Having no issues with account managers. They go extra to find the right match for what battery you need. Getting orders in a decent amount time.

The service was excellent. I needed new batteries for my FOBs. I had no idea how to open the FOB casing. The service representative explained and showed me how to open the casing and to replace the battery. He let me use a device that can tell if the battery is working, and it was. All of this took only about 5 minutes. I wish I got his name. He was friendly, helpful, and professional. Great hiring move, Batteries Plus Bulbs!!!!

Very nice serviceneat, clean store. excellent service.

These guys have any and every kind of battery and light bulb you can imagine; I have yet to stump them. It is very easy to order and pick up in-store and the 10% discount for doing this made it a no-brainer. Product was ready within 1/2 hour.

On the telephone, straight forward answers. Pick up was easy. Later that day needed to upgrade the battery that I bought. Exchange was simple.

On 9/8/21 (around 6:30 pm), I consulted with the staff about my iPhone problem ( not able to hear the sound) and he diagnosed the issues and repaired it within 30 minutes. I was very happy with the result. I highly recommend the store.

Very easy transaction and battery was placed at the front of the store as I arrived. Great Service

Very easy to order online. Battery was installed in 5 minutes. Old battery was tested. Polite and fast.

The employees & staff has always shown their concern in helping to resolve your issue they can assist you with...Iv been a customer for yrs and Im appreciative of their help and assistance.THANK YOU BATTERY PLUS.... JOHN

Got a new remote/key and programming,way way cheaper than the car dealer

These folks know what powers life... and sell it in smaller, easy to use packages

Went there to get batteries replaced on some watches and I am just beyond mad at myself for not listening to the reviews. I DO NOT RECOMMEND!! Not only was the customer service horrible but the associate working on my watches had so many screw ups. I should’ve been compensated for how extremely inconvenient it was for me and how dissatisfied I was. I honestly would’ve rather taken my business elsewhere and spent double just for quality service. AGAIN, I DO NOT RECOMMEND. Just do yourself a favor and go elsewhere.

Quick service. Employees were friendly. Total cost for services was given before completion- nothing hidden or added once everything was completed. The phone works 150% better now. Thanks!

Good service and staff. Very helpful.

My motorcycle battery didnt fit as advertised, but they found one that worked and worked with me to solve the problem

Been having trouble with my phone. For weeks. Definitely the battery. Brandon at the Villa Park location sold me everything I need to keep my cell in good working order. I work in TV/Film production and always heard about Batteries + Bulbs. Struck gold. Brandon knows everything about phones.

Got my cellphone battery replaced fast service

Very bad!!! Trying get help with a battery problem very bad customers service!!!!!!!!!! Just as bad as the one on North ave and Harlem!!!

I ordered a new battery for my Harley Davidson Electra Glide on line and was ready for pickup fast.

My phone screen was fixed within the hour for much less than Apple or Best Buy would have charged. The staff was helpful and friendly. Great experience.

Pleasant and knowledgeable staff. clean and orderly store.

Friendly service. Knowledgeable.

Friendly knowledgeable help. Got the batteries we needed and the clerk pointed out sales to save us a few bucks.

Scheduled a charge port repair for my iPhone. The part was not in stock but was ordered the same day. I was originally quoted 2 week lead time for the part. The part arrived 2 days later. The service was completed same day that the part arrived. Service was 100% through scheduling and the actual repair today. The charge port appears to be working fine and no other issues with the audio, or microphone. I will give a higher rating depending upon the durability of the charge port repair after the 6 month warranty period.

Ease of ordering online and picking up in store. I purchased the wrong item and the return was simple.

The resource is very helpful, overall experience is very great!

Good assortment of different batteries, place is easy to find, order was ready to pick up in no time.

It’s a nice store for your batteries and phone needs.

The gentleman was very helpful

Definitely the police if you are not battery Savvy have motorcycle batteries of sealed and non sealed I have every kind of battery youll want flashlights of All Sorts I was having problems with my first ion lithium battery a young lady by the name of Tanner help me out got me such straight got my battery chargers left their very satisfied highly recommend this place

Very helpful staff. Always have what I need, electronically, in stock.

Staff very courteous. Very pleased with the work done.

It was very easy to find the battery I needed and it was in stock. I was so happy as my drill is about 20 years old and was difficult to find. They had it in stock and I was able to order online and pick it up at the store. Very convenient and the batteries I get here last.

Large selection of batteries, most are in stock, or they can get it in a couple days. Good quality batteries: Ill admit couple years ago I tried some competitor battery places, and was sorely disappointed with how long the batteries lasted. Went back to Batteries Plus and been happy ever since. There IS a difference in quality of battery, and the DuraCells that Batteries Plus carries have it, the others do not.

Great convenient option, who understands my time is just as valuable as theirs. No need to wait like you will at the dealership. Erick is awesome to work with, he’ll help you the best he can. Definitely would recommend

Easy, ordered on line. Free battery check for my car remote. Replaced that in a minute. Friendly

Understanding and Outgoing

My husband took his iphone here to have the screen repaired. Not sure what went wrong, but the technician broke the phone. The manager Brian orders a new phone without consulting with us FIRST. He orders the cheapest found on Amazon and tells us itll arrive in 5 days. As if, we are going to go almost a week without a phone. We find one online with free one day shipping. We place the order and send the receipt to Brian. The receipt was requested by Brian - he stated he could not issue us a check without the receipt. Which is ridiculous! What if we did not want to purchase a new phone? Does that change the fact that YOUR company broke our original phone? I dont think so....Brian then states he will cut us a check for the amount of the cheapest phone he found on Amazon (NOT the amount we spent on a new phone). Brian tells us we can come pick up the check within a week. I told him absolutely NOT. He then says fine, pick it up Monday (The phone was damaged on a Thursday).I arrive at the facility to pick up the check today (Monday) and Brian hands me cash. I asked him, what happened to the check, we were waiting on. Brian walks away without responding.This manager is highly unprofessional. This situation was handled terribly with no sense of urgency after destroying a customers property. I wouldnt recommend this place.

Just a wait when busy

Hannah has an awesome attitude, she had to troubleshoot a few issues with my phone that I wasn’t aware were present. She did it all with a smile. Thanks again

Great Service...Employee was very helpful.

Excellent service. I went there to replace a battery for my Galaxy s4 phone, they still have batteries. Its amazing.

I ordered a battery and paid online. I arrived Saturday at 8:30;AM. The young man on duty was the only employee. He was able to install my battery in Under 20 minutes. The temperature was about 12 degrees outside. He also stopped to wait on 2 customers. The price was good for a good battery. I will shop here again.

Phone repair was done, but it took a week and a half to get the first part, but it was the wrong part. 5 days later the correct part came. When I came to pick up the phone the screen was replaced, but the screen protector was never removed from the back! I had to wait another hour for it to be fixed again. Mistakes happen, but too many for one repair.

I had Jay the manager from another location who was fortunately working at the villa park location that day! My phone was so cracked that my home screen button was loose as well as my phone not being able to function what so ever I thought I needed. New phone! An hour and a half later Jay had it fixed and looked brand new no abnormalities or lagging it is functioning and I have the piece of mind it was done right! Thanks Jay and Batteries plus!

I have been bringing my phone here for years and my other phones from my company.I had a screen replaced on my iPhone 7+ and a week later experienced issues with screen going black. If I pressed it in a certain spot it would stay on. After doing this over and over I decided to bring my phone back in. First tech told me he isn’t the best but will try his best to fix it because it’s under warranty. He did seem to get it working better until the next day I woke up to the black screen. I brought it back in and another tech told me he can’t warranty it because it’s got a hairline crack in it (from me pushing the screen to get it to work)I was told they can’t do anything for me even after doing business there for years. Willing to even pay money STILL everyone here is basically pushing me out the door, not even offering a solution. The owner of the store relayed a message to the techs to have me go to corporate which the number they gave me wasn’t even the correct number.After asking to talk with owner multiple times he “didn’t want to talk”. I am very disipointed in how they would treat a long term loyal customer.I will never go here again. Terrible owner who just thinks about his penny’s.

The store was clean and orderly, had what I was looking for, and was competitively priced.

Had the battery needed for my thermometer. Best place to get batteries of all kinds.

I have always been able to get the bulbs I need. And the service at the location I visit most is always top.

Ian is awesome. He helped me troubleshoot finding an older charger even after he knew I could not buy one from batteries plus bulbs.Great customer service. Knowledgeable staff.

Timely service, employees knew their product and courteous.

First, the phone number for this store on Google is wrong. I did go to the Batteries Plus Web site and got the right number. I called the store (this was on a Thursday, May 25, 2017) and asked if the battery was in stock. The manager said it wasnt and would take until Tuesday until they got it. I went back to the Web Site and tried to order the battery there because of the discount offer. I got an error message regarding the cart. I tried it again and got another error message. I looked at that cart and saw there were 2 batteries in it. I deleted one and finished with the order. A few hours after I placed the order, I got an E-mail saying the battery was ready for pick up. I then called the store back again and the manager told me the E-mail was wrong and they would call me when the battery came in. On Tuesday I called to store and asked if the battery came in yet. The person answering the phone told me they received no deliveries yet that day but checked and told me the battery was in. Since Monday was Memorial Day and I doubt if the store got any deliveries on Sunday, the battery was sitting there from at least Saturday and the store neglected to call me. Batteries Plus better get their act together otherwise, I highly doubt if I will be dealing with this store much in the future if I can avoid it.

Simple and quick. Ordering online and picking up in store was easy and efficient.

Always very helpful and efficient people working there. They also seem to have whatever i need.

Looks like there redoing the floor today, but there ready to help anyway. Clifton asked what I was looking for, he walk over the work area and got what I needed. Thank you Clifton..

Reliable business.

The sales team are friendly and professional. The price point for my service was very reasonable. My repair service was completed at the time promised

Its a great place to find batteries and repair watch its also a good place to have your car battery checked

Called them for 2 straight days probably 20 times and nobody ever picked up the phone. Take that back, somebody picked up one time and asked me to hold and never came back. Ridiculous. Called Walmart and got great phone answers. Went there and got great service at a better price. Forget this place

Quick service. I needed a pile of LR44 button cells for a practical joke, and this fine store didnt disappoint.

I took my watch for replacement battery, they asked me to get a life time warranty for and I bought it. Every time I go there for battery replacement I end minimum 4 trips for replacement in couple of weeks, and they change the battery but will not work finally after 4 trip they will change the right one. They are not changing the battery the first time but they will tell you its done. I would not suggest any one to go there. I will keep going there because I have paid for the warranty. Very bad customer service.

Helped with car key battery. Took care of problem. Extremely helpful a few months ago. Went back to see if he could help with lap top battery. Great staff.

Called this morning 3/9/18, just to hear hi this is Chris please hold. Never came back. Waited 15 minutes. I was trying to help a customer find a replacement cell phone battery. Will never refer them back here.

Overpriced

Ian was the BEST! EXCELLENT customer service!! I called the store he confirmed he had the battery for my iPhone and about an hour later, I was up and running!! Ill go back there if I need anything battery wise as well.

10% OFF Your Entire OrderWhen You Buy Online, Pick Up In-StoreUse Code: CDP10011I Purchased a battery on line. The above Code for discount was not accepted when entered.At pick up, I discussed the problem with clerk. She curtly asked me if I already paid, which I did. Then told me she doesn’t have authorization to rebate me the 10% that is advertised everywhere by Batteries plus.Extremely poor service and unprofessional, as their was no interest in this oversight

Had what I needed

Great service thanks Justin. Ordered online Duracell AGM/picked up and installed at Villa Park store. First AGM in my automobile, excellent 4 year warranty

Easy to work with

Great experience. Battery was installed in my car in a very timely manner. Employee was friendly and courteous.

Replaced phone battery. Proces was smooth and price was reasonable

Through the tough weather, the salesman got the new battery in. Recommend this location to others for their battery needs (any type of battery needs)

Super simple process, quick turnaround, great quality and great price.

Easy online ordering, fast, efficient, reasonable and competitive pricing. Id go back again and recommends it to others.

Always find what I need at the store. Sales people are very helpful and courteous!.

The young lady could not have been more helpful and pleasant

Installed the battery but had to keep going back into the store because he,was the only one working . Great price on the battery thats the best part!

Excellent Customer service support. My second visit to this location to have batteries put in my watches. Also purchased bulbs and batteries discounted.

Booked online, got a 10% discount code. Got an email and phone call from the store within 30 mins of placing the order to say my order was ready to collect. Great!

Greeat place to pick up batteries and if they dont have it they will order it and call you when it is in. That is what I call great customer service!!!

Fast and fast service

Fast and customer dedicated service.

Quick, efficient service. Helped me find the right item, right away.

Sales associate was very helpful & friendly. Everything was in stock and easy to install.

Convenient

Very good service and very nice and professional

They were a big help with my car battery. And installed for free.

Wide variety of cells, batteries, and bulbs, plus skilled help with applications.

They always have what I need....

Turns out we didnt need a new car battery. Thanks for checking the alternator too. Find out just lose wires.

Pleasant, fast & accurate. Website is very user friendly too.

Found a good battery at a good price. Friendly service as well.

Easy to purchase online. Excellent service when picking up at store.

They offered me a lifetime warranty on my watch battery & they replaced it. They were great!

Knowledgeable guy

Quick and done perfectly.

I can not say any word less than perfect

Had to pay to recycle CFL, not happy but glad its done.

Needed batteries for the car remote.

Convenient location, helpful staff. Prices seemed high.