If I could give 10 stars I would:I went here to get four new tires and for starters the quote they gave me was hundreds of dollars cheaper than any other place around them! Everyone was extremely professional and kind. Rob and the crew changed my tires in 15 minutes, I didnt think that was even possible haha I will hands down use them from here on out. I forget the other gentlemans name who helped me, I believe it started with a J. He was super sweet and even gave me a heads up on another issue with my car (its been on the long list of things to get fixed).Overall I highly recommend this place for a fair price and outstanding job. Thanks guys!

Came in for a simple oil change. The guy with all the medal in his face just looks at you. They really need someone at the counter who is customer service oriented. Horrible communication skills and definitely had the I dont care attitude. Wont go back, not recommended.

Had great customer service and we were in and out (for the first time ever) it was easy and not a headache. I recommend this location at least for an oil change.

Terrible service. Caused a leak after my oil change

Auto center was too slow...took over 4 hrs just to replace a battery....I will never go to that location every again..not even if my life depended on it....& top of that..the lady clerk at regeister who you give keys in order to have repair done...HAD THE NERVE TO HAVE A ATTUIDE.....never again😞😞

Quick and easy oil change and tire rotation. Friendly staff also.

Tried to change oil for my vehicle this Sunday, parked my car then I was not permitted to get in through the auto center entrance although there was a tag saying “ Customer Entrance” instead I was rudely asked to leave the car in the parking lot and turn around to the use the main entrance in a rainy day without an umbrella! This was rude and impolite management! Lastly, after getting in he said sorry we are out of filters and are not able to do the service ! What. are you kidding me what kind of service is this !

Took my car in to get two tires mounted and balanced. Price was too good to pass up, but my gut instincts were telling me that its Walmart and they probably hire low level techs, that will probably damage a tpms sensor or over torque a lug and snap a stud. I had the service writer note the correct foot pounds on the work order. I should have went to a more competent installer for the price I have to pay to get the stud replacement. Took my car to the dealership and had had a quote for over $500. Walmart has been giving me the run around for almost a week and I just found out that they havent made a case to get this issue resolved. Dont take your vehicle to this place, and if youre reading this then its probably too late and your adding to the one star reputation for this shoddy operation of a shop. Trash techs, learn proper techniques. Itll save your job and reputation. Please believe Im going to ride this till it gets rectified.

Do not go here. They do not do a good job. This is the worst walmart auto care center I have been to. Stay far away.

Need new tires mounted and balanced dont come here! After 3 hrs of mounting and balancing...smh I was left with a broken lug nut key, my tires/rims put on wrong, and an old tire left on my car since they couldnt take it off. Trash, never again.

Not reliable for servicing your fluids properly. Not friendly customer service.

I’m very disappointed. I went in to change a simple tire (had a donut on it). Bought the tire, and now my speedometer does not work — the second I turned the vehicle on. I’d love for someone to explain how changing a simple tire eludes to changing or damaging another system. I have out of state plates. Coincidence? I’m annoyed. Will not return to them.

Kenneth and the rest of the team were outstanding! Friendly, fast service. Highly recommend!

Bought a 35 mud tire online and only needed a mounting and balancing. The rim size is 18 which is standard and was told it couldnt be done. Manager was great and told me they would try. They were able to do it after all. Would reccomend service here again.

I have been dealing with the Walmart auto center since it opened, but it is going downhill. Every time I go there now, I see new faces. Lousy, unprofessional and uncaring employees, you can’t complain because the manager is even worst, she is not apologetic and it feels like she got scared talking to her employees. They don’t want to work and are very disorganized. They treat you now like they are doing you a favor. They messed up my last oil change and my last tyre installation and rotation. It is not worth the aggravation and the wast of time.

Had my headlights restored and was amazed at the outcome. Watched the tech working and really appreciated the care he took with my car. Peace

17$ per tire to get put on? I could see if i had bought the tires from somewhere else but no i bought them from walmart. Employees are rude and have an idc attitude.

This is the worst service I have ever received in my entire life.NEVER coming back here for an oil change. 3hours 23mins for 1 oil change is ridiculous. Most of the employees arent even working...

I came here early in the morning.. 18 minutes after opening for a tire patch ( I know my warranty covers it because I called another local Walmart in chesapeake and they pulled all of my records literally the night before). For whatever reason, this place couldnt pull any of my records, and whoever was working the cash register in the morning ( May 31, 2019 7:18 AM ) had mad attitude. First she tried to tell me she couldnt look it up by last name In which she could, but she further tried to tell me my last name didnt have a warrantee under it, which it does. We have multiple accounts under my last name, so Im not sure if that was the program or her not understanding what she was supposed to be looking up but either way it was very frustrating. I understand its early, but no one has time for that type of attitude . I decided to leave and go to the other Walmart which I know can actually pull my records . The point is she couldve tried harder to help and its not my fault she doesnt know how to do her job. The Chesapeake Walmart was VERY friendly and got my records in seconds same day.

Congratulations on your grand opening. Great location. Nice people. I believe its 24hrs

Horrible. No communication or respect for customers. Understaffed and no management, the whole dept seems highly unorganized. The employees were rude and combative to me, continued to harass me after I asked them to stop. I will never take my car here again. It took an hour and a half for them to replace a battery, if I could have left I would have.

Great place for tires and an oil change. Fast. Clean. Friendly.

Staff was very friendly, helpful, and it was a very short wait for new tire and oil change. They went above and beyond....

Worse oil change expirience. Change oil recently got oily spark plugs, misfire, cause 300$ Repair.

The worst experience ever at a shop. Employees have a attitude. They act like they dont want to be at work. Never will come back again.

I have tried to get in touch with the Tire Dept. 4 times now. No one picks up the phone it seems.

First I called and was ignored and then rudely hung up on, then I show up to get an oil change... waited for 15 mins to get checked in... then 2 hours later I got my car.. and there was only one other car here. Never again.

Had me wait an hour and a half sitting here to just tell me they werent able to loosen a bolt so they couldnt do my oil change.

2 hours waiting to do a tire rotation? Are you kidding me?

2+ hours for an oil change on a weekday morning. Wasnt able to pick up my son from preschool on time because of that. Employees didnt seem to care, not even a sorry for the wait. Also didnt reset oil life and other computer metrics on a previous visit.

Great service