Dropped my truck off for some pretty extensive body repair after the bed was damaged. The whole team is very professional and has your needs in mind the whole time. Beth was fantastic and she made sure I was kept up to date on all the stages of repairs and I got my truck back days ahead of the initial time line. The final product was top notch, up to or better than factory condition. 10/10 recommend for any services needed.
This is easily the best body shop in the VB area. The repairs made my truck look brand new! They even bugged out some scratches and marks on the paint that weren’t a part of the repair. However, what really sold me on this place was the customer service. Justin was formerly a repair technician and now he works directly with customers to appraise damage, assess and oversee repairs. He is awesome!
After 4 months of my truck being in the shop, I must say Im pretty happy with the service and the fantastic customer service that I have received. I have been constantly been updated through phone calls and text messages throughout the entire process of my truck being worked on. Thanks to Eric Carr and Glen has been amazing working with me through the entire process.Chesapeake, Virginia.
We were in an accident while on vacation in Virginia Beach and took our car to Caliber Collision to be repaired. We did have to leave the car, as it was not repairable prior to our leaving town but the communication and service was excellent! Russ and his team were great to work with. I would highly recommend this company.
This was my first accident ever and I was just so unsure of what to expect. Beth was my service advisor and she was so professional and attentive throughout the entire process. I highly recommend this repair location.
High quality service and excellent communication throughout the entire process. Great attention to detail and competitive pricing. I couldn’t ask for a better experience.
I had a hit and run incident in a parking lot leaving a big dent from someone’s tow hitch in my tailgate. It took the paint off and rusted in few days! They not only repaired it, you would sincerely NEVER know it happened. Big Bonus, the person assigned to my job was a young man named Damian. Absolutely the best person there! Kind, patient, and very thorough. Went above and beyond when we were stuck in traffic to wait for us after hours for pick up! Love this place!
We’ve found a lifetime friend in Caliber…by accident! Courteous, caring, professional and attentive are just a few words that describe our experience with the folks at Caliber Lynnhaven. Our circumstance was probably not unique but certainly not the norm. I’m certain they had many opportunities to be frustrated but it was never apparent. Having driven for many years I’ve had my share of visits to collision shops, and all were supported by insurance claims. This one was out of our family pocket. Frustrated and fearful of the cost we had to move forward and in the end our Honda looks perfect and we feel completely confident our money couldn’t have been spent better elsewhere!
Very well organized took my vehicle here when I was in a accident service was very quick and so professional
Absolutely 11/10. Took my car in to get some work done and got the car back looking better than when i first bought it. Paint came out beautiful, body work came out like it just left the factory, I couldn’t believe how well it turned out. Far exceeded my expectations on every aspect. The quality of work was top notch and was done in a very timely manner.Kory is the man to go to here. I wont anyone else touch my cars for now on unless its him
Ask for Damien Jenkins! He was very helpful with all of my questions. Great customer service!
Excellent serviceRuss was fantastic at keeping me updated on the repairs. Highly recommend this place
Amazing group of people,they definitely went above and beyond to help me understand and dumb things down so that I could full understand what the problem was with my car. Definitely 10/10
They were great, kept me informed daily by text (which was my choice). Polite and professional and a job well done. Couldnt be happier and a lifetime guarantee. Awesome.
HIGHLY RECOMMEND!The staff was extremely friendly, helpful and informative throughout the process! They didn’t have the parts for my car and new they would take a little to come in because of the holidays, so they allowed me to take my car back until the parts came in so I wasn’t in a rental for too long. I loved that they gave me that option! Once the parts came in, the repairs were beautifully done in 2 days and my car is back to looking brand new! I would definitely recommend Caliber Collision in Lynnhaven.
Expensive!!! They totaled my car because they insisted on new manufactured parts. I have found someone do do job for half the price....
I worked through Allstate, and Caliber was one of their preferred providers for fixing body damage to my daughters car. They were very professional and kept me informed every step of the way. She was even able to drop off her Enterprise rental car right at the Caliber shop when she picked up her car. Caliber charged me only for my deductible and billed Allstate directly for the balance. Very easy process.
In every City, where they can help put your ride back together with your insurance, helping you.
Great example of a well oiled machine... professional, informative, courteous and quality of work. 2nd time using Caliber Collision and definitely recommend them for any body work repair!
This place blows the doors off any other body shop around. Jeremy put my sons Tacoma back together better than before someone decided to take the whole back and side out.They even retuned it with his after market blackout work complete. Great communication and ready on time to top it all off. Definitely will be back for any other work.
This place is amazing they fixed my car in a prompt manner. The staff was super friendly and my car was returned so clean. They really take pride in their work. I will definitely be coming here again for any of my car needs!
Justin Keller is very knowledgeable and polite
Very professional, completed the job earlier than quoted, and very helpful with providing updates and information.
Great place, quality workmanship. Professional and customer oriented. Kept me informed at all times.
My vehicle received damage to exterior review mirror and had to be replaced. Staff was extremely helpful and explained in detail what had to be done and why. Parts were ordered the same day 9/2 and was installed 9/8. Exterior mirror assembly had to be painted, etc. But my vehicle was ready for pickup that evening. Much to my surprise the vehicle was showroom clean and polished, inside and out. Caliber Collision definitely made an impression and their work is guaranteed. Without a doubt, they will be my first choice if I need collision again. A personal thanks to Russel and Jerame.
Very easy to work with. Enterprise rental car right there at the location. Fantastic work great quality and done early. Super folks behind the desk.
I had work done to exterior passenger side bumper, door, and side view mirror. The estimated time for completion was 2 weeks. I was back in my repaired vehicle within a week. The paint restoration, door noise, and overall app rearrange look as if no accident ever occurred. Excellent work, follow up, and service. Thank you Caliber collision. Would recommend a thousand times!!!
Beth provided professional, friendly service and my vehicle repair was completed a few days early. For safety, Caliber allowed for all transactions to be conducted via telephone and curbside. We are very satisfied with the customer service and the quality of the work. If you are looking for a GEICO Express repair facility, look no further.
Absolutely perfect repair. They even turned in my rental car.
Had a car accident and had my HHR code here for an estimate unfortunately they had two total my car but the service was really good and the staff was completely understanding and helpful in my time of frustration amazing staff
I had the Pleasure of Working mostly with Bethany and she was AMAZING throughout the entire process she kept be constantly updated on my vehicle and i only was without my car for one full day! I am thoroughly impressed with Bethany and everyone at Caliber!!!!
Excellent work. Kept me appraised of the work as it was being performed and actually finished early. Highly recommend them!
The staff were great (Eric and Bethany ) were great and I am truly pleased at the results of my car, eventhough it was dark and cold they walked me through everything that was done with my repair. When I saw my car my mouth hit the floor, they delivered, the job they did on my car makes it look brand new, eventhough it was dark I could still tell the impeccable quality of the work done, I will definitely use them again,
Beth is good with communication . Knowledgeable, patient and kind.Kept me informed daily and was a good go between when dealing with overworked Enterprise Rental Company.Grateful for her hard work . Thank you
Amazing service!! I recommend this place 100% I got my bumper fixed and they went over and above to get the color perfect and save me time and money and even help with transportation while they worked on my car. Everyone was friendly and professional and I feel like the company has a lot of integrity and good teamwork. Very positive vibes and excellent customer service!
Excellent service, finished ahead of schedule and the end product looks like the accident never happened on my 2020 Corolla. Thank you Beth for handling my car professionally. I will definitely come back here for any future needs. (although I hope I do not have to)
Was done right the first time. Very satisfied with their work.
If you are ever in need of body work look no further. After a car wash ripped off my side view mirror and scratched the paint on my car my insurance company linked me up with Caliber. I was so impressed. On monday I dropped the car off. Every one was professional and very detailed on what to expect. I enjoyed the up to the minute text updates and out of the blue when I expected my car to be finished in 5 days they texted me today and I was able to pick it up early. It was painless and I was able to even leave my rental car there and they took care of that as well. Look no further. This is the best body shop there is.
Caliber Collision did an amazing job on my car. Both of my bumpers were messed up from a hit and run. I totally appreciate Beth for keeping me in the loop the entire way through the repair process. I will definitely be using Caliber Collision for any future car repair situations. Highly recommend this place!!!
They kept me posted on the repairs of my vehicle and had it ready in good time. I have had bad luck with cars and this has been the best service. The car looks great, inside too. Im glad I decided to go with them
Caliber Collision is efficiently run with excellent customer service. They kept me informed of their progress and even fixed a few things unrelated to the job as a courtesy.
So polite and informative with spectacular work. Amazing job!
I had a wonderful experience at Caliber Collision! Bethany was exceptionally helpful and never failed to keep me updated with the repairs, especially during a stay at home order!! The results from the repairs was amazing! It looked like the accident never happened!
Some of the people are hold overs from the Beach Does body shop days, with a mix of new talent. Some really good work gets done here.
Great experience!! Staff is very professional and knowledgeable. My truck was fixed flawlessly and was surprised how quick I got my truck back. My truck was also washed and shinny when I pick it up. I highly recommend caliber collision in Lynnhaven Virginia Beach!
Caliber Collision did a great job on a repair to my 2016 Colorado. Was quick and easy to drop off and was kept informed to the progress and was even done sooner than expected. Looks brand new, great job Kory Keller! Nice bonus was to have the interior cleaned! You guys Rock! I hope to not need your services in the future but if another accident happens I will be back! Thank you!
This shop is amazing and Kory made my experience exceptional great. I was so excited to pick my car up. Kory told me he would make it back to normal and he was right. Great job Kory..you did an awesome job. So happy. Recommend him for the work and that place for the job...
Caliber did an excellent job and kept me well informed throughout the process
Eric was amazing with keeping me up to date with my car and Andrew did a phenomenal job on fixing it and it was very clean inside and out when I got it back. I would highly recommend this place.
My car was done a week before the anticipated date, AND it was cleaned inside and out. I couldnt be happier with the results of my repair, as well as the customer service I was provided with. Thank you so much for the amazing experience!
Service and workmanship was great!
Professional staff and great customer sevice. Car looked like new and was even cleaned!
Friendly and helpful
Mark knocked this one out the park!! I was thoroughly impressed with his integrity professionalism and humility. He made the entire process easier in what was an otherwise stressful experience. I am committed to doing business with Caliber Collision for life.
The manager of the place was very informing very pleasant. And treated me with respect. Which I appreciate it very much I still have to get some work done so I can evaluate just better . Out today is to 119 and we picked up our car and the work is excellent the customer service was awesome the representatives were experts at their job we are very pleased with the work and with a customer service we got.
I would highly recommend them to anyone who needed work on there vehicles and they are so friendly and keep you updated in everything going on.
Best shop in town! Super friendly and very helpful staff. They all made me feel like I was right at home. Hot coffee, ice cold waters, and popcorn! Even though its not a good thing to be in an accident, the staff there at Caliber Collision made it a pleasurable experience. I would highly recommend them to anyone in need of collision repairs.
I would like to thank all the employees at Beach Ford Collision Repair! Your customer service is the Gold Standard in body shop repairs! I am extremely happy with the work they did to restore my car back to the original quality! It looks beautiful, and I feel like I am driving a new car again! Jeremy, please thank your team again for me! I will definitely come back in the future! Great job!!!
Wasnt happy with the fact I had to go to a body shop for repairs! But from the day I drop off my vehicle to the day I pick up. They kept me informed throughout the whole repair process. The day I pick up the estimator did the walk around and explained everything that was done. They do stand behind their slang, They restore the rhythm of my life.
A great place to take your vehicle if you want a shop that actually cares about the customers and that take pride in their work. Kory was very patient and answered any questions i had regarding anything that popped into my head. If you’re looking for a place you can trust go no further. Thanks for everything guys!
Thanks Kory for the excellent work on the Camry. Shes been down for a bit now glad I took her in, you got to look at it, and thanks for walking me through it . Shes definitely running a lot smoother now man and we dont hear the rattling in the car anymore and in good timing. Thanks, much appreciated man!!!
Friendly and very helpful staff!excellent customer service. i hope you wount disappoint us.thank you Eric C. for helping us.
My dad came all the way from Atlanta, GA to have him fix up my car here in Virginia Beach. He is the best at what he does and the Color is F-A-B-U-L-O-U-S!! Thank you very much and we’ll be for sure using him again.
Bethany helped me out repairing scratches on my Mustang, and I know I bugged her with my questions/requests, but she got me what I wanted. I like she carried the same enthusiasm I have for my car while fixing my car. I have no doubts about recommending her to my friends!
Thank you Kory for the exceptional work you did! I couldn’t have asked for a better person or place to have worked on my car. Great experience and I will definitely refer my family and friends!
First time using the collision shop and from the minute I walked in the overall care was evident. The manager Jeremy is highly knowledgeable and professional. I was impressed and would refer people to consider beach collision in the future if you want to have the personal satisfaction of care. Well done Jeremy and staff!
They kept me up to date with my vehicle every step of the way, I could call about any concerns or questions about my vehicle, they did a great job on my vehicle it looked brand new.
There totally professional, n make you you feel comfy 10 stars out of 10 !!!!!!!!!
Caliber took over for beach ford collision unexpectedly while my vehicle was in for repairs. With that said the manager Eric listened to all my concerns regarding the repairs and unexpected transition and quickly took action to rectify my concerns. He was very polite and understanding. I would recommend them to anyone who is looking for great work and professional service.
First rate service. After having work done by another local auto body shop we had a whistling that the previous auto body shop couldnt figure out. They Suggested I take it to Ford. Brittany and Jeremy were extremely accommodating and determined to fix the problem. After a few rides they heard the noise and were able to figure out the problem and fix it. I appreciate their customer service and willingness to make right what someone else didnt want to deal with. Great communication by both of them.
Chazzerene was very helpful and friendly. Makes the experience so much better than it already was
Everything was great from start to finish! Rachel & Savannah were very friendly and easy to work with which made for a pleasant experience! I highly recommend to all.
I own a Dodge was in a accident and Jeremy was awesome. He made sure everything was corrected and satisfying to me before releasing my vehicle. Would definitely recommend to everyone.
Excellent service! Had me back on the road in no time! Corey Keller was extremely helpful. Definitely will use again if needed
I had an awesome experience with this company. Justin Keller was very friendly and informative about my vehicle! I would definitely recommend him to others!
It is always a pleasure to do business with Jeremy Estes at Caliber Collision. When asked where I take my vehicles for body work and paint jobs I only go to this professional and his team. He even does body work fabrication and does repairs on what most shops would call impossible to do. Jeremy and his team at Caliber is the creme ala creme of auto body professionals. If you only want the best work done to your vehicle this is the shop to get it done at. They have proven their highest standard quality work.From start to finish Jeremy is extremely polite and accommodating and above all professional and will do whatever you want done to your vehicle. He recently repaired my Mother’s 2006 Ford Edge which had significant collision damage in the rear. He kept us notified throughout the progress of our vehicle while it was being worked on. He and the Caliber team will go above and beyond in making sure that your vehicle is done right. They do not skip on any detail and only use factory direct OEM parts and the highest quality components in getting your car in better than factory brand new condition. Sincerely, if you want only the best work done, this is the place to go for all your auto body, paint and collision repair automotive needs.
They did great quality work in a timely manner. Everyone was very polite and the manager was very knowledgeable and checked with me to make sure I was fully satisfied. Great shop!
Excellent work great people. They’ll work with you and your schedule. Kory worked on my car and did a great job getting her back in shape! Totally recommend this place !
The team members at Beach Ford Collision repair center are excellent. I have used them several times and the manager Jeremy kept me informed about everything from the time I dropped it off until the day my car was ready to be picked up. After picking up my car you couldnt tell where the damage was. They are really good at fixing every detail. I paid extra to have my hood painted and I thought I was going to be able to notice the new paint but they did so good you cant tell where the paint was peaking off before. Very smoothe paint work. I rate these guys 101 stars!! Awesome job guys! Keep up the great work!!
I wasn’t sure what was going to happen when the shop changed over but it’s a first class operation. Ask for Kory K a super knowledgeable hard working body technician.
Justin Keller is extremely knowledgeable and trustworthy. Would feel confident he could help with any of my vehicle needs. Great job!
They repaired the car to its original condition.
Truly exceptional collision center, prompt and courteous service, they are very quick to repair but they also pay attention to details and make your car perfect after an accident to make it seem like it never happened. It was refreshing to see Savannah goes above and beyond for her customers, the way she consoled customers is beyond amazing, give her a raise! I would reccomend their services to anyone
I took my Supercharger in for painting and the service was top notch with great Pricing and customer service. I would recommend and have recommended them to several of my friends. If in doubt do not hesitate to take your vehicle to them for all of your paint and body work needs.
Best spot in VB my great grandmas car there maybe twice a month lol hassle free place
They do a great job and keep you aware daily of their progress
I had my wifes honda accord fixed at the beach store and they did a wonderful job! They were extremely professional and it took less than two days! We got the car back in better condition then it was before the accident. Its nice to know that a shop this size can make you feel like your their top priority.
My husband always wanted a 65 mustang. When life settled down he finally purchased his dream car. It needed some work so he took it to a body shop who kept it for 6 months and never touched it. We then took the car to another shop and they had it for almost a year and didnt do any more than take the car apart. His dream car became a nightmare... not knowing where to turn a friend recommend Jeremy. With the condition of the car we didnt believe thatanother shop would even want to work on it. Not only did Jeremy do an outstanding job but he also got the car back to us in just a few weeks. I cannot praise them enough. Thank you so much for all the attention to detail and for the the outstanding service that you gave us!
I recommend you see Kory Keller for all your auto shop needs! He’s extremely dedicated to giving you the best experience!
My vehicle was damaged in an accident and this location is a USAA-approved facility for repair.I dropped my vehicle off with Caliber, the ladies at the front desk were friendly and had all my paperwork ready to quickly sign, and I was out of there in just a few minutes.I got continual text message updates on my phone to let me know which step of repair my vehicle was in, which was very convenient. My vehicle was repaired several days early due to the parts coming in quicker than expected.They did an outstanding job on the repair. It looks brand new. A gentleman who worked there walked me and my wife out to our car so we could look over the repairs with him.USAA covered the costs of the repair (minus my deductible, of course), but Caliber did not over-charge for the repair. They provide a very detailed receipt which itemizes all of the individual charges for parts and labor. The labor rate was very reasonable (especially when you consider the highway robbery of getting a repair done at a dealership).All in all, completely worth my (well, USAAs) money, and I would 100% recommend that my friends and family utilize them for repairs.It seemed to be a very professional operation, and considering my vehicle was not cheap, it made me feel good knowing that my car was being taken care of by professionals.
Was rear ended last year and my insurance company recommended Beach Ford. I decided to have them do the work. I think the only thing they have going for them is that they are nice people. The parts they put on my car were the cheapest garbage aftermarket parts I have ever seen. The paint job was also the worst I have ever seen. The blending was awful and all the edges were incredibly rough. maybe they were using my car to train a new painter that day, but I couldnt believe how bad the paint job was. I called the insurance company and after they looked at the finished job, they made Beach Ford do the whole job over again. Everything looked a lot better the second time because the parts were better and they did all of the edges better, but the paint blending was still rough. Their customer service and friendliness is good, but I think they need to recruit some employees that know what they are doing.
Treated well. The shop is very clean and the staff friendly and knowledgeable. Would recommend to family and friends.
Have had a few repair performed here.Jeremy Estes was great to deal with.Great work...
Courteous agent. Lackluster waiting area. They were aware of many complaints about paint peeling issue but did not offer a free fix unless class action lawsuit are filed. Totally unsatisfied customer.
I new them as Beach Ford Collision. I like their service then but since then I had trouble with their towing service - Asset Auto Recovery. They also seem they did not care about my experience with their subcontractor Asset. They probably do decent work but because of bad customer service, I fired them and went to Hampton Collision. Initial customer service makes me not to recommend them.
Amazing service, Chazz was extremely helpful and professional.
Jeremy did an awesome job on my vehicle I was very pleased with the overall service I received and would gladly refer him to my friend and family.
Had my vehicle repaired here for some rear end damage. Always worry about body work and paint repairs.But the bodyman Jeremy Estes took care of my vehicle at it looked great when I got it back. Always recommend him to my friends when they need any bodywork done.
The work was done on time and kory Keller did an amazing job. I will suggest your shop to friends and family