend extra space storage in Victorville to all.
This was my first time renting out a storage space anywhere. The staff and especially the manager Brytnee, I made sure to note, were extremely helpful. Every question I had was answered in a friendly and professional way. The units look clean and this is a great place. Keep up all the good work guys. I would definitely recommend this facility to other people.
By far the most friendliest professional storage facility in the high desert, Ive been with them for years and Melissa always helps me out with all my storage needs, if you ever go here ask for Melissa, she will find you the best unit for your storage needs! Thank you for all your great services!
Stacy was awesome. She was manning the whole operation by herself. Shes all smiles and definitely one of the nicest people Ive met. I wouldnt give anyone else my business
Victor and Stacy are amazing people. They were very helpful and kind
Stacy, she’s been great with my moving to Extra Space... She has offers to let me know what’s the best deal according to what I have I mind...
It was the best deal going. Mellisa was very kind and professional she stayed after closing too make sure I knew how to use the space and access the gate. If youre looking for a storage unit id definitely recommend Extra Space Storage. Its extremely well kept property makes you feel like youre belongings are in a safe place.. Extremely Satisfied Customer.
Loved this place helpful understanding how payment works was able to see what storage I need, and friendly workers I would highly recommend here.
The staff is very friendly and helpful. Its very clean and smells great when you first walk in. Stacy took us to go look at the storages and took her time helping us. Shes very sweet and I highly recommend this facility. The prices are unbeatable.
Anthony and Stacy are amazing. World class customer service!
Melissa the manager is awesome. Super friendly and willing to help. I liked the fact that I made my reservation online and she followed up the same day and the next since I couldnt use my phone at work.Got a great price deal online but concerned that the price will go up once im in....Also, I got a 15% discount for a budget rental by using extra space ;)
The clerk was very helpful and informative
Great customer service. This property is very clean and secure. Its close to my home so its conveniently located. Prices are reasonable. If your looking for storage this is the place. Highly recommend it.
The Staff Here On Yates Rd. Are Very Helpful - Stacy & Sergio Are Great Employees And The Facility Is Always Clean - Id Definitely Recommend This Storage Place To Anyone Looking To Store Items.
I like this place. It is so clean and easy freeway excess. We love this storage so much. The manager is so friendly and very helpful.
Fast, friendly and convenient location. AAA +
Stacy was very polite and very helpful would definitely recommend her for your storage needs
Was really easy to get, had great help from Stacy and Victor. They were really helpful.
Victor was very helpful for me today .He has wonderful customers services experience thank you so much .
Anthony very excellent customer service! Very friendly I recommend 100% 😊
They help me with all my storage needs and Stacy made it very easy for me shes a wonderful person do you have any storage needs I would definitely recommend them
Excellent customer service! They have convenient hours, clean and great location. Always a great experience with them.
This storage unit is so awesome. Stacy Hunter was so nice and respectful and friendly.
The staff is very friendly. They were helpful in understanding the different prices and different options for storage units. I would highly recommend this location to anyone who needed a storage unit. I ended up with one of their smaller units, but even for being a smaller unit, it was reasonably priced and had a ton of stacking room!